The Senior Project Officer will be a key contributor to Impactt’s vision to improve workers' livelihoods in a way that benefits businesses and workers. The Senior Project Officer has the following responsibilities: Clients: As a Senior Project Officer you are responsible for building good work relationships with existing and new clients. You:
Develop and maintain excellent client relationships
Proactively lead, manage and grow a number of medium to large clients/accounts and support growth of larger accounts Understand Impactt’s clients’ programmes, are able to identify where Impactt’s services add value and secure collaboration Write proposals for medium sized projects and support on proposal writing for larger projects Support with the development and implementation of marketing materials/activities Promote Impactt and its work at external events
Technical & Process: At Impactt, project team members have technical knowledge of common human rights issues in global supply chains. A career at Impactt means ongoing learning to deepen and widen your understanding of these issues. From a technical perspective you have: An understanding of how international supply chains work Strong knowledge of the social compliance agenda and beyond compliance activities A good understanding of social compliance audits, site and worker management training and impact assessments. We are all for working smart, not hard. That means that you deliver projects in line with Impactt’s project management and administrative procedures: Demonstrate the ability to take a brief and transform this into an accurate output Brief colleagues on project details and support on the implementation as and when required Organise, simplify and analyse large volumes of data in an efficient manner Report on project findings Keep excellent time management, ensuring on-time and on-budget project delivery Pay attention to detail achieving ‘right first time’ outputs Support on fieldwork in the UK and globally on a needs basis Leadership: The working environment is dynamic and we are known for being a leader in the field. Subsequently we need project team members with strong leadership skills. This means that you: Take ownership and responsibility for your work Work as part of a team and collaborate/consult as and when required
Problem solve and think outside of the box as and when needed Have strong communication skills
Take a flexible approach to work balanced with the ability to prioritise
Core Competencies required: Essential 2+ years’ work experience in a similar role Strong understanding of: o Ethical trade / the social compliance agenda o Beyond compliance activities o How supply chains work Strong skill set in: o Project management o Data analysis involving advanced use of excel and large data sets o Reporting writing and writing in general Basic knowledge of project management financials Strong capacity to work with international teams Desirable Experience in or exposure to social compliance auditing and/or beyond compliance activities Experience in business development including replying to RFPs and proposal writing First hand exposure of working or volunteering in less developed countries Personal Attributes: This is what we look for in a new colleague: Passionate about the work we do Strong sense of initiative and great capacity at working on his/her own Excellent team player Proactive and solution orientated Adaptable Reliable, strong integrity and ethical behaviour Excellent listening and interpersonal skills Empathy with others and ability to respond accordingly By delivering on these responsibilities, the postholder will make a significant contribution to Impactt’s 5-year global outcomes: Positive impacts on 6 million workers Working with 150 clients Team of 70 people £6 million turnover High performing team
