Jorge Luis García Alcaraz, Universidad Autónoma de Ciudad Juárez, Mexico ... Laura Vanessa Palacios Argüello, Institut Henry Fayol, Ecole des Mines de ...
Table of Contents
Preface................................................................................................................................................. xxv Acknowledgment............................................................................................................................... xxix Section 1 A Word from the Organizers Chapter 1 Numbers Can Restrict Results? Qualitative Research Methods as Information and Knowledge Management Support in Supply Chain and Logistics Sectors................................................................. 1 George Leal Jamil, InescTec, Portugal Chapter 2 Information Technology and Communication Management in Supply Chain Management................ 23 Cláudio Roberto Magalhães Pessoa, FUMEC University, Brazil Marco E. Marques, FUMEC University, Brazil Chapter 3 Risk and Visibility in Supply Chains: An Information Management Perspective................................. 34 Dario Messina, University of Porto, Portugal & INESC TEC, Portugal Cláudio Santos, INESC TEC, Portugal António Lucas Soares, University of Porto, Portugal & INESC TEC, Portugal Ana Cristina Barros, INESC TEC, Portugal Section 2 Theoretical Studies Chapter 4 Strategic Information Management: Proposal of Business Project Model............................................ 59 Vitor H. Lazzareschi, Fundação Dom Cabral, Brazil Mônica S. Brito, Fundação Dom Cabral, Brazil Chapter 5 Identification of Potential Clients, Providers, and Competitors in Supply Chain Networks................. 89 Giulia Bruno, Politecnico di Torino, Italy
Chapter 6 Advocating Information System, Information Integration, and Information Sharing in Global Supply Chain........................................................................................................................................ 107 Kijpokin Kasemsap, Suan Sunandha Rajabhat University, Thailand Chapter 7 Importance of Stakeholders Identification in Information Distribution Chain Management for Public Value Detection in Public Initiatives........................................................................................ 131 Pedro Fernandes da Anunciação, Instituto Politécnico de Setúbal, Portugal Bruno Garcia, Instituto Politécnico de Setúbal, Portugal Gleyson Fonseca, Instituto Politécnico de Setúbal, Portugal Chapter 8 Supply-Side: Mapping High Capacity Suppliers of Goods and Services............................................ 147 Brenner Lopes, Nous SenseMaking, Brazil Luander Falcão, Nous SenseMaking, Brazil Thiago Canellas, Cortex Intelligence, Brazil Chapter 9 Information Management Applied to the Development of the Management Process and Improving Energy Efficiency in Transport............................................................................................................ 166 Sostenes Bernardes, FTL, Brazil Poliana Leite, SET, Brazil Greice Sehren Pesenti, Forquilhinha, Brazil Edmilson Aparecido Viana, Gidion, Brazil Vinicius Ladeira, CNT, Brazil Cynthia Castro, CNT, Brazil Myriam Caetano, CNT, Brazil Paulo Renato de Sousa, Fundação Dom Cabral, Brazil Chapter 10 The Impact of ICT on Supply Chain Agility and Human Performance.............................................. 180 Valeria Martínez Loya, Universidad Autónoma de Ciudad Juárez, Mexico Jorge Luis García Alcaraz, Universidad Autónoma de Ciudad Juárez, Mexico José Roberto Díaz Reza, Universidad da La Rioja, Spain Deysi Guadalupe Marquez Gayosso, Universidad Autónoma de Ciudad Juárez, Mexico Chapter 11 Information and Knowledge Management Perspective Contributions for Fashion Studies: Observing Logistics and Supply Chain Management Processes......................................................... 199 George Leal Jamil, InescTec, Portugal Cecília Carvalho Jamil, Stockholm University, Sweden
Section 3 Applied Case Studies Chapter 12 Decision Support System Design Requirements, Information Management, and Urban Logistics Efficiency: Case Study of Bogotá, Colombia...................................................................................... 223 Jairo Enrique Parra Herrera, SEPRO, Universidad Nacional de Colombia, Bogotá, Colombia Laura Vanessa Palacios Argüello, Institut Henry Fayol, Ecole des Mines de Saint-Etienne, France Jesus Gonzalez-Feliu, Institut Henry Fayol, Ecole des Mines de Saint-Etienne, France Wilson Adarme Jaimes, SEPRO, Universidad Nacional de Colombia, Bogotá, Colombia Chapter 13 The SCM, CRM Information System, and KM – An Integrating Theoretical View: The Case of Sales Force Automation....................................................................................................................... 239 Kaouther Jridi, ISG, University of Tunis, Tunisia Dhouha Jaziri-Bouagina, FSEG-Sousse, University of Sousse, Tunisia Abdelfattah Triki, University of Tunis, Tunisia Chapter 14 Composition of the Financial Logistic Costs of the IT Organizations Linked to the Financial Market: Financial Indicators of the Software Development Project.................................................... 255 Edilaine Rodrigues Soares, Faculty COTEMIG, Brazil Fernando Hadad Zaidan, Federal University of Minas Gerais, Brazil Chapter 15 Competitive Intelligence Competitive Intelligence: A Proposal for Value Creation through Information and Knowledge – The Limeira Gross Domestic Product Sector: Brazil.......................... 273 Pedro Fernandes da Anunciação, Instituto Politécnico de Setúbal, Portugal António Carlos Zambon, Universidade de Campinas, Brazil Fernanda de Jesus Andrade, Instituto Politécnico de Setúbal, Portugal Carla S. Sanches de Sousa, Instituto Politécnico de Setúbal, Portugal Chapter 16 Benefits of the Transics Fleet Management System............................................................................ 287 Petre Iltchev, Medical University of Lodz, Poland Anna Palczewska, University of Lodz, Poland Klaudia Pilichowska, University of Lodz, Poland Remigiusz Kozlowski, University of Lodz, Poland Michał Marczak, Medical University of Lodz, Poland
Chapter 17 Analysis of the Possibility to Implement the Transics System and GBOX Assist Systems in a Selected Company............................................................................................................................... 303 Remigiusz Kozlowski, University of Lodz, Poland Petre Iltchev, Medical University of Lodz, Poland Anna Palczewska, University of Lodz, Poland Klaudia Pilichowska, University of Lodz, Poland Michał Marczak, Medical University of Lodz, Poland Chapter 18 Port Single Window and Logistics Single Window: Two Competitiveness Proposals in the Port Value Chain.......................................................................................................................................... 316 José Carlos Dias Simão, Porto de Sines, Portugal Pedro Fernandes da Anunciação, Instituto Politécnico de Setúbal, Portugal Chapter 19 Information Management and Enterprise Resource Planning: An Analysis of the Medical Products Distribution Chain................................................................................................................. 334 Gleison Lopes Fonseca, Centro Universitário Hermínio Ometto, Brazil Ildeberto Aparecido Rodello, Universidade de São Paulo, Brazil Pedro Fernandes da Anunciação, Instituto Politécnico de Setúbal, Portugal Chapter 20 Information Systems Management in the Supply Chain in an Official Pharmaceutical Laboratory... 350 Jorge Lima de Magalhães, Instituto de Tecnologia em Fármacos (Farmanguinhos), Brazil Arlene Moreira, Centro de Referência Hélio Fraga, Brazil Chapter 21 Information System for Logistics and Distribution Management........................................................ 374 José Rascão, Polytechnic Institute of Setúbal, Portugal Chapter 22 Information Management for Network Transformation in Industrial Enterprises Associations: The Case of the Internationalization Process.............................................................................................. 415 Eric Costa, University of Porto, Portugal & INESC TEC, Portugal António Lucas Soares, University of Porto, Portugal & INESC TEC, Portugal Jorge Pinho de Sousa, University of Porto, Portugal & INESC TEC, Portugal George Leal Jamil, Informações em Rede Consultoria e Treinamento Ltda, Brazil Chapter 23 A Telecommunications Approach in Systems for Effective Logistics and Supply Chains.................. 437 Cláudio Roberto Magalhães Pessoa, FUMEC University, Brazil Manuel da Rocha Fiúza Branco Júnior, FUMEC University, Brazil
Chapter 24 The Importance of Perception and Appreciation of the Information Management for Effective Logistics and Supply Chain in Transport Sector................................................................................. 453 Pedro Fernandes da Anunciação, Instituto Politécnico de Setúbal, Portugal Mário Lobo, Instituto Politécnico de Setúbal, Portugal Oscar Pereira, Instituto Politécnico de Setúbal, Portugal Gracieth Mateus, Instituto Politécnico de Setúbal, Portugal Chapter 25 Information Management Systems in the Supply Chain...................................................................... 469 Maria José Sousa, Universidade Europeia, Portugal Rui Cruz, Universidade Europeia, Portugal Ivo Dias, Universidade Europeia, Portugal Carla Caracol, Universidade de Lisboa, Portugal Compilation of References................................................................................................................ 486 Index.................................................................................................................................................... 550
