National Medical Care Statistics Primary Care 2012

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Table 8.2. Prescribed medications by ATC level 1, 3 and 5 in primary care clinics in 2012 ...... ATC code. 0.23. 5.28. Non-coded variables. Visit disposition. 7.63. 0.87 ...... L04. Chest symptom/complaint. L08. Shoulder symptom/complaint. L09.




























































National Medical Care Statistics 2012 March 2014 ©Ministry of Health Malaysia

Published by The National Healthcare Statistics Initiative (NHSI) National Clinical Research Centre National Institutes of Health 3rd Floor, MMA House 124, Jalan Pahang 53000 Kuala Lumpur Malaysia : (603) 4043 9300/9400 : (603) 4043 9500 : [email protected] : http://www.crc.gov.my/nhsi

Tel Fax Email Website

This report is copyrighted. Reproduction and dissemination of this report in part or in whole for research, educational or non-commercial purposes is authorised without any prior written permission from the copyright holders provided that the source is fully acknowledged. Suggested citation: Sivasampu S, Yvonne Lim, Norazida AR, Hwong WY, Goh PP, Hisham AN. National Clinical Research Centre. National Medical Care Statistics (NMCS) 2012. Kuala Lumpur 2014. This report is also available electronically on the website of the National Healthcare Statistics Initiative at http://www.crc.gov.my/nhsi Funding: The National Healthcare Statistics Initiative was funded by a grant from Ministry of Health Malaysia (MRG Grant No. NMRR-09-842-4718) 



















































Please note that there is potential for minor corrections of data in this report. Please check the online version at http://www.crc.gov.my/nhsi/ for any amendments. Thank you.































































TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES ACKNOWLEDGEMENTS NATIONAL MEDICAL CARE SURVEY 2012 PROJECT TEAM ABBREVIATIONS SYMBOLS EXECUTIVE SUMMARY

iv vi vii viii ix x 1

CHAPTER 1 : INTRODUCTION 1.1 Background 1.2 Objectives   'HÀQLWLRQV  1.4 Research questions

5 6 6  7













CHAPTER 2 : METHODOLOGY 2.1 Sampling frame and sample size calculation 2.2 Survey dates 2.3 Data collection and follow-up 2.4 Research pack and questionnaire 2.5 Data management 2.6 Data analysis 2.7 Ethical issues 2.8 Limitations

9 10 12 12 13 13 17 18 18

CHAPTER 3 : RESPONSE RATE 3.1 The encounters

19 21

CHAPTER 4 : THE DOCTORS 4.1 Characteristics of the doctors

23 24

CHAPTER 5 : THE PATIENTS 5.1 Age-gender distribution of patients 5.2 Patient socio-demographic characteristics 5.3 Mode of payment   0HGLFDOFHUWLÀFDWHDQGGXUDWLRQRIVLFNOHDYH 

27 28 28 30 





CHAPTER 6 : REASONS FOR ENCOUNTER 6.1 Number of reasons for encounter per visit 6.2 Reasons for encounter by ICPC-2 components 6.3 Reasons for encounter by ICPC-2 chapters 6.4 Most common reasons for encounter in public and private clinics





33 34 34 36 38





























































CHAPTER 7 : DIAGNOSES 7.1 Number of diagnoses per encounter 7.2 Diagnoses by ICPC-2 component 7.3 Diagnoses by ICPC-2 chapter 7.4 Most common diagnoses managed in public and private clinics

41 42 43 44 46

CHAPTER 8 : MEDICATIONS 8.1 Number of medications prescribed per encounter 8.2 Type of medications prescribed 8.3 Most frequently prescribed medications in public and private clinics

49 50 52 58

CHAPTER 9 : INVESTIGATIONS 9.1 Number of investigations per encounter 9.2 Types of investigations 9.3 Investigations most frequently ordered in public and private clinics 9.4 Diagnoses with investigations ordered

61 62 63 67 69

CHAPTER 10: ADVICE/COUNSELLING AND PROCEDURES 10.1 Number of advice/counselling and procedures 10.2 Types of advice and counselling 10.3 Most common advice/counselling provided in public and private clinics 10.4 Types of procedures 10.5 Most common procedures performed in public and private clinics 10.6 Diagnoses with advice/counselling and procedures

71 72 72 74 75 76 77

CHAPTER 11: FOLLOW-UPS AND REFERRALS 11.1 Number of follow-ups and referrals 11.2 Types of referrals 11.3 Diagnoses most frequently referred to hospital 11.4 Diagnoses most frequently referred to a specialist

79 80 81 82 83

APPENDICES



Appendix 1: NMCS 2012 Survey Form Appendix 2: ICPC-2 and ICPC-2 PLUS Groups Appendix 3: Participants of NMCS 2012 $SSHQGL[/LVWRIGHÀQLWLRQV  







86 88 92 



































































LIST OF TABLES Table 2.1

Sample size for NMCS 2012

11

Table 2.2

Data entry error rate for NMCS 2012

14

Table 3.1

Total clinics sampled and responded for NMCS 2012

20

Table 3.2

Response rate for NMCS 2012

20

Table 3.3

Observed and weighted dataset for NMCS 2012

21

Table 4.1

Characteristics of doctors for NMCS 2012

24

Table 5.1

Characteristics of patient encounters in primary care clinics in 2012

29

Table 5.2

Duration of sick leave issued in primary care clinics in 2012

31

Table 6.1

Reasons for encounter by ICPC-2 components in primary care clinics in 2012

35

Table 6.2

Reasons for encounter by ICPC-2 components and sector

35

Table 6.3

Reasons for encounter by ICPC-2 chapters and common individual reasons for encounter within chapter in primary care clinics in 2012

36

Table 7.1

Diagnoses by ICPC-2 components in primary care clinics in 2012

43

Table 7.2

Diagnoses by ICPC-2 chapters and common individual diagnoses within chapter managed in primary care clinics in 2012

44

Table 7.3

Thirty most common diagnoses managed in public clinics in 2012

47

Table 7.4

Thirty most common diagnoses managed in private clinics in 2012

48

Table 8.1

Number of encounters for which medication was prescribed

50

Table 8.2

Prescribed medications by ATC level 1, 3 and 5 in primary care clinics in 2012

52

Table 8.3

Prescribed medications by ATC level 1 and sector in primary care clinics in 2012

57

Table 8.4

Thirty most frequently prescribed medications in public clinics in 2012

59

Table 8.5

Thirty most frequently prescribed medications in private clinics in 2012

60

Table 9.1

Types of investigations by ICPC-2 chapters and common individual test within chapter in primary care clinics in 2012

Table 9.2





63

Top 10 diagnoses for which investigation was most frequently ordered in primary care clinics in 2012

69

Table 10.1

Advice/counselling and procedures in primary care clinics in 2012

72

Table 10.2

Types of advice/counseling provided in primary care clinics in 2012

73





























Table 10.3

Types of procedures performed in primary care clinics in 2012

Table 10.4

Ten most common diagnoses with advice/counseling

































74

in primary care clinics in 2012

77

Table 10.5

Ten most common diagnoses with procedures in primary care clinics in 2012

78

Table 11.1

Follow-up and referrals in primary care clinics in 2012

80

Table 11.2

Types of referrals in public clinics in 2012

81

Table 11.3

Types of referrals in private clinics in 2012

82

Table 11.4

Diagnoses most frequently referred to hospital in 2012

83

Table 11.5

Diagnoses most frequently referred to specialist in 2012

84































































LIST OF FIGURES





Figure 5.1

Age-gender distribution of patients in primary care clinics in 2012

28

Figure 5.2

Mode of payment in primary care clinics in 2012

30

Figure 5.3

3HUFHQWDJHRISULPDU\FDUHHQFRXQWHUVLVVXHGPHGLFDOFHUWLÀFDWHLQ

Figure 6.1

Number of patient reasons for encounter in primary care clinics in 2012

34

Figure 6.2

Top 10 reasons for encounter in public clinics in 2012

38

Figure 6.3

Top 10 reasons for encounter in private clinics in 2012

39

Figure 7.1

Number of diagnoses managed per encounter in primary care clinics in 2012

42

Figure 7.2

$JHJHQGHUVSHFLÀFUDWHVRIGLDJQRVHVPDQDJHGSHUHQFRXQWHUV





by sector in 2012

43

Figure 8.1

Number of medications prescribed per encounter in primary care clinics in 2012

50

Figure 8.2

$JHJHQGHUVSHFLÀFSUHVFULSWLRQUDWHVSHUHQFRXQWHUVE\VHFWRULQ





Figure 9.1

Number of investigations ordered per encounter in primary care clinics in 2012

62

Figure 9.2

Top 10 investigations ordered in public clinics in 2012

68

Figure 9.3

Top 10 investigations ordered in private clinics in 2012

68

Figure 10.1

Ten most common advice/counseling provided in public clinics in 2012

74

Figure 10.2

Ten most common advice/counseling provided in private clinics in 2012

74

Figure 10.3

Ten most common procedures performed in public clinics in 2012

76

Figure 10.4

Ten most common procedures performed in private clinics in 2012

76





























































Acknowledgements The National Healthcare Statistics Initiative team would like to thank the Director-General of Health, Malaysia for his continuous support for this survey and permission to publish this report. Also, our sincere appreciation goes to the following for their participation, assistance, support and contribution: ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡

'HSXW\'LUHFWRU*HQHUDORI+HDOWK 5HVHDUFKDQG7HFKQLFDO6XSSRUW 0LQLVWU\RI+HDOWK 02+ 'HSXW\'LUHFWRU*HQHUDORI+HDOWK 0HGLFDO 02+ 'HSXW\'LUHFWRU*HQHUDORI+HDOWK 3XEOLF+HDOWK 02+ 'LUHFWRURIWKH&OLQLFDO5HVHDUFK&HQWUH1DWLRQDO,QVWLWXWHVRI+HDOWK02+ 'LUHFWRURIWKH)DPLO\+HDOWK'HYHORSPHQW'LYLVLRQ02+ 'LUHFWRURIWKH3ODQQLQJDQG'HYHORSPHQW'LYLVLRQ02+ 'LUHFWRURIWKH3ULYDWH0HGLFDO3UDFWLFH'LYLVLRQ02+ &DZDQJDQ.DZDODQ$PDODQ3HUXEDWDQ Swasta, CKAPS) 6WDWH OHYHO 3ULYDWH 0HGLFDO 3UDFWLFH &RQWURO 8QLWV 8QLW .DZDODQ $PDODQ 3HUXEDWDQ 6ZDVWD UKAPS). 0DOD\VLDQ 0HGLFDO &RXQFLO 0DOD\VLDQ 0HGLFDO $VVRFLDWLRQ $FDGHP\ RI )DPLO\ 3K\VLFLDQV Malaysia.

We thank the 392 medical doctors from both the public and private primary healthcare clinics who participated in the National Medical Care Survey (NMCS) between August and November 2012. This report would not have been possible without their support and contribution from these dedicated professionals. Last but not least, our greatest appreciation to all those who have supported or contributed to the success of the National Medical Care Survey 2012 and the publication of this report. Thank you.

National Healthcare Statistics Initiative (NHSI) Primary Care Team Healthcare Statistics Unit National Clinical Research Centre Ministry of Health, Malaysia



































































NATIONAL MEDICAL CARE SURVEY 2012 PROJECT TEAM Principal Investigator

Datuk Dr. Noor Hisham Abdullah Dr. Sheamini Sivasampu

Principal Co-Investigator Dr. Goh Pik Pin Dr. Kamaliah Mohd. Noh Professor Dr. Khoo Ee Ming Associate Professor Dr. Ng Chirk Jenn Research Evaluation Committee (REC)

3URIHVVRU'U7DXÀN7HQJ&KHRQJ/LHQJ Dr. Kaviyarasan Sailin Associate Professor Dr. Jamaluddin Abdul Rahman Ms. Siti Fauziah Abu Mr. Lim Ka Keat (September 2011 – September 2012)

Project Managers

Ms. Yvonne Lim Mei Fong Dr. Hwong Wen Yea, Amy

Survey Coordinators

Ms. Aisyah Ali Ms. Sharmini Chandran Mr. Shantha Kumar Chandrasekaran Ms. Kasturi Manoharan

5HVHDUFK2IÀFHUV

Ms. Siti Aminah Ismail Ms. Hanan Hamimi Wahid Ms. Maryam Nazeera Suhaimi Mr. Poovanesva Rao Yang Ketter Rahman Ms. Norazida Ab. Rahman

Data Analysis Ms. Yvonne Lim Mei Fong Database Developers/Administrators









Altus Solutions Sdn. Bhd.





























































ABBREVIATIONS ACE

Angiotensin converting enzyme

ATC

:+2$QDWRPLFDO7KHUDSHXWLF&KHPLFDO&ODVVLÀFDWLRQV\VWHP

BEACH CI CKAPS DG FMS GP

Bettering the Evaluation and Care of Health &RQÀGHQFH,QWHUYDO Cawangan Kawalan Amalan Perubatan Swasta Director General of Health, Ministry of Health, Malaysia Family Medicine Specialist General Practice or Practitioner

HbA1c

Haemoglobin, type A1c

ICPC

,QWHUQDWLRQDO&ODVVLÀFDWLRQRI3ULPDU\&DUH

IQR

Interquartile range

KK

Klinik Kesihatan

LCL

/RZHU&RQÀGHQFH/LPLW

MOH

Ministry of Health, Malaysia

MREC

Medical Research and Ethics Committee, Ministry of Health Malaysia

NCD NCRC NHEWS NHSI

Non-communicable disease National Clinical Research Centre National Healthcare Establishment & Workforce Survey (Primary Care) National Healthcare Statistics Initiative

NIH

National Institutes of Health

NMCS

National Medical Care Survey

NMUS

National Medicines Use Survey

NOS

1RWRWKHUZLVHVSHFLÀHG

REC

Research Evaluation Committee

RFEs

Reasons for encounter

SOCSO UCL UKAPS WHO WONCA WP

Social Security Organisation 8SSHU&RQÀGHQFH/LPLW Unit Kawalan Amalan Perubatan Swasta World Health Organisation World Organization of National Colleges, Academies and Academic Associations of General Practitioners/Family Physicians Wilayah Persekutuan























































SYMBOLS



-

Not applicable

>

More than

•

More than or equal to


9LHZHG )HEUXDU\@$YDLODEOHIURPKWWSZZZZKRLQWFODVVLÀFDWLRQVHQ:+2),&)DPLO\SGI )DPLO\0HGLFLQH5HVHDUFK&HQWUH7KH8QLYHUVLW\RI6\GQH\,&3&,QWHUQDWLRQDO&ODVVLÀFDWLRQ of Primary Care. [Viewed January 2014]. Available from: http://sydney.edu.au/medicine/fmrc/icpc-2/ index.php :+2&ROODERUDWLQJ&HQWUHIRU'UXJ6WDWLVWLFV0HWKRGRORJ\*XLGHOLQHVIRU$7&&ODVVLÀFDWLRQDQG DDD Assignment 2012. Oslo 2011. [Viewed February 2014]. Available from: www.whocc.no Pharmaceutical Services Division and Clinical Research Centre, Ministry of Health Malaysia. Malaysian Statistics on Medicine 2008. Kuala Lumpur 2013.

Chapter 3 Response Rate





























































CHAPTER 3: RESPONSE RATE This chapter describes the survey sample and response rate for NMCS 2012. Table 3.1 shows the number of clinics sampled and number of clinics responded to the survey. A total of 69 public clinics and 120 private clinics participated in NMCS 2012, and listed in Appendix 3. The response rates were then calculated as the number of encounters that were recorded for NMCS 2012 divided by the expected number of encounters in the sample (Table 3.2). Table 3.1: Total clinics sampled and responded for NMCS 2012 Number of clinics

Number of clinics

Percentage of clinics

sampled

responded

responded (%)

Public

39

34

87.2

Private

187

53

28.3

8

8

100.0

Private

107

30

28.0

Public

20

19

95.0

Private

57

24

42.1

Public

4

4

100.0

Private

21

9

42.9

Public

4

4

100.0

Private

11

4

36.4

Public

75

69

92.0

Private

383

120

31.3

Total encounters

Total encounters

Response rate

expected

responded

(%)

State/Region

Sector

Selangor & WP Putrajaya

Public WP Kuala Lumpur

Kelantan

Kota Kinabalu

Kuching

Total

Table 3.2: Response rate for NMCS 2012

State/Region

Sector

Selangor & WP

Public

1,777

4,172

100.0

Putrajaya

Private

5,375

1,766

32.9

384

698

100.0

3,040

717

23.6

931

979

100.0

1,636

892

54.5

Public

253

1,255

100.0

Private

595

218

36.6

Public

566

1,753

100.0

Private

327

147

45.0

Public

3,911

8,857

100.0

Private

10,973

3,740

34.1

Public WP Kuala Lumpur Private Public Kelantan Private Kota Kinabalu

Kuching

Total



"





























































5HVSRQVHUDWHREWDLQHGIURPSXEOLFFOLQLFVRIDOOÀYHVWDWHVDQGUHJLRQVZHUHRYHUZKHOPLQJDQGH[FHHGHG 100.0%. However, the maximum response rate was reported as 100.0% as in Table 3.2. As for private sector, despite our fervent attempts to persuade the private GPs to participate the response rate for WP Kuala Lumpur was only 23.6%, bringing down the overall response rate for private sector to 34.0%. The low response rate however, has already been anticipated and accounted for. When calculating sample size, the sampling matrix had included an estimation of a 30.0% drop-out rate from the public and a 70.0% drop-out rate from the private sector. This huge estimated rate of drop-out from the private sector was expected based on previous studies conducted comparing public and private health sectors in Malaysia. The reported response rate from private clinics in these studies was between 26.0% to 33.0%.1, 2 3.1

THE ENCOUNTERS

A total of 12,597 encounters were collected for NMCS 2012. Of these, 28 encounters were excluded from DQDO\VLVRILQFRPSOHWHIRUPVDQGRIGDWDLQFRQVLVWHQFLHV7KHÀQDOHQFRXQWHUVIRUDQDO\VLVZHUH 12,569; 8,837 from public and 3,732 from private. The dataset were weighted to adjust for over and under representativeness of data (see section 2.6.1). Table 3.3 shows the observed and weighted total for each GDWDHOHPHQW7KHÀQDOZHLJKWHGSDWLHQWHQFRXQWHUVZHUHDQGWKHZHLJKWHGGDWDVHWZHUHXVHGWR describe the results in this report. Table 3.3: Observed and weighted dataset for NMCS 2012 Observed

Weighted

Variable Overall

Public

Private

Overall

Public

Private

Encounters

12,569

8,837

3,732

141,593

42,340

99,253

Reasons for encounter

21,359

15,452

5,907

233,326

73,616

159,710

Diagnoses

18,904

14,429

4,475

188,944

68,877

120,067

Medications

31,377

21,709

9,668

359,272

103,484

255,788

Investigations

7,687

6,983

704

53,028

34,139

18,889

Advice/counselling and

5,540

4,831

709

40,389

22,372

18,017

10,935

9,951

984

73,672

47,652

26,020

procedures Follow-up and referrals

REFERENCES 1. 2.

Teng CL, Tong SF, Khoo EM, Lee V, Zailinawati AH, Mimi O et al. Antibiotics for URTI and UTI -- prescribing in Malaysian primary care settings. Australian Family Physician. 2011; 40(5):325-9. Mimi O, Tong SF, Nordin S, Teng CL, Khoo EM, A Abdul-Rahman et al. A comparison of morbidity patterns in public and private primary care clinics in Malaysia. Malaysian Family Physician. 2011; 6(1):19-25.





Chapter 4 The Doctors





























































CHAPTER 4: THE DOCTORS This chapter reports the characteristics of doctors who participated and recorded the primary care visits for NMCS 2012. Data for these doctors were obtained through linkage with National Healthcare and Establishments Workforce Survey: Primary Care (NHEWS) database which captured information on services and workforce in primary care setting, including the doctors’ socio-demographic details. NHEWS TXHVWLRQQDLUHZHUHLQFOXGHGLQWKH10&6UHVHDUFKSDFNDQGWKHGRFWRUVZHUHDVNHGWRÀOOLQERWKVHWVRI questionnaire. Details on NHEWS Primary Care were described elsewhere.1 A total of 408 doctors from public and private clinics participated in the NMCS 2012. The data for the doctors were not weighted and extrapolated due to scarcity of national sample frame of doctors practising in primary care clinics in Malaysia. 4.1

CHARACTERISTICS OF THE DOCTORS

)URP WKH WRWDO RI  GRFWRUV ZKR SDUWLFLSDWHG LQ 10&6   GRFWRUV ÀOOHG LQ ERWK 10&6 DQG NHEWS questionnaire thus providing their socio-demographic details. Table 4.1 shows the characteristics of doctors who participated in NMCS 2012. ‡ 0DMRULW\RIWKHGRFWRUVZHUHIHPDOHV  ,QSXEOLFFOLQLFVRIWKHGRFWRUVZHUHIHPDOHV whereas there were only 39.7% female doctors in private clinics. ‡ 2YHUDOOPRVWGRFWRUVDJHGEHWZHHQDQG\HDUVROG PHGLDQ\HDUV,45\HDUV ,QSXEOLF clinics, nearly half of the doctors (48.0%) were of this age group. In contrast, 62.8% of the doctors in private clinics were 50 years old and older. ‡ /HVV WKDQ  RI WKH GRFWRUV KDG SRVWJUDGXDWH TXDOLÀFDWLRQ 2I WKHVH PDMRULW\ ZHUH IDPLO\ medicine specialist. ‡ 'RFWRUVLQWKHSULYDWHFOLQLFVLQJHQHUDOZRUNHGORQJHUKRXUV PHGLDQKRXUVZHHN WKDQWKRVHLQ the public clinics (median 40 hours/week). Table 4.1: Characteristics of doctors for NMCS 2012 Characteristics

Number

Percentage

350

100.0

Male

127

36.3

Female

223

63.7

350

100.0

78

22.3

30-39

125

35.7

40-49

55

15.7

50-59

55

15.7

•

37

10.6

408

100.0

Public clinic

259

63.5

Private clinic

149

36.5

Gender

Missing (n = 58) Age group (year) Four

Public

59.8

21.9

7.1

4.5

6.8

Private

89.2

7.0

1.8

1.0

1.0

Number of investigations ordered per encounter







9.2



























































TYPES OF INVESTIGATIONS

A total of 53,028 investigations were ordered, at a rate of 37.5 per 100 encounters and 28.1 per 100 diagnoses. Table 9.1 shows the distribution of investigations by ICPC-2 chapters and most common test within each chapter in an order of decreasing frequency. Each ICPC-2 chapter represents a group of investigations and only top 20 ICPC-2 chapters were reported in Table 9.1. ‡ 7KHWRSJURXSVRILQYHVWLJDWLRQVRUGHUHGFRQVWLWXWHGDOPRVWRIDOOLQYHVWLJDWLRQV ‡ 0DMRULW\RIWKHLQYHVWLJDWLRQVUHFRUGHGZHUHODERUDWRU\WHVWV  7KLVLVIROORZHGE\GLDJQRVWLF radiology/imaging tests. ‡ (QGRFULQH DQG PHWDEROLF EORRG WHVWV ZHUH WKH PRVW IUHTXHQWO\ RUGHUHG LQYHVWLJDWLRQV   Within this group, approximately two-third of the investigations involved tests for diabetes mellitus (glucose, glucose tolerance, HbA1c, fasting, and random glucose tests). ‡ 8ULQHWHVWVDQGJHQHUDOEORRGWHVWVZHUHWKHVHFRQGDQGWKLUGPRVWFRPPRQO\UHFRUGHGLQYHVWLJDWLRQV in primary care clinics. Table 9.1: Types of investigations by ICPC-2 chapters and common individual test within chapter in primary care clinics in 2012

Investigation

Number

Percentage

Rate per 100

Rate per 100

of all

encounters

diagnoses

investigations

(95% CI)

(95% CI)

(n = 53,028)

(n = 141,593)

(n = 188,944)

14,771

27.86

10.43 (10.27 - 10.59)

7.82 (7.70 - 7.94)

7,755

14.62

5.48 (5.36 - 5.60)

4.11 (4.02 - 4.19)

7HVWOLSLGVSURÀOH

3,896

7.35

2.75 (2.67 - 2.84)

2.06 (2.00 - 2.13)

Test;HbA1c

2,473

4.66

1.75 (1.68 - 1.82)

1.31 (1.26 - 1.36)

Test;thyroid function

510

0.96

0.36 (0.33 - 0.39)

0.27 (0.25 - 0.29)

Test;cholesterol

128

0.24

0.09 (0.08 - 0.11)

0.07 (0.06 - 0.08)

8

0.02

0.01 (0.00 - 0.01)

0.01 (0.00 - 0.01)

7,150

13.48

5.05 (4.94 - 5.17)

3.79 (3.70 - 3.87)

Test;urine

5,260

9.92

3.72 (3.62 - 3.81)

2.78 (2.71 - 2.86)

Test;urine;albumin

1,696

3.20

1.20 (1.14 - 1.26)

0.90 (0.86 - 0.94)

193

0.36

0.14 (0.12 - 0.16)

0.10 (0.09 - 0.12)

2

0.00

0.00 (0.00 - 0.01)

0.00 (0.00 - 0.00)

5,535

10.44

3.91 (3.81 - 4.01)

2.93 (2.85 - 3.01)

Test;full blood count

2,857

5.39

2.02 (1.95 - 2.09)

1.51 (1.46 - 1.57)

Test;blood

2,151

4.06

1.52 (1.46 - 1.58)

1.14 (1.09 - 1.19)

7HVWEORRGÀOP

178

0.33

0.13 (0.11 - 0.15)

0.10 (0.08 - 0.11)

7HVWEORRGWKLFNÀOP

132

0.25

0.09 (0.08 - 0.11)

0.07 (0.06 - 0.08)

Test;ESR

113

0.21

0.08 (0.07 - 0.10)

0.06 (0.05 - 0.07)

53

0.10

0.04 (0.03 - 0.05)

0.03 (0.02 - 0.04)

Blood test; endocrine/ metabolic Test;glucose & glucose tolerance

Test;cholesterol/ triglycerides Urine test

Urine drug screen Test;albumin creatine ratio Blood test

Blood screen Note: ESR - erythrocyte sedimentation rate

(continued)

































































Table 9.1 (continued): Types of investigations by ICPC-2 chapters and common individual test within chapter in primary care clinics in 2012

Investigation

Number

Percentage

Rate per 100

Rate per 100

of all

encounters

diagnoses

investigations

(95% CI)

(95% CI)

(n = 53,028)

(n = 141,593)

(n = 188,944)

Test;prolactin

40

0.08

0.03 (0.02 - 0.04)

0.02 (0.02 - 0.03)

Test;albumin

6

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

Test;electrolytes

5

0.01

0.00 (0.00 - 0.01)

0.00 (0.00 - 0.01)

2

0.00

0.00 (0.00 - 0.0.1)

0.00 (0.00 - 0.00)

4,831

9.11

3.41 (3.32 - 3.51)

2.56 (2.49 - 2.63)

4,831

9.11

3.41 (3.32 - 3.51)

2.56 (2.49 - 2.63)

4,020

7.58

2.84 (2.75 - 2.93)

2.13 (2.06 - 2.19)

4,020

7.58

2.84 (2.75 - 2.93)

2.13 (2.06 - 2.19)

3,543

6.68

2.50 (2.42 - 2.58)

1.88 (1.81 - 1.94)

X-ray;chest

2,920

5.51

2.06 (1.99 - 2.14)

1.55 (1.49 - 1.60)

Ultrasound

378

0.71

0.27 (0.24 - 0.30)

0.20 (0.18 - 0.22)

Ultrasound;abdomen

104

0.20

0.07 (0.06 - 0.09)

0.06 (0.05 - 0.07)

Ultrasound;pelvis

93

0.18

0.07 (0.05 - 0.08)

0.05 (0.04 - 0.06)

X-ray;abdomen

47

0.09

0.03 (0.03 - 0.04)

0.03 (0.02 - 0.03)

Blood test digestive

3,002

5.66

2.12 (2.05 - 2.20)

1.59 (1.53 - 1.65)

Test;liver function

2,485

4.69

1.76 (1.69 - 1.82)

1.32 (1.26 - 1.37)

516

0.97

0.37 (0.33 - 0.40)

0.27 (0.25 - 0.30)

2

0.00

0.00 (0.00 - 0.01)

0.00 (0.00 - 0.00)

1,268

2.39

0.90 (0.85 - 0.95)

0.67 (0.64 - 0.71)

1,260

2.38

0.89 (0.84 - 0.94)

0.67 (0.63 - 0.70)

6

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

Blood test; blood/lymph

943

1.78

0.67 (0.62 - 0.71)

0.50 (0.47 - 0.53)

Test;haemoglobin

689

1.30

0.49 (0.45 - 0.52)

0.37 (0.34 - 0.39)

Test;iron studies

69

0.13

0.05 (0.04 - 0.06)

0.04 (0.03 - 0.05)

Test;INR

52

0.10

0.04 (0.03 - 0.05)

0.03 (0.02 - 0.04)

Test;ferritin

49

0.09

0.04 (0.03 - 0.05)

0.03 (0.02 - 0.03)

Test;haemoglobin epg

44

0.08

0.03 (0.02 - 0.04)

0.02 (0.02 - 0.03)

Test;prothrombin time

21

0.04

0.02 (0.01 - 0.02)

0.01 (0.01 - 0.02)

Test;calcium/magnesium/ phosphate Diagnostic radiology/ imaging; pregnancy Ultrasound;obstetric Other laboratory test NEC; urinary Test;renal function Diagnostic radiology/ imaging

Test;bilirubin Test;gGT Electrical tracing; cardiovascular Electrocardiogram Electrocardiogram; stress test Holter monitor

1RWH1(&QRWHOVHZKHUHFODVVLÀHGJ*7JDPPDJOXWDP\OWUDQVSHSWLGDVH,15LQWHUQDWLRQDOQRUPDOL]HGUDWLR Haemoglobin EPG = haemoglobin electrophoresis



#

(continued)





























































Table 9.1 (continued): Types of investigations by ICPC-2 chapters and common individual test within chapter in primary care clinics in 2012 Percentage

Rate per 100

Rate per 100

of all

encounters

diagnoses

investigations

(95% CI)

(95% CI)

(n = 53,028)

(n = 141,593)

(n = 188,944)

15

0.03

0.01 (0.01 - 0.02)

0.01 (0.00 - 0.01)

Test;reticulocyte count

2

0.00

0.00 (0.00 - 0.01)

0.00 (0.00 - 0.00)

Test;blood;platelets

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

873

1.65

0.62 (0.58 - 0.66)

0.46 (0.43 - 0.49)

873

1.65

0.62 (0.58 - 0.66)

0.46 (0.43 - 0.49)

664

1.25

0.47 (0.43 - 0.51)

0.35 (0.33 - 0.38)

664

1.25

0.47 (0.43 - 0.51)

0.35 (0.33 - 0.38)

636

1.20

0.45 (0.42 - 0.49)

0.34 (0.31 - 0.36)

Test;hepatitis B antigen

379

0.72

0.27 (0.24 - 0.30)

0.20 (0.18 - 0.22)

Test;hepatitis B antibody

148

0.28

0.11 (0.09 - 0.12)

0.08 (0.07 - 0.09)

Test;hepatitis C antigen

50

0.10

0.04 (0.03 - 0.05)

0.03 (0.02 - 0.04)

Test;blood;H Pylori

28

0.05

0.02 (0.01 - 0.03)

0.02 (0.01 - 0.02)

Test;hepatitis C antibody

17

0.03

0.01 (0.01 - 0.02)

0.01 (0.01 - 0.01)

Test;faeces;MC&S

11

0.02

0.01 (0.00 - 0.01)

0.01 (0.00 - 0.01)

Test;hepatitis E antibody

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

Test;hepatitis E antigen

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

552

1.04

0.39 (0.36 - 0.42)

0.29 (0.27 - 0.32)

469

0.88

0.33 (0.30 - 0.36)

0.25 (0.23 - 0.27)

83

0.16

0.06 (0.05 - 0.07)

0.04 (0.04 - 0.05)

Blood test; urinary

545

1.03

0.39 (0.35 - 0.42)

0.29 (0.27 - 0.31)

Test;urate/uric acid

393

0.74

0.28 (0.25 - 0.31)

0.21 (0.19 - 0.23)

Test;creatinine

152

0.29

0.11 (0.09 - 0.13)

0.08 (0.07 - 0.09)

518

0.98

0.37 (0.34 - 0.39)

0.28 (0.26 - 0.30)

X-ray;foot/feet

87

0.16

0.06 (0.05 - 0.07)

0.05 (0.04 - 0.06)

X-ray;elbow

76

0.14

0.06 (0.04 - 0.07)

0.04 (0.03 - 0.05)

X-ray;hand

54

0.10

0.04 (0.03 - 0.05)

0.03 (0.02 - 0.04)

;UD\ÀQJHU V WKXPE

38

0.07

0.03 (0.02 - 0.04)

0.02 (0.02 - 0.03)

X-ray;toe(s)

37

0.07

0.03 (0.02 - 0.03)

0.02 (0.02 - 0.03)

Investigation

Test;APTT

Urine test; endocrine/ metabolic Test;urine;endocrine/ metabolic Urine test; pregnancy Test;urine;pregnancy

Number

Microbiological/ immunological test; digestive

Microbiological/ immunological test; blood/ lymph Test;HIV Test;blood group

Diagnostic radiology/ imaging; musculoskeletal

Note: APTT - activated partial thromboplastin time; MC&S - microscopy, culture and sensitivity; +,9KXPDQLPPXQRGHÀFLHQF\YLUXV

(continued)



$





























































Table 9.1 (continued): Types of investigations by ICPC-2 chapters and common individual test within chapter in primary care clinics in 2012

Investigation

Number

Percentage

Rate per 100

Rate per 100

of all

encounters

diagnoses

investigations

(95% CI)

(95% CI)

(n = 53,028)

(n = 141,593)

(n = 188,944)

X-ray;spine;lumbosacral

36

0.07

0.03 (0.02 - 0.03)

0.02 (0.01 - 0.03)

X-ray;knee

30

0.06

0.02 (0.01 - 0.03)

0.02 (0.01 - 0.02)

X-ray;heel

28

0.05

0.02 (0.01 - 0.03)

0.02 (0.01 - 0.02)

X-ray;spine;cervical

22

0.04

0.02 (0.01 - 0.02)

0.01 (0.01 - 0.02)

Plain X-ray;bone(s)

21

0.04

0.02 (0.01 - 0.02)

0.01 (0.01 - 0.02)

X-ray;ankle

19

0.04

0.02 (0.01 - 0.02)

0.01 (0.01 - 0.02)

Ultrasound;neck

12

0.02

0.01 (0.00 - 0.01)

0.01 (0.00 - 0.01)

X-ray;back

12

0.02

0.01 (0.00 - 0.01)

0.01 (0.00 - 0.01)

X-ray;shoulder

10

0.02

0.01 (0.00 - 0.01)

0.01 (0.00 - 0.01)

X-ray;leg

7

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

X-ray;forearm

7

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

X-ray;spine

5

0.01

0.00 (0.00 - 0.01)

0.00 (0.00 - 0.01)

5

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

X-ray;arm

3

0.01

0.00 (0.00 - 0.01)

0.00 (0.00 - 0.00)

X-ray;clavicle

2

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

X-ray;wrist

2

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

X-ray;spine;lumbar

2

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

X-ray;femur

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

X-ray;metacarpal

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

447

0.84

0.32 (0.29 - 0.35)

0.24 (0.22 - 0.26)

Culture;tuberculosis

403

0.76

0.29 (0.26 - 0.31)

0.21 (0.19 - 0.24)

Test;sputum MC&S

34

0.06

0.03 (0.02 - 0.03)

0.02 (0.01 - 0.03)

Test;throat swab MC&S

10

0.02

0.01 (0.00 - 0.01)

0.01 (0.00 - 0.01)

444

0.84

0.31 (0.29 - 0.34)

0.24 (0.21 - 0.26)

355

0.67

0.25 (0.23 - 0.28)

0.19 (0.17 - 0.21)

66

0.12

0.05 (0.04 - 0.06)

0.04 (0.03 - 0.04)

10

0.02

0.01 (0.00 - 0.01)

0.01 (0.00 - 0.01)

6

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

X-ray;spine; thoracolumbar

Microbiological/ immunological test; respiratory

Microbiological/ immunological test Test;sexually transmitted infection Test;dengue fever Test;measles virus antibodies Test;alpha fetoprotein Note: MC&S - microscopy, culture and sensitivity





(continued)





























































Table 9.1 (continued): Types of investigations by ICPC-2 chapters and common individual test within chapter in primary care clinics in 2012

Investigation

Rate per 100

Rate per 100

of all

encounters

diagnoses

investigations

(95% CI)

(95% CI)

(n = 53,028)

(n = 141,593)

(n = 188,944)

6

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

433

0.82

0.31 (0.28 - 0.34)

0.23 (0.21 - 0.25)

Monitoring;foetal

428

0.81

0.30 (0.27 - 0.33)

0.23 (0.21 - 0.25)

Cardiotocography

6

0.01

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

427

0.81

0.30 (0.27 - 0.33)

0.23 (0.21 - 0.25)

427

0.81

0.30 (0.27 - 0.33)

0.23 (0.21 - 0.25)

289

0.54

0.21 (0.18 - 0.23)

0.15 (0.14 - 0.17)

Test;lung function

177

0.33

0.13 (0.11 - 0.15)

0.09 (0.08 - 0.11)

7HVWSHDNÁRZ

110

0.21

0.08 (0.06 - 0.09)

0.06 (0.05 - 0.07)

1

0.00

0.00 (0.00 - 0.00)

0.00 (0.00 - 0.00)

Test;lymphocyte type & count Test;culture and sensitivity Electrical tracing; pregnancy

Other diagnostic procedure; eye Procedures;diagnostic; eye Physical function test; respiratory

Test;spirometry

9.3

Number

Percentage

INVESTIGATIONS MOST FREQUENTLY ORDERED IN PUBLIC AND PRIVATE CLINICS

Individual investigations or tests were ranked in decreasing order irrespective of ICPC-2 chapter and ten most frequently ordered investigations are presented in Figure 9.2 (public clinics) and Figure 9.3 (private clinics). ‡ 7KHUHZHUHLQYHVWLJDWLRQVUHFRUGHGLQSXEOLFFOLQLFVDWDUDWHRISHUHQFRXQWHUVDQG 49.6 per 100 diagnoses. ‡ %\FRPSDULVRQSULYDWHFOLQLFVUHFRUGHGLQYHVWLJDWLRQVDWDUDWHRISHUHQFRXQWHUV and 15.7 per 100 diagnoses. ‡ 7KH  OHDGLQJ LQYHVWLJDWLRQV LQ SXEOLF DQG SULYDWH FOLQLFV ZHUH DOPRVW VLPLODU VHYHQ RI WKHVH investigations were listed among the top ten investigations for both sectors.































































Figure 9.2 Top 10 investigations ordered in public clinics in 2012

12.2

Test;glucose & glucose tolerance 9.2

Ultrasound;obstetrics 8.2

Test;renal function

7.8

Test;lipids profile 5.8

Test;full blood count 5.0

Test;liver functions

4.8

Test;HbA1c 4.0

Test;urine 3.3

Test;urine;albumin 1.9

Electrocardiogram 0

2

4

6

8

10

12

14

Rate per 100 encounters

Figure 9.3 Top 10 investigations ordered in private clinics in 2012

3.6

Test;urine 2.6

Test;glucose tolerance

2.2

X-ray;chest

2.0

Test;blood 0.9

Ultrasound;obstetric Test;lipids profile

0.6

Test;renal function

0.6

Test;urine;pregnancy

0.5

Test;HbA1c

0.4

Electrocardiogram

0.4 0

2

4

6

Rate per 100 encounters



!

8

10

12

14





























































9.4 DIAGNOSES WITH INVESTIGATIONS ORDERED Table 9.2 shows the top 20 diagnoses for which investigations were ordered. ‡ ,QYHVWLJDWLRQZDVSDUWRIWKHPDQDJHPHQWSURFHVVIRURIDOOGLDJQRVHVUHSRUWHGLQ10&6 at a rate of 23.0 per 100 encounters. ‡ 7KHWRSGLDJQRVHVOLVWHGLQ7DEOHDFFRXQWHGIRURIGLDJQRVHVIRUZKLFKLQYHVWLJDWLRQV were ordered. ‡ 'LDEHWHV ZDV WKH PRVW FRPPRQ GLDJQRVLV IRU ZKLFK LQYHVWLJDWLRQ ZDV RUGHUHG 7KLV FRUUHVSRQGV with the leading investigations ordered, which was glucose blood test (see Section 9.2 and Section 9.3). Nearly half of all diabetes cases were accompanied with investigation test. ‡ 0DMRULW\RISUHJQDQF\FDVHVZHUHDFFRPSDQLHGZLWKGLDJQRVWLFLQYHVWLJDWLRQVDQGPRVWRIWKHPZHUH XULQHWHVWWRFRQÀUPSUHJQDQF\ Table 9.2: Top 10 diagnoses for which investigation was most frequently ordered in primary care clinics in 2012 Rate per 100 Diagnosis

Number

Percentage(a)

Rate

95% CI

per 100

encounters (n = 141,593)

LCL

UCL

contacts(b)

Diabetes - all*

6,515

20.0

4.60

4.49

4.71

49.3

Hypertension - all*

3,910

12.0

2.76

2.68

2.85

20.3

3,745

11.5

2.65

2.56

2.73

68.7

3,050

9.4

2.16

2.08

2.23

58.4

Lipid disorder

2,549

7.8

1.80

1.73

1.87

21.7

Cystitis/urinary infection

1,297

4.0

0.92

0.87

0.97

62.8

Anaemia - all*

1,146

3.5

0.81

0.76

0.86

57.3

739

2.3

0.52

0.49

0.56

2.3

Perinatal morbidity

487

1.5

0.35

0.31

0.38

72.3

Pregnancy*

416

1.3

0.30

0.27

0.32

84.4

Subtotal

23,855

73.2

16.85

16.65

17.04

-

Total

32,570

100.0

23.00

22.78

23.22

-

Medical examination pregnancy* Medical examination general*

Upper respiratory infection, acute

(a) Percentage of all diagnoses with investigations (b) Percentage of total contacts with the diagnosis that generated at least one order of investigation *Multiple ICPC-2 codes (see Appendix 2) Note: perinatal morbidity = neonatal jaundice



%

Chapter 10 Advice/Counselling And Procedures





























































CHAPTER 10: ADVICE/COUNSELLING AND PROCEDURES Counselling interventions in clinical settings are employed to assist patients in adopting, changing, or maintaining behaviours affecting health outcomes and health status.1 In primary care, healthcare providers have the opportunities to provide advice on health promotions and lifestyle counselling, but heavy workload and lack of time were often reported by doctors as barriers to this interventions.1,2 In this report, advice/counselling refer to health education, advice or counselling delivered by doctors or other healthcare professionals during patient visit to primary care. This can be related to disease, medication compliance, healthy diet, lifestyle intervention or others. In addition, the number of procedures and type of procedures commonly performed in primary care clinics were also measured. Procedures refer to any therapeutic procedures, rehabilitation or administrative procedures undertaken in the clinic during patient visit. This chapter reports the advice/counselling and procedures provided to the patients at each encounter. For each patient visit, the doctors were asked to record any procedure/counselling/other treatment provided and linked to diagnosis of which this procedure/counselling/other treatment was indicated for. 10.1

NUMBER OF ADVICE/COUNSELLING AND PROCEDURES

Table 10.1 shows the proportion of encounters provided with advice/counselling and procedures during visit to primary care clinics. Advice/counselling were provided for 19.3% of all encounters whereas procedures were part of management process for only 2.3% of encounters. Table 10.1: Advice/counselling and procedures in primary care clinics in 2012 Overall Variable

Advice/counselling Procedures

10.2

Public

Private

Number of encounters

Percent of encounters (95% CI) (n = 42,340)

Number of encounters

Percent of encounters (95% CI) (n = 99,253)

19.3 (19.1 - 19.5)

15,747

11.1 (11.0 - 11.3)

11,510

8.1 (8.0 - 8.3)

2.3 (2.2 - 2.4)

623

0.4 (0.4 - 0.5)

2,595

1.8 (1.8 - 1.9)

Number of encounters

Percent of encounters (95% CI) (n = 141,593)

27,257 3,219

TYPES OF ADVICE AND COUNSELLING

Table 10.2 displays the types of advice/ counselling provided to patients attending primary care clinics. ‡ 0DMRULW\RIWKHDGYLFHFRXQVHOOLQJSURYLGHGZHUHIRUJHQHUDODGYLFHFRXQVHOOLQJ  WKDWLQFOXGH DGYLFHHGXFDWLRQRQGLHWPHGLFDWLRQVH[HUFLVHUHVWÁXLGVLQWDNHDQGK\JLHQH ‡ $GYLFHFRXQVHOOLQJRISV\FKRORJLFDODVSHFWDFFRXQWHGIRURIDOODGYLFHFRXQVHOOLQJSURYLGHGLQ primary care clinics. Lifestyle advice accounted for majority of the cases. Others were related to quit smoking, alcohol, illicit drugs, stress management or other psychological advice. ‡ $PRQJVRPHRIWKHPRVWFRPPRQO\SURYLGHGDGYLFHFRXQVHOOLQJRQWKHHQGRFULQHPHWDEROLFGLVHDVH were diabetic health education, foot care and diabetic diet.































































Table 10.2: Types of advice/counselling provided in primary care clinics in 2012

Percentage Advice/counselling

Number

of all advice/ counselling

Advice/counselling; general/

Rate per 100

Rate per 100

encounters

diagnoses

(95% CI)

(95% CI)

(n = 141,593)

(n = 188,944)

18,196

49.47

12.85 (12.68 - 13.03)

9.63 (9.50 - 9.76)

5,243

14.25

3.70 (3.61 - 3.80)

2.78 (2.70 - 2.85)

4,875

13.25

3.44 (3.35 - 3.54)

2.58 (2.51 - 2.65)

1,789

4.86

1.26 (1.21 - 1.32)

0.95 (0.90 - 0.99)

1,720

4.68

1.22 (1.16 - 1.27)

0.91 (0.87 - 0.95)

1,540

4.19

1.09 (1.03 - 1.14)

0.82 (0.78 - 0.86)

736

2.00

0.52 (0.48 - 0.56)

0.39 (0.36 - 0.42)

Advice/counselling; digestive

634

1.72

0.45 (0.41 - 0.48)

0.34 (0.31 - 0.36)

Advice/counselling; skin

598

1.63

0.42 (0.39 - 0.46)

0.32 (0.29 - 0.34)

487

1.32

0.35 (0.31 - 0.38)

0.26 (0.24 - 0.28)

349

0.95

0.25 (0.22 - 0.27)

0.19 (0.17 - 0.21)

235

0.64

0.17 (0.15 - 0.19)

0.13 (0.11 - 0.14)

140

0.38

0.10 (0.08 - 0.12)

0.08 (0.06 - 0.09)

82

0.22

0.06 (0.05 - 0.07)

0.04 (0.04 - 0.05)

Advice/counselling; ear

70

0.19

0.05 (0.04 - 0.06)

0.04 (0.03 - 0.05)

Advice/counselling; social

38

0.10

0.03 (0.02 - 0.04)

0.02 (0.01 - 0.03)

34

0.09

0.03 (0.02 - 0.03)

0.02 (0.01 - 0.03)

6

0.02

0.01 (0.00 - 0.01)

0.00 (0.00 - 0.01)

2

0.00

0.00 (0.00 - 0.01)

0.00 (0.00 - 0.00)

36,782

100

25.98 (25.75 - 26.21)

19.47 (19.29 - 19.65)

XQVSHFLÀHG Advice/counselling; psychological Advice/counselling; endocrine/ metabolic Advice/counselling; respiratory Advice/counselling; pregnancy Advice/counselling; cardiovascular Advice/counselling; musculoskeletal

Advice/counselling; blood/ lymph Advice/counselling; eye Advice/counselling; genital; female Advice/counselling; urinary Advice/counselling; neurological

Advice/counselling; genital; male &ODULÀFDWLRQ'LVFXVVLRQ5)( Demand Consultation primary care provider Total advice/counselling







10.3

























































MOST COMMON ADVICE/COUNSELLING PROVIDED IN PUBLIC AND PRIVATE CLINICS

Ten most frequently provided advice/counselling were summarised in Figure 10.1 (public clinics) and Figure 10.2 (private clinics). From the total of 36,782 advices/counselling reported, 21,736 (59.0%) were SURYLGHGDWSXEOLFFOLQLFV0RVWRIWKHDGYLFHFRXQVHOOLQJSURYLGHGZHUHJHQHUDORUXQVSHFLÀHGRIZKLFK mainly related to diet, exercise, rest, and hygiene. Figure 10.1 Ten most common advice/counselling provided in public clinics in 2012

Advice/counselling;general/unspecified

,

Advice/counselling;endocrine/metabolic

.

Advice/counselling;psychological

'

.

Advice/counselling;pregnancy

-

Advice/counselling;cardiovascular

,

Advice/counselling;respiratory

+

Advice/counselling;digestive

&

Advice/counselling;blood/lymph

'

&

Advice/counselling;skin Advice/counselling;musculoskeletal

'

.

/

(

,

)

*

)

'

&

'

*

'

&

'

'

'

'

-

)

(

0

1

2

3

4

3

+

5

&

&

3

6

7

8

9

6

2

3

5

:

Figure 10.2 Ten most common advice/counselling provided in private clinics in 2012

Advice/counselling;general/unspecified

C

Advice/counselling;psychological

A

Advice/counselling;endocrine/metabolic

A

Advice/counselling;respiratory