CommVault Education Services enable customers to rapidly develop ... customers that Simpana software does what it's supp
Highlights: 1. Industry Leading, Personalized Support Certified experts enable you to proactively address issues before they become problems 2. Reasoned, Executive Guidance Achieve the modern data and information management environment you demand with vendor flexibility and long term viability. 3. Expert Implementation and Operational Optimization Accelerate implementation, reduce efforts, and mitigate risk so that you benefit from ® Simpana software more rapidly than you ever thought possible. 4. Maximize Learning Effectiveness The role-based knowledge, skills, and best practices to operate and optimize your modern data management environment.
CommVault® Services When it comes to transforming your vital IT infrastructure, you need assurance that risk and uncertainty will be mitigated. Not only do you need to have confidence in your data protection platform, you also need to know that it is backed by industry leading services experts who will consistently help you achieve operational success. Employing ® predictable, repeatable, best-practices-based methods, the CommVault Services team enables its customers worldwide to realize the full value of their data.
Consulting Services CommVault Consulting Services experts deliver trusted, exective level advice so customers can develop a distinctive, yet pragmatic vision for their modern data management environment. Industry specialists in modern data protection, archiving and compliance, disaster recovery and operations optimization, our seasoned consults lead clients on transformational journeys with proven, consultative methods. In fact, select Consutling Services offerings are available on a fixed-price, standard-outcome basis.
Professional Services The Professional Services team at CommVault provides the detail design, deployment, installation, start-up and remote monitoring and management solutions you need to ® implement and operate a truly unified Simpana software environment. By leveraging proven CommVault methodologies and expertise, CommVault Professional Services engineers will augment and enhance your IT staff to speed migration, reduce deployment time, and improve your return on investment.
Education Services CommVault Education Services enable customers to rapidly develop mastery of Simpana software capabilities so they can intelligently manage data and information across heterogeneous applications, virtual servers, operating systems and infrastructure. CommVault Education Services offers an extensive role-based curriculum that includes web-based, virtual instructor-led courses, and traditional classroom training that can be accessed from desktops, laptops and mobile devices. From our global Education Advantage learning portal, customers easily assess their role skill-level and select a curriculum and certification path to further personal and professional growth.
Support Services With industry-leading customer satisfaction ratings, CommVault Support Services is a combination of people, process, and talent that customers trust to help them leverage the full value of Simpana software, optimize operations, meet stringent service levels, and obtain professional success, regardless of time of day or worldwide location. Our Engineers rank with the industry’s best. That talent, combined with CommVault’s innovative tools and technology that are embedded into the support process, allows us to deliver the highest standard of support—an experience that constantly reassures our customers that Simpana software does what it’s supposed to do, that they have the best support possible, and that their reasons for implementing CommVault were justified.
KEY CAPABILITIES AND BENEFITS Needs Based Assessment and Design
Key business functions, regulatory requirements, and applications are identified along with respective needs for business resiliency. These requirements are the basis for building data and information management capabilities that are in-line with business value..
Solution Optimization
Ensure that your data protection environment delivers optimal results throughout its entire lifecycle, not just when it’s new. CommVault Services experts will review your Simpana software environment according to your schedule, provide technical consultation, and make adjusts to optimize important attributes such as: performance, scheduling, data retention, and storage optimization.
Education
Educate staff on the most valuable Simpana software features they should use everyday or develop a refined competency with capabilities before being released into widescale production. Education Services enable you to educate your team using role-based curricula that is mapped to a multitiered certification program, to maximize learning effectiveness.
Trusted Customer Support
Finding the root cause to support issues is often accelerated by an onsite Simpana expert with the training and experience that only a CommVault Resident Support Engineer brings to bear. This same RSE can then rapidly implement any updates and ensure support issues are resolved satisfactorily.
Transformation
CommVault understands that change can be intimidating for an organization overwhelmed by today's IT landscape. Our seasoned professionals help clients overcome both technical and organizational challenges to achieve the transformation vital for maintaining a competitive market position.
Peace of Mind
Rest easy knowing that skilled Simpana software experts will be proactively analyzing the service levels of your environment and working together with your data protection professionals to ensure your company receives the value that you expect from a data and information platform like Simpana software.
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Column description in arial font , size 9pt. For more information about Simpana ® software modules and solutions, and for up-to-date system requirements, please visit www.commvault.com www.commvault.com • 888.746.3849 •
[email protected] CommVault Worldwide Headquarters • 2 Crescent Place • Oceanport, NJ 07757 Phone: 888.746.3849 • Fax: 732.870.4525 CommVault Regional Offices: United States • Europe • Middle East & Africa • Asia-Pacific • Latin America & Caribbean Canada • India • Oceania
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