Overview of the Business Process Maturity Model ... - Semantic Scholar
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Overview of the Business Process Maturity Model ... - Semantic Scholar
This is a process description derived from the local method of doing it
Process Process description Process Processdescription This is a process This is a process description derived from Process description derived from the local method ofdescription doing it description the local method of doing it This is a process This is a process description description derived from Process description derived from This is a process the local method of doing it Process the local method of doing it description derived from description the local method of doing it Process This is a process description description description derived from This is a process
Level 2
the local method of doing it
description derived from the local method of doing it
This is a process description derived from the local method of doing it
Org. Common Asset Mgt. Org. Process Capability Mgt. Service Process Integration Quantitative Service Management Quantitative Process Management
Organizational Process Performance Quantitative Project Performance
3
Org. Process Management Org. Skills Management Org. Resource Management Product & Service Management Product & Service Development Product & Service Deployment Product & Service Delivery Product & Service Maint. & Support
2
Org. Process Improvement Leadership Work Unit Requirements Management Work Unit Planning and Commitment Work Unit Monitoring and Control Work Unit Performance Sourcing Management Configuration Management Product and Process Assurance
BPMM provides a framework to improve end-toend business processes • Improvements done when the organization is ready for them • Approach based on proven maturity model concepts (developed by original authors of SW-CMM, CMMI and People CMM) • Leverages industry experience with maturity model-based improvement • Targets improvements for manageable units to start • Enables effective six sigma use at all levels of maturity
