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Routledge Paperbacks Direct Understanding Complexity in Organizations Behavioral Systems

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Edited by Timothy Ludwig and Ramona Houmanfar

ORDER YOUR COPY OVERLEAF AND GET 20% OFF! Organizations are complex entities that must adapt the practices of their employees and management to meet the demands of a dynamic environment. Organizations are behavioral systems that coordinate interactions among its members and environment. Changing practices in one area of an organization can generate a reaction throughout the entire system, thus affecting the behaviors of those working within other areas, the experience of customers, and important organizational results. Behavioral Systems Analysis (BSA) focuses on these complex contingencies from the macro system all the way down to individual behavior. This book contains articles by internationally recognized experts in Behavioral Systems Analysis who discuss the role of organizational practices in their study of performance improvement and cultural change from both practical and conceptual perspectives. This book was published as a special issue in the Journal of Organizational Behavior Management. Timothy Ludwig is a senior consultant for Transformation Systems Inc. and Safety Performance Solutions and is professor at Appalachian State University, USA. He is currently serving on the Board of the Organizational Behavior Management Network and is the current editor of the Journal of Organizational Behavior Management. Ramona Houmanfar is an Assistant Professor in an internationally recognized doctoral program in Behavior Analysis at the University of Nevada, Reno. She is currently senior co-chair of the Association for Behavior Analysis International, a trustee of the Cambridge Center for Behavioral Studies (CCBS), and is editor of the Organizational Behavior Management Section of CCBS.

Contents:

1. Preface PART 1 Understanding Complex System Contingencies in Organizations 2. An Integrated Approach for Conducting a Behavioral Systems Analysis 3. Iterative Processes and Reciprocal Controlling Relationships in a Systemic Intervention 4. Behavioral System Feedback Measurement Failure: Sweeping Quality under the Rug 5. Strengthening The Focus On Business Results: The Need For Systems Approaches In OBM 6. Walden Two Revisited: Optimizing Behavioral Systems 7. Use of a Cooperative to Interlock Contingencies and Balance the Commonwealth PART 2 Understanding Complex Cultural Contingencies 8. The Role of Advocacy Organizations in Reducing Negative Externalities 9. Identifying and Extinguishing Dysfunctional and Deadly Organizational Practices 10. Role of Communication Networks in Behavioral Systems Analysis 11. A Selectionist Perspective on Systemic and Behavioral Change in Organizations 12. Organizational Performance and Customer Value 13. Behavioral Systems Analysis of Behavior Analysis as a Scientific System

April 2012: 264pp

PB: 978-0-415-63394-9 £24.99

£19.99

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