Volvo Car Customer Service - Navigation.com

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Volvo Cars of North America strongly recommends that you have your ... The text shown on the messages may differ slightl
Customer instruction: 11w48 IAM 2.1 map release 1 of 5

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Please read this document in its entirety before proceeding. Sensus DVD Map Upgrade, Background and General Information The map release version V30.11.02 has been mailed to all MapCare registered customers.

Volvo Cars of North America strongly recommends that you have your authorized retailer perform this procedure. There will be no charge for this service. However, should you wish to perform the upgrade yourself the instructions below are provided to guide you. 

The engine must be running for the entire time map installation, except where instructed to protect the vehicle's battery from discharging. Please locate the vehicle in an appropriate well ventilated space outdoors if you decide to load the maps while the vehicle is stationary.



This map loading process will take approximately 5 hours. It may take up to 60 seconds for a DVD to be read before there is any response on the display.



Avoid shutting down the engine or the infotainment system once a disc has been inserted. It is always better to let each disc load completely once the loading process has begun. See warning box on steps 1, 2 and 4. WARNING: Once the disc starts loading avoid shutting down the engine or shutting down the infotainment system for at least 10 minutes. 

Disc 3 contains the Voice control files. Failure to completely load Disc 3 will result in full navigation system function without the voice control feature.



The text shown on the messages may differ slightly depending on the system Software version in your vehicle.



Navigation function is not available during the map loading process. Other sources are available, but the time required to start the function will be much slower while the map is loading.



Times indicated on the load status screens may not be accurate. Always wait until the message states loading of map disc finished before proceeding to the next step.

Sensus DVD Map upgrade instructions 1)

Insert Disc 1 and wait for disc to be read, then press "OK"

2)

Enter the 8 digit PIN code obtained from the customer or the Navteq Maps website when prompted. Select "OK"

NOTE: Should it be necessary to verify the Map PIN code for that specific vehicle, go to the Navteq Maps website http://www.navigation.com/volvo/activate and enter the VIN number and your email address. The PIN code will be displayed on the screen and an E mail will also be sent to you with the PIN code information for that VIN number.

Disc 1 will take approximately 1h 55 m to load

WARNING: Once the disc starts loading avoid shutting down the engine or shutting down the infotainment system for at least 10 minutes.

3)

Insert Disc 2 when prompted

Disc 2 inserted

WARNING: Once the disc starts loading avoid shutting down the engine or shutting down the infotainment system for at least 10 minutes.

Disc 2 finished

4)

IMPORTANT! After Disc 2 is finished, the screen states "Navigation needs to be "restarted" "Restarted" means that the IAM (integrated audio module) must shut down properly. Switch the engine off remove the key and lock the vehicle for 15 minutes.

NOTE: If you check the map version in the system after Disc 2 is finished, it indicates that the latest map is downloaded. This is accurate, as Disc 3 contains only the voice control files. Failure to load Disc 3 to completion will result in navigation system function without the voice control feature.

5)

Once the engine has been shut down and vehicle locked for 15 minutes, restart the engine and insert Disc 3.

NOTE 1: When you restart the engine there may not be a prompt to insert Disc 3. Insert the disc and wait approximately 30 seconds for it to be read. If there is still no indication of the disc being loaded, see Note 2.

NOTE 2: There may be no indication of a map update in progress for Disc 3 as in the previous 2 discs. This will typically occur between engine starts. If this occurs go to the Main Navigation menu: by selecting “Settings” then “System Information” followed by “Map Loading Progress” to get the status window to appear.

WARNING: Once the disc starts loading avoid shutting down the engine or shutting down the infotainment system for at least 10 minutes.

6) When Disc 3 is finished, the message "Map downloaded" will appear: Disc 3 is not completely loaded until this message is displayed. If Disc 3 is not completed, there will be no Voice Control Function.

Eject Disc 3 and let car go to sleep for at least 15 minutes

NOTE: Failure to let the infotainment system shut down properly will result in: - The message above "Eject disc to finish update" will reappear every 60 seconds until the infotainment system shuts down properly. - Voice control function will not display the correct screens during voice commands.

7)

Check map version by selecting “System Information” then “Map and Software Version”. Map Version will be 30.11.02 with the 11w48 map release.