adolescents to be their own health advocates through skill-based learning. 4. Adolescent Health Literacy. â« Student Wo
Navigating the Health Care System – An Adolescent Health Literacy Unit
Denise Hughes, MS; Kristin Maiden, PhD; Robin Brennan, DrPH. Nemours Health and Prevention Services
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Financial Disclosures We have no financial disclosures to disclose
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Learning Objectives Participants will be able to: – develop an understanding of the need to teach adolescents how to take charge of their health utilizing the education system. – demonstrate the effective use of self-advocacy as an avenue to successfully navigate the health care system. – identify and teach the practical skills needed to complete medical forms, understand insurance coverage, and navigate through a doctor’s visit.
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Adolescent Health Literacy The challenge: – Adolescents lack skills to navigate the healthcare system
The solution: – Engage and Empower adolescents to be their own health advocates through skill-based learning
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Materials Student Workbook Teacher’s Guide Google Drive – – – – –
PowerPoint Presentations Videos Jeopardy Student Workbook Teacher Guide
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Modules Module 1: Definitions, Self Advocacy, Doctor Types, ED/Urgent Care, Family Medical History Module 2: Symptoms, Diagnosis, Allergies, Medications and Vaccines Module 3: Insurance and Privacy/Confidentiality Module 4: Making/Navigating Your Visit, Filling out Medical Forms 6
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Pilot Navigating the Health Care System was piloted by: – – – –
13 High School Teachers 11 Schools across the State of Delaware 35 High School Classrooms 948 High School Students
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School Level
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Teacher Type
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Student Feedback
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Student Material Feedback
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Teacher Material Feedback
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Where Do You Go? – M1 – You have a high fever of 103◦F and can’t stop vomiting: Emergency Department
– You have severe ear pain on Sunday morning: Urgent Care
– You need a physical exam (check-up) to play a sport: PCP/Doctor
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Personal & Family Medical History
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Reading a Label Reading
a Label – M2
•Use •Dosage •Side effects •What to avoid •Storage
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Vaccines CDC Vaccine site – http://www.cdc.gov/vaccines/schedules/hcp/index.html
Fact or Myth You can get the flu from the flu shot – MYTH
Children should still get vaccines for disease that are no longer common – FACT
The HPV vaccine is only given to girls because it protects against cervical cancer so boys don’t need it. – MYTH 16
The Insurance Card – M3
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Insurance Card Activity Have students take a look at the four insurance card examples in the workbook.
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Medical Forms Medical Forms
– Teacher Guide – M4
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Medical Forms – Student Workbook
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Next Steps Inside Delaware Expanding the health unit throughout DE Exploring 2-year follow-up with control group in DE Collaborating with health care providers Creating Advisory Board Outside Delaware Pilot testing health unit in other states Design Explore self-efficacy as predictor for improved health outcomes 22
Contact Info Denise Hughes –
[email protected] Kristin Maiden –
[email protected] Robin Brennan –
[email protected]
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