Use public cloud computing. 2010 study. 2008 study*. âWhat areas of your organization should be improved to make IT mo
Table Of Contents
“How well does your organization currently support each of the following goals?” 1 = Not at all well
2
3
4
5 = Extremely well
1% Improving business workforce productivity
2% 12%
Improving quality of products and/or processes
3% 15%
47%
38%
38%
45%
1% Lowering the company operating costs
2% 17%
0%
44%
25%
50%
36%
75%
100%
“Which of the following initiatives are likely to be your IT organization’s major business - or corporate-related themes in 2010?”
1st ranked choice
2nd ranked choice
3rd ranked choice
Improving the overall efficiency of IT
27%
17%
Improving IT development and management processes
25%
22%
Increasing IT capacity/resources to drive business innovations
21%
20%
17%
16%
19%
“What are the key criteria by which your organization defines an efficient IT organization?” (Select all that apply.)
71% 64%
Constant improvement
Best effort
Cutting costs
58% 54% 58%
47%
2010 study 2008 study*
“What areas of your organization should be improved to make IT more efficient?” (Select all that apply.)
55%
Reducing the infrastructure administration workload through server consolidation
47%
Improving predictive analysis throughout the overall life cycle process from development through QA to production
50% 39% 50% 43%
Improving predictive processes such as capacity planning
2010 study Use public cloud computing
26%
2008 study*
“What are the measures your organization is taking to improve IT efficiency?” (Select all that apply.)
Standardization of the infrastructure (servers, storage, network)
61% 55%
Consolidation of the infrastructure using virtualization (server and storage)
61% 50%
Process improvement (ITIL, CoBiT, CMM or other methodology)
53% 40% 2010 study
42%
IT management software acquisition
Use cloud computing (for example, SaaS or PaaS)
2008 study*
30%
22%
“Which, if any, of the following is your organization planning to use within the next 12 months?”
An internal/private cloud built on virtualization
26%
A public cloud through SaaS
25%
A public cloud through PaaS or IaaS A combination of private and public cloud No plans to use any form of cloud
18% 13% 18%
“Of the following, why will you be using cloud computing within the next 12 months?” (Select all that apply.)
It removes scalability and capacity planning issues for applications It provides equivalent functionalities at a lower cost It provides substantial administrative cost savings
52%
70%
68%
“What level of impact do you believe server consolidation has on the following?” 1 = Little to no impact
2
Improving overall IT efficiency
3
4
5 = Significant impact
1% 4% 17%
Don't know
41%
37%
2% Helping to reduce overall hardware budget
6%
22%
32%
38%
30%
37%
2% Reducing power and cooling requirements in the data center
7%
23%
5% Helping to reduce overall software budget
5%
22%
32%
33%
2%
4% Helping to reduce overall personnel budget
10% 0%
27% 25%
28%
29%
50%
75%
2% 100%
“Is your organization using or planning to use virtualization for server consolidation for any of the following?” (Select all that apply.)
Application development servers
45%
File and print servers
46%
Critical application servers
41%
QA servers No, we do not use or plan to use virtualization for server consolidation
34% 11%
19%
42%
58% 55%
48% 2010 study 2008 study*
“Which of the following best describes why your organization is not currently using or planning to use virtualization?” (Select one.)
We believe that it does not provide any substantial benefits
50%
We are lacking the right tools to properly size the virtual environment
17% 19%
We do not have the right expertise available to size and manage the virtual environment
17%
We don't trust the technology Other, please specify
0% 5%
8% 5%
58%
36% 2010 study 2008 study*
“What, if any, major challenges have you experienced or are you anticipating?” (Select all that apply.)
The server size needed to support the virtual containers is difficult to evaluate
56% 42%
Performance problems are more difficult to resolve in a virtual environment
47% 50%
The performance and workload of application virtualization candidates is difficult to assess
46% 34%
We faced major performance issues at peak time due to resource contention between the containers We have not faced any major challenges with regard to our use of virtualization
35% 30% 14% 16%
2010 study 2008 study*
“Please indicate how strongly you agree with each of the following statements”
1 = Completely disagree
2
3
4
5 = Completely agree
2%
Using cloud technology and processes (private or public cloud) will make capacity planning easier
5%
I am concerned that cloud computing will be an opportunity for the business unit to source services outside of the IT organization and out of IT control
4% 15%
With cloud computing, I will not need to do capacity planning and capacity management
9%
0%
32%
46%
33%
18%
25%
15%
35%
39%
50%
14%
26%
75%
8%
100%
“Why isn't your firm interested in pay-per-use hosting of virtual servers (also known as cloud computing)?” (Select all that apply.)
We have security/privacy concerns
49%
Our internal costs are cheaper
39%
Offering does not match our needs
28%
Our applications are not compatible
Performance not good enough
23% 10%
“How many people in your IT organization are typically involved in identifying and resolving a performance issue?” 2010 study Don't know 1% Ten or more people 11%
Six to nine people 30%
2008 study Ten or more people 12%
Just one person 5%
Don't know Just one 1% person 13%
Six to nine people 24% Two to five people 52% Two to five people 50%
“Specifically, what impact would a strong capacity management process have on the following?”
1 = No impact/improvement
2
3
4
5 = Significant impact/improvement
Don't know
1% Making IT more efficient
5% 17%
36%
41%
1% Your consolidation and virtualization issues
7%
20%
47%
25%
1%
1% The business workforce productivity through downtime and brownout prevention
4% 24%
43%
2%
28%
3% Your power and cooling issues
12%
0%
22%
25%
37%
50%
25%
75%
1%
100%
“Has your organization implemented a capacity planning process?” 2010 study
2008 study Don't know 4%
Don't know 5%
Yes 40%
No 37% Yes 58%
No 56%
“In your opinion, what are the major benefits of the capacity planning process?” (multiple responses accepted)
Increased user satisfaction
70%
Reduced impact on business due to outage reduction
Increased mean time between failures (downtime and brownouts)
57%
50%
Fewer resources used to firefight performance issues
