Direct Insurance â« Reinsurance â« Health Insurance. 70%. 27%. 18%. 20%. No support up to 10.000 CHF. 10.000 CHF to 50.000 CHF more than 50.000 CHF.
ORSA SWITZERLAND
INSIGHT INTO THE STATUS QUO OF SWISS INSURERS AND REINSURERS July 2017
Illustration 2: Which line of business is your company in?
Direct Insurance
34%
Health Insurance
33%
Reinsurance
33%
CATEGORY 5
CATEGORY 4
CATEGORY 3
CATEGORY 1
CATEGORY 2
Illustration 3: Please select the supervisory category to which your company is assigned
Direct Insurance Reinsurance Health Insurance
Illustration 4: What is the state of implementation? Evaluation by business activity.
60% 36% 27%
27% 30% 27%
36% 27% 10%
ORSA is fully integrated into organization and processes
Main adjustments implemented, fine tuning pending
Direct Insurance
2
Reinsurance
First experiences with the implementation made, processes and structures must now be formalized
Health Insurance
18%
We are still at the beginning
Illustration 5: What is the state of implementation? Evaluation by supervisory category.
61% 43% 28% 29% 14%
14%
11%
ORSA is fully integrated into organization and processes
Main adjustments implemented, fine tuning pending
First experiences with the implementation made, processes and structures must now be formalized
We are still at the beginning
Supervisory categories 2 and 3 Supervisory categories 4 and 5
Illustration 6: Scope of the ORSA report
more than 75 pages 50 to 75 pages 30 to 50 pages Less than 30 pages
9%
20%
18%
0%
10%
9%
18% 70%
64% Direct Insurance
0% Reinsurance
27% 55%
Health Insurance
1
Illustration 7: Estimated expense in man days for the implementation of the ORSA process (expenditure of all staff involved).
250 200 150 100 50 0 Direct Insurance
Reinsurance
Health Insurance
Illustration 8: Which business area is responsible for the execution of ORSA?
67% 73% 73%
18% 17% 9% 18%
17% 18% 9%
FINANCE
ACTUARIAL
RISKMANAGEMENT Direct Insurance
Reinsurance
OTHERS
Health Insurance
Illustration 9: What was the involvement of the different business areas in the ORSA process?
RISKMANAGEMENT / CRO / RISK COMMITEE FINANCE / ACCOUNTING INVESTMENT MANAGEMENT COMPLIANCE UNDERWRITING INTERNAL AUDIT Very strong Strong Punctually Not at all
2
Illustration 10: Planning horizon for the ORSA
25%
5 and more years 4 years
9%
8%
0%
9%
8%
67%
3 years
82%
Direct Insurance
Reinsurance
92%
Health Insurance
Illustration 11: Has external support been used for the implementation of ORSA 2016?
70% 27%
18%
No support
45%
55% 10% 18%
up to 10.000 CHF Direct Insurance
18% 20%
9% 0% 9%
10.000 CHF to 50.000 CHF more than 50.000 CHF
Reinsurance
Health Insurance
Illustration 12: In addition to the regulatory framework which views were applied?
36%
60% 55%
60% 18%
Internal performance indicators
18%
18% 10% 18%
Ratings
Direct Insurance
Others Reinsurance
0%
30%
18%
Solvency
Health Insurance
3
Illustration 13: Which risks were considered within the scenarios?
Insurance risks 100% 80% 60% Other risks 40% 20% 0%
Market risks
Operational risks
Credit risks
Direct Insurance
Reinsurance
Health Insurance
Illustration 14: How many scenarios were evaluated?
0%
2 scenarios
0% 0%
45%
3 scenarios
9%
5 scenarios
18% 20%
18%
4 scenarios
0% 18%
10% 27%
6 scenarios and more
10% 36% 70%
Direct Insurance
Reinsurance
27%
Health Insurance
Direct Insurance
Reinsurance
Health Insurance
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Illustration 15: Who confirmed on behalf of the company that the selected scenarios are representative of the overall risk profile?
Illustration 16: Which risk mitigating measures were taken into account in the scenarios?
73%
89% 63% 33%
Reinsurance
55% 50%
45% 38%
Adaptation of the investment mix and strategy Direct Insurance
56% 18%
Adaptation of underwriting
Reinsurance
38% 33%
Others
Health Insurance
Illustration 17: What is the SST ratio after 3 years in the planning scenario?
600 500 400 300 200 100 0 Direct Insurance
Reinsurance
Health Insurance
Illustration 18: To what extent does ORSA influence strategic business processes?
Formulation of risk appetite and tolerance Asset Management Development of business strategy Dividend planing Financial planing Liquidity planing M&A valuation Product development very strong strong punctually not at all
5
Illustration 19: To what extent has the implementation of ORSA improved the following aspects in the company?
Risk culture Exchange of risk-relevant information Company-wide view of risks Collaboration between business units Quantification of risks / risk categories Risk mitigation / reduction Identification of risks / risk categories Definition of escalation triggers Strategic decision-making processes Planning process Allocation of responsibilities Risk control / monitoring Understanding of Risk / Return Tradeoff Risk prevention Product development Risk selection / Underwriting very strong
strong punctually
not at all
Illustration 20: What do you expect from politics and / or supervision?
40%
More practical orientation
40% 40%
Less changes
30% 30%
Clearer rules
10%
Stronger principle-orientated approach
More dialogue
10% Others
Direct Insurance
6
60%
0%
20%
70%
40%
30%
20% 20% 50%
10%
Reinsurance
80%
Health Insurance
Illustration 21: Pending action fields
STAGE OF DEVELOPMENT
EMBEDDING IN THE ORGANIZATION
INSTRUMENTS UND TOOLS
«We have fully integrated ORSA into our organization and processes.»
- Analyze the use of ORSA as a management instrument
- Measure efficacy and efficiency of the process
- Review the effectiveness of the process
- Review by internal auditors
- Foster the involvement of business units «We implemented the most important adjustments, now we are talking about fine tuning.»
- Integrate ORSA in the existing risk management and planning process
«We gained initial experience with the implementation and now have to formalize processes and structures.»
- Eliminate duplications
«We are at the beginning of the implementation.»
- Develop multi-year planning (financial planning) and integrate with ORSA
- Arrange a workshop with the supervisory board
- Coordinate ORSA with other business processes
- Increase awareness among management regarding the relevance and use of ORSA
- Increase awareness and align objectives across business units
- Conduct a Gap-Analysis - Establish ORSA as a standing item on the agenda of the supervisory board