system

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WELCOME  Panel of Assessors

Prof. Madya Ir. Md Nujid Ismail - UTM Space, KL Prof. Dr. Nor Kamariah Noordin - UPM Prof. Madya Dr Mazani Manaf - UiTM Shah Alam En Muhammad Fauzi Abdullah - Politeknik Sultan Salahuddin Abdul Aziz Shah Dr Yusmadi Yah Jusoh - UPM Prof. Madya Dr. Abdull Sukor Shaari - UUM En. Ahmad Zainuri Loap Ahmad - UPSI Prof. Madya Dr. Madihah Md Salleh - UTM SKudai Dr. Fatimah Omar - UKM Dr. Zuraida Abd Manaf - UiTM Shah Alam

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Table of Contents 1. Background of the quality assurance system at UNISEL 2. Main features of the internal quality assurance (IQA) system at UNISEL 3. Conclusion

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Background of the quality assurance system at UNISEL Quality assurance (QA) refers to a range of review procedures designed to safeguard academic standards and promote learning opportunities for students of acceptable quality. UNISEL ensures its educational provision operates with appropriate academic standards and acceptable quality learning opportunities for students. The quality assurance procedures operate according to the guidance of Malaysian Qualification Agency (MQA) and professional bodies such as Engineering Accreditation Council Malaysia (EAC).

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The core aspects of the student learning experience are: • The curriculum – structure, aims, intended learning outcomes and types of assessment • The promotion and support of effective learning – such as provision of student support services, library and IT facilities, and relevant training and development activities for staff and students

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UNISEL IQA mechanism of evaluation includes: 1.

An institutional review of UNISEL was carried out in April 2010 by a panel of auditors representing the Malaysian Qualifications Agency (MQA), in accordance with the MQA Code of Practice for Institutional Audit (COPIA) guidelines.

2.

UNISEL has been rated with Tier-4 (Very Good) in SETARA ’09 and SETARA ‘11. The MQA Rating System for IHL was implemented by using a rating mechanism to measure the performance of undergraduate teaching and learning in universities and university colleges in Malaysia. UNISEL has also been rated with Tier-4 (Very Good) in D-SETARA ‘11 (Engineering).

3.

Self Assessment is conducted in accordance with MQA-02 Part D Programme Self Review Report. The Report is a narrative of the findings of the internal quality audit conducted by the department in application for Full Accreditation of a programme.

4.

The exercise of Internal Audit to ensure that the quality management system implemented effectively, updated and meet the University Quality Policy and objectives.

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Main features of IQA system at UNISEL UNISEL IQA

UNISEL IQA embraces the following: Governance Institutional commitment

Curriculum and support for effective learning

QA of programmes The teaching and learning process QA of staff QA of students

Governance, Institutional Commitment, QA of Programmes, Teaching and Learning Process, QA of Students, and QA of Staff

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Governance

Governance Structure

Vision and Mission

Governance for Quality

Guiding Principles and Tagline

Strategic Planning

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Board Committee

Human Resource Committee (Senior Post)

Finance Committee

Executive Committee

Senate Committee

Management Meeting

Procurement and Tender Committee

Academic Committee

Quality Assurance Committee

UNISEL Research Panel

Faculty Academic Board

Human Resource Committee

Program Curriculum Committee

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STAKEHOLDERS ACADEMIC EXCELLENCE STRATEGIC ENABLERS

STRATEGY MAP 2013-2018

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VISION AND MISSION HIGHLY PREFFERED OUTSTANDING GRADUATES

OPPORTUNITY FOR LIFELONG LEARNING

KNOWLEDGE GENERATION AND WEALTH CREATION RESEARCH OUTPUT

OUTSTANDING CONTRIBUTION TO SOCIETY

ACADEMIC EXCELLENCE Develop research Excellence in Strategic areas

Deliver excellent Student-centered Teaching and learning

Excellent in community engagement

Develop holistic Industry-relevant curriculum

Create strong Strategic partners

Employ innovative teaching/learning strategies Provide exceptional Attract excellent diverse student experience students body

EFFECTIVE AND EFFICIENT ORGANIZATION Integrate ICT in Provide first-class all processes for effective Infrastructures and facilities and faster delivery

FINANCIAL SUSTAINABILITY Align resources with strategic priorities To grow and diversify sources of income

High standard of accountability

Develop and manage organizational performance and core competencies

Develop effective media and communication system

EXCELLENT STAFF Proactively attract, develop and retain high performance staff

Develop UNISEL culture based on the guiding values

Manage staff performance

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Institutional Commitment

Quality Management System

Facilities and Services

Commitment for Quality

ICT Integration in all Processes

Consultative Communication System

Main system 15

Bestari System (Academic & Student Finance) Manage the students' academic, administrative records and functions in the university. Functions such as online application, admission, student information, student finance, course registration and so on.

Bestari Finance System Manage the university's financial information OMES (Online Marking Entry System)

Lecturers' portal to enter exam score

eBestari (Student Reporting System) The system provides various reports on student data, courses, exams, etc. Other than report, course, lecturer, class setup and course registration (including add & drop) can also be done in this system. Basically, eBestari has been simplified from the original Bestari system.

Student Portal @ estudent.unisel.edu.my One stop center fro students to: View general information Get exam results View financial statements of the students & subject Perform course registration

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Main system Semester online registration (i-daftar application) - simplify semester registration for senior student, can be done at anywhere using internet connectivity.

e-Tawaran (Online Application)

Applicants can apply any program in UNISEL (foundation/undergraduate/postgraduate) via online and the results are generated simultaneously. Followed by an offer letter are printed instantly.

EIS (Executive Information System)

The system mainly accessed by Executive group of management and its provides various reports on student data, courses, examinations, statistics, etc. EIS also being used for examination reporting presentation during Senate meeting

HMS (Hostel Management System)

Managing hostel information for student residential in Unisel

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Supporting/complimentary system

eStaff

Manage staff information including online leave management

e-Residen

Managing student placement data to UNISEL's hostel

Examination Result

This portal is an alternative portal beside student portal website. The purpose is to lessen the traffic for students accessing the exam result

Matric Card System

A system that handles a matrix card process of students

Online Voting System (eVote for Student Council)

It is the university election system for Student Council selection. Allowing students to vote and have the result instantly.

i-Convo (Graduate Attendance Confirmation)

Allow the graduates an online access to check the graduation status. The graduates also can make confirmation on attendance.

Convocation Touch and Go System

This system helps the convocation committee to ease the traffic and read the alumni card detail of the graduate to audio output.

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Supporting/complimentary system

Emsys (Equiment Management System)

The system store and maintained and inventory record of the equipment mainly ICT equipments

e-SKT (Online SKT)

This system is improving manual filling the staff performance by using online

e-Clinic (students’ clinic service approval)

Helps panel clinics to view student status and details before treatments

e-Kiosk (Finance)

Ease the traffic at finance and allow student to check the financial balance and print the related documents

ULMS - UNISEL Learning Management System (E-Learning)

The portal for lecturer and student to communicate for academic purposes

Helpdesk

This system is to help CICT to record all complaints from user and channel it to the technicians or staff in charge

Time Attendance System (TAMS) Managing staff attendance data

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Two-way consultative communication system Website /Portals

Social Networks

University webmail Communication

Corporate Briefings

Circulars/ Memos

22 Organizational climate survey

e-survey Students Satisfaction e-survey: Staff Satisfaction

Departmental Surveys

Quality Management System 23

Customer Feedback Handling System

Action Monitoring System

Document Control System

5S

ISO

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Academic advice, counseling, career and guidance, scholarship and student finance services. Welfare, health service, food, safety of campus, the campus clinic and students’ insurance.

Students’ societies and clubs

Facilities and Services

Sports Facilities

Religious services by Pusat Islam and non-Muslim religious and cultural clubs.

Accommodation Services

Postgraduate Common Room

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Quality Assurance of Programmes

Program Design, Implementation and Review

Programmes Accreditation

QA of Programmes for Quality

Program Design, Implementation and Review Design

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Propose New Program

Task Force

Approval of New Program

Develop Program Structure OBE

Approval of Program Structure

Senate

Program Curriculum Committee

Faculty Academic Board and Senate

Implementation

Curriculum Delivery

• Quality Teaching and Learning • Academic Advising • Teaching Evaluation • Industrial Visit/Training • Academic Resources

Academic Program

Review

Annual Program Monitoring Report (APMR) Academic Advisor External Examiner Curriculum Review Stakeholders Feedback

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Program Approval and Accreditation Status Bestari Jaya Campus Full Accreditation

Provisional Accreditation

Others

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11

5 4 3 2 1 0

0

Foundation

2 1

1

1

1

0 Diploma

Bachelors Degree

Masters Degree

Doctoral Degree

• Tidak termasuk program Sarjana Muda Kejuruteraan (Kepujian) yang dikenakan penilaian akreditasi Majlis Akreditasi Kejuruteraan (EAC), LJM

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Teaching and Learning Process

Teaching and Learning Process

Academic Guidelines, Rules and Policies

Teaching and Learning Process for Quality

Academic Support Services

Center of Excellence

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Teaching and Learning Process

Selection and Admission

Subject Registration and Timetabling

Lectures

Assessment and Examination

Educational Goal, PEO, CLO, Bloom’s Taxonomy

Graduation and Convocation

Assessment: Test, Evaluation

OBE Delivery: Teaching approach, teaching technology

Evaluation: Audit, survey, stakeholders feedback,

Academic Guidelines, Rules and Policies 30

Academic Regulations Handbook • a general guideline, consists of policies, procedures, and academic rules • Section 1- Definition • Section 2 - Academic Year • Section 3 - Students Registration • Section 4 - Course Registration • Section 5 - Credit System • Section 6 - Grading System • Section 7 - Examinations • Section 8 - Academic Misconduct • Section 9 - Deferring Studies • Section 10 - Withdrawal from Studies • Section 11 - Awards • Section 12 - General Provision

Manual of Academic Process • provides details operation of the Academic Regulations Handbook

Academic Quality Handbook • provides an outline of UNISEL quality assurance processes • Section 1 - Teaching and Learning at UNISEL: An Overview • Section 2 - Quality Assurance in Higher Education: An Overview • Section 3 - The Assurance and Enhancement of Academic Quality and Standards in Teaching and Learning • Section 4 - Student Recruitment and Admissions • Section 5 - Student Support Services • Section 6 - Teaching and Learning Policies and Academic Administration • Section 7- Assessment and Examination Policies and Practices • Section 8 - Academic Support Services and Resources • Section 9 – Program Academic Advisor And External Examiners

Lecturer’s Guide • Define the scope of lecturers responsibility

Guideline On The Assessment Of Students LO • Qualities of Assessment • Assessment formats

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Academic Support Services and Center of Excellence

UNISEL Center for Teaching and Learning (UCTL)

Center for Research and Innovation (CRI)

UNISEL Center for Quality Assurance (UCQA)

Business, Consultancy and Industry Linkages (BCI)

Center of External Studies and International (PPLA)

Institut Kajian Malaysia Indonesia (IKMI)

Pusat Bio-IT

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Research Grant MOSTI

UNISEL

Collaboration: UNISEL & SUK

Amount (RM)

Amount (RM)

(2006-2009)

(2010-2013)

2,150,805.00

4,879,320.00

600,000.00

72,400.00

(Year 2002 - 2007) 369,983

4,938,900.00

FRGS & ERGS Grants

-

824,000.00

Collaboration: UNISEL & Industries

-

278,060.00

Lembaga Pemasaran Pertanian Persekutuan (FAMA)

-

48,000.00

MyBrain15 (KPT) Total Grand Total

96,000.00 3,120,788.00

11,136,680.00 RM14,257,468.00

UCQA Objectives 2013-3014 33

Implementation of online document controlled system

Implementation of online customer feedback system

Implementation of Online action monitoring system

Update of Academic Quality Handbook and Manual of Academic Processes Coordination of University Compulsory Courses To Fit Soft Skills Requirement Development of OBE Guidelines

Conduct one organizational survey

Inculcation of quality culture through Client Charter and Achievement Target

Industry Linkages MOU UNISEL - Asmara Aerospace Sdn. Bhd. For 34 collaboration in aerospace and aviary programme provide by the company and certificate given by UNISEL MOU UNISEL - Ayer Spa International Sdn. Bhd. For collaboration in wellness and beauty programme / courses provide by the company and certificate given by UNISEL MOU UNISEL - Empayar Tiga Resources For mushroom seed development and technologytransferred programme. Collaboration between Faculty of Science and Biotechnology and Empayar Tiga Resources MOU UNISEL - Innovacia Sdn. Bhd. For research, design and develop TiffinCAD-based and TiffinDATA-based software for engineering, business and other sectors. Collaboration between Faculty of Engineering, Faculty of Industrial Information Technology & Innovacia SB MOU UNISEL - Ayamazz Sdn. Bhd. For Ayamazz Roti Impit Graduate Development Programme in giving employment and entrepreneurial opportunities for UNISEL graduates Collaboration between BCI (PS&P) & Ayamazz SB MOA UNISEL - Khind Mistral Industries For product development & quality improvement for fans and emergency light. Collaboration between Faculty of Engineering and Khind Mistral Industries

Some UCTL Courses 35

Public Speaking & Presentation Skills for top management English for Academic Staff Kursus Asas Bahasa ICT Driving License Supervision of Research Research Methodology Academic and Report Writing MUET Intensive Course Induction for Academic Staff Teaching Methodology 1 Teaching Methodology II Publication Workshop

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Some activities of Center of External Studies and International (PPLA) MOU UNISEL – State Islam College Bukit Tinggi, Indonesia MOU UNISEL – STAIN JuraiSiwo Metro Lampung, Indonesia Sekolah Sahabat Unisel – Indonesia (SSUIndonesia) dari Sekolah Menengah Atas Islam (SMAI) As Shofa, Pekanbaru, Riau, Indonesia MOU UNISEL - Sekolah Tinggi Ilmu Ekonomi Malangkucecwara, Malang, Indonesia MOU UNISEL - Universitas Kanjuruhan Malang, Indonesia MOU UNISEL - Universitas Pembangunan Nasional Veteran Jakarta, Indonesia MOU UNISEL - Wisnuwardhana Universitas of Malang, Indonesia MOU UNISEL - Sekolah Tinggi Ilmu Administrasi Mandala, Indonesia (STIAMI) MOU UNISEL - Sekolah Tinggi Ekonomi Indonesia Malang, Indonesia MOU UNISEL - Universitas Ibnu Khaldun Bogor, Indonesia

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Quality Assurance of Staff HR Policies

Ratio Academic:Administration Staff QA of Staff for Quality

Performance Evaluation of Academic Staff

Academic Staff Development

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Polisi Sumber Manusia Buku Panduan Staf UNISEL: Edisi Kedua 2013 Polisi Pengambilan Pekerja Asing Peraturan Etika Kerja, Kelakuan dan Tatatertib Staf Polisi Latihan dan Pembangunan Staf Polisi dan Prosedur Permohonan Cuti Belajar Polisi Kenaikan Pangkat bagi Staf Bukan Akademik Garis Panduan Semakan Kenaikan Pangkat Staf Akademik

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Ratio academic staff to non-academic staff ( as at April 2013)

Academic Staff Professor

12

Prof Madya

16

Pensyarah Kanan

72

Pensyarah Penolong Pensyarah Clinical Instructor Total

Administration Staff Administration Staff

Management Staff

Total

Pengurusan Utama

6

280

Presiden/NC/TNC/ KPK/Pendaftar

78

Pengurusan & Profesional

Pengurusan & Profesional

96

6

Sokongan I

Sokongan

121

464 (50.5%)

Sokongan II

Sokongan

230

Total International Lecturers

8

453

40Performance

Teaching and Supervision

Evaluation of Academic Staff

Research and Scholarship

Professional Services

Academic Staff Performance Criteria

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STAF SAMBUNG BELAJAR MENGIKUT FAKULTI (AKTIF) (April 2013) IJAZAH SARJANA 5

JUMLAH 4

FAKULTI BIOPERUBATAN & SAINS KESIHATAN FAKULTI SAINS & BIOTEKNOLOGI

6 4

FAKULTI SAINS KOMPUTER & TEKNOLOGI MAKLUMAT

4

PUSAT BIO- IT SELANGOR

FAKULTI SENILUKIS & SENIREKA

6 8

FAKULTI PENDIDIKAN & SAINS SOSIAL

FAKULTI KOMUNIKASI MEDIA

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1

FAKULTI KEJURUTERAAN

FAKULTI PERNIAGAAN

PHD

2 1 1 1

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STAF SAMBUNG BELAJAR MENGIKUT FAKULTI (TAMAT TEMPOH PENGAJIAN) (APRIL 2013) DIPLOMA

JUMLAH

IJAZAH SARJANA 1

28

FAKULTI PERNIAGAAN

1

9

4 5

FAKULTI SAINS KOMPUTER & TEKNOLOGI MAKLUMAT

5

FAKULTI BIOPERUBATAN & SAINS KESIHATAN

3

FAKULTI SENILUKIS & SENIREKA

FAKULTI KOMUNIKASI MEDIA

14

3

FAKULTI KEJURUTERAAN

PUSAT BIO- IT SELANGOR

12

5

FAKULTI SAINS & BIOTEKNOLOGI FAKULTI PENDIDIKAN & SAINS SOSIAL

PHD

3

1 1

5

7

7

56

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Quality Assurance of Students

Entry Requirement

Review of Student Selection Process

QA of Students for Quality

Student Affairs

Ancillary Activities

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UNISEL’s General Entry Requirement Foundation Program • The applicant shall pass and obtain minimum of five (5) credits in Malaysian Certificate of Education SPM/SPVM (Vocational) or its equivalent, in subjects stipulated by the faculties offering the bachelor’s program Diploma Program • The applicant shall pass and obtain minimum of three (3) credits in SPM/SPVM (Vocational) or its equivalent in subjects stipulated by the faculties offering the program, or has a recognized certificate relevant to the program applied for. Bachelor Degree Program • The applicant shall pass our relevant Foundation Program or its equivalent (recognized and related diploma/matriculation/foundation certificate (minimum CGPA 2.00)); or two (2) subjects in Malaysian Higher School Certificate (MHSC) or its equivalent, which are relevant to the program applied for. Master Program • A recognized and related Bachelor (Hons) Degree, or its equivalent or a related bachelor degree with three years of relevant experience Doctorate Program • A recognized and related Masters degree

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Review of Student Selection Process Student selection process monitoring by faculties

Endorsement of new entry requirement

Academic performance review by faculties

Faculties propose new entry requirement

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• Administration and Student Discipline Unit • Welfare Unit • Counseling Unit • International Office Unit • Co-curriculum/Activity Unit • Sport Centre • Islamic Centre • Cultural Centre • Alumni Centre

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Conclusion Internal quality assurance is as important as the external quality assurance UNISEL internal quality system embraces the following aspects: governance, institutional commitment, teaching and learning process, quality assurance of programmes, staff, and students. Internal and external feedbacks are critical in ensuring the quality assurance system functions effectively

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