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This guide will assist you in forwarding or printing your tickets online through your MY ... Season Ticket Card or credi

GEORGETOWN MEN’S BASKETBALL

ONLINE TICKET MANAGEMENT

This guide will assist you in forwarding or printing your tickets online through your MY HOYAS Account. You may access your MY HOYAS Account online at WeAreGeorgetown.com/myhoyas. If you need assistance or have questions, please contact the ticket office by e-mail at [email protected] or by calling 202.687.4692.

FORWARD MY TICKETS 1. Log in to your MY HOYAS Account 2. Select “Manage My Tickets” under the Quick Links section on the left-hand side of your MY HOYAS Account home page 3. Select the appropriate game from the “Select An Event” drop-down menu 4. Checkmark the box next to each seat you would like to forward 5. Click on the “forward” button 6. On the next screens, follow the step-by-step directions to forward your tickets 7. You will receive an e-mail confirming that you have forwarded your tickets

PRINT MY TICKETS 1. Log in to your MY HOYAS Account 2. Select “Manage My Tickets” under the Quick Links section on the left-hand side of your MY HOYAS Account home page 3. Select the appropriate game from the “Select An Event” drop-down menu 4. Checkmark the box next to each seat you would like to print 5. Click on the “print” button 6. Please make sure your pop-up blocker is turned off in order to print your ticket 7. On the next screens, follow the step-by-step directions to print your tickets

PAPERLESS TICKETS Paperless tickets allow you to use your MY HOYAS Season Ticket Card or credit card as your ticket. Georgetown Men’s Basketball Season Ticket Holders currently have all of their season tickets loaded onto their MY HOYAS Season Ticket Card. If you have purchased single game tickets and would like to load your MY HOYAS Season Ticket Card with your single game tickets, please see steps 7-11 below. You may also load your single game tickets on a credit card (to be swiped at any entrance at Verizon Center). To add single game tickets to a credit card: 1. Log in to your MY HOYAS Account 2. Select “view/edit settings” under the “view all quick links” 3. Select “Manage my paperless tickets” 4. Click on “Add Paperless Ticket” 5. Under the “Select a Paperless Ticket type” select “Credit Card” 6. Enter your credit card information and click “save” Then, to add your tickets to your credit card (or to your MY HOYAS Season Ticket Card): 7. Select “Manage My Tickets” under the Quick Links section on the left-hand side of your MY HOYAS Account home page 8. Select the appropriate game from the “Select An Event” drop-down menu 9. Checkmark the box next to each seat you would like to forward 10. Click on the “paperless” button 11. On the next screens, follow the step-by-step directions to forward your tickets

QUESTIONS [email protected] 202.687.HOYA (4692)