INDUSTRY LANDSCAPE. THE OPPORTUNITY. CLIENT BACKGROUND. Large
insurance companies often face challenges due to lack of consolidated data ...
SIMPLIFYING DATA TRANSFER AND OPTIMIZING BUSINESS PROCESSES Data transfer platform consolidation resulting in 20-30% cost savings and reduction in deployment time.
INDUSTRY LANDSCAPE Large insurance companies often face challenges due to lack of consolidated data transfers, application integrations and visibility into their information flows. This has made their business operations difficult and inefficient. These challenges have also hindered the efforts of large insurance companies in speeding up their operations, and create bottlenecks in their service offerings to their customers.
THE OPPORTUNITY The client’s operations were growing at a rapid pace and there was a need to consolidate and simplify file transfers. Several mergers and acquisitions, required that they integrate all their
More than 65 percent time
reduction
in
data transfer infrastructures and applications. It was also necessary for them to have higher
on-boarding new partners
levels of visibility to track and audit the file transfers. With growing business volumes, the
after the implementation of
company required a faster turnaround time. Additionally, the nature of their business required
the new Trading Partner
them to meet government regulations and industry mandates around data security and
On-boarding process
transmission standards which in turn required a reliable platform and data transfers through secure mechanisms only.
CLIENT BACKGROUND The client is one of the largest Insurance companies in the US, with more than eight decades in the insurance industry, providing Auto, Property & Life Insurance, Mutual Fund, Variable Annuities and much more. They operate in 41 states across the US, serving more than 15 million customers.
THE SOLUTION
BUSINESS IMPACT
Wipro consolidated the existing distributed data transfer platforms
? New trading partner onboarding process reduced from more
and implemented a robust data transmission gateway, IBM Sterling Integrator (SI) with Sterling File Gateway (SFG), as the selected MFT platform. Wipro designed and implemented the SI/SFG platform in a high availability architecture which can support all the data transfer requirements of the customer, in compliance with government regulations for secure data mechanisms and all industry standards. Understanding the criticality and business impact of the data transfers, Wipro migrated all the legacy data transmission applications in a phased manner to the SFG platform with no impact on business continuity. The single consolidated file gateway with the reviewed, much faster and fine-tuned Trading Partner On-boarding process enabled the customer to exchange data securely, reliably and seamlessly with business partners and government agencies. The CRM interfaces were redesigned and migrated from legacy middleware applications to IBM Sterling Integrator resulting in faster
than 20 days to less than a week ? 20-30% cost savings through platform consolidation, and reduced deployment time ? Quicker fault handling, exception tracking and adherence to changing industry standards resulting in quicker turnaround time ? Flexible and scalable solution to support growing business requirements, with minimum impact on downstream applications due to business changes, with automated reconciliation reports and notifications ? Reinforced security and reliability of the data transfer platform with adherence to all data regulatory requirements ? Optimized business process practices provide improved customer service experience
customer service and a better customer experience.
For more information, visit us at www.wipro.com/integration or email us at
[email protected]
About Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation and an organization wide commitment to sustainability, Wipro has a workforce of 140,000 serving clients across 61 countries. For more information, please visit www.wipro.com
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