PROCESS MINING

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This work shows the potentiality of. Process Mining about data retrieval on. Enterprise Resource Planning (ERP). Systems (e.g. Microsoft Dynamics NAV).
PROCESS MINING : REVIEW AND CASE STUDY

Choice and preference analysis for quality improvement and seminar on experimentation 10/07/2015 - BARI

PROCESS MINING PROCESS MINING is as a research “to discover, monitor and improve real process (i.e., not assumed processes) by extracting knowledge from event logs readily available in today’s system” [W. van der Aalst]

PROCESS MINING STEPS Process mining aims to

[W. van der Aalst]

Design a Process Model (Discovery Mining)

Identify the differences between a real process and a model (Conformance Checking)

Extend and improve the devised process model (Enhancement)

STATE OF THE ART

SCOPE OF THE WORK This work shows the potentiality of Process Mining about data retrieval on Enterprise Resource Planning (ERP) Systems (e.g. Microsoft Dynamics NAV).

MICROSOFT DYNAMIC NAV

Immagini del NAV di Sudelettra

TOOLS FOR PROCESS MINING For data retrieval from log, data mining tools can be useful to knowlegde discovery Weka  ProM  RStudio 

EXAMPLE OF PROCESS MINING

Attributi del Database

Distribuzione dei valori di un campo rispetto ad un altro

EXAMPLE OF PROCESS MINING TREE EXTRACTION on the relation USER/OPERATION

EDIT

DELETE INSERT us15

us8

us28

EXAMPLE OF PROCESS MINING TREE EXTRACTION on the relation USER/TABLE/OPERATION

CASE OF STUDY : Maintenance Extinguishers process SCENARIO

G. Gaudiano M. Colucci T. Minerva

DISCOVERY MINING 

From Eugenio/PassPartout -> LOG



Questionary -> t



On real case

DISCOVERED MODEL KIND OF OPERATION

NUMBER OF CLIENTS NUMBER OF CITIES TRAFFIC

PARK AVAILABILITY WEATHER TIME FOR CONSULTING AND SELLING

CONFORMANCE CHECKING

113

RENDIMENTO TOTALE SQUADRA

90 68 45 23 0

Insufficiente

conforme

ENHANCEMENT “U” distribution can be due to: 

PDL Overload



Underestimation of work plans given by the coordinator



Wrong PDL

REFERENCES For more information and dataset visit 

http://www.researchgate.net/profile/Maria_Dalessandro2



http://www.researchgate.net/publication/278685290_PROCESS_MINING_ _REVIEW_AND_CASE_STUDY