SAP Cloud Computing with CloudBurst and TSAM - IBM

Gerold Kurth – SAP Cloud Computing with CloudBurst and TSAM 14. Januar 2010

SAP Cloud Computing with CloudBurst and TSAM Gerold Kurth

© 2009 IBM Corporation

Agenda

Intoduction Aspekts of Cloud Computing CloudBurst and TSAM Sample SAP Cloud Service Cloud Service Templates for SAP Lifecycle Management Collaboration with SAP Benefits of SAP on CloudBurst and TSAM

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Operations & capital costs drive increasing IT spend A crisis of complexity … the need for progress is clear Global Annual Server Spending (IDC)

300 250

Power and cooling costs Management and admin costs New system spend

200

Uncontrolled management and energy costs

150 100 50

Steady CAPEX spend

19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10

$0B

Delivery organizations must address the server, storage and network operating cost problem, not just capital expense Source: IBM Corporate Strategy analysis of IDC data

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Der Service Katalog stellte die eigentliche Motivation für „Cloud Computing“ dar mit einer sehr hohen Anzahl an ServiceKombinationen mit temporärer Verweildauer SAP SCM 4.0 SAP SCM 4.1 SAP SCM 5.0 SAP SCM 5.1 SAP SCM 7.0

SAP Releases: min. 64 SAP APO 3.0A SAP APO 3.1

SAP BBP 2.0B SR2 SAP BBP 2.0C SR1 SAP EBP 3.0 SAP EBP 3.5 SAP EBP 4.0 SAP SRM 2.0 SAP SRM 3.0 SAP SRM 4.0 SAP SRM 5.0 SAP SRM 6.0 SAP SRM 7.0

SAP BW 2.0B SAP BW 2.1C SAP BW 3.0A SAP BW 3.0B SAP BW Content 3.1 SAP BW 3.5 SAP BW 7.0 SAP BW 7.01 SAP BW 7.10

7 Betriebssystemplattformen 4 verschiedene Datenbanken

SAP R/3 3.1I SR1 SAP R/3 4.0B SR1 SAP R/3 4.5B SAP R/3 4.6B SAP R/3 4.6C SR2 SAP R/3 Enterprise 47X110 SR1 SAP R/3 Enterprise 47X200 SAP ECC 5.0 SAP ECC 6.0 SAP Business Suite 7

SAP WEB AS 6.10 SAP WEB AS 6.20 SAP WEB AS 6.30 SAP WEB AS 6.40 SAP NetWeaver 04 / 7.0 SAP NetWeaver 04S / 7.1 SAP EP 6.0 SAP PI 3.0 SAP PI 7.1

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SAP CRM 2.0B SR2 SAP CRM 2.0C SR1 SAP CRM 3.0 SR1 SAP Solution Manager 3.0 SAP CRM 3.1 SAP Solution Manager 3.1 SAP CRM 4.0 SAP Solution Manager 7.01 SAP CRM 5.0 SAP CRM 5.1 SAP CRM 6.0 SAP CRM 7.0

Kombinationen: > 1.000 © 2009 IBM Corporation

Aspects of Cloud Computing For a definition of Cloud Computing see http://opencloudmanifesto.org

 Service Management – Provisioning and cloning – Lifecycle management  Monitoring – SLA reporting – Alert notification – Metering, accounting, billing  Dynamic Infrastructure – Virtualization support and awareness – Dynamic resource allocation / Scale up and scale out  Business Continuity – Avoid planned and unplanned downtime – Automation  Security

Private vs. Public Clouds – Requires similar technologies – Start with private clouds (local data access, known environment, no security issues) Production vs. Test/Development systems – Requires similar technologies – Start with test/development systems

Cloud Computing = Integration of: VIRTUALIZ ATION

5

+

SERVICE MGMT

+

STANDARDIZATION

+

AUTOMATION

+

SECURITY

=

Reduced Cost

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CloudBurst and Tivoli Service Automation Manager • Central Unit for deploying & managing Cloud Services in a datacenter environment •Enables dynamic instantiation and management of Cloud Services along their entire lifecycle •Facilitates Automation based on build- & management plans including humans and management components • Raises the level of abstraction for Service Management in data centers from single LPARs, storage volumes, SW installations to Cloud Services as the units of management • Integrated Management Solution •Based on strategic Tivoli Process Automation Engine (TPAE)

 Improve Improve Quality Quality of of Service Service Delivery Delivery Standardized Standardized delivery delivery models models and and templates templates Consistency Consistency of of configuration configuration  Faster Faster Service Service Deployment Deployment Expose Expose service service offerings offerings directly directly to service consumers to service consumers Automate Automate service service provisioning provisioning

Service Owner

Service Delivery Manager

 Lower Lower Cost Cost of of Service Service Delivery Delivery Improve Improve server/admin server/admin ratios ratios

Application Services Platform Services Service Consumer

Customer Customer Benefits: Benefits:

Improve Improve server server & & power power utilization utilization

Infrastructure Services IT Operator

Service Designer

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IBM CloudBurst – Minimum Konfiguration 42U Rack

Managed Cloud

Wndows 2003 EE IBM Systems Director 6.1.1 with Active Energy Manager IBM DS Storage Manager LSI SMI-S provider ToolsCenter 1.0 - DSA - UpdateXpress SP Installer - Bootable Media Creator - Advanced Settings Utility

BladeCenter Chassis

VMware VirtualCenter 2.5 U4 X3650 M2 Management Server SUSE Linux 10 SP2 Bluecloud 1.6.1 Tivoli Provisioning Manager V7.1 DB2 ESE V9.1 WebSphere Application Server ND V6.1.0.13

HS22 CloudBurst Mgmt Server

Redundant 4G FC, !GB Ethernet

3X HS22 – Managed Servers

Tivoli Directory Server 6.1.0.1 Tivoli Monitoring V6.2.1 D3400 – Dual Controller

Management Stack 7

12 x 45GB – 5.4 TB Storage

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TSAM Level 2 Service

Service Catalog

Tester

SAP WebSphere Service Portal Service Service

Project Lead

Infrastr. Service

Cloud

Platform Services

SAP

Infrastructure Services

Portal

WAS

AIX

Windows

... xLinux

DB2

...

Service Development and Delivery Platform Server Pool

Storage Pool

Repository & Security

Network

Infrastructure Components 8

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Sample SAP Cloud Service Fulfillment Flow

Automated deployment at specified time with specified capacity

John, Test Center Manager Requests capacity through a selfservice WEB 2.0 GUI for upcoming system test for 4 weeks reservation in September

TSAM utilizing TPM 7.1.1 

System Ready

Deploy system

John, SAP Center Manager Receives ready to use Additional SAP resources for monthly calculation

TUAM collectors*

Sudhir, Business Analyst Reporting (Birt) cloud usage over multiple deployments

*) TUAM collecting usage data including TSAM deployment data

SAP App. Server SW stack

Run Work

Linux OS

Xen

Hypervisor

Grant Access

Rest ore Save Year End Work is planned

Anne, Bob, Linda, SAP End User Or Batchprocessing Work on the additional resources

John, SAP Center Manager Restores image to do the Year End Work

John, SAP Center Manager

“work completed”

Monthly end work completed System image is saved

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IBM CONFIDENTIAL

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Existing Service Templates for SAP Landscapes Service Template covers existing SAP landscapes as well as creating new ones from a reference system      

SAP System Cloning SAP System Unattended Install SAP System Refresh SAP System Operations Management Platform Management Consolidation of DIs and offloading work from expensive Hardware (SUN, HP) to CloudBurst (see next chart )  Post-processing after System cloning  Home grown assets can be integrated

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Collaboration of IBM and SAP Create new SAP System

Configure I/O and network

Duplicate data DB personalization

Create SAP instance(s) SAP personalization

SLD/SolMan registration License handling etc.

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Ready

SAP instance provisioning and post-processing

Allocate storage

Database clonig

Provision DB System

Server provisioning

Create virtual server(s)

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Collaboration of IBM and SAP  Provisioning of SAP systems or instances (Unattended installation) – APIs for SLD, SAP Solution Manager ,… – SAP may provide templates for best practices installations

Post-processing after SAP System Copy A System copy needs about 60 manual post-processing steps like: – Cleanup of batch jobs, locks, spool data, update tasks, qRFCs… – Run BDLS to convert the logical system names and update the logical system names

 Dynamic Infrastructure – Application virtualization – SAP system directory (SLD, SolMan) should reflect correct system topology – Support Scale up/down if more/less resources (CPU, Memory) are needed and available • Adapt runtime environment dynamically (e.g. # of work processes, buffer sizes)

 Change management Allow end-to-end maintenance planning and ITIL change management process – Provide external APIs to SAP change management process – Currently under discussion between IBM Tivoli and SAP SolMan

Business Resilience – Enable SAP for continuous availability – Assign contact person in SAP for HA topics – Provide reliable health check mechanism – Support non-disruptive rolling kernel maintenance

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Experiences and Benefits for your SAP IT

Services

DB Admin Unix Admin SAP Basis SAP Basis SAP Basis

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before today Improve Quality of Cost Reduction Services Install of DB2/Oracle 1 day 12 min Maintain DB2 libraries ½ day 8 min Smarter Service Clone DB2 2-3 days 20 – 180 min Delivery Install of Operating System SAP on1 CloudBurst day 30 –TSAM 60 min and Prepare Upgrade / 2-3 days ~ 40 – 200 min Provide SAP System Add additional Application Reduce Delivery 1 day 10 min Server Time SAP Systems Refresh 1-4 days ½ - 3 min

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Thank You

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