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the local communities around the mining project. While reducing workforce size or the closure of a project will inevitab
RISK FOCUS MINING BULLETIN SEPTEMBER 2016 | ISSUE 3: COPING IN A COMMODITY DOWNTURN

Changing people risks For mining companies the safety of the workforce is paramount. Yet, as more miners operate in frontier markets, rapidly changing security environments mean there is an increasing requirement to assess people risks and provide adequate duty of care to all employees. Appropriate strategies must be put in place to mitigate these evolving risks.

NEW CHALLENGES TO WORKFORCE SAFETY

locations. Emerging market challenges

be trained, and the mining company

such as gaps in infrastructure, weak rule

will have to impart its own culture of

of law, extremities of weather, corruption

safety. The mine site may be located

The health and safety of the mining

and supply chain risks are all part and

in an area where local communities

workforce is crucial. Mining companies

parcel of operating in a frontier mining

hold particular sway, making the social

routinely publish safety numbers in their

market. With respect to workforce safety,

licence to operate an essential part of an

annual reports, and there is a clear

there are additional layers of complexity

investment. Poverty and corruption also

commitment from senior management

to consider. Mine sites will likely be

are two influencing factors; poverty can

which extends down the managerial

at some distance from high standard

correlate with higher levels of criminality,

ranks. For many miners, the concept

medical facilities, requiring complex

putting employees at risk, and corruption

of employee safety is enshrined in their

contingency plans to be in place. Local

can mean safety can be compromised if

corporate culture. Mining companies

workforces with different cultural values

an individual places financial gain above

have also always been aware of the

around health and safety will need to

following the rules.

risks of operating in the most remote

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MINING BULLETIN | Risk Focus | September 2016

These risks and challenges have been

Zambia, the Democratic Republic of

For example, job losses in South Africa

surmounted by numerous mining

Congo, Sierra Leone, Mozambique,

over the last three years have totalled

companies that have been investing in

Mali and countless others experienced

47,000 as miners trim workforce size.

emerging markets for many decades.

an economic boom as commodity

The industry employs near to half a

However, the end of the commodity

prices soared. According to the African

million South Africans and contributes

super cycle has created conditions in

Development Bank Group (AfDB), out

7% to GDP. In Zambia, mining accounts

which the risks to ‘people’ – employees

of the 54 countries in Africa, 24 rely on

for 70% of export earnings and employs

and contractors of both expatriate

mineral products to generate more than

60,000. It is expected that around 6,000

and local status – will increase. In this

75% of their export earnings.

jobs will be lost. Meanwhile the DRC

environment, mining companies need to reassess how the economic impact of low commodity prices can translate to heightened security risks for the workforce.

CHANGING RISKS IN AFRICA The mining sector in Africa is facing a challenging period of economic and political instability and insecurity. With prolonged low mineral prices, the governments in this region are financially overstretched. In Africa, countries like

As mining companies reset their strategies, the impact of their commercial decisions has major repercussions for the local communities around the mining

province of Katanga, a global supplier of copper, which contributes 21% to the country’s GDP and delivers more than 90% of exports, a job crisis looms.

project. While reducing workforce size

Fuelled by the economic downturn,

or the closure of a project will inevitably

we are likely to see a rise in social

lead to a rise in localised unemployment

discontent as unemployment in mining

The difference now is the scale of the

communities will increase significantly,

impact. It is not just single sites that are

leading to heightened risk of protests.

closing up or reducing workforce size.

There is also a greater likelihood of

This time, a country with a sizeable

strikes and workforce stoppages, as

mining sector could see a significant

mining companies struggle to meet

jump in unemployment as not just one,

demands for wage increases, in some

but almost all investors, cut back on

cases, fuelled by rising inflation. In South

employee numbers.

Africa, there is evidence to suggest that



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violent crime rates have increased in the

relative impunity. For terrorists seeking

licence renegotiation and changes to

townships around Johannesburg as gold

to raise their profile and their religious

taxation to win votes. Mining companies

mines in the area have closed over the

and political missive as well as revenue,

need to be mindful of potential risks

years. More than 600 abandoned mines

these groups will look to target locations

to their people in downtown offices

surround Johannesburg and a number

which have a heavy presence of foreign

locations during these periods.

of townships, including Khutsong and

nationals who not only attract higher

Bekkersdal have experienced a number

ransom payments but will also receive

of localised riots in the last five years. In

global media attention.

In the last 10 years, electoral

Also worth highlighting is the heightened

candidates have threatened

addition, on account of the number of refugees that have found shelter in South Africa’s townships, xenophobic tensions can quickly flare as competition for work increases, and significant numbers of job cuts in the mining sector could contribute to further violence.

risk of protest in urban centres, particularly capitals and larger cities. The economic impact of the end of

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licence renegotiation and changes to taxation to win votes

the super cycle will, for a number of countries relying heavily on mining revenue, result in greater levels of political

For mining companies, the changing

Meanwhile in the Sahel region and in

instability. Election periods can be

security environment means that

parts of East Africa, Islamic militants will

particularly unstable times, and in those

people risks need to be assessed more

continue to exploit disenchantment as a

countries where public finances have

comprehensively; while terrorist attacks

result of economic and political instability

been impacted by falling revenues, civil

at mine sites remains relatively rare,

to strengthen their operational networks

unrest can flare with little warning. Mining

random attacks in urban centres, such

across the continent and carry out more

companies may even be direct targets

as bombings or active shooter attacks on

terror attacks. The porous borders

for this unrest; electoral candidates may

hotels, transport hubs and commercial

between Burkina Faso, Mali, Niger, and

seek to galvanise populist sentiment and

centres means that personnel travelling

Nigeria in particular, enable extremist

use miners as scapegoats for broader

through the country are

groups ranging from al-Qaida in the

social-economic issues. In a number of

potentially exposed.

Islamic Maghreb (AQIM), Islamic State

African countries in the last ten years,

(IS), and Boko Haram to operate with

electoral candidates have threatened

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MINING BULLETIN | Risk Focus | September 2016

A GLOBAL CHALLENGE

damage, such as inability to farm, hunt

to protect them from anti-mining groups,

The end of the commodities super cycle

and fish. These protests will typically be

while simultaneously being seen to

led by local communities and have the

be engaging in the local community,

mining company itself at the heart of

investing in the community and taking an

the dispute. Meanwhile, perceived lack

active part in the dynamics of

of compensation is typically a criticism

local politics.

has also seen people risks change in other key mining regions. In South America, kidnapping of mining workers in countries such as Colombia and Peru used to hit the headlines, but as groups such as the FARC and Shining Path have seen their influence diminish, the risk to miners has lessened to some extent. Possibly the greatest challenge for mining companies operating in South America now is public aversion to mining on account of environmental concerns – and the resultant protests that can be triggered. Typically mining protests fall into two categories; opposition to a mine on account of a perception of a loss of rights, and opposition on account of a lack of compensation. Loss of rights can include protests around the relocation of communities and the loss of land, protests around loss of access to fresh water or clean air, and deprivation of livelihood resulting from environmental

levelled at the federal government, driven by a perception that the majority of mining revenue is being retained centrally. Both types of protest have the potential to quickly escalate and turn violent. Large protests have occurred in close proximity to mining sites in Peru in particular, leading in some cases to long project delays, and elevated risks to the workforce. Mining companies of course recognise the importance of securing a social licence to operate if they are to manage the risks to property, people and reputation as a result of these protest movements. The difficulty is that on account of the dichotomy between the two, mining companies have to take a duel approach to risk management; securing mine sites, equipment, employees and contractors

This means that risks to people, employees and contractors of both domestic and expatriate status, are highly complex. Operational safety risks remain the priority, yet security risks to personnel must be managed on a more dynamic basis, as security risks have far more scope to flex and change in a very short period of time. Finally, while kidnapping risks for mining companies in South America may have changed, kidnapping rates continue to increase across parts of Asia. The number of kidnappings in mining countries such as the Philippines and Indonesia have been rising over the last few years as extremist groups or criminal gangs target workers on account of perceived personal wealth, or seek to extort the mining company itself.



Other risks to consider both in Asia and also in the Middle East include illegal detention; as a number of governments are prioritising security in the wake of the rapid spread of Islamic extremism, employees can be illegally held by security forces even for the most seemingly minor of offences, such as travelling without the right visa and permit documents, seeking to travel into restricted territory, or associating with the press or certain groups.

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HOW TO PREPARE

company’s duty to ensure these persons

Most mining companies operating in

the company’s guardianship.

emerging markets have significant

are adequately protected whilst under

experience in dealing with the challenging

Arguably, the most important aspect

and diversified economic, political

to monitor and avoid complacency

and security risks that these countries

with is security and providing adequate

present. It is however important to

education and protection to employees,

recognise that these risks are changing

guests, contractors and consultants

rapidly and companies constantly need

that are operating on site and travelling

to adapt their risk management tactics to

to and from the mine site. Ultimately,

address the new emerging risks.

any security incident, particularly

It is also important to remember that a

Typically mining protests fall into two categories; opposition to a mine on account of a perception of a loss of rights, and opposition on account of a lack of compensation.

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company’s duty of care will legally extend beyond simply full time employees. Guests and customers undertaking travel under a mining company’s supervision, employees performing contractual obligations, and consultants and contractors temporarily working for the mining company are all owed varying degrees of duty of care. It is the mining

those involving foreign nationals, will attract media attention and therefore a company’s ability to manage a crisis effectively and efficiently will be under scrutiny. Poor crisis management and media handling strategy could result in corporate brand and reputational damage, or even potential loss in share price. Contingency planning, stress-testing crisis management and evacuation plans and comprehensive travel security plans are just some of the key issues to address. There are a diverse range of security consultancy firms offering these services, but it is also worth noting that insurance policies focusing on people risks, such as a kidnap & ransom policy, can also unlock a level of funding from insurers to conduct a range of pre-loss consulting services. With people risks changing rapidly, the insurance market has responded with new products that enable mining companies to tailor their coverage to their risk profile, that extends cover to new risk scenarios, and access consulting services. JLT's specialist team, dedicate to people risks are always on hand to confidentially discuss security risks and the wide variety of available solutions. Mining companies either investing in emerging markets, or considering moving into new territories ought to explore their options to continue ensuring that their most valuable asset – their workforce – remains adequately safeguarded. ¢

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MINING BULLETIN | Risk Focus | September 2016

JLT Mining is a specialist broking team, with an exclusive focus on risks spanning the entire mining project lifecycle. We manage a large and established client base of mining companies, contractors, traders, and financiers, across a range of commodities and regions. Acknowledged as placement leaders, our brokers know how to position complex mining risks to deliver the broadest coverage terms, for the best possible rate. We deliver local service, but with global reach, by leveraging JLT Group’s network of 10,000 specialists across 135 countries. Our in-house claims division has collected over GBP3bn since 2010, while our consultancy team helps clients identify, understand, and mitigate risk more effectively. Our objective is simple: to provide a competitive advantage by enhancing our clients’ resilience and empowering them to take risks.

CONTACTS Simon Delchar Managing Director, JLT Mining +44 (0) 20 7466 6226 [email protected] Amy Gibbs Head of Global Mining, JLT Mining +44 (0) 20 7 558 3958 [email protected] Sam Aiken Head of Kidnap & Ransom +44 (0) 207 528 4204 [email protected]

JLT Specialty Limited The St Botolph Building 138 Houndsditch London EC3A 7AW www.jltspecialty.com Lloyd’s Broker. Authorised and regulated by the Financial Conduct Authority. A member of the Jardine Lloyd Thompson Group. Registered Office: The St Botolph Building, 138 Houndsditch, London EC3A 7AW. Registered in England No. 01536540. VAT No. 244 2321 96. © September 2016 271711

This publication is for the benefit of clients and prospective clients of JLT Specialty Limited. It is not legal advice and is intended only to highlight general issues relating to its subject matter but does not necessarily deal with every aspect of the topic. If you intend to take any action or make any decision on the basis of the content of this bulletin, you should first seek specific professional advice.