Organizational structures during SOA implementation

Koumaditis K., and M. Themistocleous. (2015): "Organizational structures during SOA implementation: the case of a Greek healthcare organization." Transforming Government: People, Process and Policy, Emerald Group Publishing, 9.3 (2015): 263-285.

Organizational structure (OS) Element Attributes (AT) Corroborates a number of councils

Sub-elements (SE) Center-of-excellence

Guidelines (GU) Main governance body

Define and abolish governance policies Obtain and maintain business objectives, standards, best practices Define and obtain feedback from metrics

Governance Board Program office

Train employees

Members from both IT and business Structured in a centralized or decentralized manner Designed to compensate for the weaknesses of the current organizational and IT structure Engagement approach

Communicates SOA purpose

Balanced number of structures

Sets roadmap Influence decisions on project prioritization Influence decisions on funding

Councils/committees

Healthcare aspects (HA) Dedicated alignment structures (e.g. committees, councils) Business/IT alignment goals Responsible to set clear goals for SOA governance issues Involve individuals with skills that can set clear goals Dedicated formal (committees, interest groups) or informal (intranets, wikis) to control complexity Committees dedicated to cost control, sponsor identification and funding Dedicated structures (e.g. committees and interest groups) to minimize risk Dedicated structures (e.g. committees and interest groups) to identify and propose standards Cultivate SOA friendly culture

SOA implementation

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Table IV. Proposed SOA organizational structure with healthcare aspects