Linda P - Radford University

Linda Pimley Fossen WORK EXPERIENCE Associate Vice President and Dean for Enrollment. 2009-Present. Eastern Kentucky University. Supervise the Enrollment Division. Eastern Kentucky University provides Doctorate’s, Master’s, Bachelor’s, and Associate’s degrees. Work with 695 full-time and 451 part-time faculty in a university employing 1664 staff members, generating a fall annual headcount of 16,000 and FTE of 16,000 per semester. Supervise Directors of Admissions, Financial Aid, Marketing, and Student Outreach and Transitions (SOTO). Assist in management of an annual institutional budget of $310 million and an Enrollment Management budget of $24 million in scholarships and $4 million operating. Initiated an Enrollment Management Advisory Committee to improve the recruitment and retention of students. Implemented communications management system. Implemented learning outcomes development and data driven management and assessment. Created SOTO department to improve recruitment and retention of nontraditional students. Collaboratively increased recruitment of first time students by 6% in 2009, increased retention by 5% from previous year to 68.5%, and increased enrollment by 2% in fall 2010. Increased admitted students by 4% in fall 2011 while increasing average test scores and decreasing number of students with developmental needs. Implemented predictive modeling system for recruitment, retention, and financial aid. Improved efficiency and effectiveness of institutional scholarships. Implemented web redesign using content management system and social media that received in 2011 the People’s Choice Award from eduStyle. Expanded professional development of Enrollment Management staff. Implemented Direct Lending. Developed student satisfaction assessment system. Established programs and services for veterans and their families. Veterans Program was rated first nationally in 2010 by “Military Times.” Associate Vice President for Enrollment Management. 2002-2009. the University of Texas Brownsville and Texas Southmost College. Supervised the Enrollment Management Division. The University of Texas Brownsville and Texas Southmost College provides Doctorate’s, Master’s, Bachelor’s, and Associate’s degrees. Worked with 380 full-time and 317 part-time faculty in a university employing 1062 staff members, generating a fall annual headcount of 17,189 and an FTE of 11,455 per semester. Supervised directors leading the following areas: Academic Advising, Admissions, Data Management and Reporting, Financial Aid, Registration, New Student Relations, Grant Writing, Dual Enrollment/Tech Prep and Testing. Assisted in management of an annual institutional budget of over $120 million and an Enrollment Management budget of $3 million. Initiated an Enrollment Management Advisory Committee to improve the recruitment and retention of students. Created a process for developing and assessing Enrollment Management departmental and work group goals, objectives and action plans that are linked to the institutional Strategic Plan. Between 2002 and 2008, headcount increased 72% and credit hours increased 44%. Developed new markets for recruitment of international and domestic students. Developed web registration process and distance delivery of services. Wrote and administered grants to provide student mentoring services and summer bridge programs. Facilitated focus groups and surveys to solicit input from students and staff relative to improving services. Improved communication and collaboration between the university and feeder high schools and community colleges. Initiated one-stop virtual and on-ground enrollment services for student admissions, financial aid, registration, testing and advising. Launched task forces on Tech Prep and Dual Enrollment. Increased dual enrollment headcount in three years from 2,012 students in fall

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2005 to 6,195 students in fall 2008. Vice President for Student Services and Student Success. 1997-2002. Skagit Valley College, Mount Vernon, Washington. Supervised the Student Services Branch. Skagit serves 15% of the population in Skagit, Island and San Juan Counties, a geographical area of 2,118.8 square miles. Assisted in management of an annual institutional budget of $19 million and a Student Services budget of approximately $2.3 million. Worked with 131 full-time and 216 part-time faculty in a community college employing 790 staff members, generating an annual headcount of 23,072 and an FTE of 3,500 per quarter. Supervised directors who lead the following areas: Admissions and Records, Athletics, Counseling and Career Services, Financial Aid, International Programs, San Juan Center, Elderhostel, Security, Student Activities and Auxiliary Services, Women’s Programs, Displaced Homemaker Center, Learning Into Action, Multicultural Services, Veterans Programs, Student Support Services, Student Health Services, Campus Housing, Disabled Student Services, Student Workforce Training Programs, Running Start, Student Discipline/Grievances, Student Radio and Newspapers and the Associated Students of Skagit Valley College. Initiated an Enrollment Management Team to focus on student recruitment and retention. Implemented one-stop shopping to improve service to students. Developed telephone and Web registration and initiated distance delivery of support services. Facilitated focus groups and surveys to solicit input from students relative to improving services. Created a process for developing and assessing Student Services’ departmental and work group goals, objectives and action plans that are linked to the institutional Strategic Plan. Co-chaired Accreditation Self-Study Team. Developed Student Services Facilities Improvement Plan. Developed new markets for international student recruitment. Implemented Strategic Conversations to encourage staff and students to discuss issues of importance to Skagit Valley College. Increased student FTE by 2% and headcount by 4% over three years. Vice President for Student Services. 1992-1997. Lane Community College, Eugene, Oregon. Supervised the Student Services Branch. Assisted in management of an annual institutional budget of $57 million and a Student Services budget of approximately $5 million. Worked with 282 full-time and 574 part-time college faculty in a League for Innovation College that employed 1,679 staff, generated a 36,755 annual headcount and 9,339.3 annual FTE, and served 12% of the population in a geographical area of 5,000 square miles. Led directors who supervise the following departments: Admissions, Athletics, Counseling, Disability Services, Women's Programs, Financial Aid, Student Activities, Student Records, Student Publications, Student Support Services, Student Health Services, Substance Abuse Prevention, Childcare Resource Connection, Retired and Senior Volunteer Program, Senior Companion Program, TALN (Technology Access for Life Needs), and Specialized Employment Services. Handled student grievance and student discipline matters. Facilitated a college-wide processreengineering project. Increased student headcount 8.5% over four years. Initiated an Enrollment Management Team to focus on student retention and recruitment. Chaired a Transitions Team to manage the human side of change. Helped pass a $42.8 million dollar bond levy and implemented construction of the bond project. Developed campus diversity plan and annual registration. Director of Admissions and Records. 1987-1992. Central Wyoming College, Riverton, Wyoming. Supervised recruitment and registration functions for a campus of 2,000 students. Supervised staff in

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Admissions and Records. Increased full-time equivalent students (FTE) by 4% in 1987-88, 5% in 198889, 7% in 1989-90 and 6% in 1990-91. Increased student retention by 13%. Wrote a successful federal TRIO Grant that provided funding for tutoring and counseling services. Wrote grants for Foreign Student Cultural Enhancement, Cooperative Education Program, Multicultural Festival, Human Development Services Program and Minority Student Support Services. Chaired the Recruitment/Marketing Committee and the Retention Task Force. Managed an annual budget of approximately $350,000. Developed an integrated student recruitment program that involved faculty, staff, alumni and students and emphasized marketing research, strategic planning, tracking of prospective students, personal contacts, prospect follow-up, orientation and campus visitations, multimedia marketing campaigns, publications development and program evaluation. Coordinated graduation ceremony and activities. Worked extensively with mainframe computer system. Sponsored and advised Quality Leaders, a student honorary service organization on campus. Director of Student Services. 1986-1987. Montana State University-Northern, Havre, Montana. Supervised counseling, placement, tutoring, and individualized instruction for a campus of 1,800 students. Wrote, administered and supervised the Special Services for Disadvantaged Students (TRIO) Grant project that provided career, academic, and personal counseling; financial aid assistance; tutorial services and basic skills instruction for disadvantaged students. Managed an annual budget of approximately $200,000. Supervised Director of Placement and Career Development, Native American Counselor, Special Services Counselors, Instructional Laboratory/Tutor Coordinator, and secretary. Developed and implemented innovative peer counseling and group tutoring systems. Registrar/Director of Admissions. 1985-1986. Montana State University-Northern, Havre, Montana. Developed and implemented an enrollment management system that resulted in a 3% increase in (FTE) students in 1985-86 and a 5% increase in FTE during 1986-87. Supervised personnel in Admissions/Registration. Managed an annual budget of $250,000. Coordinated a computerized registration system that incorporated yearly advanced registration. Student Services Coordinator. 1982-1985. Prince William Sound Community College, Valdez, Alaska. Established and directed a Student Services department where none had previously existed. Supervised and evaluated counselors, registrar and secretary. Counseled students and worked with faculty and staff regarding student concerns. Administered a $250,000 financial aid program. Set up recruitment, placement and follow-up programs. Chaired the steering committee for the Northwest Accreditation Review. Supervised student activities and residence halls. Handled all student grievances and student discipline matters. Increased student retention by 50% and student enrollment by 40%. Instruction Laboratory Coordinator. 1981-1982. Montana State University-Northern, Havre, Montana. Instructed students in an individualized curriculum in English, Math and Science. Crew Leader. 1979-1981. Federal Census, Joplin, Montana. Supervised, hired, trained, and evaluated thirteen employees for collection of the Federal Census.

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English Teacher. 1974-1977. Chester High School, Chester, Montana. Taught English. Coached drama, basketball and track. Middle School Teacher. 1971-1974. C.S. Porter School, Missoula, Montana. Taught English, History, Physical Education and Art. Wrote a grant for and implemented an innovative individualized program of instruction in junior high language arts. Coached drama, speech, basketball, volleyball and track. EDUCATION 1994

Classes in Higher Education Administration, University of Oregon, Eugene, Oregon

1986

Public School Superintendent Certification, University of Montana, Missoula, Montana

1983

M.ED., Career Guidance and Counseling, Montana State University-Northern, Havre, Montana

1971

B.S., Secondary Education, English Major, Montana State University-Northern, Havre, Montana

COMMUNITY AND CIVIC ACTIVITIES 2008-2011 2005-2008 2004-2008 2003-2008 2003-2008 1997-2002 1996-97 1993-97 1994 1992-95 1993-95 1986-95 1986-91 1985-86 1984-85 1982-84 1982-84 1980-81 1979-80

Member of the Daughters of the American Revolution Member of Talisma Global Advisory Committee Member of Zonta Club of Brownsville Board Member of Tech Prep of the Rio Grande Valley Member of Cameron County Youth Coalition Secretary of Mount Vernon Rotary Club, Mount Vernon, Washington Member of Southtowne Rotary Club, Eugene, Oregon Board Member of the Lane County Chapter of the American Red Cross, Eugene, Oregon President of the Board of the Lane County Chapter of the American Red Cross, Eugene, Oregon Member of the Interagency Gang Task Force, Eugene, Oregon Member of the Metropolitan Sports Commission, Eugene, Oregon Member of American Association of University Women, Havre, Montana; Riverton, Wyoming; and Eugene, Oregon Member of Soroptimists, Havre, Montana, and Riverton, Wyoming Member of Hi-Line Help for Abused Spouses, Havre, Montana President of Valdez Genealogy Society, Valdez, Alaska Member of Advocates for Victims of Violence Organization, Valdez, Alaska Member of Social Services Providers Organization, Valdez, Alaska President of the Liberty County League of Woman Voters, Chester, Montana Editor of the publication, "The Searcher," for the Broken Mountains Genealogical

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1978-82 1978-82 1976-80 1976-80

Society, Chester, Montana Precinct Committee Woman, Joplin, Montana Vice-Chairperson of Liberty County 4-H Council, Joplin, Montana Trustee on the Joplin School Board, Joplin, Montana Editor of League of Women Voters Newspaper, Chester, Montana

AWARDS 2009 2008 1995/2001 1995 1969

Director’s Award from National Consortium for Student Retention Data Exchange at the University of Oklahoma Finalist for Excellencia in Education National Award Participant in the League for Innovation Executive Leadership Institute Participant in the National Institute for Leadership Development Who's Who in American Colleges and Universities

GRANTS AND PROPOSALS 2003-2009

Wrote and administered successful grants for student support services including the Lumina Foundation Operation Green Light Grant; the Texas Higher Education Coordinating Board Running Start Grant; the American Council of Education Tech Prep and New Student Relations Grants; Tech Prep of the Rio Grande Valley Grants; Texas Higher Education Coordinating Board First Generation Grant; Texas Higher Education Rising 11th and 12th Grade Dual Summer Bridge Grant; Perkins Summer Bridge Grant; Texas Guarantor Student Mentor Grant; AT&T Foundation Grant; $1.3 million AmeriCorps Grant; and STEPS (Science and Technology Educational Partnerships for Success) Grant.

1997-2001

Supported successful grant writing efforts by the Counseling and Career Services work group that included grants in the following areas: TRIO Program, Campus Compact Continuums of Service, AmeriCorps Service Learning, Employment Security CoLocation, Supported Education, and the American Association of Community Colleges Service Learning.

1988-92

Wrote successful grants for Foreign Student Cultural Enhancement, Cooperative Education Program, Multicultural Festival, Human Development Services and Minority Student Support Services.

1986-88

Wrote successful Special Services for Disadvantaged Students TRIO Grants that provided funding for basic skills instruction, tutoring, and counseling services.

1972

Wrote a successful grant for individualizing instruction in language arts.

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PROFESSIONAL MEMBERSHIPS Present Member: National Association of Student Personnel Administrators Phi Delta Kappa Honorary Society American Association of Women in Community Colleges National College Access Network American Association of Collegiate Registrars and Admissions Officers Past Member: American Council on Education / College is Possible Washington State Student Services Commission American Association for Counseling and Development National Association for Foreign Student Affairs Council for Advancement and Support of Education Montana School Board Association Montana Education Association National Education Association National Association of College Admissions Counselors Alaska School Counselors’ Association Alaska Association of Financial Aid Administrators SELECTED CONSULTANCIES/WORKSHOP PRESENTATIONS Presented “Dual Enrollment and Minority College Access in 2009,” at the National Conference for Consortium for Student Retention Data Exchange at the University of Oklahoma Presented “Summer Bridge Program Featuring Dual Enrollment and Free College Credit” at the Career and Technology Association of Texas Open Source Conference in Austin, Texas Presented “Dual Enrollment: On Ramp to College” at Tech Prep Regional Conference in South Padre Island, Texas Co-presented “Throw Me a Financial Line, I’m Drowning: Financial Literacy as an Academic Survival Skill” at the National Conference on Students in Transition in Costa Mesa, California Co-presented “Throw Me a Financial Line, I’m Drowning: Financial Literacy as an Academic Survival Skill” at the Teaching Academic Survival Skills Annual Conference in Palm Beach, Florida Co-presented on “First Year Experience” at 17th International Conference on College Teaching and Learning in Ponte Vedra Beach, Florida Co-presented a seminar in Spokane, Washington, for the Higher Education Assessment Conference titled, “Tips for Facilitating a Successful Accreditation Process” Wrote and presented a research paper titled, "The Community College Presidency: The Leadership Challenge of the Twenty-First Century" Delivered a graduation address at the Turning Point Women’s Program graduation at Skagit Valley College Keynote Speaker at the Women in Technical Careers and Trade Fair on the topic of "Women's Leadership Role in Society"

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Presented a speech to the Oregon Council for Student Service Administrators titled, "High Performance Work Organizations: The Keystone of Leadership, based on the concepts of Peter Senge” Keynote Speaker at Lane Community College's Women's Day on the topic of "Women at Work: Opportunity, Leadership and Balance" Facilitated workshops on "Expanding Leadership Diversity in Community Colleges" Presented a presentation to the Lane Community College Board of Education on "LCC Space Needs of the Twenty First Century" Produced a video about education reform with community college staff in Oregon Grant Reader for Oregon State Education Reform Legislative Grants Worked as a consultant to present a seminar at Mt. Hood Community College titled, "Planning, Organizing, and Leading a Successful Accreditation Review Process" INTERESTS Golf, genealogy, hiking, reading, and photography