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QUALITY MANAGEMENT IN HEALTH CARE: PRINCIPLES AND METHODS BY DONALD LIGHTER, DOUGLAS C. FAIR

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QUALITY MANAGEMENT IN HEALTH CARE: PRINCIPLES AND METHODS BY DONALD LIGHTER, DOUGLAS C. FAIR PDF

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Now in its second edition, Quality Management in Health Care: Principles and Methods addresses the mounting pressure on the health care industry to control costs while providing the highest quality care and services. In doing so, it provides students with a solid foundation in the implementation of quality improvement activities and the tools necessary to evaluate and improve their efforts toward quality of care. With an emphasis on general theory and practical applications, the text delineates the techniques that form the basis of quality management in medicine, such as group processes, process orientation, statistical process control, and statistical techniques. A clear and concise writing style and effective use of examples, illustrations, and case studies elucidate the complex topics presented in the text. ● ● ● ● ● ● ● ●

Sales Rank: #853100 in Books Brand: Brand: Jones Bartlett Learning Published on: 2004-03-09 Original language: English Number of items: 1 Dimensions: 10.06" h x 1.18" w x 7.15" l, 2.25 pounds Binding: Paperback 589 pages

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Most helpful customer reviews 0 of 0 people found the following review helpful. A good addtion to your library By O. K. Maharaj I got this for someone doing their MHA. According to her, the information is clear, concise and uses good examples. It is a good addition to one's library since it covers many concepts and theories well and its application to real life situations. 0 of 0 people found the following review helpful. Just what I needed By Caroline owens As part of post graduate studies I am completing a unit in quality management. This book will support me as a quality champion within the organisation where I am employed. 1 of 2 people found the following review helpful. Review

By Liss This was great. Everything was on time and the quality is excellent. It was much better than buying the books brand new. Thanks so much! See all 3 customer reviews...


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