KUKA Robot group www.ontoprise.de. WWW 2006. Edinburgh, 24th May. Hans-
Peter Schnurr, ontoprise GmbH. Alwin Berninger, KUKA Robot group ...
ontoprise semantic technologies @ KUKA Robot group
www.ontoprise.de
WWW 2006 Edinburgh, 24th May Hans-Peter Schnurr, ontoprise GmbH Alwin Berninger, KUKA Robot group www.ontoprise.de
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2006 ontoprise GmbH
Copyright © 2006 ontoprise GmbH, Karlsruhe
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ontoprise: know how to use Know-how! Ontoprise is the leading semantic software company. Our goal is to make a company‘s know-how visible and re-usable. Founded: Team: Headquarter:
1999 40 employees Karlsruhe, Germany
Main Markets: Engineering Telecommunication Service Providers Software Companies Track record:
- 8 of the 20 largest German companies - Strategic Partnership with Oracle and Software AG
www.ontoprise.de
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2006 ontoprise GmbH
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… . the big boys enter the arena Ontoprise is the leading semantic software company. Our goal is to make a company‘s know-how visible and re-usable. Founded: Team: Headquarter:
1999 40 employees Karlsruhe, Germany
Main Markets: Engineering Telecommunication Service Providers Software Companies Track record:
- 8 of the 20 largest German companies - Strategic Partnership with Oracle and Software AG
www.ontoprise.de
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2006 ontoprise GmbH
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… . the big boys enter the arena
Ontoprise technology embedded
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2006 ontoprise GmbH
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Mobile Service Management
KUKA Robot Group
Market Leader We produce more than 7.800 Robots per year. Installed base of 60.000 Robots.
No. No. in Germany
No. in Europe
in the World
Mobile Service Management KUKA PC-based Technology - new possibilities
Introducing PC-Technology to Robot Control
proprietary Controller
60.000 produced Robots thereof 48.000 with PC-based Controller 12.000 produced Robots
1981
1985
1990
1996
2000 2001*
2004
Outside * Germany 50% Share with PC-based Controller: 100%
Mobile Service Management Industries: Specific Requirements – specific Solutions
Automotive Manufacturers
Automotive Suppliers
Metal Products
Chemicals, Rubber, & Plastics
Printing & Paper
Wood & Furniture
Foodstuffs
Entertainment
Mobile Service Management KUKA Customer Support
Customer related project progress
Development
Commissioning
Value Chain KUKA Robot Group
Ser v i sp e n ce e n g in e e r k no d a l o t of ti s wn pr o b m lem e with s
Service
Process oriented knowledge support ?
!! Development
? !? ??
!
!
Commissioning
Service
Value Chain KUKA Robot Group Goals •collection and re-use of knowledge from experienced service engineers •decision support in problem solving •automated feedback from customer service to development www.ontoprise.de
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SemanticGuide: embedded in SAP CS & MAM
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Semantic Search with context information
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Automated query to qualify solutions
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Additional decision support via ranking
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Detailed description in exact fitting context
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Feedback for NEW problem solving process
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Embedded feedback in SAP CS & MAM (history)
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Architecture Development
Commissioning
Service
1. Concept Model
SAP CS
CRDB
RedSys
FileStore
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Representing domain knowledge with OntoStudio
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Architecture Development
Commissioning
Service
1. Concept Model
2. Import Schema Information
SAP CS
CRDB
RedSys
FileStore
www.ontoprise.de
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2006 ontoprise GmbH
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Importing from a Database
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Architecture Development
Commissioning
Service
1. Concept Model
3. Mapping Rules 2. Import Schema Information
SAP CS
CRDB
RedSys
FileStore
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Mapping Rules
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Research-Project “SEKT” : part Sof ontoprise work SEmantic Knowledge Technologies Base Technology § § §
Mapping Creation & Management Support for different Mapping Patterns Mapping Filters
EK J oh T pro je nD avie ct: se s & e 14 :1 R ic har 5 dB e n ja
m in
s
Advanced Feature §
Automatic Mapping Discovery
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2006 ontoprise GmbH
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Research-Project “SEKT” SEmantic Knowledge Technologies. ontoprise in SEKT Core Topics § § §
Knowledge discovery Human language technology Ontology management and reasoning
SEKT facts: § 12 partners from 8 countries § duration of 3 years § “technology push” § industrial case studies
§ §
Ontology Management & Mediation Integration of Information Extraction & Text-Mining Technology
Enrichment of industryproven tools with cuttingedge technology
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2006 ontoprise GmbH
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Architecture Development
Commissioning
Service
1. Concept Model 4. Rules 3. Mapping Rules 2. Import Schema Information
SAP CS
CRDB
RedSys
FileStore
www.ontoprise.de
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Rules!
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Rules!
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2006 ontoprise GmbH
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Architecture Development
Commissioning
Service
1. Concept Model 4. Rules 3. Mapping Rules 2. Import Schema Information
SAP CS
CRDB
RedSys
FileStore
www.ontoprise.de
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2006 ontoprise GmbH
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… to conclude… §
Ontology solves – … .KUKA Robot gets: § § § §
Integration of heterogeneous sources Rules of the Underlying Business Single View on Top Deep Reasoning (Rules need results from other rules)
§
Semantic Layer enables IT people to talk to business people
§
Rules are the key!
§
ontoprise delivers both: § Rule engine - ontobroker® § OWL Inferencing - KAON2
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2006 ontoprise GmbH
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Rules!
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2006 ontoprise GmbH
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… to conclude… §
Ontology solves – … .KUKA Robot gets: § § § §
Integration of heterogeneous sources Rules of the Underlying Business Single View on Top Deep Reasoning (Rules need results from other rules)
§
Semantic Layer enables IT people to talk to business people
§
Rules are the key!
§
ontoprise delivers both: § Rule engine - ontobroker® § OWL Inferencing - KAON2
www.ontoprise.de
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2006 ontoprise GmbH
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Thank you!
Knowledge Management „If I knew that we have already implemented this Semanticfrom Search component this vendor somewhere else, I would have users calculated differently.“ “ Support in finding the right information”
Knowledge-based Engineering &
„With this error message, I always exchange the
Service Management
complete component. Is there another way?“ “ Capture and make engineers know-how re-usable”
„While I am still busy collecting all the Enterprise Information Integration information from all systems most of the
Common Semantics
customers already ran out of patience“ “ Get single views on information”
www.ontoprise.de
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2006 ontoprise GmbH
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Thank you! Hans-Peter Schnurr
[email protected] www.ontoprise.de
www.ontoprise.de
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2006 ontoprise GmbH
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