March 2012

March 2012 Volume 14, No. 3

All-New 2013

As the first Chevrolet to feature e ­ Assist electric technology, the all-new 2013 ­Malibu Eco delivers outstanding fuel ­efficiency without compromising ride, ­performance or comfort. Combined with a 2.4L Ecotec 4-cylinder engine, the eAssist system (RPO HP6) uses a lithium-ion high voltage battery, electric induction motor-generator and regenerative braking to provide added

Malibu Eco

v­ ehicle performance when needed while also enhancing fuel economy. To be introduced later in the model year in other Malibu models will be an all-new 2.5L 4-cylinder engine. All Malibu models are based on GM’s Global Architecture (Global A), which requires use of the Global Diagnostic System 2 (GDS 2) and the Multiple Diagnostic Interface (MDI) tool.

TECHLINE news

eAssist Powertrain Malibu Eco’s eAssist system is mated to an Ecotec 2.4L direct-injection four-cylinder engine (RPO LUK) and Hydra-Matic 6T40 six-speed automatic transmission (RPO MHH). The lightweight aluminum engine is rated at 182 horsepower and 170 lb.-ft. of torque. continued on page 2

Contents

New GDS 2 Graphing Compares Multiple Parameters The graphing capabilities of the Global ­Diagnostic System 2 (GDS 2) were recently updated. The new software package makes it easier to manipulate and view data, and is available for both live data and stored data. One of the enhancements included in this update is the ability to overlay graphs in order to compare multiple ­parameters. A new line format provides easy-to-read values. Plus, it allows data to be sorted by parameter, ECU or the units. The overlay feature can be used by simply selecting specific data parameters in the Diagnostic Data Display tab and then clicking the Lock icon. Once the continued on page 2

All-New 2013 Malibu Eco . . . . . . . . . . . . . . . . . . . . 1 New GDS 2 Graphing Compares Multiple Parameters . . . . . . . . . . . . . . . . . . . . . . . . 1 Service Bolts for Camber Adjustment. . . . . . . . . . . 3 Inside Rearview Mirror Adjustment Points . . . . . . . 3 Upgraded Special Tool Organization Website Features Tool Instructions and Images. . . 4 Trunk Lid Not Opening Completely. . . . . . . . . . . . . 4 Steering Gear Replacement Guidelines. . . . . . . . . . 5 Double-Check Wheel Alignment Specifications . . . 5 Blank Back-Up Camera Display . . . . . . . . . . . . . . . 6 Trailer Brake Switch and Fretting Corrosion. . . . . . 6 Intermittent Low Fuel Light. . . . . . . . . . . . . . . . . . . 7 No Radio Reception, OnStar Fades while Driving. . 7 Transmission Control Module Connector Terminals.7 Car Issues – Fix It Right the First Time. . . . . . . . . . 8 Truck Issues – Fix It Right the First Time. . . . . . . . . 9 Service Know-How . . . . . . . . . . . . . . . . . . . . . . . . . 9

Customer Care and Aftersales

All-New 2013 Malibu Eco – continued from page 1 The eAssist system uses power stored in the air-cooled 115V lithium-ion battery to provide needed electrical boost in various driving scenarios. Fuel economy also is increased through: • Automatic engine start-stop functionality that uses electricity instead of gasoline when stopped • Aggressive fuel cut-off during deceleration down to zero mph for added fuel savings • Regenerative braking, which provides up to 15 kW of electricity to charge the lithium-ion battery • A standard active shutter system located in the lower grille that automatically closes airflow through the lower intake opening when it’s least needed. The shutter is open or closed based on engine coolant temperature and speed • Four underbody panels that cover approximately 50 percent of the lower portion of the vehicle, providing a cleaner airflow path beneath the vehicle

The 65 pound (29 kg) lithium-ion battery power pack is located in a compartment between the rear seat and trunk. An electric fan cools the power pack, drawing air from a vent located in the package tray, behind the rear seat. The induction motor-generator bolsters the engine with approximately 11 kW (15 horsepower) of electric power assist during heavy acceleration and 15 kW of regenerative braking power. For more information about the operation of the eAssist system, refer to the July 2011 edition of TechLink. Several eAssist parts are currently on restriction through the GM Technical ­Assistance Center. Refer to #PIP4920D for more information.

The Malibu Eco’s aerodynamically ­optimized exterior was designed to stand out with an aggressive, substantial ­appearance. It has a 4.5-inch (114 mm) shorter wheelbase and the 62-inch (1,574 mm) front and rear tracks are more than two inches (51 mm) wider than the model it replaces.

A. Electric motor-generator B. 2.4L Ecotec 4-cylinder engine C. 115V lithium-ion high voltage battery

­ arameters are locked in, they can p be displayed as a line graph as well as individual parameters. To view the graphs of individual parameters, click the Graphical Data Display tab. The parameters can be manipulated several ways, including moving the timeline, zooming in and out, and moving the graph data. In addition, the tool bar functions on the side of the screen can be used to change the settings of the graph. Data

Chassis control technologies include fourchannel anti-lock brakes, full-function traction control, four-corner electronic stability control (StabiliTrak), electronic brake force distribution, brake assist, corner brake control, panic brake assist and drag torque control. Additional safety features include eight standard air bags — including knee air bags and full-length side curtain air bags — and available rear thorax/pelvis air bags.

Customer Convenience

Ride and Handling

The suspension includes a MacPherson strut front and a multilink rear setup with aluminum components and a hollow stabilizer bar to reduce unsprung weight.

TECHLINE

discs and 11.5-inch (292 mm) solid rear discs with ­aluminum rear calipers.

news

The braking system has 11.7-inch (297 mm) ventilated front continued from page 1

of the entire graph or just one parameter can be manipulated. Functions include adding or removing data ­capture indicators, expanding or ­condensing the data points, and adding or removing graph gridlines. To view a demonstration of the new graphing capabilities of GDS 2, check out the February Emerging Issues seminar (10210.03D) on www.gmtraining.com. Thanks to Matt Singer

The Malibu Eco color touch radio features the available MyLink system.

The new optional MyLink system available on the Malibu Eco uses Bluetooth® or USB to connect a smartphone or other portable device, such as an iPod®, to the 7-inch LED high-resolution touch screen display. System control is enabled via voice activation control and streaming ­online services like Pandora® Internet Radio and Stitcher SmartRadio® are seamlessly integrated. For more information about the MyLink system, refer to the February 2012 edition of TechLink. In addition to entertainment information, the touch screen also displays climate control operation. TIP: When the climate control system is turned off, the SYNC (links all settings to the driver’s setting) indicator on the ­passenger’s temperature control may ­remain illuminated. Another available customer convenience feature is the optional heated seats, which can be linked with the remote start feature. In temperatures lower than 45º F (7º C), the heated seats automatically activate during a remote start if enabled through the Vehicle Settings menu. continued on page 3



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March 2012

All-New 2013 Malibu Eco –

Service Bolts for Camber Adjustment

continued from page 2

When performing a wheel alignment on a 2012 Sonic, do not grind the front strut bores for the bolts to allow adjustment of the front camber. There are ­service bolts available to allow the front camber to be adjusted, if needed.

TIP: The heated seats will turn off after a remote start once the vehicle is started by the driver using the key. The Malibu Eco is fitted with a 5.4-mm acoustic-laminate windshield and 5-mm acousticlaminated front door glass, which reduce wind noise by about three decibels when compared to conventional tempered glass. Noise also is reduced by 16 expanding-foam acoustic baffles that are placed in cavities throughout the body structure.

In order to adjust camber, replace the existing bolt, part number 11610469, that has a 0.05 to 0.35 mm interference fit (no movement) with service bolt, part number 11561297, that has a 2 mm clearance and service nut, part number 11516382, allowing movement of the strut to change the vehicle’s camber.

Thanks to these sound-reducing and soundabsorbing components as well as the aero-optimized exterior, the Malibu Eco is the quietest Chevrolet in history. On upcoming Malibu models without eAssist, pushbutton engine start and passive entry will be available. The Remote Keyless Entry transmitter must be in the vehicle to turn on the ignition. When programming control modules, the ­ignition must be in the ignition On, engine Off mode by pressing and holding the Start/Stop button, without pressing the brake pedal, for 10 seconds. The green LED indicator on the button will illuminate. This mode is different from the Accessory mode, in which the Start/ Stop button is pressed without the brake pedal depressed. To operate the passive entry system, the RKE transmitter must be within approximately three feet of the vehicle. Pressing the touchpad on any door handle will unlock the door. Press it again to unlock all doors (depending on Vehicle Settings in the Configuration menu). Pressing the touchpad on a front door handle will immediately lock the vehicle. The ignition must be off, the RKE transmitter out of the vehicle, and all doors closed.

Service Training To view the training courses covering many of the different Malibu systems, visit www.gmtraining.com (or www.gmprocanada. com in Canada). There are several eAssist-related training courses available, covering safety information, diagnostics and service. Plus, to learn more about the new entertainment system, check out course Entertainment Systems 2, 19047.13W2, which covers Bluetooth functions and features (MyLink) as well as how to identify and diagnose connectivity concerns. Thanks to Bob Wittman

Production camber bolt part number 11610469 with 0.05 to 0.35 mm interference fit (no movement)

If unable to adjust the camber to specifications, inspect the vehicle closely and replace any bent or damaged components. Thanks to Ernest Haller

Inside Rearview Mirror Adjustment Points The inside rearview mirror of the 2013 Malibu features two adjustment points — one at the mirror and one at the windshield. If the mirror is not adjusted properly, the driver’s view through the mirror may be reduced by the headliner or the auto-dimming feature of mirror may not darken automatically due to the photo sensor being shaded by the headliner. Check the positioning of the inside rearview mirror at both points of ­adjustment. If the pivot at the windshield is up all the way, when the mirror is adjusted for viewing at the lower pivot, the headliner will be visible in the mirror and will shade the dimmer photo sensor. Adjust the pivot at the windAdjust the pivot at the windshield first (A), and then shield downward position the mirror (B) first, and then position the mirror for the desired viewing angle. Thanks to Christopher Crumb

March 2012

Service camber bolt part number 11561297 with 2 mm clearance

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Upgraded Special Tool Organization Website Features Tool Instructions and Images Tutorial Video – An informative video that guides users through the key functions of the website is available. It explains how each screen of the website can be used to help organize the dealership’s special tool inventory.

The GM Special Tools Organization website managed by SPX (Kent-Moore) is designed to help dealerships manage their special tool inventory. Several updates have been implemented recently to the website to increase the use and organization of special tools.

Special Tool Information The website also provides quick access to plenty of special tool information. All monthly special tool shipment notices are posted by year/month and a Special Tool list by franchise is updated monthly. In addition, the website includes an electronic catalog of all GM special service tools. TIP: Never discard older special tools. GM and SPX continuously monitor the entire tool database to determine additional ­applications for current tools to avoid new tool releases.

The Tool Organization link is on the SPX home page for GM Special Service Tools.

The website is accessed via the GM Special Service Tools Website link provided in GlobalConnect Service Workbench. On the SPX home page for GM Special Service Tools, look for the GM Tool Organization link on the left side of the page.

Tool Images and Videos For 2012, new enhancements to the website include new images and training videos on many special tools as well as updated tool organization and inventory information. Tool Use Images – Over 150 new images are available on the website to help identify the special tools. In addition, by clicking “Search Videos” and selecting a special tool number, a variety of tool instruction training videos can be viewed.

The tool browser allows users to search for tool information.

Sales History Upload – To save time assigning existing tools in the dealership, the current GM Special Tool sales history has been uploaded to an account for every dealership. For dealerships not currently using the website, contact SPX for the necessary login information to obtain your uploaded tool history. Using the Tool Location feature, tool storage locations can be assigned for the dealership’s tool inventory to make it easier to find and use the special tools needed for proper repairs.

To visit the Special Tool Organization website login page, click here. To obtain a user name and password, contact SPX at 1-800-GM TOOLS or [email protected]. Thanks to Russ Dobson

Trunk Lid Not Opening Completely On some 2013 Chevrolet Malibu Eco models, the trunk lid may not rise by itself to the full upright position when released. This may be caused by the trunk lift springs being in the wrong position. Loosen the trunk trim to gain access to the lift springs. Check the position of each spring. Both lift springs should be in the rear-most position in order for the trunk lid to open completely when released. Thanks to Christopher Crumb Check that the lift springs are in the rear-most position.



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March 2012

Steering Gear Replacement Guidelines When diagnosing a steering condition on 2007-2010 Outlook, 2007-2012 Enclave and Acadia, and 2008-2012 Traverse models, there are several bulletins that should be reviewed before replacing the steering gear assembly. In many cases, a component in the assembly may be available and it is not necessary to replace the entire gear ­assembly. Here’s a summary of possible steering wheel conditions: • A squeaking/rubbing noise that sounds like it is coming from the steering column or intermediate shaft. Check for proper intermediate shaft grommet orientation. Refer to Bulletin #09-02-34-001B. If this does not correct the noise, replace the pinion shaft housing. Refer to #PI0029F. • A knocking/clunking noise from the steering gear, front suspension or front frame area. Check for loose steering gear bushings. Refer to Bulletin #10-02-32-001A. • A knocking/clunking noise at the end of the steering travel. This is a hydraulic knock, which is considered normal when present at the end of the steering travel. No repairs should be attempted for this condition.

Noise may be caused by the alignment of the grommet on the steering column intermediate shaft.

Any of these conditions should not require a complete steering gear assembly replacement. Review these bulletins to ensure that a steering gear is not being replaced to correct any of these conditions. If a steering gear replacement is necessary for any reason, it is recommended to convert the steering system to the use of DEXRON VI as outlined in #PI0620 to prevent future repairs for a steering gear squeak noise. Thanks to Gary McAdam

Double-Check Wheel Alignment Specifications Before performing a steering wheel angle/front toe set or wheel alignment check/adjustment, be sure to verify the wheel alignment specifications for the vehicle. A number of complications may occur if the incorrect wheel alignment specifications are used.

For additional information about wheel alignment service, equipment, and warranty administration requirements, refer to Bulletin #05-03-07-009.

Using the wrong wheel alignment specifications may be the result of: • The vast variation in specifications depending on the type of ­vehicle, model year, and the RPO content — tire, suspension, and engine options being some of the most predominant • The wheel alignment rack does not contain up-to-date specifications, which may cause some alignment measurements to show as out of specification, when they are really within specification • Entering the VIN only into the wheel alignment equipment, which does not allow the determination of the pertinent option content on the vehicle — tire and suspension RPOs, for instance • The frequency in which the wheel alignment rack specifications are being updated • Not verifying the specifications indicated on the wheel alignment rack with the appropriate Service Information (SI) Submitted warranty claims show several examples where the vehicle was within specification when it was placed on the wheel alignment rack and it was adjusted out of specification because a source of information other than SI was used to verify the vehicle specifications. The only recommended source of current, accurate wheel alignment specifications (both targets and tolerances) is SI. It is also critical to ensure that the specifications selected correspond to the option content on the vehicle. Not using the correct specifications as shown in SI at the time of repair may result in the warranty claim being subject to review. A copy of the current specifications in SI should be submitted with the claim.

Thanks to Dave McGillis

March 2012

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Blank Back-up Camera Display On some 2012 Equinox and Terrain models equipped with a back-up camera (RPO UVC), the camera display may be blank or the image may be fuzzy. A “Check Surrounding Area” message also may be displayed. This condition is typically found during PDI or early in the life of the vehicle. No DTCs are set. The poor image quality or blank display may be caused by one or more of the power, ground or video signal circuits shorted or open due to a poor connection.

connection or video wires shorted behind the radio. Printing the wire schematic related to the camera circuits and the ­connecter end views for connectors X212, X900, and X904 may be helpful. The X212 connecter is located on the right-side kick panel just below the glove box. It contains the three camera video signal circuits 6974, 6972 and 6973. X904 connector

In addition, inspect the UBEC fuse #54 for the Rear CAM 5A for an open circuit.

TIP: Do not replace the back-up camera for this condition. The blank screen with a “Check Surrounding Area” message indicates the back-up camera voltage has reached the radio and is missing the video input. Specific connector issues with the back-up camera may include terminals that are not seated or are bent, poor camera pigtail

X900 connector

Check for any broken wiring and bent or backed-out terminals.

X212 connector

If no connection conditions are found, inspect circuit 6972, video positive, and circuit 6973, video negative, from connector X212 back to the radio for an unwanted ground or open condition. Also inspect the wire harness routing for chafing and that shield circuit 6974 is grounded only at the camera end, not at the radio. Poor image quality is usually caused by an ungrounded shield wire for the video circuits.

Disconnect and inspect X900 (behind the liftgate upper trim panel) and X904 (behind the liftgate lower trim panel) for bent or backed-out terminals. Verify resistance is 5 Ohms or less to ground and that voltage is 12V with the ignition off. Press the key fob Unlock button to turn on the Reverse lamps (circuit 24 powers the Reverse lamps and is only active when the engine is running and the transmission is in Reverse. Using the key fob to turn on the back up lamps/approach lighting is easier for testing purposes.) If the connections test OK, disconnect the camera pigtail connection to check for bent, backed-out or loose terminals. With X904 connected, verify power, ground and Reverse input voltage at the connecterside of harness call out 16. Thanks to Gordon Baillod

Trailer Brake Switch and Fretting Corrosion Some 2008-2011 Avalanche, Silverado, Suburban, Tahoe, Sierra, Yukon, Yukon XL, Yukon Denali, and Yukon Denali XL models equipped with a Trailer Brake Controller (RPO JL1) may have DTC B3894 Symptom 5A (Stop Lamp Switch Circuit Plausibility) set and a Service Trailer Brake message displayed on the Driver Information Center.

• Micro motion

On low current signal circuits, this condition may cause high resistance, resulting in intermittent connections.

The failure of many of the stop lamp switches that have been ­returned to the Warranty Parts Center for inspection and testing has not been confirmed. DTC B3894 may be setting due to a ­wiring/terminal fretting corrosion condition at the brake switch.

TIP: Fretting corrosion looks like little dark smudges on electrical terminals and appears where the actual electrical contact is being made. In less severe cases it may be unable to be seen or identified without the use of a magnifying glass.

Prior to replacing any switches, inspect the terminals at the brake switch. The fretting corrosion condition is caused by a buildup of non-conductive insulating oxidized debris occurring between the two electrical contact surfaces of the connection or connector.

To combat fretting corrosion, use a clean, one-inch nylon bristle brush to apply dielectric lubricant to both the brake switch-side and the harness-side of the affected connector. Reconnect the ­affected connector and wipe away any excess lubricant.

Fretting corrosion may be caused by any of the following:

TIP: Do not apply an excessive amount of dielectric lubricant to the connector or hydro lock may result when attempting to mate the connector.

• A connector, component or wiring harness not properly secured ­resulting in movement

• Vibration • Thermal cycling

Thanks to James Will

• Poor connection/terminal retention



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March 2012

Intermittent Low Fuel Light GM TechLink is published for all GM retail technicians and service consultants to provide timely information to help increase know­ ledge about GM products and improve the performance of the service department. Publisher:

Diana Sancya GM Customer Care and Aftersales / [email protected] Editor:

Lisa G. Scott GM Customer Care and Aftersales / [email protected] Technical Editor:

Mark Spencer / [email protected]

The low fuel light on some 2004-2011 Aveo, 2005-2009 Wave (Canada only) and 2009-2010 G3 models may appear to operate intermittently. It may be difficult to duplicate this condition, or to locate any diagnostic and/or description and operation information for the low fuel light in the Service Information. The low fuel light is operated by a ­thermistor in the fuel pump module. The fuel keeps the thermistor cool. When the fuel level drops below approximately 1.7 gallons (6.4 L), the thermistor is no longer ­submerged in the fuel and the voltage from circuit 172 begins to warm the thermistor, decreasing the resistance. After approximately six minutes, the low fuel light illuminates. If the vehicle is turned off for a period of time and then restarted, the low fuel light may not come back on for approximately six minutes, depending on the thermistor temperature.

Based on operating conditions, the operation of the low fuel light may be normal. Do not replace any parts prior to testing the fuel level thermistor and circuits. On the Aveo, Wave and G3, the fuel pump can be accessed without removing the fuel tank by removing the rear seat. Jump circuit 172 to 850 at the fuel pump module connector on the body side of the harness. If the low fuel light illuminates, the circuits and instrument panel cluster are OK. If the light does not illuminate, test the ­instrument panel cluster and circuits 172 and 850. The thermistor resistance specification is 750 to 1100 Ohms at 77° F. As the thermistor warms up, the resistance drops. If the thermistor is within specification, verify the vehicle’s fuel level is below the thermistor. If it is not, follow the current version of #PIC3209C to verify the fuel level resistances and circuits from the sender to the Engine Control Module (ECM). Thanks to Ernest Haller

Production Manager:

Marie Meredith Desktop Publishing:

5by5 Design LLC / [email protected] FAX number:

3

A 2012 Sonic with XM and the OnStar ­tri-band antenna may not have any radio ­reception (AM, FM or XM) and OnStar ­service may fade in and out while driving.

1-248-729-4704 Write to:

*

TechLink PO Box 500 Troy, MI 48007-0500

GM TechLink on the Web:



GM GlobalConnect

:

General Motors service tips are intended for use by professional ­technicians, not a “do-it-yourselfer.” T­hey are written to inform those ­technicians of conditions that may occur on some vehicles, or to provide­information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the information applies to your vehicle or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information. Inclusion in this publication is not ­necessarily an endorsement of the individual or the company. Copyright© 2012 General Motors All rights reserved.

No Radio Reception, OnStar Fades while Driving

Inspect the antenna coaxial connections at the tri-band antenna for proper routing. The coaxial connections may be swapped at the body side of the harness at the antenna ­connector. Thanks to Ernest Haller

Transmission Control Module Connector Terminals The 2008-2012 CTS equipped with a 6-speed automatic transmission may exhibit an ­intermittent no crank/no start condition along with an intermittently illuminated Service Engine Soon lamp. DTCs U0100, U0121 and/or a U0101 may be set with no communication with the Transmission Control Module (TCM), Electronic Brake Control Module (EBCM), and/or Engine Control Module (ECM). If this condition is present, check the round connector at the Transmission Control ­Module (Control Solenoid Valve Assembly) for any high-speed LAN wires that may be pushed out of the back of the connector. After locating the high-speed LAN wires, gently pull on the wires to make sure they are seated correctly. The terminals may be pushed out of the connector body with damaged lock tabs on the terminal. Replace any suspect terminals and re-test. Thanks to Stephen Jacob

March 2012

Check for the correct coaxial connections, as shown.

7

Car Issues – Fix It Right the First Time Model Year(s)



Vehicle Line(s)/Condition

Do This

Don’t Do This

Reference Information/Bulletin

2012

Sonic — Incorrect information on underhood fuse block label

The underhood fuse block label incorrectly indicates the usage for the TCM fuse location F20 (10A) as not used. The label was not updated after a harness circuit change during production

DO NOT remove the fuse thinking it’s not being used

PI0661

2010-2011

Cruze, Equinox, LaCrosse, Regal, SRX, Terrain, Volt — Steering wheel adjustment (tilt/telescope) lever sticks, binds

Install thrust washer under the steering wheel adjustment (Tilt/ Telescope) lever nut

Replace Steering Column

PI0462A

2011

CTS, CTS Coupe, CTS Sport Wagon — Differential gear whine, hum/whirring noise or pinion gear whine from rear axle

Replace the prop shaft

Install the snubber kit

PI0350D

2007-2011

CTS, SRX, STS — Vibration felt in shifter handle if resting hand on shifter

Replace the transmission shift linkage

Replace the shifter handle or other parts

PI0649

2012-2013

LaCrosse, Malibu, Regal — MIL On, DTCs P1B37, P1B38 and P1B39 set

Move the 2-way radio antenna to a trunk mounted location

Replace any parts

PI0577A

2006-2011

Enclave, Escalade, Escalade ESV, Escalade EXT, CTS, CTS-V, CTS Sports Wagon, SRX, Impala, Avalanche, Silverado, Suburban, Tahoe, Malibu, Traverse, Equinox, Acadia, Sierra, Yukon, Yukon XL, Yukon Denali, Yukon Denali XL, Terrain, G6, Aura, Outlook — Low beam headlamp bulb diagnosis/replacement

Inspect the connector

Replace the entire headlamp assembly

10-08-42-001C

2011-2012

Regal — Center console door will not open or stay closed

Tie off the wiring harness so it doesn’t interfere with the operation of the ashtray

Replace the ashtray

PI0317A

2012

Impala — Engine wiring harness rubbing on transmission, various DTCs set including P0641 and/ or P06A3, MIL On

Inspect engine harness rub condition on transmission

Replace parts

PI0631

2012

Regal — Touch screen functions inoperable or radio cycles through screens without user input

Shim bezel

Replace radio or display

PI0641

2012

Impala — Service StabiliTrak displayed in DIC

Align bracket and relearn BPPS

Replace parts

PI0644

2010-2013

LaCrosse, Malibu, Regal — Groan, squeak or rubbing type noise when turning steering wheel

Inspect steering boot installation and align

Remove the boot assembly

PI0659

2008-2012

Astra, Aveo, Cruze, G3, Sonic — MIL On, DTC P0341 or P0366 set after camshaft sensor replacement

Check air gap between sensor and reluctor ring

Replace the sensor if gap too large

PI0031B

2011-2012

Cruze, Sonic — Poor engine performance and/or DTCs set after partial engine replacement

Swap reluctor ring from old engine

Install engine without swapping all parts from old engine

PI0647

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March 2012

Truck Issues – Fix It Right the First Time Model Year(s)

Vehicle Line(s)/Condition

2010-2011

Equinox, Terrain — Engine no crank/no start due to discharged battery/parasitic current draw

Install the latest version HVAC control module software

Replace the BCM or HVAC control module

PI0575A

2008-2011

Avalanche, Canyon, Colorado, Denali, Envoy, Escalade, Escalade ESV, Escalade EXT, Express, H2, H3, Savana, Sierra, Silverado, Suburban, Tahoe, TrailBlazer, TrailBlazer EXT, Yukon, Yukon Denali, Yukon XL, Yukon XL Denali — Diagnosis and Repair - MIL illuminated, reduced engine power message displayed, DTC P2135 set

Replace the Throttle Body cover and download the Service Calibration

Replace the throttle body assembly

11-06-04-007A

2010-2012

Avalanche, Escalade, Escalade ESV, Escalade EXT, Sierra, Silverado, Suburban, Tahoe, Yukon, Yukon Denali, Yukon XL, Yukon XL Denali — Park Assist blocked see Owner Manual displayed in DIC

Reprogram Object Alarm Module with revised calibration

Replace the module or the rear park assist sensors

PI0646

2011-2012

Express, Savana, Sierra, Silverado — Exhaust leak or vibration/rattle noise at approximately 900 rpm, fuel smell, white smoke, oily substance on exhaust downpipe

Realign or replace Turbocharger exhaust pipe

Release truck without verifying a good fix with a service regeneration

PI0235C

2011

Sierra, Silverado — Brake pulsation, brake drag or vibration felt in steering wheel

Follow procedure to identify the source of the brake drag

Do not mistake the condition for wheel/tire vibration

PI0650

2011-2012

Sierra, Silverado — Rear brake (parking brake) does not release, excessive noise, brake drag, brake dust

Replace backing plate with revised design

Replace park brake shoes and/ or hardware without replacing backing plate

PI0651

2010-2011

Acadia, Enclave, Outlook, Traverse — Rust like appearance of second and third row seat frame

Prep and refinish seat components

Replace seat frame

PI0294A

2007-2010

Avalanche, Escalade, Escalade ESV, Escalade EXT, Sierra, Silverado, Suburban, Tahoe, Yukon, Yukon Denali, Yukon XL, Yukon XL Denali — Revised HVAC blower motor installation instructions

Modify HVAC blower case to accommodate new motor and cooling duct

Replace HVAC blower case

PI0648

2007-2011

Suburban, Tahoe, Yukon, Yukon Denali, Yukon XL, Yukon XL Denali — Deformed or dimpled liftgate center appliqué, liftgate paint damage evident at lower outer edge of appliqué

Replace the appliqué with the new design and shim if necessary

Over tighten the attachment studs

PI0657

10212.03D Emerging Issues

Service Know-How

Do This

Don’t Do This

Reference Information/Bulletin

March 8, 2012

To view Emerging Issues seminars: Log in to www.gmtraining.com, select Service Know-How/ TECHAssist from the menu, select Emerging Issues, and then Searchable Streaming Video to choose the current Emerging Issues seminar or past programs. Customer Care and Aftersales

March 2012

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