SSSF ENTERPRISE #148 Tech Goes Home Chattanooga Inital.pdf ...

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The Enterprise Center Tech Goes Home Chattanooga Smart Students, Stronger Families #148 Kelly McCarthy Initial Offer

Summary This request is to fund the continuation of the Enterprise Center’s Tech Goes Home Chattanooga program during FY2017 as part of the ongoing effort to break down the barriers to digital literacy, technology adoption, and Internet access faced by many of our underserved residents.    TGH CHA relies on partnerships with existing community organizations to provide our participants with 15 hours of age-appropriate digital literacy training, the opportunity to purchase a new Chromebook/iPad mini for only $50 (upon completion of the program), and assistance securing low-cost Internet access at home (for as little as $10/month).  Goals for 2016-2017**: Improve the digital literacy of the targeted population.  Measure: Individuals showing a demonstrated ability to use online resources FY2017 Target: 959   Increase the number of individuals having access to computers. Measure: Households with a subsidized device FY2017 Target: 651   Increase the number of households with Internet access. Measure: Households signing-up for low-cost Internet access FY2017 Target: 135 (+/≥ 20% households)   Reduce the effects of the digital divide on the targeted population in Chattanooga. Measure: Continued access and device usage as reported through future Follow-up Surveys FY2017 Target: 815 (+/≥ 85% individuals)

**Goals have been updated from Pre-Submission.

Finances

Amount Requested $200,000 Other Funding $155,300 Total Cost $355,300 Personnel Changes $0 Operational Budget Changes $35,300 Linked BFO Offers

Linked Capital Projects 1. What outcomes will be produced if your offer is funded? This request is to fund the continuation of the Enterprise Center’s Tech Goes Home Chattanooga (TGH CHA) program during FY2017 as part of the ongoing effort to break down the barriers to digital literacy, technology adoption, and Internet access faced by many of our underserved residents.    Our outcome goals are to: 1. Improve the digital literacy of the targeted population; 2. Increase the number of individuals having access to computers; 3. Increase the number of households in our targeted population with Internet access; and  4. Reduce the effects of the digital divide on the targeted population in Chattanooga.   In order to meet these goals, TGH CHA partners with existing community organizations to provide our participants with 15 hours of age-appropriate digital literacy training, the opportunity to purchase a new Chromebook/iPad mini for only $50 (upon completion of the program), and assistance securing low-cost Internet access at home (for as little as $10/month).    TGH CHA prioritizes low-income and underserved populations, including those in challenged neighborhoods (urban and rural), those without technology at home, those currently unemployed/underemployed, those who do not speak English, and those with disabilities. Our students have ranged in age from 4 to 84, around 72% are female, and 76% are African American or Latino, nearly 40% are unemployed, and at least 65% make less than $30,000/year.   Since we launched our pilot in January 2015, 394 people (representing 281 families) from over 20 sites across Hamilton County have graduated from TGH CHA (as of Jan 2016). 96% of our families have elected to purchase a subsidized device, so we have 271 new households with access to a computer in their home. We’ve also helped approximately 20% of our participants sign-up for discounted Internet access, which has brought an additional 56 families around Hamilton County online.     We plan to graduate an additional 959 individuals (representing 678 households) during FY2017. With an average household size of 2.33 people, the overall population affected will be at least 1,500 individuals. We anticipate maintaining or improving our averages, which means we plan to

distribute an additional 651 devices to our families,and help another 136 families obtain Internet access at home.  2. What is your plan for producing those outcomes? We completed three program sessions (Pilot, Summer, Fall) at 24 different partner sites in 2015.  We will offer four program sessions per year (roughly following the fiscal quarters) moving forward: Winter from January - March, Spring from April - June, Summer from July - August, and Fall September - December.   We will continue relying heavily on our partners to implement the program across Chattanooga and greater Hamilton County, and much of our staff’s time is spent identifying and assessing new/existing partners on an ongoing basis.    TGH CHA provides our Partners with: Curriculum and program resources (http://techgoeshomecha.org/online-resources/ (http://techgoeshomecha.org/online-resources/)) Marketing materials (posters, flyers, etc.) and forms Training & support for all TGH CHA course Trainers  Stipends for Hamilton County teachers/staff serving as Trainers/Co-Trainers Trained volunteers  Subsidized, new Chromebook or iPad mini (for Early Childhood program) for participants upon completion of the 15 hours of training (1 per family, requires families pay a $50 co pay) Semi-Annual graduation celebration for all participants, trainers, volunteers & partners   Partner Locations/Organizations provide: Course site and classroom equipped with wifi and computers (optional) Course Trainer (teacher or staff member) Assistance collecting surveys   Each course location will have a different class schedule (depending on the length of the classes, start date, etc.), but courses will begin within a few weeks of Trainers completing the “Trainer Training” (occurring prior to the start of each program session), and are required to conclude by the last day of the program session/quarter. (Current course locations/schedules can be viewed at http://techgoeshomecha.org/course-locations/ (http://techgoeshomecha.org/courselocations/).)   In order to track our specific outcomes, TGH CHA requires each participant/family to complete two surveys—one Pre-Training and one Post-Training. We collect contact info, demographic data, feedback on the program and curriculum, as well as information regarding usage of online resources for adults, Internet access, and information about student’s usage of technology for school. We will also administer surveys to participants via email and/or phone at intervals of 6, 12,

and 18 months post-training. We also require our Trainers to complete a Post-Training Survey and participate in a follow-up interview to help us improve upon the program curriculum and structure.   We have outlined our projected growth in the attached Budget+Projections spreadsheet, showing totals for each TGH CHA Program type (School, Community, Early Childhood & Small Business), as well as aggregate totals.   The milestones for each program session are outlined below and repeat each quarter.    Sites Identified & Courses Scheduled  - Monthly/Ongoing Completed by: Q1 – June 15, 2016 Q2 – Sep. 15, 2016 Q3 – Dec. 15, 2016 Q4 – Mar. 15, 2016 Key Activiites: 1. Schedule courses for existing partner sites and determine how many new sites are required.  2. Indentify/recruit new partner locations. (Potential sites must apply to be TGH CHA location by the 1st of the month prior to each session. ) 3. Review applications and secure new sites for session.  4. Successfully train new Trainers, Assistants, and Volunteers.   Monitor Enrollment & Attendance - Weekly/Ongoing Completed by: Q1 – Sep. 30, 2016 Q2 – Dec. 31, 2016 Q3 – Mar. 31, 2016 Q4 – Jun. 30, 2016 Key Activiites: Help Trainers market their courses (provide materials and tips, publicize new classes on website, etc.).  Track applications submitted and number of applicants accepted for each course remains in target range and within acceptable min/max number of participants (between 5 – 20 participants/pairs per course).  Periodically check in with Trainers and visit each course site at least once. Track attendance for each course to monitor dropout rate is within acceptable limits (