Project Status Your Questions Answered

September/October 2008

Project Status By Greg Crary

A great deal has happened over the past year. In the initial stages of the project, a lot of

development and discussion took place in order

TRAINING EVENTS AND OPPORTUNITIES Instructor Led Training

(Cheney & Riverpoint)

MSO 101 – Outlook 2007 Essentials MSO 102 – Outlook 2007 Advanced

for the team to reach the point of

MSN 101 – Entourage 2008 Essentials

Information Technology has prepared a

Online Training

delivery. During this time, the Office of

secondary data center, deployed over 15 servers, both virtual and physical, and deployed a 16.8 terabyte storage area network for mail and server storage, all of which is designed for

maximum operational backup and reliability. Over the next few weeks, the project will enter

its pilot phase, which deploys e-mail, calendar,

directory, and other “collaborative” services. The Office of Information Technology will serve as the pilot group for the new email and

calendaring systems. Once the project engineers are confident the systems are ready for

production, and the project team is poised for

deployment, university-wide migration should

begin, starting mid to late October. So, over the next few months Information Technology and the services we deliver will begin to shift the efficiency, productivity and collaboration of email and calendaring.

BUILDING MIGRATION SCHEDULE Huston (OIT) Cheney Hall Showalter Hall Red Barn Monroe Hall

Outlook 2007/2003 Essentials Entourage 2008 Essentials View & Enroll: www.ewu.edu/trainingscheduler

Your Questions Answered Will I have a “new” email address?

Yes and no, you will continue to receive all email

sent to your current email address; however as part

of the project, EWU has chosen to adhere to best

business practices by simplifying email addresses to @ewu.edu. For example, if your email is

[email protected], your new official EWU email

address will be [email protected] eliminating the word mail in the domain name.

Will the “new” email look like my email I have now? Your email will look the same however Outlook &

Entourage will bring an updated and more featurerich environment for you to work in.

Will I be able to access my EWU email from home?

Yes, Outlook Web Access (OWA) will allow you realtime access your email, calendar and tasks from anywhere in the world.

Will we be able to see everyone on campus in the address book?

Yes, the global address list (GAL) will allow you to

see entries for every group, user, and contact within the organization.

Page 2

Project Looking Glass Newsletter

Outlook for Windows

Entourage for Mac

When you first start some of the programs in 2007

You can utilize Entourage to more effectively

what you see. The menus and toolbars in some

using new or improved features in Entourage 2008.

Tip of the Month

Tip of the Month

Microsoft Office system, you may be surprised by programs have been replaced with the Ribbon,

manage your day and your personal information by

which is part of the Microsoft Office Fluent user interface.

My Day in Entourage 2008

The Ribbon as it appears in Microsoft Outlook 2007

The Ribbon is designed to help you quickly find the commands you need to complete a task.

Commands are organized in logical groups which

are collected together under tabs. Each tab relates

to a type of activity, such as writing or page layout. To reduce clutter, some tabs are shown only when needed. For example, the Picture Tools tab is

With My Day you can show your day's events and To

Do List right on your desktop. My Day is a widget-

like application that displays Entourage information. Even when Entourage is closed, you can use My Day to conveniently see your schedule, check off

completed To Do items, as well as messages,

contacts and tasks flagged as "To Do". All To Do

items appear in the Entourage To Do List in Tasks

shown only when a picture is selected.

view. To Open My Day: 1. Click Mail 2. Click My Day

(The My Day application opens.)

Looking Glass Project Team TEAM

Project Manager End User Training Policy & Procedure/Security End User Support Marketing & Communication Infrastructure Virtualization (VMWare) & Active Directory Storage Area Network Exchange 2007

LEAD

Greg Crary Jodie Moore Skye Hagen Bill Heissenbuttel Greg Crary John McBeth Matt Brown Dave Dean Gregg Groshon

E-MAIL

[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

PHONE

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