preparation team in order to answer the question: why do the teams need to .... After process mining analysis, these .... In the research they investigate if audit trails, generated from an IHE test .... represented a key pillar of long-term success.
This work shows the potentiality of. Process Mining about data retrieval on. Enterprise Resource Planning (ERP). Systems (e.g. Microsoft Dynamics NAV).
Data Mining”, also bought “Data Mining: Practical Machine. Learning Tools and
Techniques with Java Implementations”. • Recommendation program is quite ...
The current task force has members representing software vendors. (e.g., Pallas ...... Similarly, it is desirable to combine process mining with visual analytics.
Jun 18, 2002 - Switzerland. Paulo Barthelmess, Department of Computer Science, University of Colorado, ... Oliver Thomas, Institute for Information Systems (IWi), German Research Center for Artificial ...... W. M. P. van der Aalst, A. H. M. ter Hofst
mining, has weaker requirements: the language of the derived Petri net must be ... gions and then obtain the minimal ones, a slower process than finding directly.
Process mining techniques are able to extract knowledge from event logs com- .... that the number of components in integrated circuits would double every year. .... process model may already provide answers to some of the questions and ... Unfortunat
Feb 7, 2018 - Publisher's PDF, also known as Version of Record (includes final page, ...... call system: Shift, Alarm Normal, and Handover. ..... ing with regulatory requirements such as ISO 9001 [ISO15], and the analysis of ...... 21/8/2017.
Feb 1, 2013 - Cook and Wolf [6] and applying process mining on workflow log has been ..... However, call center agents differently handle the incoming calls.
miner and social activities miner to present two different patterns ... modeling;
social network analysis. .... In this pattern we use Social Network Miner plug-in to.
(Massachusetts Institute of Technology) Media. Laboratory to study followed 94 subjects using mobile phones preinstalled with several pieces of software that.
modeling; social network analysis. ... social network to self-reported relationships from the same group .... Each process instance starts with âStart Dayâ audit trial.
Overview. PAGE 1. Part I: Preliminaries. Chapter 2. Process Modeling and.
Analysis. Chapter 3. Data Mining. Part II: From Event Logs to Process Models.
WFM, ERP, CRM, SCM, and B2B systems), process mining has become ... Call center packages but also general-purpose CRM systems log interactions.
sources: Subversion, Bugzilla, Trac tickets, JIRA bugs, .... In our studies we have considered open-source projects: an instant ... itories compared to using multiple data sources separately. ... an open source system, but does not attempt to.
Color legend: Green: Mail thread created and. Mail reply. Black: Ticket-created. Red: Ticket-closed, Ticket-commented, Ticket-reopened. Blue: VCS: A (file ...
What are the business rules in the process model? 11. Are the rules .... Once the problem is identified, the telephone is sent to the Repair department and a letter ...
to analysis of data from multiple software repositories. Process mining [7], [8] .... and 'commit message', and a list of files added, deleted, modified or renamed.
the social network in a process, based on transfer of work, or allocation rules
linked to ..... Run the Social Network Miner by choosing the menu option Mining.
Process Mining: Fuzzy Clustering and. Performance Visualization. B.F. van Dongen and A. Adriansyah. Eindhoven University of Technology,. P.O. Box 513 ...
[PDF] Process Mining: Discovery, Conformance and Enhancement ... library of Cognos and Business Intelligence presentatio
Data mining has many useful business applications, some of which will ... tributed data is symmetric, and is commonly referred to as bell-shaped. Qualitative data .... The most complete form is RANGE, but sometimes data does not come in that ...
Data Understanding Once business objectives and the project plan are established, data ... The key element of a data mining study is knowing what the study is for. ..... understand the results of sophisticated mathematical solutions, interaction.
trade-off, we present in this work how ProM tools can support anomaly detection in ... Despite the automation provided by PAIS, the business process control of competitive ... rapidly to new market strategies or new business models. On the ...
This work shows the potentiality of. Process Mining about data retrieval on. Enterprise Resource Planning (ERP). Systems (e.g. Microsoft Dynamics NAV).
PROCESS MINING : REVIEW AND CASE STUDY
Choice and preference analysis for quality improvement and seminar on experimentation 10/07/2015 - BARI
PROCESS MINING PROCESS MINING is as a research “to discover, monitor and improve real process (i.e., not assumed processes) by extracting knowledge from event logs readily available in today’s system” [W. van der Aalst]
PROCESS MINING STEPS Process mining aims to
[W. van der Aalst]
Design a Process Model (Discovery Mining)
Identify the differences between a real process and a model (Conformance Checking)
Extend and improve the devised process model (Enhancement)
STATE OF THE ART
SCOPE OF THE WORK This work shows the potentiality of Process Mining about data retrieval on Enterprise Resource Planning (ERP) Systems (e.g. Microsoft Dynamics NAV).
MICROSOFT DYNAMIC NAV
Immagini del NAV di Sudelettra
TOOLS FOR PROCESS MINING For data retrieval from log, data mining tools can be useful to knowlegde discovery Weka ProM RStudio
EXAMPLE OF PROCESS MINING
Attributi del Database
Distribuzione dei valori di un campo rispetto ad un altro
EXAMPLE OF PROCESS MINING TREE EXTRACTION on the relation USER/OPERATION
EDIT
DELETE INSERT us15
us8
us28
EXAMPLE OF PROCESS MINING TREE EXTRACTION on the relation USER/TABLE/OPERATION
CASE OF STUDY : Maintenance Extinguishers process SCENARIO
G. Gaudiano M. Colucci T. Minerva
DISCOVERY MINING
From Eugenio/PassPartout -> LOG
Questionary -> t
On real case
DISCOVERED MODEL KIND OF OPERATION
NUMBER OF CLIENTS NUMBER OF CITIES TRAFFIC
PARK AVAILABILITY WEATHER TIME FOR CONSULTING AND SELLING
CONFORMANCE CHECKING
113
RENDIMENTO TOTALE SQUADRA
90 68 45 23 0
Insufficiente
conforme
ENHANCEMENT “U” distribution can be due to:
PDL Overload
Underestimation of work plans given by the coordinator
Wrong PDL
REFERENCES For more information and dataset visit