I popped an invitation in the mail to you/I just sent you an evite/your invitation is
on ... b) You expressed an interest in Arbonne at ______, and I wanted to invite ...
SCHEDULING-
Group/Party
(This is an adaptation from Patrice Matteson, Dynamic Production) 1. “Hi, ______________, this is __________ calling”
Pause- wait for “yes, hello, hi, do I know you, who, how are you?” 2.
If you know person, skip and go to step 3- Otherwise say . . . “I understand you are a good friend of ____________” “I understand you’re the _______________________” “If you recall, we met briefly at __________________ (last week)” “If you recall, you attended _____________________’s Arbonne presentation” Pause- wait for “yes, sure, that’s right”
3. “Is this a convenient time for you?” “Do you have a quick minute to talk?” Pause- wait for “yes or no” If no- “would an hour from now would be better?” or “would tomorrow at this time work better?” If yes- let them know why you are calling and get an appointment or an objection . . . 4. “The reason I am calling is because… a) I am having an Arbonne get-together/party/coffee with some of the mom’s from Chloe’s class and wanted to include you. Are you familiar with Arbonne? (Yes/No) If no- “Arbonne offers Swiss-formulated wellness and anti-aging skin care products that work better than anything I’ve used before. They have phenomenal products for the whole family and are a great value.” • I popped an invitation in the mail to you/I just sent you an evite/your invitation is on it’s wayI’m having a party/coffee/get together on (Thursday, April 2nd) and I’d love for you to come/for you to get a chance to hear about it. I have a limited number of spots, so I thought I’d make some phone calls, too- do you think you can make it?” If yes- “What have you learned/What has been your experience?” (be conversational and encourage them to come anyway) • I popped an invitation in the mail to you/I just sent you an evite/your invitation is on it’s wayI’m having a party/coffee/get together on (Thursday, April 2nd) and I’d love for you to come-it will be fun and you’ll learn some new things, etc.” I have a limited number of spots, so I thought I’d make some phone calls, too- do you think you can make it?” b) You expressed an interest in Arbonne at __________, and I wanted to invite you to an upcoming event I’m having (at my home/at _________) • I’m having a party/coffee/get together on (Thursday, April 2nd) and I’d love for you to comedo you think you can make it? I have a limited number of spots, so I thought I’d call and then shoot you an invite.
c) I have recently started a business with Arbonne, have you heard of it? (Yes/No) If no- “Arbonne offers Swiss-formulated wellness and anti-aging skin care products that work better than anything I’ve used before. They have phenomenal products for the whole family and are a great value.” • I popped an invitation in the mail to you/I just sent you an evite/your invitation is on it’s wayI’m having a party/coffee/get together on (Thursday, April 2nd) and I’d love for you to come/for you to get a chance to hear about it. I have a limited number of spots, so I thought I’d make some phone calls, too- do you think you can make it?” If yes- “What have you learned/What has been your experience?” (be conversational and encourage them to come anyway) • I popped an invitation in the mail to you/I just sent you an evite/your invitation is on it’s wayI’m having a party/coffee/get together on (Thursday, April 2nd) and I’d love for you to come-it will be fun and you’ll learn some new things, etc.” I have a limited number of spots, so I thought I’d make some phone calls, too- do you think you can make it?” d) You mentioned you’d like to find a solution for your complexion/wrinkles, eczema, dry hands, lack of energy, paying for school tuition, making a few extra hundred dollars each month, etc, and I felt you might want to learn how becoming a preferred client, or consultant with Arbonne could benefit you and your family. I would love for you to join me and (some of the neighbors/ some other gals/ etc) to hear about Arbonne’s products and opportunity. • I’m having a party/coffee/get together on (Thursday, April 2nd) and I’d love for you to comedo you think you can make it? I have a limited number of spots, so I thought I’d call and then shoot you an invite e) I am having an Arbonne get-together/party/coffee with some of the preferred clients in my Arbonne organization and wanted to include you to hear about the new products Arbonne just launched/Arbonne’s Detox Spa Products. • I popped an invitation in the mail to you/I just sent you an evite/your invitation is on it’s wayI’m having a party/coffee/get together on (Thursday, April 2nd) and I’d love for you to come.” I have a limited number of spots, so I thought I’d make some phone calls, too- do you think you can make it?” f) (name your reason- think about it for a few minutes before calling!) Pause- wait for response If yes- “Great. Look for your invitation; it’s got all the details. I will call you a day or two in advance to confirm/make sure you know directions. In the meantime, if something comes up and you can’t make it, I’d really appreciate a call so I can try and fill your spot.” If no- See step 5
5. Respond to “No” – Ask to Schedule a one-on-one I understand. • “I would love to get together with you for coffee so you can hear about Arbonne and we can have a chance to get together at the same time?” OR
•
“What do you think about getting together for coffee so you can hear about Arbonne and we can have a chance to get together at the same time?” Do mornings or afternoons work better for you? (Suggest days you are available)
If no again . . . I understand. • “I know timing is everything. Would you like me to call you make in a few weeks/ next month?”
