Nextail sees 19% improvement in return on ad ... - Google Services
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Case Study | Nextail
Nextail sees 19% improvement in return on ad spend through Dynamic Search Ads for retail
About Blokker Holding • Retailer group comprising nine brands • Specialising in homewares, garden goods and toys • Operates 2,400 stores in eight countries
About Nextail • Responsible for all e-commerce and omnichannel activities within Blokker Holding • Aims to increase these activities at a faster pace for, and together with, their retail brands
Goals • Increase return on ad spend • Grow profits • Increase efficiency of advertising
Approach • Implemented Dynamic Search Ads • Worked with Google experts to identify optimisations • Applied Dynamic Search Ads to Google Shopping campaigns
Results • Improved return on ad spend by 19% in search campaigns
Specialising in homewares, items for the garden and toys, Blokker Holding is a family owned retailer group operating in eight countries across 2,400 physical stores. The company comprises nine different brands found both on the high street and online. In order to improve profitability, Nextail worked with Google to enhance Blokker Holding’s search campaigns. By using Dynamic Search Ads (DSA), they were able to transition from standard URL targeting to category targeting. Category targeting automatically checks for products on an advertiser’s website and dynamically creates ads that reflect those products. When a user performs a search and there is no direct match in existing keywords, the tool automatically creates an ad based on a product that is available on the website. Nextail tested this approach on one brand’s search campaigns. DSA automatically updated the copy of the brand’s search ads depending upon the category of the product being searched for, inventory levels and the content of the website where the product appeared. Seasonality and product availability were automatically taken into account in the campaign without manual intervention. Regular meetings with the Google team provided optimisation suggestions for Nextail and their use of DSA. “Google helped us with smart technology and great support to get the maximum results from our dynamic search campaigns,” says Arjen Hoek, Manager of Performance Marketing at Nextail. “We’re happy to be working with Google to jointly achieve our business objectives.” During this period, the return on ad spend increased by 19% for the test brand. This positive metric combined with the improved efficiency in campaign management encouraged Blokker Holding to extend the approach to the other brands in the portfolio.
