0407 A Holistic View of Deploying Mobile BI - ASUG.com

A Holistic View of Deploying SAP BusinessObjects Mobile Nick Owens, Capgemini Karsten Ruf, SAP

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[ Learning Points  Discover how customers have implemented specific Mobile BI use cases  Understand which options are available for secure connectivity  Learn how to on-board either 15 or 1,500 users

Real Experience. Real Advantage.

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[ Agenda     

Mobile BI Suite Overview “Holistic – what needs to be thought of?” Features/Functionality Security On-Boarding

Real Experience. Real Advantage.

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[ Mobile Analytics from SAP:

Targeted and personalized wherever you are Targeted BI Content

SAP BusinessObjects Mobile

Real Experience. Real Advantage.

In-Memory Accelerated Search and Exploration

SAP BusinessObjects Explorer

[ The Holistic View Report Use Case Report Feature/Function BOE System Security Network Security On-Boarding MDM

Real Experience. Real Advantage.

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[ Features/Functionality – The Basics  A quick demo…  Mobile Viewer vs. Mobile App  Optimized UX for mobile devices

 Frequent Client Releases  Quarterly App updates  Platform patches for Mobile Server  Server Matrix

 Devices  iPad/iPhone  Android Phone/Tablet  BlackBerry Real Experience. Real Advantage.

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[ Features/Functionality – Demonstration  And now for a demo of SAP BusinessObjects Mobile reports deployed to Fortune 500 companies in North America….

Real Experience. Real Advantage.

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[ Overall Mobile BI Architecture

Mobile Apps

Mobile

Web App Server

Mobile OTA

Download

Blackberry

HTTP(S)

Mobile Server

HTTP(S)

Android

MobileBIService.war

BOE Server

Mobile

TCP

(Mobile) Connection Server

BI 4

Mobile Connection Definition

iOS

HTTP(S) MOBIServer.war

Explorer TCP

Explorer Web Server Real Experience. Real Advantage.

Explorer HTTP(S)

iOS 8

[ Security – Getting to the Data, Safely

 App Password – three layers of security  Two-factor authentication  Enabled by default – can be set as optional

 Support for all four authentication methods

Real Experience. Real Advantage.

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[ Security – Categories  Folder security is maintained, a category is used as a tag to control and organize reports  The following three categories are not seen by users from within Mobile, but they drive specific report behavior on Mobile Devices  “Mobile”, “MobileDesigned”, “Confidential”

 Can assign rights on categories too, but with caution, and not necessary  Subcategories are not yet supported Real Experience. Real Advantage.

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[ Security – Reports Available via Mobile Able to View on Mobile

Rights to View in LaunchPad

Tagged to “Mobile” Category Stock

MKTG Team

Sales

Plan Q4

Costs

Targets

Volume

Vendors

Real Experience. Real Advantage.

Profit

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[ Security – Device Caching  When a user downloads a report on their iPad, the report is saved to the device and encrypted  See Security document for details

 For highly sensitive reports, there are two options to prevent users from saving documents to the device:  Server settings “Work Offline” mode disabled (affects all documents)  Assign highly sensitive reports to the “Confidential” category (only affects documents assigned to the category)

Real Experience. Real Advantage.

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[ On-Boarding  How to get the app?  App Store download by user  MDM tool distribution – Afaria or other

 How to get the user connected?  sapbi:// URL  Configuration Server  Afaria

 In-app Help  Tutorial Videos

Real Experience. Real Advantage.

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[ Key Learnings  Leverage different functionality to improve the performance of your reports (i.e. Input Controls, Scheduled Instances)  Take advantage of graphical visualizations and alerts to enhance the user experience & allow the data to tell the story  Security is a major aspect of any mobile BI roll-out; involve your security team early  Stay up-to-date with ASUG webinars to keep abreast of product upgrades: http://jive.asug.com/community/sig_communities/business_intell igence_group_discussion_forum?view=documents Real Experience. Real Advantage.

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[ Return on Investment  Existing Web Intelligence reports can often be made Mobile reports with little effort and only a few tweaks  No need to modify existing BOE artifacts (Universes, Folder Structure, Security Design, etc.) to support Mobile; leverage work already completed  Provide business users with a consistent platform and bestsuited user experience across devices (laptop, tablet, smart phone)

Real Experience. Real Advantage.

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[ Questions?  Nick Owens - Mobile Analytics Lead, North America  [email protected]

 Karsten Ruf – Solution Manager Mobile BI  [email protected]

Real Experience. Real Advantage.

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[ APPENDIX

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[ Advanced Architecture

- SBO Mobile with SUP or Proxy Optional

HTTPS

Sybase SUP Server

TCP

Relay Server

HTTPS

SUP 2.1.0 and