INTERNATIONA HUMAN RESOURCE MANAGEMENT. INTERNATIONAL HRM
... Literature: Robbins, S.P., Judge, T.A. & Campbell, T.C. (2010). Organizational.
Saxion University of Applied Sciences School of Applied Psychology and Human Resource Management INTERNATIONA HUMAN RESOURCE MANAGEMENT INTERNATIONAL HRM INTERNATIONAL HRM YEAR 1 - QUARTER 1 Introduction to Psychology (3 credits) o
Foundations of individual behaviour in organizations
o
Personality and values, emotions and moods, emotional intelligence
o
Perception and individual decision making
Literature: Robbins, S.P., Judge, T.A. & Campbell, T.C. (2010). Organizational
Behaviour. Upper Saddle River, NJ: Pearson Education Limited. Ch. 1-2-4-5-8. Method of assessment: Written Exam Organizational Environment and Ethics (Anthropology) (3 credits) o
Differences in fundamental values, attitudes and behaviour between people in different countries and with different organizations
o
Working with people from different cultures
o
Solving ethical dilemmas: determining what constitutes right and wrong behaviour.
Literature: Reader with selected topics on cultural differences and ethics (authors such as Trompenaar, Hofstede and others)
Method of assessment: Written Exam Learning at Saxion (Written Communication) (3 credits) o
Becoming aware of level of business language skills and improving level of business language skills
o
Rules and procedures at Saxion
o
Requirements for business communication
Literature: MacKenzie, I. (2002). English for Business Studies. Cambridge, UK: Cambridge University Press.
Literature: Reader
Method of assessment: Report
1
Basic Communication Skills 1.1 (3 credits) Introduction program and student counseling o
acquaintance group members
o
personal learning styles, the Kolb inventory
o
self-awareness test
o
personal learning objectives
Basic communication skills o
sending interpersonal messages, LSD, etc.
o
listening and reading nonverbal messages
o
encountering, making contact, listening and asking questions
o
providing feedback
o
method of reflection
Literature: DeVito, J.A. (2011). Interpersonal Messages: communication and
relationship skills. Upper Saddle River, NJ: Pearson Education Limited. Literature: Robbins, S.P. & Hunsaker, P.L.H. (2007). Training in Interpersonal Skills: TIPS for Managing People at Work. Harlow: Prentice Hall.
Method of assessment: Individual portfolio Intercultural Communication 1 (3 credits) Self-Awareness and cultural background o
Analysing models (Hofstede, Hall, etc.)
o
Cultural identity
o
Personal values and standards
o
Cross Cultural Communication
Literature: Nunez, C., Nunez Mahdi, R. & Popma, L. (2009). Intercultural Sensitivity:
From Denial to Intercultural Competence. Assen: Van Gorcum B.V. Robbins, S.P. & Hunsaker, P.L.H. (2007). Training in Interpersonal Skills: TIPS for Managing People at Work. Harlow: Prentice Hall. Literature: Hofstede, G. & Hofstede, G.J. (2010). Cultures and Organizations. New York: Mc Graw-Hill.
Method of assessment: portfolio with assignments and final task
2
INTERNATIONAL HRM YEAR 1 - QUARTER 2 Organizational Behaviour 1: Organizational Psychology (3 credits) o
Attitudes and job satisfaction
o
Motivation concepts and application: job design, employee involvement and rewards
o
Work-related causes of stress and absence and what to do about it.
Robbins, S.P., Judge, T.A. & Campbell, T.C. (2010). Organizational Behaviour. Upper Saddle River, NJ: Pearson Education Limited. Ch. 3-6-7-19.
Method of assessment: Written Exam Introduction to People and Labour (3 credits) o
Historical and philosophical context of labour
o
Definitions of various types of labour
o
Industrial economy, post-industrial economy and network economy
o
Continuity and discontinuity of ‘self’
o
Modern views on ‘self’ and questionnaire self-empowerment
o
Labour market and the need for self-empowerment
Literature: Reader
Method of assessment: Report Business Economics (3 credits) o
Introduction to Cost Accounting
o
Introduction to Investment Analysis
o
Interpreting of Financial Statements (Balance Sheet, Profit and Loss account, Cashflow analysis)
Literature: Koetzier, W. & Brouwers, M.P. & Boer, de P. (2007 ). Basics of Financial
Management. Groningen: Noordhoff Uitgevers B.V.
Literature: Articles and cases provided on Blackboard
Method of assessment: Written Exam
3
Basic Communication Skills 1.2 (3 credits) Continuation of basic communication skills (1.1), adding: o
Conversation technique, determining goals, structuring, regulatory skills
o
Communication in professional environments
o
One-on-one interview: for example open interview
o
Formal presentation skills
Literature: DeVito, J.A. (2011). Interpersonal Messages: communication and
relationship skills. Upper Saddle River, NJ: Pearson Education Limited. Literature: Frambach, P. (2009). Dialogues. Groningen: Noordhoff Uitgevers.
Method of assessment: Assessment Professional Communication Skills 1 (3 credits) Introduction: methodical/professional conversation o
Theory: analysing model professional conversation (PAR)
o
Having a conversation to obtain relevant professional information and still remaining in contact with the client
o
HRM roles
Literature: DeVito, J.A. (2011). Interpersonal Messages: communication and
relationship skills. Upper Saddle River, NJ: Pearson Education Limited. Literature: Robbins, S.P. & Hunsaker, P.L.H. (2007). Training in Interpersonal Skills: TIPS for Managing People at Work. Harlow: Prentice Hall. Recommendation: Trompenaars, F. & Hampden-Turner, C. (2004). Managing people across cultures. Chichester, UKl: Capstone Publishing Ltd. Recommendation: Frambach, P. (2009). Dialogues. Groningen: Noordhoff Uitgevers.
Method of assessment: written exam, case- analyses
4
INTERNATIONAL HRM YEAR 1 - QUARTER 3 Organization Theory 1.1: Organizations and Work Design (3 credits) o
History of management theories: from Taylor to Emery & Trist
o
Quality of work: organizational factors influencing job satisfaction
o
Job Characteristics Model, work redesign and how to research effectiveness.
Literature: Weisbord, M.R. (2004). Productive Workplaces revisited. Dignity, Meaning
and Community in the 21st century. Hoboken: John Wiley & Sons Inc.
Literature: Herzberg, F. (1989). One more time, how do you motivate employees?
Harvard Business Review, 2003, 87-90. Method of assessment: Written Exam International HRM 1: Introduction (3 credits) o
Sphere of activity of HRM
o
Job content of HR professional
o
Relevant knowledge areas and areas of interest for the HR professional
o
Management aspects: role and position, instruments, cooperation partners of the HR professional
o
Role and position of the HR professional
o
Instruments of the HR professional
Literature: Foots, M. & Hook, C. (2011). Introducing Human Resource Management. Harlow: Pearson Education Limited.
Literature: Schuler, R.S. (2011). International Human Resource Management, Policies
and Practices for Multinational Enterprises (4th ed.). London: Taylor & Francis Ltd.
Reader
Method of assessment: Written Exam International and Comparative Labour Law 1 (3 credits) o
Introduction to law and social security important for employers as well as employees
o
Main structure of the labor law and social security system in different countries
o
Cross border working, not only within the European Union but also abroad
Literature: Blanpain, R., Bisom-Rapp, S., Corbett, W.R., Josephs, H.K. & Zimmer, M.J. (2007). The Global Workplace: International and Comparative Employment Law. New York: Cambridge University Press
Method of assessment: Written Exam
5
Basic Communication Skills 1.3 (3 credits) Groups: meetings and Communication o
Convening a meeting, preparing for and participating in the meeting
o
Discussion systems
o
Procedures and processes
o
Creative problem solving and negotiating
Literatuur: Schrevel, M. (2011). Meetings. Groningen: Noordhoff Uitgevers.
Literatuur: Thüss, A. (2008). Presentation. Groningen: Noordhoff Uitgevers.
Literature: Frambach, P. (2009). Dialogues. Groningen: Noordhoff Uitgevers.
Literature: DeVito, J.A. (2011). Interpersonal Messages: communication and
relationship skills. Upper Saddle River, NJ: Pearson Education Limited. Literature: Robbins, S.P. & Hunsaker, P.L.H. (2007). Training in Interpersonal Skills: TIPS for Managing People at Work. Harlow: Prentice Hall.
Method of assessment: Presentation Groupdynamics 1 (3 credits) Working in teams (Context: individual as student) o
theory: effective teamwork, phases in teambuilding
o
team roles, self-assessment team roles
o
cultural differences in a team
o
feedback in practice and in intercultural settings
o
Dealing with resistance
Literature: Robbins, S.P., Judge, T.A. & Campbell, T.C. (2010). Organizational
Behaviour. Upper Saddle River, NJ: Pearson Education Limited. Ch. 3-6-7-19. Literature: Johnson, D.W. & Johnson, F.P. (2012). Joining together: group theory and group skills. Upper Saddle River, NJ: Pearson Educations.
Method of assessment: Individual portfolio
6
INTERNATIONAL HRM YEAR 1 - QUARTER 4 Organization Theory 1.2: Job Evaluation and Reward Systems (3 credits) Payroll: establishing a pay structure o
Rewarding individual employees through variable pay agreement
o
Flexible benefits: developing a pay program and other benefits
o
Intrinsic rewards: employee recognition programs
Reader / internet / guest lectures. Topics will be treated more in depth and practical.
Method of assessment: Written Exam Introduction to Human Talent Development (3 credits) o
Developing, assessing and activating talent
o
Talent on the labour market
o
Trends and developments in the field of HTD, nationally and internationally
o
Roles of HTD, nationally and internationally
o
The key success-factors for organisations for optimally making use of the talent of its employees
o
Psychological, sociological and economic aspects involved in behaviour and motivation
Literature: Arnold, J & Robertson, I.T. (2010). Work Psychology. Upper Saddle River, NJ: Pearson Education Limited
Method of assessment: Written Exam Operations Management 1: Project Management -HRP (3 credits) o
The Project
o
People working on projects
o
The project from start to finish
o
Planning and scheduling
o
Drawing up a project plan
o
Organizing meetings
o
Conducting interviews
o
Writing a letter
o
Writing a report
o
Delivering a presentation
o
Making an executive summary
o
Making an offer
Literature: Grit, R. (2011). Project management. A Practical Approach. Groningen: Noordhoff Uitgevers.
7
Method of assessment: Report Research Skills 1 (3 credits) o
Problem analysis and research design
o
Data collecting and data processing
o
Data analysis
o
Conclusions and recommendations
o
Reporting
o
Purpose and objective of practice-related research
o
The position of problem analysis in the empirical cycle
o
Ability to unravel demand/undesirable situation
o
Finding and assessing sources of information
o
Theoretical framework
o
Formulation of a problem definition and partial questions
o
Applying analytical frameworks: mind map and causal field model
Literature: Verhoeven, N. (2011). Doing Research: the hows and whys of applied
research. The Haque: Eleven International Publishing. Method of assessment: Report
8