MSP QRG - 2- Step - Verification - v1.pages

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MSP Quick Reference Guide. 2-Step Verification. This guide provides an overview of using 2-Step Verification in Wand as
2-Step Verification

MSP Quick Reference Guide This guide provides an overview of using 2-Step Verification in Wand as an MSP. It covers some of the primary features to help you get up and running fast!

Setting Up 2-Step Verification How to Set Up 2-Step Verification About 2-Step Verification Wand’s 2-Step Verification adds an extra layer of security to the Wand login. Users can easily set up their 2-Step Verification by using their trusted phone number. Sent either by SMS or telephone call, users can quickly and securely log into Wand on their desktop computer using a unique code.


Setting Up 2-Step Verification When accessing a client that requires 2-Step Verification, you will be prompted to set up your 2-Step Verification. Simply enter your phone number and whether you’d like to get a text message or a phone call with your unique verification code. Once you’ve received your verification code, enter your code to securely log into Wand. If you didn’t receive your code, click on the “Resend” link to receive a new verification code. After you’ve set up your 2-Step Verification, you will prompted to provide a verification code each time you access a client requiring 2-Step Verification.

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Updating Your Mobile Phone Number How to Update Your Phone Number for 2-Step Verification

Updating Your Mobile Phone Number If you need to change the phone number associated with your 2-Step Verification, you can do so proactively by accessing your profile and selecting the Change Phone link. You will be guided to set up a new phone for 2-Step Verification.

Alternatively, if you cannot access your account because you no longer have access to your phone, you will need to reach out to the helpdesk for assistance.

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