Terms & Conditions - Cox and Kings Global Services

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The following Terms & Conditions constitute the legal basis for the rendering of services by Cox and Kings. Global Services SwedenAB. They are acknowledged  ...
The following Terms & Conditions constitute the legal basis for the rendering of services by Cox and Kings Global Services SwedenAB. They are acknowledged by the customers through submission of the visa application to Cox and Kings Global Services Sweden AB



Services Cox and KingsGlobal Services Sweden AB is an outsourcing partner of the Indian Embassy in Sweden & Latvia for the acceptance and processing of visa application for India. For this purpose, Cox and KingsGlobal Services SwedenAB receives passports, documents and fees from individual people and companies (each hereinafter referred to as the "applicant") and send relevant documents back to the applicant after a decision has been made about the respective application by the Indian Embassy



Granting the visa Cox and KingsGlobal Services Sweden AB has no influence on the decision to grant appropriate Visa by the Indian Embassy. For this purpose, Cox and KingsGlobal Services Sweden AB forwards the passports& documents alongwith visa fees to the Indian Embassy & is not liable or responsible for delays in the processing or the rejection of visa applications by the Indian Embassy.



Returningthe documents After the visa applications are checked by the Indian Embassy, the documents may be returned/sent back by Cox and KingsGlobal Services Sweden AB to the applicant unless the Indian Embassy decides to send the documents back to the applicant directly. Cox and Kings Global Services Sweden AB's “Secured mail” services are one of the most efficient & safe methods to send your passports back. Cox and KingsGlobal Services SwedenAB assume no liability or guarantee with regards to compliance with any deadlines, regardless of how important they are for the application. Cox and Kings Global Services Sweden AB will not be held responsible for delay or loss of any documents which are not in their possession or control.



Revocation information If the applicant has entered into a contract using remote communication (letter, telephone, email, fax, etc.), the applicant has a right of revocation: a.

Right ofrevocation The applicantcan revoke the contract declaration within 14 days in text form (e.g. letter, fax, email) without giving any reasons. The period starts to run after receipt of this information in text form, but not before entry into the contract, and also not before fulfillment of Cox and Kings Global Services Sweden AB‘s information obligations pursuant to Distans- ochhemförsäljningslagen (20005:59). The timely dispatch of the revocation is sufficient to comply with the revocation notice period. The revocationwillbe directedto: Cox and Kings Global Services Sweden AB India Visa Application Centre David Bagares Gata 26 B 11138 Stockholm Sweden

b.

Consequences of revocation In the event of a valid revocation, Cox and Kings Global Services Sweden AB reserves the right to deduct whole or part of Visa application processing charges towards administrative expense incurred while processing the application.



Exclusion of liability The passports and the documents which are provided and the fees which are handed over by the applicant are handled by Cox and Kings Global Services SwedenAB. However, Cox and Kings Global Services Sweden AB is not responsible for loss or damage which occurs due to force majeure. Force majeure is deemed to be any event or incident which happens outside Cox and KingsGlobal Services Sweden AB's control and which is not attributable to any act or omission by Cox and Kings Global Services Sweden AB (this does not include acts or omissions by agents or subcontractors of Cox and Kings AB). This does not include industrial disputes at Cox and Kings Global Services Sweden AB. Cox and Kings Global Services Sweden AB is not responsible or liable for consequential loss arising out of the non-delivery or loss of passports, documents or money. The foregoing exclusions of liability do not apply insofar as Cox and Kings Global Services Sweden AB has mandatory liability, for example i. ii. iii.

iv.

due to loss of life, personal injury or damage to health which is due to a negligent or intentional breach of obligation by Cox and Kings Global Services Sweden AB or one of its legal representatives or one of its vicarious agents, insofar as the cause of the damage or loss is due to intentional behavior or gross negligence by Cox and Kings Global Services Sweden AB or one of its legal representatives or one of its vicarious agents, if the principal asserts rights based on a defect or deficiency arising out of a quality guarantee or the particular duration of a quality, or Cox and Kings Global Services Sweden AB negligently breaches a fundamental contract obligation whose fulfillment is what makes the due performance of the contract possible at all and on whose fulfillment the contract partner may usually rely (cardinal obligation). Insofar as Cox and Kings Global Services Sweden AB negligently breaches a cardinal obligation, its compensation obligation is limited to the contract-typical, foreseeable damage or loss, insofar as no intentional behavior or gross negligent is involved or Cox and Kings Global Services Sweden AB is not liable due to loss of life, personal injury or damage to health. Should Cox and Kings Global Services Sweden AB be at fault in connection with the organization of the conveyance process in this respect, its liability for pecuniary loss is limited to EUR 800.00.