Q2 2014 telecoms data tables.docx - Ofcom

Telecommunications market data tables Q2 2014

1 – Market monitor 2 – Fixed telecoms market data tables 3 – Mobile telecoms market data tables

Published: 20 November 2014 -1-

Telecommunications Market Data Tables

1. Market monitor In the following section we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector. We have restated the fixed broadband connection figures in this report to reflect more accurate data. Fixed voice services •

Fixed voice services generated £2.0bn in retail revenues in Q2 2014, a fall of £85m (4.0%) compared to a year previously. BT’s share of these revenues was 46.0%, a 0.1 percentage point increase compared to Q2 2013.

•

The total number of PSTN lines and ISDN channels fell by 495,000 (1.5%) to 32.9 million in the year to Q2 2014. During this period a 715,000 fall in the number of business lines was partially offset by a 220,000 increase in the number of residential lines.

•

Outgoing fixed call volumes totalled 20.2 billion minutes in Q2 2014, a fall of 3.0 billion minutes (12.7%) compared to Q2 2013. BT’s fixed call volume share fell by 0.8 percentage points to 38.4% over this period.

Fixed broadband •

At the end of Q2 2014 there were 23.2 million UK fixed broadband connections, an increase of 874,000 (3.9%) compared to a year previously.

•

Over three million of these were ‘other (inc FTTx)’ fixed broadband connections (almost all of which are fibre broadband connections), equating to 13.2% of all connections.

•

BT’s share of fixed broadband connections was 32.0% at the end of Q2 2014, an increase of 1.6 percentage points compared to a year previously.

Mobile services •

Estimated retail revenues generated by mobile telephony services increased by £43 million (1.1%) to £3.9 billion in the year to Q2 2014. Mobile data service revenues increased by £57 million (8.7%) to £704 million over the same period.

•

Outgoing mobile call volumes increased by 759 million minutes (2.3%) to 34.2 billion minutes from the previous quarter. Total SMS and MMS message volumes fell by 4.8 billion messages (14.7%) to 27.5 billion messages in the year to Q2 2014.

•

The number of active mobile subscribers increased by 940,000 (1.2%) to 83.8 million compared to the previous quarter.

•

The number of active dedicated mobile broadband subscriptions (excluding M2M connections) increased by 1.0% (51,000) to 5.0 million compared to the previous quarter.

•

Interconnection call volumes fell by two billion minutes (13.4%) in the year to Q2 2014. -2-


2. Fixed telecoms market data tables Q2 2014 (April to June 2014) Table 1

Network access and call revenues by operator

4

2

Exchange line numbers by operator

5

3

Call volumes by operator

5

4

Call revenues by call type

6

5

Call volumes by call type and operator

7

6

Residential network access and call revenues by operator

8

7

Residential exchange line numbers by operator

9

8

Residential call volumes by operator

9

9

Residential call revenues by call type

10

10

Residential call volumes by call type and operator

11

11

Business network access and call revenues by operator

12

12

Business exchange lines by operator

13

13

Business call volumes by operator

13

14

Business call revenues by call type

14

15

Business call volumes by call type and operator

15

16

Broadband internet subscribers

16

Note: The data in these tables are the most accurate currently available. Where historical restatements have occurred, this is due to either operator restatements or improvements in methodology.

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Table 1 Summary of network access & call revenues by operator (£millions) All Operators

BT

Virgin Media

Other

BT share

Access & Calls 2012 2013

8,583 8,438

4,041 3,903

1,066 1,021

3,476 3,515

47.1% 46.2%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

2,117 2,085 2,085 2,086 2,032

971 956 979 997 934

261 258 239 232 225

885 870 867 858 873

45.9% 45.9% 47.0% 47.8% 46.0%

Access 2012 2013

5,346 5,540

2,639 2,572

677 703

2,030 2,265

49.4% 46.4%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

1,389 1,367 1,386 1,413 1,385

641 624 647 669 617

182 179 164 162 159

566 563 574 582 609

46.1% 45.7% 46.7% 47.4% 44.6%

3,237 2,899

1,402 1,331

389 318

1,445 1,250

43.3% 45.9%

728 718 699 674 647

330 332 332 328 316

79 79 75 70 66

319 307 293 276 264

45.4% 46.3% 47.4% 48.6% 49.0%

1

1

Calls 2012 2013

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 1

Excludes VAT; Revenue figures are not intended to include subscription revenues for internet access although some element may remain.

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Table 2 Summary of exchange line numbers at end of quarter by operator (000's) All Operators

BT

Virgin Media

Other

BT share

2012 2013

33,215 33,316

14,504 13,745

4,838 4,751

13,873 14,819

43.7% 41.3%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

33,387 33,222 33,316 32,990 32,892

14,093 13,886 13,745 13,344 13,086

4,800 4,761 4,751 4,742 4,732

14,495 14,575 14,819 14,904 15,074

42.2% 41.8% 41.3% 40.4% 39.8%

Table 3 Summary of call volumes by operator (millions of minutes)

1

Virgin Media

Other Direct Access

Other Indirect Access

BT share

103,136 92,014

39,728 35,646

12,712 11,199

25,888 25,717

24,808 19,452

38.5% 38.7%

23,174 22,110 21,885 21,069 20,224

9,078 8,537 8,278 7,916 7,757

2,698 2,663 2,779 2,674 2,541

6,335 6,317 6,445 6,320 6,136

5,064 4,592 4,382 4,158 3,790

39.2% 38.6% 37.8% 37.6% 38.4%

All Operators 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

BT

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Table 4 Summary of call revenues by call type (£millions)

2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

All calls

UK geographic calls

International calls

Calls to mobiles

Other 1 calls

3,237 2,899

988 906

330 271

1,032 897

887 824

728 718 699 674 647

224 221 216 206 194

69 67 65 61 59

227 225 215 203 189

207 206 204 204 205

1

Excludes VAT; Includes freephone, special services, premium rate, directory enquiries and all other call types. Figures are not intended to include subscription revenues for internet access although some element may remain.

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Table 5 Summary of call volumes by call type and operator (millions of minutes)

BT

Virgin Media

Other Direct Access


BT share

27,162 23,711

9,387 8,145

17,263 16,920

15,217 12,081

39.3% 39.0%

15,326 14,392 14,577 14,093 13,484

6,013 5,580 5,599 5,346 5,267

1,943 1,862 2,051 1,975 1,875

4,206 4,129 4,217 4,151 4,013

3,164 2,821 2,710 2,620 2,329

39.2% 38.8% 38.4% 37.9% 39.1%

International calls 2012 2013

5,868 4,926

1,176 979

275 257

2,638 2,598

1,779 1,092

20.0% 19.9%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

1,263 1,196 1,176 1,132 1,089

252 235 232 221 225

65 62 63 60 57

655 646 645 632 602

292 253 237 219 205

19.9% 19.6% 19.7% 19.5% 20.7%

Calls to mobiles 2012 2013

9,391 8,374

3,622 3,148

801 920

1,862 1,862

3,107 2,444

38.6% 37.6%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

2,142 2,128 1,929 1,848 1,811

817 763 730 706 711

219 296 209 197 195

469 479 446 428 434

637 591 544 517 472

38.1% 35.9% 37.8% 38.2% 39.3%

18,848 17,857

7,768 7,808

2,249 1,877

4,126 4,337

4,705 3,835

41.2% 43.7%

4,443 4,393 4,202 3,996 3,840

1,996 1,959 1,717 1,643 1,554

471 443 456 442 414

1,004 1,063 1,138 1,109 1,088

972 928 892 802 784

44.9% 44.6% 40.9% 41.1% 40.5%

All Operators UK geographic calls 2012 69,030 2013 60,857 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

1

Other calls 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 1

Includes freephone, special services, premium rate, directory enquiries and all other call types.

-7-


Table 6 Summary of residential network access & call revenues by operator (£millions) All Operators

BT

Virgin Media

Other

BT share

Access & Calls 2012 2013

5,851 5,900

2,603 2,541

976 937

2,272 2,422

44.5% 43.1%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

1,480 1,469 1,449 1,482 1,466

629 631 631 662 626

241 236 218 212 207

610 602 600 608 633

42.5% 43.0% 43.5% 44.7% 42.7%

Access 2012 2013

3,706 3,963

1,591 1,589

639 668

1,476 1,707

42.9% 40.1%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

997 992 981 1,029 1,024

395 395 393 426 394

174 170 155 154 151

428 426 432 449 479

39.6% 39.9% 40.1% 41.4% 38.5%

2,145 1,936

1,012 952

337 269

796 715

47.2% 49.2%

483 477 469 453 442

234 235 238 236 232

67 66 63 58 56

182 176 168 159 154

48.5% 49.3% 50.7% 52.0% 52.6%

1

1

Calls 2012 2013

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 1


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Table 7 Summary of residential exchange line numbers at end of quarter by operator (000's) All Operators

BT

Virgin Media

Other

BT share

2012 2013

24,462 24,970

10,341 9,957

4,322 4,245

9,799 10,768

42.3% 39.9%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

24,677 24,796 24,970 24,846 24,896

10,034 10,028 9,957 9,729 9,592

4,294 4,258 4,245 4,241 4,235

10,349 10,510 10,768 10,876 11,069

40.7% 40.4% 39.9% 39.2% 38.5%

Table 8 Summary of residential call volumes by operator (millions of minutes) All Operators

BT

1

Virgin Media

Other

BT share

2012 2013

71,503 63,678

28,310 25,218

10,614 9,450

32,579 29,010

39.6% 39.6%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

15,945 15,252 15,160 14,555 13,937

6,371 5,995 5,918 5,583 5,532

2,333 2,271 2,299 2,227 2,075

7,241 6,986 6,943 6,745 6,330

40.0% 39.3% 39.0% 38.4% 39.7%

-9-


Table 9 Summary of residential call revenues by call type (£millions)

2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

All calls

UK geographic calls

International calls

Calls to mobiles

Other 1 calls

2,145 1,936

723 673

198 155

566 488

659 620

483 477 469 453 442

166 164 160 152 142

39 38 36 34 33

122 122 117 109 109

155 154 155 157 157

1


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Table 10 Summary of residential call volumes by call type and operator (millions of minutes) All Operators

BT

Virgin Media

Other

BT share

UK geographic calls 2012 51,985 2013 46,191

21,051 18,388

8,062 7,202

22,872 20,601

40.5% 39.8%

11,625 10,912 11,043 10,654 10,151

4,626 4,300 4,378 4,129 4,102

1,774 1,715 1,750 1,693 1,580

5,225 4,897 4,915 4,832 4,469

39.8% 39.4% 39.6% 38.8% 40.4%

4,111 3,455

743 622

239 221

3,129 2,612

18.1% 18.0%

882 830 822 796 760

160 148 148 137 142

55 53 55 53 51

667 629 619 606 567

18.1% 17.8% 18.0% 17.2% 18.7%

3,902 3,351

1,598 1,326

453 445

1,851 1,580

41.0% 39.6%

858 828 787 736 743

342 323 310 284 300

110 113 114 109 109

406 392 363 343 334

39.8% 39.0% 39.4% 38.6% 40.4%

11,506 10,681

4,918 4,882

1,860 1,582

4,728 4,217

42.7% 45.7%

2,580 2,682 2,508 2,369 2,283

1,243 1,224 1,082 1,033 988

394 390 380 372 335

943 1,068 1,046 964 960

48.2% 45.6% 43.1% 43.6% 43.3%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 International calls 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 Calls to mobiles 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 1

Other calls 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 1


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Table 11 Summary of business network access & call revenues by operator (£millions) All Operators

BT

Virgin Media

Other

BT share

2,696 2,507

1,402 1,330

90 84

1,203 1,093

52.0% 53.1%

629 608 628 597 559

334 317 340 328 301

20 22 20 20 18

275 269 267 250 240

53.1% 52.2% 54.2% 54.9% 53.8%

1,640 1,576

1,048 983

38 35

554 558

63.9% 62.4%

392 375 405 383 361

246 229 254 243 224

9 9 9 8 8

138 138 143 132 130

62.7% 60.9% 62.7% 63.3% 61.8%

1,056 931

354 347

52 49

649 535

33.6% 37.3%

237 233 223 214 198

88 89 86 85 77

12 13 12 11 10

137 131 125 118 110

37.2% 38.1% 38.6% 39.8% 39.1%

1

Access & Calls 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 Access 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 1

Calls 2012 2013

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 1


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Table 12 Summary of business exchange line numbers at end of quarter by operator (000's) All Operators

BT

Virgin Media

Other

BT share

2012 2013

8,754 8,345

4,162 3,788

517 507

4,074 4,051

47.6% 45.4%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

8,711 8,426 8,345 8,144 7,996

4,059 3,858 3,788 3,615 3,494

506 503 507 501 497

4,146 4,065 4,051 4,028 4,005

46.6% 45.8% 45.4% 44.4% 43.7%

Table 13 Summary of business call volumes by operator (millions of minutes)

1

Virgin Media

Other Direct Access


BT share

31,571 28,290

11,354 10,383

2,098 1,749

8,504 8,247

9,615 7,910

36.0% 36.7%

7,229 6,843 6,709 6,501 6,285

2,707 2,527 2,345 2,320 2,223

365 392 480 447 466

2,131 1,991 2,031 1,959 1,970

2,027 1,933 1,853 1,775 1,626

37.4% 36.9% 35.0% 35.7% 35.4%

All Operators 2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

BT

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Table 14 Summary of business call revenues by call type (£millions)

2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

All calls

UK geographic calls

International calls

Calls to mobiles

Other 1 calls

1,056 931

265 233

132 116

466 408

193 173

237 233 223 214 198

58 57 56 54 52

30 29 29 27 25

105 103 97 93 80

44 44 41 40 40

1


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Table 15 Summary of business call volumes by call type and operator (millions of minutes)

BT

Virgin Media

Other Direct Access


BT share

UK geographic calls 2012 17,045 2013 14,666

6,110 5,323

1,325 943

4,893 4,586

4,717 3,813

35.8% 36.3%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

3,701 3,480 3,534 3,440 3,332

1,387 1,280 1,221 1,218 1,165

169 147 301 282 295

1,168 1,126 1,128 1,101 1,105

977 927 884 839 768

37.5% 36.8% 34.6% 35.4% 35.0%

International calls 2012 2013

1,756 1,470

433 357

36 36

890 853

398 224

24.7% 24.3%

382 366 354 336 328

92 87 84 84 82

10 9 8 7 6

221 215 209 198 192

59 55 54 48 48

24.1% 23.7% 23.7% 25.0% 25.0%

Calls to mobiles 2012 2013

5,490 5,023

2,024 1,823

348 475

1,024 1,053

2,094 1,672

36.9% 36.3%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

1,283 1,302 1,142 1,112 1,069

475 441 420 422 411

109 183 95 88 86

268 274 246 245 251

431 404 380 357 321

37.0% 33.9% 36.8% 37.9% 38.5%

Other calls* 2012 2013

7,280 7,130

2,787 2,880

389 295

1,698 1,755

2,406 2,200

38.3% 40.4%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

1,863 1,695 1,680 1,612 1,556

753 719 620 596 565

77 53 76 70 79

474 376 448 415 423

559 547 535 531 489

40.4% 42.4% 36.9% 37.0% 36.3%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

1

All Operators


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Table 16 Summary of residential and small business broadband connections at end of quarter (000's)1 Total

ADSL

Cable

Other (inc. FTTx)

BT retail share

2012 2013

21,842 22,807

16,404 16,051

4,290 4,394

1,148 2,361

30.1% 31.2%

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

22,345 22,484 22,807 23,040 23,219

16,314 16,102 16,051 15,886 15,721

4,325 4,355 4,394 4,435 4,435

1,706 2,026 2,361 2,719 3,063

30.4% 30.9% 31.2% 31.6% 32.0%

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3. Mobile telecoms market data tables Q2 2014 (April to June 2014) Table 1

Estimated retail revenues generated by mobile telephony

18

2

Call and message volumes by call type

18

3

Subscriber numbers by type

19

4

Average monthly retail revenue per subscriber

19

5

Interconnection call volumes

20

Note: The data in these tables are the most accurate currently available. Where historical restatements have occurred, this is due to either operator restatements or improvements in methodology.

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Table 1 Estimated retail revenues generated by mobile telephony (£millions)

2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

Total

Access and bundled svcs

UK fixed calls

On-net mobile calls

Off-net mobile calls

Int'l calls

Other calls

SMS and MMS

Data services

15,905 15,595

7,311 7,813

639 609

420 321

924 701

594 639

1,093 1,004

2,420 1,828

2,506 2,680

3,827 3,860 3,928 3,806 3,870

1,943 1,952 2,042 2,042 2,075

142 142 181 146 148

84 77 77 68 70

178 173 166 151 155

160 164 160 148 148

251 272 246 221 234

421 413 403 351 337

647 667 654 680 704

Note: Includes estimates where Ofcom does not receive data from providers; excludes revenues from interconnection.

Table 2 Call and message volumes by call type (billions of minutes/messages)

2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

All calls

UK fixed calls

On-net mobile calls

Off-net mobile calls

Int'l calls

Calls when roaming

Other calls

SMS & MMS messages

132.29 134.17

31.47 32.44

41.62 39.78

43.60 47.20

7.86 7.93

1.68 1.74

6.06 5.07

171.88 130.03

32.99 33.50 34.34 33.45 34.21

7.89 8.01 8.41 8.03 7.89

9.82 9.82 9.97 9.69 9.68

11.66 11.77 12.42 12.41 12.91

2.02 1.96 1.84 1.76 1.85

0.44 0.54 0.38 0.33 0.63

1.16 1.40 1.31 1.23 1.26

32.29 31.94 31.14 29.88 27.53

Note: Includes estimates where Ofcom does not receive data from providers.

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Table 3 Subscriber numbers by type (millions)

2012 2013 2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

Conns during period 34.15 32.89

Total subs at end of period 83.40 83.58

Postpay subs at end of period 43.54 46.92

Pre-pay subs at end of period 39.86 36.67

Net change during period 1.02 0.18

Proportion post-pay 52.2% 56.1%

Mobile b'band subs at end of period 5.07 4.91

8.06 8.62 8.24 7.25 7.88

82.88 83.43 83.58 82.89 83.84

45.21 46.07 46.92 47.52 48.29

37.67 37.37 36.67 35.38 35.55

-0.25 0.55 0.15 -0.69 0.94

54.5% 55.2% 56.1% 57.3% 57.6%

4.92 4.95 4.91 4.91 4.96

Note: Includes estimates where Ofcom does not receive data from providers; excludes M2M connections.

Table 4 Average monthly retail revenue per subscriber (£ per month)

All subscribers

Postpay contract

Pre-pay

2012 2013

16.13 15.61

26.09 24.01

5.92 5.49

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

15.37 15.47 15.68 15.24 15.48

23.79 23.70 23.80 23.03 23.14

5.48 5.47 5.48 5.03 5.12

Note: Revenues are only from those services detailed in Table 1 and do not include those generated by incoming calls or VAT.

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Table 5 Interconnection call volumes (billions of minutes) All operators 2012 2013

59.15 56.98

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2

14.98 13.53 13.42 13.11 12.97

Note: Shows the number of call minutes terminating on mobile networks which originate on other networks

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