6 days ago - Surgical Imaging. Devices. Professional. Camcorder. Imaging Products & Solutions Segment ..... Introduc
Sony IR Day 2018
May 22, 2018
Sony Corporation
Game & Network Services(G&NS)
3
Music(SME)
20
Music(SMEJ)
31
Pictures
48
Imaging Products & Solutions(IP&S) Mobile Communication(MC)
68
Operation & Sales Platform Home Entertainment & Sound(HE&S)
98
Semiconductors
115
Sony IR Day 2018 Game & Network Services Segment May 22, 2018
John (Tsuyoshi) Kodera Business Executive, Sony Corporation President & CEO, Sony Interactive Entertainment
Agenda
Game & Network Services Segment
1. FY2017 Review 2. Strategy from FY2018
Sony IR Day 2018
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Game & Network Services Segment
1. FY2017 Review
Sony IR Day 2018
FY2017 Key Achievements Further expand PlayStation® user base
4
Game & Network Services Segment
Enhance game line-up
Grow PlayStation®Plus paid subscribers PlayStation®Plus paid subscribers
34.2M 26.4M
PlayStation®4
20.8M
79M units
cumulative sales as of Mar 31 2018
PlayStation™Network
80M+ MAU As of Mar 31 2018
PS4 Game Play
800M hrs+/week As of final week of Dec 2017
246M games sold
E/FY15
E/FY16
E/FY17
FY2017 PS4 software unit sales
Sony IR Day 2018
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Challenges and improvements
Game & Network Services Segment
PlayStation®VR
PlayStation™Vue
ForwardWorks
VR market growth below expectation
Market & future business model remains uncertain
Delays in title development Still in investment phase
Improvements required in spite of steady growth Utilizing these businesses to strengthen user engagement is key
Sony IR Day 2018
FY2017 Operating Profit Variation from FY2016
6
Game & Network Services Segment
(Bil yen) Sales revenue
1,649.8
+18%
1,943.8 177.5
Operating income
135.6
① ②
① Profit improvement from hardware cost down etc. ② Profit growth from software sales and add-on contents including network
③ ④ ⑤
③ Network services growth mainly with PS Plus paid subscribers
④ Increase in SGA to support network sales growth and R&D
⑤ Impact of exchange rates*1 FY2016 Act
FY2017 Act
*1: Impact of foreign exchange fluctuations is calculated using the sales and costs denominated in each currency in FY2017 and comparing them with the previous fiscal year Sony IR Day 2018
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Game & Network Services Segment
2. Strategy from FY2018
Sony IR Day 2018
Strategy from FY2018 Enrich and utilize exclusive titles
8
Game & Network Services Segment
Leverage install base and active user
Grow and improve recurring revenue
PS4 cumulative install base
FY13
FY14 FY15
FY16
FY17
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Strengthen user engagement
Game & Network Services Segment
User engagement
eSports
Balanced game portfolio
F2P
Improve user experience
Variety of game models
Enhance data analytics
IP Franchise
PS VR
PS Vue
Sony IR Day 2018
The virtuous cycle of PlayStation
10
Game & Network Services Segment
Strengthen IP
リカーリング収益の更 なる成長と進化 OUTCOME
Exclusivity Utilize catalog
MAU Platform of Choice
PS Plus Enrich membership
Rich features
Grow revenue
Attractive services
Improve Ecosystem
Retention Cash Conversion Cycle
Cash Flow
25
Expand user base Increase playtime
Sony IR Day 2018
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Mitigate the impact of platform lifecycle
Game & Network Services Segment
(Bil yen)
190
O.P. trend
(FY1993〜2018)
• Aim to mitigate the impact of platform lifecycle compared to the past cycle and stabilize profit structure. • Generate cash flow by effectively utilizing 1 trillion yen network business.
93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18
Free Cash flow trend (FY2013〜2017)
5 years cumulative PlayStation® launch
PlayStation®2 launch
PlayStation®4 launch
700 Bil-yen+
PlayStation®3 launch Sony IR Day 2018
FY2018 Operating Profit Variation from FY2017
12
Game & Network Services Segment
(Bil yen) Sales revenue
1,943.8
1,900
Operating income
177.5
190
③ ④ ⑤
① Hardware unit sales decline and cost increase ② Profit growth from game software sales and add-on contents growth including network
③ Network services growth mainly with PS Plus paid subscribers
① ②
④
Increase in R&D and SGA etc.
⑤ Impact of exchange rates*1 FY2017 Act
FY2018 Apr Fct
*1: Impact of foreign exchange fluctuations is calculated using the sales and costs denominated in each currency in FY2018 and comparing them with the previous fiscal year. Sony IR Day 2018
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FY2020 Target
Sales revenue
Game & Network Services Segment
1,800 Bil-yen
(For Reference)
Operating Profit
130〜170 Bil-yen O.P trend
(FY1993〜2018, FY2020 Target)
190
(Bil-yen)
170 130
Sony IR Day 2018
1994
We were aiming 1M units.
From now
We are aiming 100M MAU.
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Sony IR Day 2018 Music Segment May 22, 2018
Sony Music Business Overview
Music Segment
(Equity Method)
Sony Music Entertainment (“SME”)
Sony Music Entertainment Japan (“SMEJ”)
Sony/ATV Music Publishing (“S/ATV”)
EMI Music Publishing (“EMI”)
Outside Sales (FYE18 ACT)
Visual Media & Platform: 34% Recorded Music: 57%
SMEJ: SME: SME:
Music Publishing: 9%
SMEJ:
Sony IR Day 2018
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FYE21 Financial Target
Music Segment
Operating Income: 110~130 billion yen ※ Sales Amount (For Reference): 800 billion yen
Sony IR Day 2018
Sony IR Day 2018 Music Segment (SME) May 22, 2018
Business Executive Sony Corporation Chief Executive Officer Sony Music Entertainment
Chief Operating Officer Sony Music Entertainment
Rob Stringer
Kevin Kelleher
18
Sony Music FYE18 Achievements and Highlights Strong Financial Results
Year over Year increases in:
Revenue
Operating Income
Global Music Company
Market Share
Stronger Growth Global Market
Streaming
+44%
(ex Japan)
Operating Margin
#2
25.1%
A Global Leader
Cash Flow
Digital Video
+42%
Total Market
+10.5% Sony IR Day 2018
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Strong Repertoire Performance
Beautiful Trauma
Something Just Like This
P!nk
Chainsmokers Human
Rag’n’Bone Man
21 Savage
Camila Cabello
Childish Gambino
Kane Brown
Maluma
Khalid
Closer
Chainsmokers
Harry Styles
I’m The One
Harry Styles
DJ Khaled
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Evolution of Streaming Landscape Strategies:
1
Drive Paid Subscription Around the World
Healthy Competition and Consumer Choice
Increase Revenue Per User
2
Transition Established and Open Developing Markets to Paid Subscription
Modernize Product and Plan Offerings
Established
Create greater differentiation between paid and free tiers
SELL
unlimited
Construct new product configurations and content to upsell subscribers
Developing Expand the use of voice, a driver of music consumption in the home and soon in the car Launch pre-pay subscription options for developing markets
CURRENT FOCUS
LONG-TERM FOCUS Sony IR Day 2018
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Strategic Investment In The Orchard MUSIC
VIDEO
TECH
DISTRIBUTION
World Class Analytics Capabilities Talent Discovery Analytics in the Creative Process
Targeted Marketing and Promotion Digging Deeper To Find Talent Earlier
Predictive Analytics = Measured Risk Taking
Strengthening Artist Relationships
Optimizing Revenue Marketing ROI Increasingly Measurable
Breaking Hits
Transparency in Payments
Advanced Partner Analytics
Real Time Sales Reporting Sony IR Day 2018
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Sony IR Day 2018
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Creative, Artist-Centric Approach Increase Creative Workforce
Artist Relationships
Creativity & Musical Instinct
Streaming Genre Focus
Creative & Business Services
Human Resources Focus
Sony IR Day 2018
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Recorded Music Market Profile ($ in billions; excludes Japan) Streaming Other Digital Physical Public Performance / Sync
Three years of solid market growth
Streaming growth more than offsetting declines in physical and download markets
Expect market growth in 2018
Streaming represents 45% of total market:
Continued rapid growth of streaming, reaching 54% of total market
Greater download and physical declines
-
Paid subscription revenue up 50% year over year
-
176 million premium paid subscribers
+4.0% $12.1
-2.6% $11.6
+9.1% $13.2
$1.9 16% of
$2.7
$4.5
$3.9
23% of Total Market
34% of Total Market
$3.6
Total Market
+10.5% $14.5
+4.1% $15.1
$6.5
$8.2
45% of Total Market
$3.2
$2.7
54% of Total Market
-35% Downloads
+29%
Audio Streaming
+15% Video
$2.1
$4.0
$3.8
$3.4
$3.2
$2.6
$1.8
$2.0
$2.1
$2.1
$2.2
CY14A
CY15A
CY16A
CY17A
CY18 Est
Healthy industry performance overall supports SME growth Source: IFPI Note: Digital Figures Include Digital Radio (SoundExchange)
Sony IR Day 2018
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Sony Music Operating Income: FYE17 Act FYE18 Act (US Dollars)
2
3
1
FYE17 Act
1
Physical & Download
2
Streaming
3
All Other (Investments, SG&A)
FYE18 Act Sony IR Day 2018
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Sony Music Operating Income: FYE18 Act FYE19 Forecast (US Dollars)
2
3
1
FYE18 Act
1
Physical & Download
2
Streaming
3
FX / All Other (Investments, SG&A)
FYE19 Forecast Sony IR Day 2018
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Sony IR Day 2018 Music Segment (SMEJ) May 22, 2018
Business Executive Sony Corporation Representative Director Chief Executive Officer Sony Music Entertainment (Japan) Inc.
Director of Board CFO, Corporate EVP Sony Music Entertainment (Japan) Inc.
Michinori Mizuno
Toshihiro Konno
Agenda
Music Segment (SMEJ)
1.Business Outline 2.Mid-Term Vision 3.FY17 Results / FY18 Forecast
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1. Business Outline
Sony IR Relations Day 2018 Sony Corporation Investor
Company Profile
32 32
Music Segment (SMEJ)
Name: Sony Music Entertainment (Japan) Inc. Established: March, 1968 Location: 4-5 Rokubancho, Chiyoda-ku, Tokyo Representative Director: Michinori Mizuno Number of Subsidiaries: Approximately 20 Revenue Breakdown
Other
Music Physical Digital
FY17 Anime
Artist Management Music Publishing
Mobile Game Sony IR Day 2018
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50 Year Journey
〜 Business Diversity Starting from CBS/Sony 〜
Diversify Business by Horizontal Expansion
Strengthen Music Business by Vertical Integration
1968
Est. CBS/Sony Records Inc. Began publishing business
ʼ97 began consignment sales for other companies Began music distribution business
Music Biz
Built record factory
Music Segment (SMEJ)
ʼ75 began record warehouse / logistics business
ʼ87 in-house jacket design
ʼ78 built recording studios
Began Zepp operations
Package Solution
ʼ17 first overseas Zepp
Live Solutions
Biz
Talent Managem ent Biz
Biz
Artist / Talent management
Managed comedian talent
ʻ97 est. SPE VISUAL WORKS
Anime Biz
ʼ03 changed name to Aniplex, increased investment ʻ78 est. Sony Creative Products Character Biz
Voice actor management
Began distribution of Fate/Grand Order
Production Studio
Global Distributi on
Mobile App Game Biz
ʼ05 est. US-based company
Sony IR Day 2018
Business Model
34
Music Segment (SMEJ)
Digital
Real Content Artists, songs, recorded music, anime, video, mobile game, characters, etc.
Live Sony IR Day 2018
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2. Mid-Term Vision
Sony IR Relations Day 2018 Sony Corporation Investor
Mid-term Vision
36 36
Music Segment (SMEJ)
Road to General Entertainment Company ◆ Creating and Maximizing Hits ✓ Strengthen music and anime IP ✓ Leverage IP
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Creating and Maximizing Hits
〜 Strengthen Music and Anime IPMusic 〜 Segment (SMEJ)
© 2018 Peanuts Worldwide LLC
©2016 川原 礫/KADOKAWA アスキー・メディアワークス刊/ SAO MOVIE Project
Sony IR Day 2018
Creating and Maximizing Hits Expand Business Domain (Example: Fate Series)
〜 Leverage IP 〜 Theatrical
38
Music Segment (SMEJ)
Mobile Game
TV Broadcast
©TYPE-MOON / FGO PROJECT ©TYPE-MOON・ufotable・FSNPC
©TYPE-MOON/Marvelous, Aniplex, Notes, SHAFT
Visual Package Media
IP
Event
Music
Sony IR Day 2018
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Creating and Maximizing Hits
〜 Leverage IP 〜
Music Segment (SMEJ)
Sustainable Growth in Mobile Game Business ✔ Fate/Grand Order Retention Initiatives
✔ New Hit IP-Based Products
ⓒ乃⽊坂46LLC
©Magica Quartet/Aniplex・Magia Record Partners
©Seed&Flower LLC/Y&N Brothers Inc. ©enish,Inc.
©TYPE-MOON / FGO PROJECT
Sony IR Day 2018
Mid-term Vision
40
Music Segment (SMEJ)
Road to General Entertainment Company ◆ Overseas Expansion ◆ New Businesses
Sony IR Day 2018
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Overseas Expansion - countries/regions
France
Music Segment (SMEJ)
China (Shanghai) Representative Office
Germany
US (LA) Based Company
Live Venues in Asia
New Taipei Singapore
Australia
Kuala Lumpur Sony IR Day 2018
New Businesses
42
Music Segment (SMEJ)
Sports
Event
AI
VR
©Sony Music Entertainment(Japan)Inc. ©Intelligent Machines Amazes You Inc. ©Aisii Inc.
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3. FY17 Results / FY18 Forecast
Sony IR Relations Day 2018 Sony Corporation Investor
FY17 Operating Profit Variance from FY16
Mobile Game
Music/ Anime
44 44
Music Segment (SMEJ)
Gain on Sale of Real Estate Other
Operating Income
FY16
FY17*
FY17
(Excludes OneTime Factor) Sony IR Day 2018
45
FY18 Operating Profit Forecast Variance from FY17
Mobile Game
Music/ Anime
Music Segment (SMEJ)
Other
Operating Income
FY18 Forecast
FY17* (Excludes OneTime Factor)
Sony IR Day 2018
Sony IR Day 2018 Pictures Segment May 22, 2018
Business Executive Sony Corporation Chairman and CEO Sony Pictures Entertainment Inc.
Tony Vinciquerra
46
S o ny IR D AY 2 0 1 8 TOKYO
TONY VINCIQUERRA CHAIRMAN & CEO, SONY PICTURES E N T E RTA I N M E N T 48
SPE FYE18 Review
REVENUE GREW 10% TO OVER $9 BILLION; OI GREW 34% TO $376 MILLION
($ in millions)
SALES
+10.1%
$8,292 1
2
$9,133 3
1
4
$376 2
$280 *
OPERATING INCOME
FYE17 Actual Note: FYE = Fiscal Year Ended (e.g., FYE17 = Fiscal Year Ended March 2017) Source: Pictures Segment Supplemental Data, March 31, 2018 * FYE17 operating income excludes the $962 million goodwill impairment write‐down
FYE18 Actual
Increase in Motion Pictures’ OI driven by stronger slate in FYE18 (e.g., Jumanji, Spider‐Man: Homecoming, Baby Driver, Peter Rabbit) compared to prior year In Television Productions, higher licensing revenues for U.S. TV series offset by lower television licensing revenues on catalog product in current year
3
Media Networks had loss from Ten Sports, a newly acquired business
4
One‐off charges due to reductions in centralized costs and executive restructuring 49
50
51
S o ny I R DAY 2 0 1 8 TO K YO
52
“GENUINE CINEMATIC CRAFT AND TECHNIQUE” New York Times
“MOST FUN YOU'LL HAVE AT THE MOVIES ALL SUMMER” Rolling Stones
“PURE MOVIE MAGIC” Associated Press
53
FINDING THE BEST HOME FOR OUR CONTENT
54
55
56
Four Strategic Objectives CONTROL IP
STRENGTHEN LABELS
GLOBAL FOCUS
FINANCIAL DISCIPLINE
COLUMBIA PICTURES CONSUMER FILM THEME PARKS TRISTAR PICTURES PRODUCTS + LBE SONY PICTURES ANIMATION
IP GAMES
NEW TECH TV SHOWS (VR)
SCREEN GEMS SONY PICTURES CLASSICS AFFIRM FILMS SONY PICTURES INTERNATIONAL PRODUCTIONS
57
“THEATRICALITY”
TRANSITION TO DIGITAL MARKETING
RESHAPING THE ORGANIZATION
TIGHTEN WINDOWS
“THE OPPORTUNITY OF URGENCY” 58
59
60
C R E AT I O N CONNECTING I N N O VAT E C O L L A B O R AT I O N EMPOWERING
61
REIMAGINING SPE
62
S o ny I R DAY 2 0 1 8 TO K YO
63
SPE FYE19 Forecast ($ in millions)
+0.8%
$9,133
SALES
ASSUMPTIONS FOR FYE19:
$9,210* 1
2
3
4
$400**
$376
OPERATING INCOME
1
Our current projections for the Motion Pictures’ FYE19 slate are lower than FYE18’s very high‐ performing slate, and we expect higher unreleased marketing costs
2
Television Productions is forecasting a reduction in OI based on assumptions regarding several series ending, partially offset by new series launching; also planning for higher development spend
3
FYE18 Actual
FYE19 Forecast
Source: Pictures Segment Supplemental Data, March 31, 2018 and SPE Management * FYE19 sales forecast converted at 105 JPY/USD and rounded down to the nearest 10 billion yen to ¥960 billion ** FYE19 Operating Income represents best estimate under new GAAP
4
Media Networks growth primarily from Ten Sports, GSN and the Latin America region with general growth across most of the rest of the portfolio Change to GAAP rules and other 64
SPE FYE 21 Financial Target Revenue: ¥1,050 Billion ($10 Billion) (For Reference)
Operating Income:
¥58 – ¥68 billion ($550 – $650 million)
Implied Margin %:
5.5% – 6.5%
*$1 = ¥105 65
66
Sony IR Day 2018 Imaging Products & Solutions Segment Mobile Communications Segment May 22, 2018
Shigeki Ishizuka Corporate Executive Officer, Executive Vice President, Officer in charge of Imaging Products & Solutions Business/Mobile Communications Business Sony Corporation Representative Director and President Sony Imaging Products & Solutions Inc.
Imaging Products & Solutions Segment Mobile Communications Segment
Introduction
Shigeki Ishizuka Corporate Executive Officer, Executive Vice President, Sony Corporation Imaging Products & Solutions Segment
Mobile Communications Segment
Sony Imaging Products & Solutions Inc.
Sony Mobile Communications Inc.
Shigeki Ishizuka Representative Director and President
Mitsuya Kishida Representative Director and President
Toru Katsumoto Hiroshi Kawano Representative Director and Deputy President
Sony Network Communications Inc. Hirokazu Takagaki President and Representative Director
Sony IR Day 2018
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Imaging Products & Solutions Segment Mobile Communications Segment
Agenda
1.
Imaging Products & Solutions Segment
Ishizuka
2.
Mobile Communications Segment
Ishizuka/Kishida
3.
Reference Materials
Sony IR Day 2018
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1. Imaging Products & Solutions Segment
Sony IR Relations Day 2018 Sony Corporation Investor
Imaging Products & Solutions Segment
Organization: Sony Imaging Products & Solutions Inc. Digital Imaging Group
Professional Solutions and Services Group Media
ILC
Lens
Cinema
DSC
Medical Business Group
Visual Simulation
Professional Products Group
Camcorder
Broadcasting Professional System Camcorder
FeliCa Business Division
Peripheral Medical Devices
Education Sports
70 70
Network Camera
Display
Life Science
Surgical Imaging Devices
Imaging Platform: Light to Display Light Source
Lens
Image Sensor
Image Processingg
IP Transmission
Display
Sony IR Day 2018
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Imaging Products & Solutions Segment
FY2017 Review
(bln yen)
FY2017 Operating Income (vs FY2016)
Sales
655.9
579.6
Operating Income 47.3
74.9
+27.7
Positive factors 1
Forex impact
2
Recovery from the Kumamoto Earthquakes (insurance income, sales recovery)
3
Increased value-added (shift to higher valueadded models)
Increased Value-Added
OPEX
Recovery from the Earthquakes
Forex Impact
Negative factors 4
Increase in OPEX(due to increase in sales) FY16
Factor
Factor
Factor
1
2
3
Factor
FY17
4
Sales and operating income increased significantly due to the recovery from the Kumamoto Earthquakes and the impact of forex
Digital Imaging: continued shift to higher value-added, especially in the interchangeable lens camera space Professional Solutions: new solutions service business offset by decrease in existing business sales Sony IR Day 2018
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Imaging Products & Solutions Segment
FY2018 Forecast
(bln yen)
FY2018 Operating Income (vs FY2017) Red: negative factor
Sales
655.9
Operating Income
74.9
660
75
+0.1
Blue: positive factor 1
Forex impact
2
Improvement in value-added (shift to higher value-added models)
FY17
Forex impact
Improvement in Value-Added
Factor
Factor
1
2
FY18
April forecast
Sony IR Day 2018
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Mid-Range Plan: Management Policy
Imaging Products & Solutions Segment
Business Foundation ・ Sony brand(B2B&C)
Strengthen products & services under the SONY brand
Sony Brand(B2B&C)
・ Customerʼs Real-Time Benefit Create customer value with “time”
・ Differentiation by L2D* technology Competitive advantage derived edge from in-house production technology
SIPS Strength
+ Quantitative Target
Differentiation by L2D Technology
Operating Income Margin: 10% or More
Customer Real-Time Benefit
* L2D: Light to Display
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Imaging Products & Solutions Segment
Mid-Range Plan: Business Strategy
Strengthen and grow the Solutions Business by delivering Real-Time Benefit Solutions Products
*1
Create strong products based on our differentiated L2D technology
Tech nology PF
Light Source
*1 L2D: Light to Display
*2 PF: Platform
Lens
Image Sensor
Image Processing
IP Transmission
Display Sony IR Day 2018
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Imaging Products & Solutions Segment
FY2020 Financial Targets
Operating Income:
85~105 billion yen ※ Sales Amount (For Reference): 700 billion yen
Maximize profit growth and enterprise value Create strong and differentiated products based on L2D technology, deliver Real-Time Benefit, and strengthen and grow the solutions business
Sony IR Day 2018
Digital Imaging Business: Mid-Range Initiatives
76
Imaging Products & Solutions Segment
Win in an increasingly competitive market and continue to generate high profit Initiatives
Industry Trends
Revitalization of the mirrorless camera market
Competitors becoming more aggressive in the market
Basic
Resolution
Aim to be the top brand in the overall camera market
Strengthen products, especially in the interchangeable lens camera space
Engage the professional market
Expand the lens business
Speed
Expand Lens Lineup
“Camera of the Year” Camera Grand Prix 2018
Expand Pro-Support Worldwide
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Imaging Products & Solutions Segment
Professional Solutions Business: Sales by Business Media
Sports
B2B Education, theater, visual simulation, etc
Services & Solutions
Broadcasting System
Professional Camcorder Display Network Camera
Sony IR Day 2018
Professional Solutions Business: Mid-Range Growth Targets
78
Imaging Products & Solutions Segment
enhance solutions that deliver Real-Time Benefit ・ Real-time solutions that leverage IP & cloud ・ Expand in the sports and B2B arena ・ Develop 5G solutions
Sales
enhance differentiation and rebuild a stable profit structure ◆
OP Margin
◆
FY17 Actual
・ Develop products which use our L2D technology ・ Reduce fixed costs in existing businesses
FY20 Target
■︓Product Sales ■︓Solutions Sales ◆︓Professional Solutions Business OP Margin
8K System Camera “UHC-8300”
Full Size Cinema Camera CineAlta “VENICE”
Proprietary Micro LED Crystal LED Sony IR Day 2018
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Professional Solutions Business: Mid-Range Initiatives Industry Changes and Understanding of Challenges
Action Plan
■ Changes in the media industry
- Develop 4K & IP products and solutions
- Rise of the OTT market, industry consolidation and greater reliance on IP and the cloud ⇒ Greater demand for cost reduction and efficiency - Full-scale demand for 4K and 8K (Start of satellite and IPTV 4K broadcasting) - Coming 5G era
- Develop technology for the 5G era - Pursue the sports and education markets - Revise our product and business portfolio so as to better adapt to changes in the industry
■ Growing new market for B2B
- Continuous cost reduction and operational transformation
■ Improving profitability Remote Integration “REMI”
Learnings Solution “Vision Exchange”
Control Room
Stadium
Imaging Products & Solutions Segment
Data Center
Network
Sony IR Day 2018
Examples of Solutions Businesses
80
Imaging Products & Solutions Segment
Medical Business: Mid-Range Strategy
Profit Margin Life Science Business
Surgical Imaging Device Business Monitor
IP Converter
Printer
(For Research and Clinical)
Peripheral Medical Device Business Transition from single-device business to high value-added business
SOMED & Solutions Business
4K Surgical Endoscope System Surgical Microscope with 4K 3D Capabilities
Transition from research device business to medical device business
Time
Life Science Business (Research) Cell Analyzer
Cell Sorter Sony IR Day 2018
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Imaging Products & Solutions Segment
Reference Materials
Sony IR Day 2018
IP&S Sales by Business Category and Geographic Area FY2017 Sales by Business Category
82
Imaging Products & Solutions Segment
FY2017 Sales by Geographic Area Other
Medical Asia
Digital Imaging
Sales 650 bln yen Still and Video Cameras
Japan
Other
China
Sales 650 bln yen U.S.
Professional
Europe
Sony IR Day 2018
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Imaging Products & Solutions Segment
IP&S Key Product Market Share (Revenue Basis) FY2017 Still Camera Market
FY2017 Video Camera Market
Market Size: 1,400 bln yen
Market Size: 390 bln yen
Sony
ソニーシェア Sony
20%
ILC (Incl. Lens): 19% (#3) (#1 in Mirrorless Camera)
DSC: 26% (#2)
(#1 in Premium DSC*1)
Source: Sony
29% 29%
Components of Video Camera Pie Chart Video cameras for consumer (POV + Conventional)
Video cameras for business (Pro-sumer + Professional)
*1 Premium DSC = DSC with large (1/1.7 inch and over) image sensors or high zoom (20x and over)
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2. Mobile Communications Segment
Sony IR Relations Day 2018 Sony Corporation Investor
858 5
FY2017 Overview
1 Smartphone unit sales decrease (FY16 14.6M → FY17 13.5M units)
Mobile Communications Segment
FY16 Actual
FY17 Actual
Sales
759.1
723.7
Operating Income
10.2
3.7
-6.5
(bln yen)
-27.6
(excluding impairment)
2 Sharp increase in component costs 3 Negative impact of foreign exchange rates 4 Improvements in operational efficiency 5 Impairment 1
2
3
4
5
Operating loss recorded due to impairment charge Negative impact of unit sales decrease and sharp increase in component costs were offset by cost reductions; full-year profit was recorded on an operational basis Sony IR Day 2018
FY2018 Operating Results Forecast
Mobile Communications Segment (bln yen)
FY17 Actual
FY18 April Forecast
Sales
723.7
640
Operating Income
-27.6
1 Impairment 2 Smartphone unit sales decrease
86
+12.6
-15
(FY16: 13.5M → FY17 FCT: 10.0M units)
3 Positive impact of foreign exchange rates 4 Improvements in operational efficiency
1
2
3
4
Year-on-year profitability improvement by shifting away from less profitable models and engaging in continuous operating expense reductions Sony IR Day 2018
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Recurring Revenue Business: Stable Profit Structure & Next Steps
Mobile Communications Segment
Mid-Term Vision
Going beyond being just an internet service provider Fixed Line Communication Business: Cumulative Subscribers SmartHome
Transportation
Healthcare
CAGR 7% Cloud Devices FY14
• •
FY15
FY16
LPWA※
Deep Learning
Technology
FY17
Network quality improvements driving customer satisfaction Deploying NURO services to more regions
Call Centers
Data Centers
*LPWA: Low Power Wide Area
Smartphone Business: Review (Accomplishments)
Operating Expenses
(billion yen) Forecast from FY15
Network Sony IR Day 2018
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Mobile Communications Segment
Warranty-Related Costs
Actual -58% (150 using FY16 FX rates)
Accelerated reduction through continuous pursuit of further efficiencies
Significant reductions through quality improvements Sony IR Day 2018
89
Smartphone Business: Review (Outstanding Issues)
Mobile Communications Segment
Unit Sales (million units) Forecast from FY15 Actual
Issue: not improving product lineup fast enough ⁻ Mid-term product planning and development ⁻ Design and development lead time
Sony IR Day 2018
Smartphone Business: Business Direction
90
Mobile Communications Segment
Mid-Term Vision
Creating New Value to Customers for the 5G Era FY2018 Business Direction
Lean Transformation for Future Growth
Product
Sales
Manufacturing, Procurement, Operations
Add to strength and efficiency by leveraging the assets, business knowhow and infrastructure of the Sony Group
Reduce operating expenses & lower break-even point Sony IR Day 2018
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Smartphone Business: Key Issues
Mobile Communications Segment
Enhance Product Offerings: Fully Utilize Sonyʼs Technological Assets
Design
Audio
Camera
Display
Lens
Sensing
Wireless Data Transmission
Battery
Mechatronics
Product Development Process: Rebuild and Improve Efficiency
Sony IR Day 2018
Strategic Direction for the 5G Era
Mobile Communications Segment
Sony IR Day 2018
Smartphone Business: Sales & Operation Enhancements
Mobile Communications Segment
Manufacturing, Procurement, Operations
Sales Project Europe
Manufacturing
Strategic partnerships with operators while bolstering open channel sales
Higher efficiency realized by automated line introduction Service evolution through quality improvement
Procurement
Key Actions
• Technological collaboration including 5G launch • Realize efficiencies through the integration of Sonyʼs electronics sales operations • Enrich product lineup through entertainment propositions
Create long-term partnerships as “One Sony”
Logistics
Utilize Sonyʼs global network Accelerate blockchain initiatives Sony IR Day 2018
Smartphone Business: Operating Expenses & Break-Even point
94
Mobile Communications Segment
Transformation into a Lean Business OPEX
Rebuild product development process and significantly improve efficiency -30%
Leverage Sony Group business know-how and infrastructure to bolster design, manufacturing, sales and operations
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MC Segment: Summary
Mobile Communications Segment
OP: 20~30 billion yen
FY2020 Target:
Sales Level: 670 billion yen (reference only)
Recurring Revenue Business:
Realizing solid growth by leveraging stable customer base
Smartphone Business:
Create a lean, agile business without an excessive focus on revenue and units sold Build a sustainable business structure through ʻOne Sonyʼ initiatives Steadily implement initiatives to bolster and prepare for the future
Creating New Value to Customers for the 5G Era Sony IR Day 2018
Sony IR Day 2018 Operation & Sales Platform Home Entertainment & Sound Segment May 22, 2018
Ichiro Takagi Corporate Executive Officer, Executive Vice President Officer in charge of Home Entertainment & Sound Business, In charge of Consumer AV Sales & Marketing, Manufacturing, Logistics, Procurement Sony Corporation Representative Director & President Sony Visual Products Inc. Representative Director & President Sony Video & Sound Products Inc.
96
Agenda 1.
2.
End-to-End Operations 1.
Manufacturing / Procurement / Logistics
2.
Sales
HE&S Segment 1.
FY2017 Review
2.
FY2018 Action Plan
3.
3.
•
TV Business
•
Video & Sound Business
•
Financial Forecast
FY2020 Financial Targets
Reference Materials
Sony IR Day 2018
98
Sony IR Relations Day 2018 Sony Corporation Investor
99 99
1. End-to-End Operations
End-to-End Operations Until March 2015
Business Unit
Product Planning / Design
Operation Platform
Manufacturing / Procurement / Logistics
Sales Platform
From April 2015 through March 2018 Collaboration between Business Units and Sales Platform Saved 5 to 15 billion yen of Costs
Business Unit
Product Planning / Design
Operation Platform
Manufacturing / Procurement / Logistics
Sales Platform
From April 2018, Greater Efficiency of the Value Chain Business Unit
Product Planning / Design
Operation Platform
Manufacturing / Procurement / Logistics
Room for Improvement
Sales Platform Potential Upside Sony IR Day 2018
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Manufacturing / Procurement / Logistics Manufacturing
•
Align manufacturing strategy with our business strategy while improving efficiency.
•
Enhance manufacturing technology, including automation, to support our product strategy.
Procurement •
Leverage key partners to rebuild our procurement strategy to better align with our business and product strategy.
•
Ensure seamless procurement and optimal component costs through One Sony sourcing.
Logistics •
Expand direct shipping and enhance logistical efficiencies based on our sales channel strategy.
•
Quickly change transportation methods to adapt to changes in the market environment.
Sony IR Day 2018
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Sales
Sales strategy focused on select regions and product categories Sonyʼs Sales (by Geographic Region) (bln yen)
Asian Pacific (including China), Middle East, Latin America, Other Invest primarily in growth areas such as audio
Asia Pacific, Middles East, Latin America, Other Japan, U.S., Europe
Augment sales operations
Japan, U.S., Europe Maintain market position Manage downside risk FY16
FY17
FY18
FY20
(Reduce costs and increase profit through better forecasting of market demand and improved supply chain communication)
Sony IR Day 2018
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Sony IR Relations Day 2018 Sony Corporation Investor
10 103 3
2. HE&S Segment
FY2017 Review
Home Entertainment & Sound Segment
Operating Income Analysis
1,222.7
Sales 1,039.0
Exchange Rates*1
(bln yen)
Model Mix Cost Volume Price Improvement Increase Increase Erosion
Results TV Business •
Introduction of OLED TVs secured our brand position in the premium segment of the market.
•
Profitability improved due to high value-added product strategy focused on OLED, 4K and large-sized TVs.
•
Incremental margins improved due to enhanced supply chain management and better control over inventory in response to changes in the market environment.
Video & Sound Business Operating Income
85.8 58.5
FY16
FY17
•
Grew sales primarily in the growth area of Audio.
•
Improved profitability as a result of high value-added products.
•
Improved branding.
Issues TV Business •
Can improve how we adapt to changes in panel prices.
Video & Sound Business •
Can improve operations further.
•
Can improve collaboration with sales channels.
*1: Impact of foreign exchange fluctuations is calculated using the sales and costs denominated in each currency in FY2017 and comparing them with the previous fiscal year.
TV Business: Strategy and Priorities
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Home Entertainment & Sound Segment
Maintain a stable business by pursuing a high-value added strategy g gy ◆Product Competitiveness
Sonyʼs TV Sales
Deliver the best customer experience through our proprietary technology.
4K TVs
Continue investing in technological innovation for the future.
2K TVs
◆Cost Competitiveness Manage expenses and streamline component procurement.
◆Operational Competitiveness Continue improving our end-to-end operations (from
Ratio of 4K TVs* (Volume Basis)
Average Inch Size*
FY17
FY18
(実績) Actual
Forecast (最新⾒通し)
35%
45%
(Market)
44 inches
45 inches
(Market)
46 inches
47 inches
(Sony)
production to sales) so as to adapt to changes in the market.
*Source: Sony
Sony IR Day 2018
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TV Business: Product Concept
Home Entertainment & Sound Segment
Drive expansion of the premium 4K market
Best Picture/Sound Quality
Unique Design
Ease of Use
Sony IR Day 2018
Video & Sound Business
106
Home Entertainment & Sound Segment
Consistently grow sales and profits through greater product p g competitiveness in g growth categories Audio Market
CAGR (FY16-18)
Other Audio
+5%
Audio Growth Categories
2.2 Tril Yen
1.9 Tril Yen
Enhance competitiveness of products in growth categories (e.g. headphones, wireless speakers)
58%
65%
FY16
FY17
68%
Invest in technological innovation for Sonyʼs Sales
FY18
CAGR (FY16-18)
future growth (acoustics which make you
FY20
Other Audio
+10%
Audio Growth Categories
feel like you are there) Strengthen operations
49%
56%
FY16
FY17
61%
Enhance collaboration with sales platform FY18
FY20
Sony IR Day 2018
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FY2018 Forecast
Home Entertainment & Sound Segment
Operating Income Analysis Sales 1,222.7
TV Business
(bln yen)
1,150
Exchange Rates*1 Price
Cost Model Mix Improvement Reduction
Further increase added value of products through proprietary technologies for high picture and sound quality, and excellent design and usability.
Customize product and sales strategy to each geographic region.
Further improve operations that adapt quickly to changes in the market environment.
Erosion
Operating Income
86
85.8 Volume Decrease
FY17
Video & Sound Business FY18
Enhance product competitiveness in audio growth categories.
Strengthen operations.
Address differences in geographic regions through greater collaboration with sales channels.
April Forecast
・ The FY2018 forecasts for the segments have been calculated using the assumed foreign currency rates of approx. 105 yen to the U.S. dollar and approx. 125 yen to the euro. *1: Forecasted impact of foreign exchange fluctuations is calculated using the sales and costs denominated in each currency in the FY2018 business plan and comparing them with the previous fiscal year.
FY2020 Financial Targets
Operating Income:
Sony IR Day 2018
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Home Entertainment & Sound Segment
75 to 105 Billion Yen ※ Sales Amount (For Reference): 1,200 billion yen
Continue to generate stable cash flow through enhanced product competitiveness centered on high value-added products and enhanced end-to-end operations Sony IR Day 2018
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3. Reference Materials
Sony IR Relations Day 2018 Sony Corporation Investor
TV Business: FY2017 Sales by Product Type & Region / Unit and Revenue Share
Sales by Product Type
11 110 0
Home Entertainment & Sound Segment
Sales by Region Other Japan
2K TVs
4K TVs Sales
864.8 bln yen
Asia Pacific
Sales
864.8 bln yen
China
LCD TV Unit Share by Manufacturer (Source: Sony / For the most recent year)
#5
U.S.
Europe
LCD TV Revenue Share by Manufacturer (Source: Sony / For the most recent year)
1位 #3
Sony IR Day 2018
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Video & Sound Business: FY2017 Sales by Product Type & Region
Sales by Product Type
Home Entertainment & Sound Segment
Sales by Region
Headphones
Other
Home Video
Video
Other
Audio
Sales
357.9
Growth
*1
Sound Bars
Asia Pacific
Category
China
Audio
Sales
357.9
bln yen
Wireless Speakers
Others
Japan
bln yen
U.S.
Europe
System Stereos
Audio Components
Digital Music Players WALKMAN
*1: ”Audio Growth Category” includes Headphones, Sound Bars and Wireless Speakers as its main products.
Sony IR Day 2018
Video & Sound Business: Key Productsʼ Market Share (Revenue Basis)
Home Entertainment & Sound Segment
Wireless Speakers
Headphones
Sound Bars
#3
#1
#3
※ Japan / U.S. / EU3*2
※ Japan
※ Japan / U.S. / EU9*1
#1 in Japan Digital Music Players (WALKMAN)
#1
1位
※ Japan
112
#1 in Japan Blu-ray Players/Recorders
2 #2
位
※ / ※ Japan ⽇⽶EU3 U.S. / EU3*2
※ Source: Sony For the most recent year *1 EU9: UK, France, Germany, Italy, Spain, Netherlands, Sweden, Poland, Czech *2 EU3: UK, France, Germany
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Semiconductors Segment
Sony IR Day 2018 Semiconductors Segment May 22, 2018
Terushi Shimizu Business Executive Sony Corporation Representative Director and President Sony Semiconductor Solutions Corporation
Agenda
Semiconductors Segment
1. FY2017 Review 2. FY2018 Action Plan 3. FY2018 – FY2020 Mid-Range Plan
Sony IR Day 2018
115
Semiconductors Segment
1. FY2017 Review
Sony IR Relations Day 2018 Sony Corporation Investor
FY2017 Review
11 116 6
Semiconductors Segment
Achieved record high profit for the Semiconductors business Operating Income Analysis (bln yen) Sales
Achievements
773.1
850.0
Image Sensors 548.6
Image Sensors 649.4
164.0 Others
image sensor sales and profit customer expansion for automotive image sensors Improved operating results in the nonimage sensor businesses Steady
Issues
Operating Income
Mobile Sensor
Ability
to respond to fluctuations in demand from Chinese smartphone manufacturers Optimization of inventory level High currency sensitivity
Earthquake
▲7.8
Increased
Exchange Rates
1 USD = 108.4 yen
Mobile Module
110.9 yen Sony IR Day 2018
117
Semiconductors Segment
2. FY2018 Action Plan
Sony IR Relations Day 2018 Sony Corporation Investor
Our View of the Image Sensor Market
11 118 8
Semiconductors Segment
Mobile application growth led by dual lens and sensing. Growth in new areas expected. Trend in World Wide Image Sensor Shipment Amount
New Area
New Area Mobile Sensing Mobile Dual Lens (Sub Camera) Mobile Front + Rear AV
• • •
Automotive: Rise of the ADAS market Factory Automation: Market expansion due to smart manufacturing Security: Market expansion due to automatic monitoring using AI technology
Mobile Area •
Market expansion from dual lens and mobile sensing
AV Area •
CY 11
12
*Source: Sony
13
14
15
16
17
18
19
Expansion of high-end sensor market
20 Sony IR Day 2018
119
Activities for Mobile
Semiconductors Segment
Evolve in plane, time and space to deliver “KANDO” in addition to achieving DSLR camera-like image quality. Evolution of Mobile Sensors
Present
Future ~
Image Quality
Plane
High Dynamic Range / High Sensitivity / Low Noise
Wide Angle / Enlargement
No blocked up shadows
Time
Super Slow
Free from Structure
Free from Shutter
Reproduce kando as is
Space
Sharpness even in dark places
Depth / Focus
Three-Dimensional / Immersive Sony IR Day 2018
Activities for Sensing
120
Semiconductors Segment
Succeeded in developing back-illuminated high-resolution ToF* sensor capable of distance measurement. Anticipate deployment to a wide range of use cases. Development of ToF Sensor
Front-illuminated ToF Sensor
Use Cases of ToF Sensor
Present
Automotive
FA
Future
Back-illuminated ToF Sensor *ToF: Time of Flight
aibo
Mobile
Drone Sony IR Day 2018
121
Activities for Automotive
Semiconductors Segment
Completed commercialization of stacked image sensor for ADAS. Strengthen cooperation with key players. Realization of “Safety Cocoon”
Cooperation with Key Players*
Commercialization of High Resolution Stacked Sensor for Automotive Cameras Conventional Product
Capable of capturing a sharp Development image of signs 160 meters away Product *Logos are arranged in alphabetical order
Sony IR Day 2018
Activities for Factory Automation
122
Semiconductors Segment
The market is expanding due to industrial automation. Transition from CCD to CMOS sensor proceeds. Evolution of FA Sensors
Present CCD
Low Error Rate
Front-illuminated CMOS GS*
Increase Throughput
Future ~ Back-illuminated CMOS GS
Stacked CMOS GS
High Speed and High Resolution Inspection
Automation of Production Line
Infrared Sensor
Transition from CCD
*GS: Global Shutter
Sugar Salt Invisible Light Inspection Sony IR Day 2018
123
Activities for Security
Semiconductors Segment
The security market is expanding due to the penetration of automatic monitoring using AI technology. Evolution of Security Sensors
Present Back-illuminated CMOS
Full Color Image Capturing at Night
Future ~
High Sensitivity
Low Noise Miniaturization
Stacked
Wider Area Image Capturing in Outdoors
High-definition Image Capturing in Wider Area
Optimization for AI monitoring
Region Control 5M
FHD
Data Capacity Reduction Sony IR Day 2018
Activities for Technology Development (1)
124
Semiconductors Segment
Proceed with technology development that creates added value responding to market needs. Direction of Technology Development
Present
Future ~
Back-illuminated Performance Evolution
Sensitivity Improvement
Stacked
Miniaturization and High Functionality
Cu-Cu* Connection
Productivity Improvement and Space Saving
Pixel-Parallel ADC Function Expansion
Performance Expansion
Image Distortion Cancellation
Event Driven
Power Consumption 1/100
Region Control ToF
Data Capacity Reduction
Distance Information Detection
Polarization Infrared
*Cu-Cu: Copper to Copper
Technology Development for New Sensing Market
Distortion and Scratch Detection
Invisible Light Inspection Sony IR Day 2018
125
Activities for Technology Development (2)
Semiconductors Segment
Developed event-driven stacked CMOS image sensor realizing 1/100 power consumption. Image of Sensor
Image of Motion Detection
Realized by stacked structure with Cu-Cu connection
Motion Detection & Automatic Switching Sony IR Day 2018
Activities for Technology Development (3)
126
Semiconductors Segment
Movie
Sony IR Day 2018
127
FY2018 Forecast
Semiconductors Segment
Increase Capital Investment and R&D to Accelerate “Preparation“ Operating Income Analysis (bln yen)
Environment
850.0
870
Image Sensors 649.4
Image Sensors 690
Sales
164.0
Rise
of dual lens for smartphones
of sensing and automotive market
Appreciation
of the yen and sluggish smartphone market growth are risks
Basic Policy
One Time Items
Operating Income
Advancement
Exchange Rates
100
Depreciation/ R&D Expenses
Inventory Change
Increase
capital investment and R&D to accelerate “Preparation“
Maximize
profitability of mobile and AV fields which are the leading profit drivers
Quantity Increase/ Product Mix Improvement/ Cost Reduction
Foster
new areas such as sensing and automotive
Continue
activities to reduce manufacturing cost of
sensors (Apr. Fct)
1 USD = 110.9 yen
105 yen 128
Sony IR Day 2018
Semiconductors Segment
3. FY2018 – FY2020 Mid-Range Plan
Sony IR Relations Day 2018 Sony Corporation Investor
12 129 9
Financial Target for FY2020
Semiconductors Segment
Financial Target for FY2020
Operating Income
160 - 200 billion yen
*1 USD = 105 yen
Sales Amount (For Reference): 1,100 billion yen
Mid-Range Plan for FY2020
Maximize mobile sensor profit by enhancing response to environmental changes
Aim for profit contribution by new areas including sensing and automotive business
Promote technology development including function and performance expansion
Sony IR Day 2018
130
Operating Income Targets for FY2020 ( billion yen )
Game & Network Services (“G&NS”) Segment
130 〜 170
Music Segment
110 〜 130
Pictures Segment
58 〜 68
Home Entertainment & Sound (“HE&S”) Segment
75 〜 105
Imaging Products & Solutions (“IP&S”) Segment
85 〜 105
Mobile Communications (“MC”) Segment
20 〜 30 160 〜 200
Semiconductors Segment Assumed foreign currency exchange rates
(For your reference) Branded Hardware* *The
1 US dollar 1 Euro
: Approx. 105 yen : Approx. 115 yen
180 〜 240
sum of HE&S, IP&S and MC segments Sony IR Day 2018
131
Cautionary Statement Statements made in this presentation with respect to Sonyʼs current plans, estimates, strategies and beliefs and other statements that are not historical facts are forwardlooking statements about the future performance of Sony. Forward-looking statements include, but are not limited to, those statements using words such as “believe,” “expect,” “plans,” “strategy,” “prospects,” “forecast,” “estimate,” “project,” “anticipate,” “aim,” “intend,” “seek,” “may,” “might,” “could” or “should,” and words of similar meaning in connection with a discussion of future operations, financial performance, events or conditions. From time to time, oral or written forward-looking statements may also be included in other materials released to the public. These statements are based on managementʼs assumptions, judgments and beliefs in light of the information currently available to it. Sony cautions investors that a number of important risks and uncertainties could cause actual results to differ materially from those discussed in the forward-looking statements, and therefore investors should not place undue reliance on them. Investors also should not rely on any obligation of Sony to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Sony disclaims any such obligation. Risks and uncertainties that might affect Sony include, but are not limited to: (i) the global economic and political environment in which Sony operates and the economic and political conditions in Sonyʼs markets, particularly levels of consumer spending; (ii) foreign exchange rates, particularly between the yen and the U.S. dollar, the euro and other currencies in which Sony makes significant sales and incurs production costs, or in which Sonyʼs assets and liabilities are denominated; (iii) Sonyʼs ability to continue to design and develop and win acceptance of, as well as achieve sufficient cost reductions for, its products and services, including image sensors, game and network platforms, smartphones and televisions, which are offered in highly competitive markets characterized by severe price competition and continual new product and service introductions, rapid development in technology and subjective and changing customer preferences; (iv) Sonyʼs ability and timing to recoup large-scale investments required for technology development and production capacity; (v) Sonyʼs ability to implement successful business restructuring and transformation efforts under changing market and regulatory conditions; (vi) changes in laws, regulations and government policies in the markets in which Sony operates, including those related to taxation and corporate social responsibility; (vii) Sonyʼs ability to implement successful hardware, software, and content integration strategies, and to develop and implement successful sales and distribution strategies in light of new technologies and distribution platforms; (viii) Sonyʼs continued ability to devote sufficient resources to research and development and, with respect to capital expenditures, to prioritize investments correctly (particularly in the electronics businesses); (ix) Sonyʼs ability to maintain product quality and customer satisfaction with its products and services; (x) the effectiveness of Sonyʼs strategies and their execution, including but not limited to the success of Sonyʼs acquisitions, joint ventures and other strategic investments; (xi) significant volatility and disruption in the global financial markets or a ratings downgrade; (xii) Sonyʼs ability to forecast demands, manage timely procurement and control inventories; (xiii) Sony's reliance on external business partners, including for the procurement of parts, components, software and network services for its products or services, the manufacturing, supply and distribution of its products, and its other business operations; (xiv) the outcome of pending and/or future legal and/or regulatory proceedings; (xv) shifts in customer demand for financial services such as life insurance and Sonyʼs ability to conduct successful asset liability management in the Financial Services segment; (xvi) the impact of changes in interest rates and unfavorable conditions or developments (including market fluctuations or volatility) in the Japanese equity markets on the revenue and operating income of the Financial Services segment; (xvii) the ability of Sony, its third-party service providers or business partners to anticipate and manage cybersecurity risk, including the risk of unauthorized access to Sonyʼs business information, potential business disruptions or financial losses; and (xviii) risks related to catastrophic disasters or similar events. Risks and uncertainties also include the impact of any future events with material adverse impact. 132