HR for the Future..............................................6
Health Insurance...........................................6.11
Chapter 1: Developing an HR Strategic Plan Developing an HR Strategic Plan.................... 1.2
The Cost of Health Care ............................... 6.14 Determining Executive Offerings and Perks.....6.18 Retirement Benefits. . ....................................6.20
Conducting an HR Audit................................. 1.3
Chapter 7: Communication
Determining the Club’s Future Goals.............. 1.4
The Communication Process........................... 7.3
Implementing and Evaluating the HR Strategic Plan................................................. 1.8
Communication Tools................................... 7.12
Evaluating the Success of a Strategic HR Plan.... 1.10
Chapter 8: Training & Development
Chapter 2: Workforce Planning Developing a Staffing Plan..............................2.2 Designing an Organization Chart.................. 2.10
A Strategic Perspective................................... 8.1 Training.........................................................8.3 Implementing a Training Program ................. 8.7 Establishing Training Content...................... 8.10
Identifying Resources for Compensation......... 5.4
Personal Issues. . ..........................................10.12
Determining the Market Value of an Employee....... 5.5
Appeal of Disciplinary Action and Grievance Procedures..................................................10.13
NATIONAL CLUB ASSOCIATION
HR MANAGEMENT: BEST PRACTICES FOR PRIVATE CLUBS
v
Chapter 11: Separation The Cost of Employee Turnover...............................11.2 Employee Retention.................................................11.2 Separation.................................................................11.4
Chapter 12: Records Management Developing a Records Management Plan....... 12.2 Policies and Procedures ............................... 12.2 Organization and Access............................... 12.2 Retention and Disposal. . ............................... 12.5 Audit and Accountability.............................12.12 Federal and State Compliance. . ....................12.13
Chapter 13: Workplace Safety The Importance of Health, Safety and Security Programs. . .................................................... 13.2 Understanding Health, Safety and Security Issues........................................................... 13.2 Developing a Health, Safety and Security Program......................................................13.14 Reviewing a Health, Safety and Security Program..................................................... 13.23 Workers’ Compensation Benefits................ 13.25
Chapter 14: Legal Issues Privacy......................................................... 14.2 Major Employment Antidiscrimination Laws ..... 14.3 Termination of Employment......................... 14.9 Wage and Hour Issues................................. 14.11 The Fair Labor Standards Act (FLSA).. ......... 14.15 Pay Discrimination..................................... 14.23 Employee Rights. . ....................................... 14.26 Employee Benefits.......................................14.31 Personal Liability....................................... 14.34 HR Leadership.. .......................................... 14.34
vi
TABLE OF CONTENTS
NATIONAL CLUB ASSOCIATION
HR Management Appendix Table of Contents
The following documents are available on the flash drive included with this book. This extensive collection of forms, policies, surveys and other resources are fully customizable, ensuring you have the tools you need to address the specific HR challenges of your club. Chapter 1: Developing an HR Strategic Plan
Chapter 5: Compensation Position Evaluation Plan: Executive Chef........... 1
Mission Statements for Clubs.. ........................... 1 Human Resource Audit......................................2
Task Training Chart. . .........................................5 Probation Period Evaluation..............................6 New Employee Survey . . ...................................... 7
NATIONAL CLUB ASSOCIATION
Chapter 10: Employee Discipline Sample Progressive Discipline Written Warning.... 1
Chapter 12: Records Management Document Retention Policy.. .............................. 1 Records Retention Document List. . ....................2
Chapter 13: Workplace Safety Safety Committee Statement of Purpose . . ........... 1 Safety Committee Meeting Schedule..................2 Hazard Communications Pictograms.. ................3 Workers’ Compensation Return to Work Program............................................................4 Workplace Violence Policy.................................5
Chapter 14: Legal Issues I-9 Identity and Verification Documents: A Breakdown of Lists A, B and C........................... 1 New I-9 Form Information.. ...............................2