this, or other service offerings, please visit: www.lenovo.com/warranty/US or call: 1-855-253-6686. ... IT Management ou
Lenovo Services: Managed Service
Key Benefits Reduce IT and Operating Costs - by augmenting your IT staff and reducing your total cost in supporting hardware and software. Improve operational efficiency – by leveraging Lenovo support, you can receive a single point of contact that allows your IT staff to focus on other priorities. Provide faster problem resolution– by leveraging 24 x7 remote support monitoring, alerting, and automated issue resolution. Reduce risk - with continuous system monitoring and problem resolution for both hardware and software
Reduce IT Support and Operational Costs With Lenovo Managed Services Managed Services increases operating efficiency through continuous system monitoring, health checks and end-to-end problem resolution of your infrastructure hardware & software stack. • • • •
24x7 remote monitoring, alerting, and automated issue resolution Capacity planning and performance management Full coordination of hardware and software resources & E2E support IT Management outsourcing to a team of experts
Available on: HPC, Hyperconverged, SAP BWA/HANA
Lenovo™ Managed Services are part of a comprehensive portfolio that supports the entire lifecycle of your Data Center. For more information on this, or other service offerings, please visit: www.lenovo.com/warranty/US or call: 1-855-253-6686.
Lenovo Services: Managed Services
Lenovo® Service Portfolio Lenovo™ offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo IT assets. At every stage of planning, fullfillment, deployment, support, optimization and end of life we offer the expertise and services you need to more accurately budget for IT expenses, deliver better servicelevel agreements, and generate greater end-user satisfaction. Let Lenovo Services’ unique offerings and expertise help you get the most out of your technology investment.
Enhance Workforce Productivity and Gain the Flexibility You Need To Drive Innovation and Enhance Business Results PROACTIVE IT MANAGEMENT Lenovo provides Managed Services for SAP HANA /SAP BWA, HX and HPC environments. This service enable you to improve IT efficiency and optimize data center resources with rapid access to world-class technical expertise, tools, and best-practice industry processes. Experienced Lenovo experts perform ongoing management and maintenance of your IT infrastructure to help ensure optimal performance and reliability. CONTINUOUS MONITORING Lenovo Managed Services includes 24x7 remote monitoring, alerting, and full issue management. Detailed monitoring enables capacity planning and performance management, helping to ensure smooth operation of your data center servers and trouble-free operation of your business processes. Should a technical issue arise, the Lenovo automated alert and support notification system will open a service ticket and transfer diagnostics to the Lenovo control center to resolve the issues rapidly. CONTROL CENTER SUPPORT Lenovo control centers provide end-to-end support and full resolution of all hardware and software issues. Our proactive approach to monitoring and managing your IT environment helps ensure optimal value and performance of your technology investments. TEAM OF EXPERTS Lenovo Managed Services allows you to hand off your IT management duties to a team of experts with in-depth knowledge of enterprise IT environments in a wide range of industries. You can maximize the value and performance of your technology investments while also freeing up valuable in-house staff resources to focus on core business priorities
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