2013 SABS TRAINING ACADEMY BROCHURE

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ISO 17025, General Requirements for the competence of testing and calibration laboratories ... We are, therefore, proud to present our 2013 Training Brochure. ..... Writing audit reports and follow-up on corrective actions ...... Sampling and Testing requirements and process, including the more specialised witness testing .
South African Bureau of Standards

2013 SABS Training Academy Brochure

Page 0 of 74 SABS 2013 Training Brochure

FOREWORD As we enter into 2013, we are proud to share with you, our valued customer, our newly revamped Training Academy with aesthetics that are not only pleasing to the eye but also provide an environment that stimulates learning and knowledge transfer. We are once more delighted and gratified to bring to you excellence in education, training and skills development. We continue to provide outstanding and professional training services to all our customers. To ensure that our training remains relevant and maximizes your return on investment, we will still continue and strive to offer our services as an active partner at both executive and operational levels. We pledge to honour our commitment in providing our talents and experiences, not only nationally, but also to our neighbouring SADC countries and all interested parties. Our competitive edge is in the expertise at our disposal. Since 1984 the SABS Training Academy has trained over 20 000 auditors in different disciplines and the numbers continue to grow with every passing year. We proudly continue to provide our training services through our outcomes-based courses. Our course structures have been diversified to keep pace with industry demands and new courses are being introduced annually using the cutting-edge learning and development approach. As part of our continual improvement, we will be delivering to you, • a brochure that will be based on our financial year i.e. covering dates from April 2013 to March 2014. This will assist with better planning of our beginning of year training, when most businesses have not peaked. • e-Learning from June 2013, to enable learning at our leisure. • new courses that will meet the requirements of our valued customers as and when they are required. Our new course offerings include but not limited to: • • • • •

ISO 50001, Energy Efficiency Management Systems ISO 17025, General Requirements for the competence of testing and calibration laboratories FSSC. Food Safety Systems Certification Introduction to ISO 16001, HIV management systems Introduction to OHSAS For Hospitals and Clinics

Also, note that all courses listed in the brochure can be presented at your premises by arrangement with SABS Training Academy. The Academy continues to maintain its registration with the Southern African Auditor and Training Certification Association (SAATCA) and has acquired accreditation with the Services SETA. The SABS has a history of serving Southern Africa and the rest of the world for more than 60 years and continues to do so with great success. We are, therefore, proud to present our 2013 Training Brochure. Please also visit our website at www.sabs.co.za or send any training enquiries to [email protected]

Yours truly,

THE SABS TRAINING ACADEMY MANAGER

Page 1 of 74 SABS 2013 Training Brochure

INDEX Page

 ISO 9001:2008 – QUALITY MANAGEMENT SYSTEMS

9 – 14

o Introduction to Quality Management Systems

10 – 11

o Understanding, Implementation and Auditing of ISO 9001:2008

12 – 14

 ISO 14001:2004 – ENVIRONMENTAL MANAGEMENT SYSTEMS

15 – 20

o Introduction to Environmental Management Systems

16 – 17

o Understanding, Implementation and Auditing of ISO 14001:2004

18 – 19 20

o South African Environmental Legal requirements applicable to ISO 14001:2004  OHSAS 18001:2007 – OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS

21 – 26

o Introduction to Occupational Health and Safety Management Systems

22 – 23

o Understanding, Implementation and Auditing of OHSAS 18001:2007

24 – 25

o SA Occupational Health and Safety Legal requirements applicable to OHSAS 18001:2007  SAATCA EXAMINATIONS  SANS 10330:2007 – HACCP SYSTEMS

26 27

28 – 31

o Introduction to SANS 10330:2007

30

o Understanding, Implementing and Auditing SANS 10330:2007

31

 ISO 22000:2005 – FOOD SAFETY MANAGEMENT SYSTEMS

32 – 33

o Understanding, Implementing of Food Safety System Certification (FSSC)

32

o Understanding, Implementing and Auditing of ISO 22000:2005

33

 PRODUCT CERTIFICATION – THE SABS MARK SCHEME

34

 ISO/IEC 17025:2005 – INTRODUCTION TO GENERAL REQUIREMENTS FOR THE COMPETENCY OF TESTING AND CALIBRATION LABORATORIES

35 – 36

o Basic ISO 17025:2005

35

o Advanced ISO 17025:2005

36

 UNDERSTANDING INTEGRATED MANAGEMENT SYSTEMS (SHEQ)

37

 SHE REPRESENTATIVE

38 – 39

 BASIC FIRE FIGHTING

40

 INTRODUCTION TO HIV AND AIDS MANAGEMENT SYSTEMS (HAMS)

41

 SANS 16001:2013: WELLNESS AND DISEASE (INCLUDING HIV AND TB) MANAGEMENT SYSTEMS – REQUIREMENTS

……..42

 INTRODUCTION TO HEALTH AND SAFETY MANAGEMENT SYSTEMS FOR MEDICAL FACILITIES

43

 INTRODUCTION TO STANDARDIZATION

44

 WRITING A NATIONAL STANDARD

45

 APPLICATION OF ARP 013

46

 UNDERSTANDING THE WTO/TBT AGREEMENT

47

 STANDARDS ACT OF STANDARDS WRITERS

48 Page 2 of 74

SABS 2013 Training Brochure

 SUCCESSFUL MINUTES – THE SABS WAY

49

 ENGLISH FOR STANDARDS WRITING

50

 EFFECTIVE COMMITTEE MEETINGS

51 – 52

 PARTICIPATION IN INTERNATIONAL STARDARDIZATION

53

 PROJECT MANAGEMENT FOR STANDARDS WRITERS

54

 STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES

55

 ROOT CAUSE ANALYSIS

56 – 57

 WRITING GENERIC DOCUMENTATION (Policies; Procedures; Flowcharts etc.)

58

 INTERNAL AUDITING OF MANAGEMENT SYSTEMS (i.e. QMS; EMS; OHSAS)

59

 GENERIC GUIDELINES FOR AUDIT PREPARATION AND CERTIFICATION PROCESSES ( ISO 19011 & 17021)

60

 Introduction to Energy Management Systems (EnMS)  Integrated Sustainability Reporting

61 – 62 63

 ONLY SABS STAFF COURSES o

Introduction to Auditing the SABS way

64

o

SABS Certification Processes and Procedures

65

 IN-HOUSE COURSES ( Not limited to the list above )

66 – 69

(Offered on-site, upon request by 10 or more learners at a time) 

Awareness Training Workshops for Shopfloor and Top Management (Not limited to the list below) o

Quality Awareness for Shopfloor Workers – ISO 9001:2008

o

Quality Awareness for Top Management – ISO 9001:2008

o

Environmental Awareness for Shopfloor Workers – ISO 14001:2004

o

Environmental Awareness for Top Management – ISO 14001:2004

o

OHS Awareness for Shopfloor Workers – OHSAS 18001:2007

o

OHS Awareness for Top Management – OHSAS 18001:2007

 SANS 10049:2011 – FSM – REQUIREMENTS FOR PREREQUISITE PROGRAMMES (PRPS) o Understanding, Implementation and Auditing of SANS 10049:2011  ISO/TS 16949:2009 – INTRODUCTION TO QMS PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS

 TRAINING REGISTRATION FORM

70 – 71

 MAP and GPRS co-ordinates

72 – 73

Page 3 of 74 SABS 2013 Training Brochure

GENERAL INFORMATION COURSE APPLICATIONS As much as we try to accommodate all learners where possible, the maximum number of trainees that CAN BE accommodated in our courses is 15 per group, mainly due to optimization of the learning experience. Therefore, to avoid disappointment we urge you to submit an application form within 20 working days prior to commencement of the course. Remember, for this we will work on the first-come first-serve basis The application form is attached at the back of the brochure and should be completed and faxed to the number indicated i.e. 012 428 6623; alternatively this can be scanned and e-mailed to [email protected]. VERY IMPORTANT: Application forms should reach the Training Academy 20 working days prior commencement of the course.

REGISTRATIONS After receipt of your completed application form, you will be forwarded a quotation. Upon acceptance of this quotation, proof of acceptance should be returned, accompanied by an authorised documented purchase order number (on the official company letter-heads) alternatively proof of payment should be faxed or emailed through to SABS Training Academy. Final confirmation of the booking will be sent to you via e-mail upon receipt of all required documentation, 5 working days before the course commence .

ACCOUNT APPLICATIONS Please note that in 2012, the SABS implemented a new Credit Management Procedure to help manage the credit risk we were previously exposed to. It requires that all customers applying for our training courses without an existing account (i.e. a credit account or cash account) with the SABS will be required to complete an account application form, AA88.

This will be issued by our administrators. It ensures that all customers are billed on their own unique customer account number that will be or has been created in the SABS accounts system. Should you or your company NOT have an account with the SABS, please ensure that your Training Course Application form is accompanied by the Account Application form (AA88). All Credit Account holders will be expected to generate and send us a legitimate Purchase Order on their company’s official letterheads and signed by their company’s authorised personnel. All Cash account holders will have to send us proof of payment a week before the training commences, to [email protected] .

FEES NOTE: All course fees are charged per person and per module [i.e. module 1 (Understanding and Implementation) is charged separately from module 2 (Auditing)].

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PAYMENT Course fees are payable in full and in advance. Failure to provide proof of payment will lead to the learner being refused entry to the course. Proof of payment must be submitted to the Course Administrator 5 working days prior to attendance of class. A discount could be negotiated where 3 or more learners from the same organisation, attending the same course, at the same time and are all paid for on the same date from the same account. (Not applicable to In-house courses, where a separate quote will be issued for the presentation of that course.) Tax Invoice – Can only be provided upon receipt of an authorised purchase order number (if the organisation has an account with SABS) and for Cash customers, it will be provided upon receipt of a proof of payment.

POSTPONEMENT and CANCELLATIONS All cancellations and postponements of confirmed bookings must be received in writing at least 5 working days prior to commencement of the course. If not, for postponement, a 10% of course fees shall be payable and for cancellation a 25% of course fees shall be payable. Should a learner not attend a course without providing prior notification of cancellation or postponement, then the full course fee will be payable. Note: The SABS Training Academy reserves the right to cancel any course, but undertakes to inform all affected learners as early as possible regarding such cancellations. The only reason that a course would be cancelled and/or postponed is due to insufficient number of learners.

TRAVEL AND ACCOMMODATION Learners are responsible for their own travel and accommodation arrangements. As per request, we can assist by supplying contact numbers of guesthouses, hotels or bed and breakfast establishments in the vicinity but SABS will not be held liable if conditions of these places do not meet your expectations.

COURSE PRESENTATION Courses will be presented in English only. Special needs will, however be considered in line with our language policy, especially in cases where In-house courses are presented. 100% ATTENDANCE IS A REQUIREMENT ON ALL OUR COURSES. Courses are presented using a variety of training methods and techniques, and these include lectures, videos, assignments, handbooks and exercises. Group participation is encouraged throughout, as it enhances the learning experience. Learners are continuously evaluated throughout the learning program. Where a course consists of more than one module, it is COMPULSORY that the modules be done in sequence (i.e. Module 1 first and then Module 2) or alternatively if the learner has completed the module 1 with a different institution, he/she can apply for an exemption. The exemption would require a leaner to submit the following for evaluation at the SABS Academy: • • •

Concise résumé Copies of qualifications/short courses attended Course content/index for the course attended in relation to module 1 of all the courses you need to be exempted for.

When this is found satisfactory, the delegates will be required to also write an entrance exam at a cost of R300 and should they attain 60% or more, they'll be accepted for module 2. Note: For ISO 14001:2004 and OHSAS 18001:2007, the legal courses are strongly advised for better understanding of the legislation and by-laws governing the afore-mentioned courses. These will become compulsory for learners seeking the SAATCA certification. Page 5 of 74 SABS 2013 Training Brochure

ACCREDITATION The SABS Training Academy is registered with SAATCA (Registration number is 003) for the following auditing modules: - ISO 9001, OHSAS 18001 and ISO 14001. The Training Academy is also accredited by the SERVICES SETA, accreditation number 3842 as a provider of education and training for the delivery of the following programmes:i.

Quality Management Systems: Implementation and evaluation of ISO 9001:2008 –NQF level 5 with 12 Credits

ii.

Quality Management Systems: Auditing ISO 9001:2008 –NQF level 5 with 10 Credits

We have also been granted international recognition to offer Food Safety System Certification (FSSC) training.

CERTIFICATION 100% attendance is compulsory from each learner for certification purposes. Where examinations are required, the following rules will apply: The pass mark for all courses is 60%. For courses where SAATCA certification is sought; the pass mark of 70% is required. In both instances a certificate of Successful Completion will be issued. Should a learner achieve between 40% - 59%, one re-write of the examination will be allowed within a 4-month period from the date of the initial examination at no charge. Should a learner request a re-write beyond the 4 months period, a cost of R500 will be payable. This is only allowed within the year of attendance, otherwise learners will be required to re-attend at a regular fee. All re-writes will only be marked up to 60%. If a learner achieves less than 40% for the specific module or course, he/she will be required to re-do the course at own cost. Where no examinations are required, certificates of attendance will be issued.

RE - ISSUE OF CERTIFICATES Certificates will be issued within 3 months of completion of training, provided all necessary requirements have been fulfilled, including payments. All re-issue requests done after the stipulated period or a year after the training was conducted will be at a cost of R400 per certificate.

IN-HOUSE PRESENTATION OF COURSES An in-house presentation means, a trainer representing SABS is sent to the customer’s site or their preferred venue at the customer’s cost to conduct the requested training.

All SABS Training Academy courses can be presented as In-house training courses. These training courses can be customized to suit the customer’s requirements. Only written requests for In-house training will be accepted. A quotation will then be sent. Upon receipt of a signed quotation from a customer, accompanied by the proposed training dates (3 options at least), the training confirmation will be sent upon the receipt of the documented purchase order number. This should be on the company letter-heads (if they have an account with SABS) alternatively, they may apply for a credit or cash account by completing the AA88 form.

Page 6 of 74 SABS 2013 Training Brochure

NOTE: In-house courses will be presented to a minimum of 10 and maximum of 20 learners per session. To facilitate professional service, efficient planning and supply of competitive quotation, a customer is requested to provide notification of where the training will be presented and a number of people to be quoted on. Remember, the minimum number required to conduct an in-house training is 10. The customer or organisation will be responsible for providing a suitable training room with audio-visual equipment and all necessary training tools (including projectors, flip charts etc.) as well as refreshments and any amenities they see fit.

Page 7 of 74 SABS 2013 Training Brochure

CONTACT DETAILS For bookings, payments and enquiries

Customer Liaison Officer E-mail: [email protected] Tel: +27 (0) 12 428 -6503 Fax: +27 (0) 12 428 -6623

Training Coordinators Tel: +27 (0) 12 428 -6506 Tel: +27 (0) 12 428 -6243 Tel: +27 (0) 12 428 -6505

Alternative Number Tel: +27 (0) 12 428 -6530

Training Academy Manager Tel: +27 (0) 12 428 - 6981

Centralised e-mail: [email protected] Website: www.sabs.co.za Postal address: Private bag X 191 Pretoria 0001 Physical address: 1 Dr Lategan Road Groenkloof Pretoria

Page 8 of 74 SABS 2013 Training Brochure

ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS OVERVIEW Organisations all over the world have realized the benefits of implementing and maintaining quality management systems based on the ISO 9000 series of standards, since it improves the efficiency and effectiveness of an organisation’s operation. It provides consistency in the quality of a product and/or service. It also drives an organisation to meet and exceed customer expectations, leading to an increase in market and shareholder value. The course will enhance the understanding of the standards and their requirements, thus enabling learners to implement and maintain such systems in their respective organisational environments. Note: It is preferable that learners are already familiar with quality issues as the course focuses on the requirements and implementation of management systems

Page 9 of 74 SABS 2013 Training Brochure

INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS

The standard for Quality Management Systems (ISO 9001:2008) requires that: •

Personnel in the organisation are made aware of the quality policy and objectives of the organisation.



Personnel are made aware of their roles and responsibilities within the organisation and its quality management system.

This course aims to help organisations comply with the ISO 9001:2008 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make personnel aware of the importance of their roles in the organisation and assists them to achieve and exceed customer satisfaction. Course outline and dates: Two (2) days •

Brief Overview of the ISO 9000 series



Quality Concepts



Quality System Requirements of ISO 9001:2008



No examination will be written. 100% attendance required.



Certificate of Attendance will be awarded. PRETORIA January 13

22 – 23

February 13

05 – 06

March 13

18 – 19

April 13

02 – 03

May 13

02 – 03

June 13

19 – 20

July 13

03 – 04

August 13

06 – 07

September 13

26 – 27

October 13

21 – 22

November 13

12 – 13

December 13

09 – 10

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January 14

13 – 14

February 14

04 – 05

March 14

18 – 19 DURBAN

January

23 – 24

April

03 – 04

June

19 – 20

August

07 – 08

October

08 – 09

December

09 – 10

January 14

20 – 30

March 14

17 – 18 CAPE TOWN

February

06 – 07

April

23 – 24

June

20 – 2 1

August

07 – 08

October

02 – 03

December

09 – 10

January 14

16 – 17

February 14

06 – 07 PORT ELIZABETH

March

19 – 20

June

18 – 19

September

26 – 27

December

12 – 13

February 14

12 – 13

Fees: R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 11 of 74 SABS 2013 Training Brochure

QUALITY MANAGEMENT SYSTEMS – IMPLEMENTATION AND EVALUATION of ISO 9001:2008 COURSE OUTCOMES The course duration is five (5) days per module. Module 1: Understanding and Implementation of ISO 9001: 2008 SETA ACCREDITED: NQF LEVEL 5 [12 points rating] • • • • • • • • •

Understanding Quality Concepts, the purpose and rationale for a QMS Understanding the PDCA cycle Describing the benefits of a QMS Understanding the Quality Management Principles and their application in organisations Applying the Process Approach in a QMS Describing the 4-tier QMS documentation model Implementation of ISO 9001 standard requirements Interpretation and application of Quality Management Principles and Requirements Examination

Module 2: QMS Auditing - SAATCA REGISTERED SETA ACCREDITED: NQF LEVEL 5 [10 points rating] • • • • • • • •

Understanding the purpose and benefits of auditing Understanding the difference between 1st, 2nd and 3rd party audits and other types of audits Using and interpretation of ISO 9001 as a basis for audits Preparing and planning for audits (audit schedules, audit plans, audit checklist) Performing audits, displaying appropriate auditor traits, such as using effective questioning techniques and recording non-conformances Writing audit reports and follow-up on corrective actions Explaining the process of certification Examination

Page 12 of 74 SABS 2013 Training Brochure

QUALITY MANAGEMENT SYSTEMS - ISO 9001:2008 PRETORIA Group Q1300 Q1301 Q1302 Q1303 Q1304 Q1305 Q1306 Q1307 Q1308 Q1309 Q1310 Q1311 Q1312 Q1313 Q1314 Q1315 Q1316 Q1317 Q1318 Q1319 Q1320 Q1321 Q1322 Q14000 Q14001 Q14002 Q14003 Q14004 Q14005 DURBAN Q1323 Q1324 Q1325 Q1326 Q1327 Q1328 Q1329 Q1330 Q1423 Q1424 CAPE TOWN Q1331 Q1332

MODULE 1 14 Jan 21 Jan 04 Feb 11 Feb 04 Mar 11 Mar 15 Apr 22 Apr 06 May 20 May 27 May 24 Jun 01 Jul 22 Jul 29 Jul 26 Aug 02 Sep 30 Sep 07 Oct 28 Oct 04 Nov 21 Nov 02 Dec 20 Jan 27 Jan 10 Feb 17 Feb 03 Mar 10 Mar

-

MODULE 2 18 Jan 25 Jan 08 Feb 15 Feb 08 Mar 15 Mar 19 Apr 26 Apr 10 May 24 May 31 May 28 Jun 05 Jul 26 Jul 02 Aug 30 Aug 06 Sep 04 Oct 11 Oct 01 Nov 08 Nov 25 Nov 06 Dec 24 Jan 31 Jan 14 Feb 21 Feb 07 Mar 14 Mar

18 Feb 04 Mar

MODULE 1 22 Feb 08 Mar

06 May 27 May 08 Jul 12 Aug 04 Nov 25 Nov 03 Feb

10 May 31 May 12 Jul 16 Aug 08 Nov 29 Nov 07 Feb

-

10 Mar

14 Mar

04 Feb 04 Mar

MODULE 1 08 Feb 08 Mar

28 Jan 04 Feb 18 Feb 25 Feb 08 April 08 Apr 06 May 13 May 20 May 03 Jun 10 Jun 08 Jul 15 Jul 12 Aug 19 Aug 09 Sep 16 Sep 14 Oct 21 Oct 11 Nov 18 Nov 09 Dec

-

03 Feb 10 Feb 24 Feb 03 Mar 24 Mar 24 Mar

01 Feb 08 Feb 22 Feb 01 Mar 12 Apr 12 Apr 10 May 17 May 24 May 07 Jun 14 Jun 12 Jul 19 Jul 16 Aug 23 Aug 13 Sep 20 Sep 18 Oct 25 Oct 15 Nov 22 Nov 13 Dec 07 Feb 14 Feb 28 Feb 07 Mar 28 Mar 28 Mar

MODULE 2 22 Apr

-

24 Jun

26 Apr 28 Jun

26 Aug

-

30 Aug

02 Dec

-

06 Dec

17 Feb 24 Mar 18 Feb 08 Apr

21 Feb 28 Mar MODULE 2 -

21 Feb 12 Apr Page 13 of 74

SABS 2013 Training Brochure

Q1333 Q1334 Q1335 Q1336 Q1431 Q1432 PE

27 May 02 Jul 19 Aug 21 Oct 27 Jan 03 Mar

Q1337 Q1338 Q1339 Q1437

13 May 19 Aug 14 Oct 24 Feb

-

31 May 06 Jul 23 Aug 26 Oct 31 Jan 07 Mar

MODULE 1 17 May 23 Aug 18 Oct 28 Feb

10 Jun 23 Jul 16 Sep 18 Nov 10 Feb 31 Mar

-

14 Jun 27 Jul 20 Sep 22 Nov 14 Feb 04 Apr

MODULE 2 10 Jun 16 Sep 04 Nov 10 Mar

-

14 Jun 20 Sep 08 Nov 14 Mar

Fees per module: Pretoria: R 8 525.00 (R 7 478.07 + R 1 046.93 VAT) All other venues: R 8 715.00 (R 7 644.74 + R 1 070.26 VAT) NB: Extra courses will be scheduled on request.

Page 14 of 74 SABS 2013 Training Brochure

ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

OVERVIEW Organisations have a legal and social responsibility regarding the environment within which they operate. This requires a sound environmental management system. This is due to organisations’ impact on the environment through their operational activities, products and services. ISO 14001 has been written to be applicable to all types and sizes of organisations. The overall aim of ISO 14001 is to support environmental protection and prevention of pollution in balance with socioeconomic needs. The training is applicable to all employees requiring an understanding of environmental management systems or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an ISO 14001 (EMS). Note 1: It is preferable that learners are already familiar with environmental issues as the course focuses on the requirements and implementation of management systems. Note 2: Learners are strongly advised to attend the Environmental Legal Requirements course. This will become a pre-requisite in future

Page 15 of 74 SABS 2013 Training Brochure

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

The standard for Environmental Management System (ISO 14001:2004) requires that: •

Personnel are made aware of their roles and responsibilities within the organisation and its environmental management system.

This course aims to help organisations comply with the ISO 14001:2004 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make personnel aware of the importance of their roles in the organisation and assists them to understand their environmental obligations and commitments. Course outline and dates The course duration is two (2) days and consists of: •

Brief Overview of the ISO 14001



EMS Concepts and Issues



EMS Requirements of ISO 14001:2004



No examination will be written, 100% attendance required.



Certificate of Attendance will be awarded.

PRETORIA January

23 – 24

March

25 – 26

April

02 – 03

April

29 – 30

June

18 – 19

August

07 – 08

September

26 – 27

October

24 – 25

November

19 – 20

December

11 – 12

January 2014

13 – 14

March 2014

17 – 18 DURBAN

February

27 – 28

April

03 – 04

June

20 – 21 Page 16 of 74

SABS 2013 Training Brochure

September

25 – 26

January 14

13 – 14

March 14

17 – 18 CAPE TOWN

March

25 – 26

August

15 – 16

June

18 – 19

November

06 – 07

January 14

28 – 29 PORT ELIZABETH

May

24 - 25

Fees: R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 17 of 74 SABS 2013 Training Brochure

ISO 14001:2004 – UNDERSTANDING, IMPLEMENTING AND AUDITING ENVIRONMENTAL MANAGEMENT SYSTEM

COURSE OUTCOMES Course duration: Five (5) days per module Module 1: Understanding and Implementing of ISO 14001 • Introduction to ISO 14001:2004 concepts • An overview of environmental risks or opportunities to organisations • Similarities between ISO 9001, ISO 14001 and OHSAS 18001 • Introduction to environmental legislation and global environmental concerns • Identification of environmental aspects and impacts • Requirements, interpretation and intent of the standard • Formulating the basis for the implementation and improvement of ISO 14001:2004 • Examination Module 2: Environmental Management System Auditing (SAATCA Registered) • An overview of the types of EMS audits, reasons to audit and problems associated with audits • Understanding of the auditing principles and the process • The process approach to auditing • Understanding EMS and Certification challenges • Typical audit documentation • Extensive practical assignments and audit scenarios • Examination

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PRETORIA Group

Module 1

Module 2

E1300

14 Jan

-

18 Jan

28 Jan

-

01 Feb

E1301

11 Feb

-

15 Feb

25 Feb

-

01 Mar

E1302

11 Mar

-

15 Mar

15 Apr

-

19 Apr

E1303

13 May

-

17 May

27 May

-

31 May

E1304

10 Jun

-

14 Jun

24 Jun

-

28 Jun

E1305

08 Jul

-

12 Jul

22 Jul

-

26 Jul

E1306

12 Aug

-

16 Aug

26 Aug

-

30 Aug

E1307

09 Sep

-

13 Sep

30 Sep

-

04 Oct

E1308

14 Oct

-

18 Oct

28 Oct

-

01 Nov

E1309

11 Nov

15 Nov

09 Dec

13 Dec

E1309

25 Nov

E1400

20 Jan

24 Jan

03 Feb

07 Feb

E14001

17 Feb

21 Feb

03 Mar

07 Mar

E14002

24 Mar

28 Mar

01 Feb

11 Feb

15 Feb

-

29 Nov

DURBAN E1310

28 Jan

E1311

11 Mar

-

15 Mar

15 Apr

-

19 Apr

E1312

20 May

-

24 May

10 Jun

-

14 Jun

E1313

15 Jul

-

19 Jul

12 Aug

-

16 Aug

E1314

14 Oct

-

18 Oct

04 Nov

-

08 Nov

E1410

27 Jan

31 Jan

10 Feb

14 Feb

01 Mar

08 Apr

12 Apr

24 May

24 Jun

23 Aug

09 Sep

11 Oct

28 Oct

07 Feb

24 Feb

CAPE TOWN E1315

25 Feb

E1316

20 May

E1317

19 Aug

E1318

07 Oct

E1415

03 Feb

-

-

-

28 Jun 13 Sep

-

01 Nov 28 Feb

PORT ELIZABETH E1319

06 May

-

10 May

27 May

-

31 May

E1320

21 Oct

-

25 Oct

18 Nov

-

22 Nov

Fees per module: Pretoria: R 7 760.00 (R 6 807.02 + R 952.98 VAT) Other Venues: R 7 990.00 (R 7 008.77 + R 981.23 VAT) Note: Because legislation is such an integral part of Environmental Management system, we strongly recommend that learners also attend the Environmental Legal course. Page 19 of 74 SABS 2013 Training Brochure

SOUTH AFRICAN ENVIRONMENTAL LEGAL REQUIREMENTS APPLICABLE TO ISO 14001:2004 OVERVIEW The minimum legal requirements of ISO 14001 necessitate a commitment by the organization’s top management to comply with all the applicable environmental legislation. In order to implement this commitment, organizations must identify and have access to all applicable legal requirements. The relevance and application of the identified laws should also be understood and captured in the environmental management systems. It follows that the legal requirements, together with the other elements of the environmental policy, must guide the organizations’ objectives and targets and environmental management programmes. It must also be incorporated into operational and monitoring procedures where appropriate. The fragmentation of South Africa’s environmental legislation makes the isolation and interpretation of applicable legislation complex. Therefore, our legal training course has been designed to equip learners with a working knowledge of the most important South African environmental laws. The course also highlights the practical application of the law to the typical industrial and mining environment. The main objective of the course is to enable learners to identify and relate the applicable laws to their industries’ activities, products and services. Environmental legal issues should be strategic priority of every organisation. Therefore, personnel tasked with the implementation, management and evaluation of an environmental management system (EMS) effectively, they require an understanding of legal issues pertaining to EMS. Note: The course focuses on obligations imposed by the respective act and regulations and not on philosophies underpinning the legislation. COURSE OUTCOMES Course Duration: Five (5) days per module Course Outline: ISO 14001 and the environmental legal requirements South African Environmental legal requirements related to: • Personal liability for environmental offences in the workplace • Air pollution control • Water management • Waste management • Hazardous chemicals and substances (excluding dangerous goods transport) • Environmental impact assessments PRETORIA

CAPE TOWN

DURBAN

22 – 26 July

26 – 30 Aug

17 – 21 June

11 – 15 Nov Fees: Pretoria: R 9 203.00 (R 8 072.81 + R 1 130.19 VAT) Other areas: R 9 475.00 (R 8 311.40 + R 1 163.60 VAT)

Page 20 of 74 SABS 2013 Training Brochure

OHSAS 18001:2007 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS) OVERVIEW Organisations have a legal and social responsibility regarding the occupational health and safety of all employees in their working environment. This requires sound occupational health and safety management system (OHSMS) due to hazards and risks that can have a detrimental effect on employees. OHSAS 18001:2007 has been written to be applicable to all types and sizes of organisations. The overall aim of the standard is to enable organisations to identify, eliminate or at least minimise and control their occupational hazards and lower their risks through improvement of OHSMS performance. All employees requiring an understanding of the OHSMS, or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an OHSAS 18001:2007 (OHSMS) should attend. Note 1: It is preferable that learners are already familiar with health and safety issues and risk assessments as the course focuses on the requirements and interpretation of the management systems. Note 2: Learners are strongly advised to attend the OHS Legal Requirements Course. This will become a pre-requisite in future.

Page 21 of 74 SABS 2013 Training Brochure

INTRODUCTION TO OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS)

The standard for OHS Management System (OHSAS 18001:2007) requires that: Personnel are made aware of their roles and responsibilities within the organisation and its occupational health and safety management system. This course aims to help organisations comply with the OHSAS 18001: 2007 requirements. It ensures that learners attending the training understand and are able to implement these in their own environment. It also helps to make personnel aware of the importance of their roles in the organisations and how to assist them to achieve the occupational health and safety obligations and commitments. COURSE OUTCOMES Course Duration: Two (2) days Course Outline: • Brief Overview of the OHSAS 18001: 2007 • OHS Concepts • Management System Requirements of OHSAS 18001: 2007 • No examination will be written, 100% attendance required. • Certificate of Attendance will be awarded. PRETORIA January

21-22

March

18-19

April

04-05

May

02-03

June

20-21

July

10-11

August

05-06

September

25-26

November

14-15

December

09-10 DURBAN

February

25-26

May

02-03

August

07-08

November

20-21 CAPE TOWN

March

19-20

September

25-26

Page 22 of 74 SABS 2013 Training Brochure

June

20-21

October

03-04 PORT ELIZABETH

May

22-23

Fees: R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 23 of 74 SABS 2013 Training Brochure

OHSAS 18001:2007 UNDERSTANDING, IMPLEMENTATION AND AUDITING OF OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS) COURSE OUTCOMES Course Duration: Five (5) days per module Module 1: Understanding and Implementation of OHSAS 18001:2007 • • • • • • • •

Introduction to OHSAS 18001:2007 concepts Similarities between ISO 9001, ISO 14001 and OHSAS 18001 Requirements, interpretation and intent of OHSAS 18001:2007 Identification of Occupational Health and Safety hazards The basic principles of risk assessment Formulating the basis for the implementation and improvement of OHSAS 18001:2007 The Certification process Examination

Module 2: OHSMS Auditing - SAATCA Registered • • • • • •

An overview of the types of OHSMS audits, reasons to audit and problems associated with audits Understanding of the auditing principles and process The process approach auditing Understanding Management Systems and Certification challenges Typical audit documentation, extensive practical assignments and audit scenarios Examination PRETORIA Module 1

S1300

21 Jan

S1301

18 Feb

S1302

Module 2 25 Jan

04 Feb

-

08 Feb

-

22 Feb

04 Mar

08 Apr

-

12 Apr

22 Apr

-

26 Apr

S1303

06 May

-

10 May

20 May

-

24 May

S1304

03 Jun

-

07 Jun

24 Jun

-

28 Jun

S1305

01 Jul

-

05 Jul

15 Jul

-

19 Jul

S1306

29 Jul

-

02 Aug

19 Aug

-

23 Aug

S1307

02 Sept

-

06 Sept

16 Sept

-

20 Sept

S1308

07 Oct

-

11 Oct

21 Oct

-

25 Oct

S1309

04 Nov

-

08 Nov

02 Dec

05 Dec

S1310

18 Nov

-

22 Nov

S1400

27 Jan

31 Jan

10 Feb

14 Feb

S1401

24 Feb

28 Feb

10 Mar

14 Mar

08 Mar

DURBAN S13011

04 Mar

-

08 Mar

08 Apr

-

12 Apr Page 24 of 74

SABS 2013 Training Brochure

S1312

13 May

-

17 May

27 May

-

31 May

S1313

24 Jun

-

28 Jun

08 Jul

-

12 Jul

S1314

26 Aug

-

30 Aug

16 Sept

-

20 Sept

S1315

04 Nov

08 Nov

25 Nov

29 Nov

S14011

03 Mar

07 Mar

24 Mar

28 Mar

08 Mar

15 Apr

19 Apr

CAPE TOWN S1316

04 Mar

S1317

06 May

-

10 May

03 Jun

-

07 Jun

S1318

26 Aug

-

30 Aug

09 Sep

-

13 Sep

S1319

14 Oct

18 Oct

11 Nov

15 Nov

S1416

10 Mar

14 Mar

31 Mar

04 Apr

PORT ELIZABETH S13011

04 Mar

-

08 Mar

08 Apr

-

12 Apr

S1320

24 Jun

-

28 Jun

08 Jul

-

12 Jul

S1321

02 Sep

-

06 Sep

30 Sep

-

04 Oct

S1420

03 Mar

07 Mar

24 Mar

28 Mar

Fees per module: Pretoria: R 9 210.00 (R 8 078.95 + R 1 131.05 VAT) Other venues: R 9 850.00 (R 8 640.35 + R 1 209.65 VAT) Note: Because legislation is such an integral part of Occupational Health and Safety systems, we strongly recommend that learners also attend the Legal course .

Page 25 of 74 SABS 2013 Training Brochure

SOUTH AFRICAN OCCUPATIONAL HEALTH AND SAFETY LEGAL REQUIREMENTS APPLICABLE TO 18001:2007 OVERVIEW For personnel to implement, manage and evaluate an Occupational Health and Safety Management System effectively, they require an understanding of legal issues pertaining to an OHSMS. The employer has both a legal and moral duty to ensure that employees, the community and third parties are safeguarded as far as is reasonably practicable against occupational hazards and risk. The appropriate knowledge and understanding of legislation is essential for employees and management both from a common sense and a legal approach. Note: The course focuses on obligations imposed by the respective Acts and Regulations of which personnel must have an understanding and not on philosophies underpinning the legislation. Who should attend? Risk Managers; Safety Officers/Managers; System Coordinators; Occupational Health Practitioners; Senior Legal Appointees; Engineering Manager etc. COURSE OUTCOMES Course Duration: Three (3) days per module Brief outline of the South African Legal system: legislature, different forms of liability for individuals and organisations • Mine Health and Safety Act • Occupational Health and Safety Act • Contractor Management • OHSAS 18001: 2007 Risk and Legal Requirements • Basic Principles of the Compensation for Occupational Injuries and Diseases Act • Basic Principles of the National Road Traffic Act • Basic Principles of the Hazardous Substances Act • Basic Principles of the Basic Conditions of Employment Act • Tobacco Products Control Act • Examination Pretoria 04 – 06 Mar 03 – 05 Jun 28 – 30 Oct Fees: Pretoria: R 7 000.00 (R 6 140.35 + R 859.65 VAT)

Page 26 of 74 SABS 2013 Training Brochure

SAATCA EXAMINATIONS Through the years we have established that the majority of our customers attend our courses to be able to conduct audits within their organisations as well as those that are interested in making auditing a career. These learners are afforded the opportunity to write a SAATCA accredited examinations. After successful completion of SABS accredited Auditing courses, learners who wish to pursue a career as auditors and register with SAATCA, will need to pass the SABS auditing module with a 60% pass mark and thus, will be afforded the opportunity to write the external “SAATCA Board” examination at a SAATCA selected venue. These examinations must be written within 6 months from the last date of course attendance. It is recommended that learners acquire some experience before they attempt to write these examinations. The SAATCA exam pass mark is 70%. To receive a SAATCA certificate of successful completion, the learner must obtain 70% in the written examination and be successful in the continual assessment and have attended the full course. i.e. at least 36hrs. SAATCA registration requirements need to be complied with as per the set SAATCA criteria. The duration of the SAATCA examinations is 2.5 hours. A learner, that achieves 50% – 69% in the written examination, shall be allowed one re-examination within 12 months. A certificate will be issued to indicate that the learner passed the SAATCA examinations. Please visit their website: www.saatca.co.za PRETORIA Apr May Jun Jul Aug Sept Oct Nov Dec

19 17 14 19 16 20 18 15 06

Fees R 500.00 (R 438.60 + R 61.40 VAT)

Page 27 of 74 SABS 2013 Training Brochure

SANS 10330:2007 HACCP SYSTEMS

OVERVIEW Within the food and drink industry, HACCP is a well-known technique used to analyze potential food safety hazards in an operation. It assists in identifying where these may occur and also in evaluating which are more critical to consumer safety. The increasing demand for control of food and drink processes has resulted in companies worldwide introducing and maintaining HACCP systems. This course is designed to enable learners to understand, implement and maintain HACCP systems based on SANS 10330: “The implementation and management of a Hazard Analysis and Critical Control Point (HACCP) system”. The system ensures that companies produce food and drinks that are safe for human consumption .

Page 28 of 74 SABS 2013 Training Brochure

INTRODUCTION TO HAZARD ANALYSIS AND CRITICAL CONTROL POINT (HACCP)

OVERVIEW People have the right to expect that the food they eat is safe, it is therefore imperative that manufactures of food products implement food safety systems that are able to identify hazards and practices that could render food unsafe, and implement systems to ensure customers and consumers’ expectations are met. The HACCP system, as it applies to food safety management, uses the approach of controlling critical points in food handling to prevent food safety problems. Besides enhancing food safety, other benefits of applying HACCP include effective use of resources and timely response to food safety problems. In addition, the application of the HACCP system can result in more focused risk management and can promote international trade by increasing buyer confidence in food safety. The successful application of HACCP requires the full commitment and involvement of management and the entire workforce.

Page 29 of 74 SABS 2013 Training Brochure

Introduction to HACCP – SANS 10330 This course aims to provide a basic understanding of food safety, and the application of the 12 steps of HACCP. It helps make personnel attending the training, to understand their role within the food safety system, and provides guidance towards implementation of a HACCP system. COURSE OUTLINE Course Duration: Two (2) days • • • • •

Understanding hazards Overview of GMPs/PRPs Overview of requirements of SANS 10330 No examination will be written. 100% attendance required. Certificate of Attendance will be awarded. PRETORIA February June

07 – 08 03 – 04 DURBAN

May October

02 – 03 09 – 10 CAPE TOWN

March

25 – 26 PORT ELIZABETH

November

19 – 20

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT) Other venues: R 4 200.00 (R 3 684.21 + R 515.79 VAT)

Page 30 of 74 SABS 2013 Training Brochure

SANS 10330:2007 UNDERSTANDING AND AUDITING HACCP COURSE OUTCOMES Course Duration: Five (5) days per module Module 1: HACCP Concepts and the Requirements of SANS 10330:2007 • Introduction to HACCP • Pre-requisite programs • Food Safety Hazards • SANS 10330:2007 Requirements • The HACCP study (principles & stages) • Maintaining the system • Practical Examples and Exercises • Examination Module 2: Audit Practice • Introduction to auditing • Auditing Principles - ISO 19011 • Auditor Requirements • The Audit Program • The Audit Process • The Certification Process • Practical Examples and Exercises • Examination PRETORIA Module 1

Module 2

H1301

11 Feb

-

15 Feb

H1302

08 Apr

-

12 Apr

10 Jun

14 Jun

H1303

12 Aug

-

16 Aug

11 Nov

15 Nov

DURBAN H1304

04 Mar

-

08 Mar

01 Jul

-

05 Jul

CAPE TOWN H1305

11 Mar

H1306

20 May

-

15 Mar 24 May

16 Sept

20 Sept

PORT ELIZABETH H1307

09 Sept

-

13 Sept

07 Oct

-

11 Oct

Fees per module: Pretoria: R 6 735.00 (R 5 907.89 + R 827.11 VAT) Other venues: R 6 910.00 (R 6 061.40 + R 848.60 VAT)

Page 31 of 74 SABS 2013 Training Brochure

ISO 22000 UNDERSTANDING AND AUDITING FOOD SAFETY SYSTEM CERTIFICATION (FSSC) OVERVIEW

FSSC 22000 contains a complete certification scheme for Food Safety Systems based on existing standards for certification (ISO 22000: 2005 – Food safety management system-requirements for any organisation in the food chain, ISO 22003 and technical specifications for sector PRPs). It is developed for the certification of food safety systems of organizations in the food chain. Organisations seeking certification to FSSC 22000 must ensure an effective Prerequisite programme based on ISO/TS 22002-1 – Prerequisite programmes on food safety – Part 1: food manufacturing, PAS 223 – (packaging manufacturers), as applicable and/sector specific requirements. In addition the specific requirements of FSSC Part 1 must be met. Implementation of FSSC 22000 will allow organisations to ensure international standardisation of the food safety system to meet customer requirements and ensuring food safety is maintained throughout the food chain. This course aims to provide an understanding of implementation of food safety management systems based on FSSC 22000 requirements, and the application of the HACCP principles. Course Outcomes Module 1 : Understanding and Implementation of FSSC • Understanding hazards • Overview of GMPs/PRPs • Overview of requirements of ISO 22000 • FSSC Part 1 requirements Module 2 : Auditing • Auditing Principles – ISO 19011 • Food Safety Systems Certification Audit • Validation, verification and improvement of the Food Safety Systems Certification • Practical examples and Exercises • Examination PRETORIA Module 1

Module 2

FSSC1301

25 Feb

-

01 Mar

FSSC1302

22 Apr

-

26 Apr

24 Jun

-

28 Jun

CAPE TOWN FSSC 1303

22 Jul

26 Jul

28 Oct

01 Nov

02 Sept

06 Sept

DURBAN FSSC 1304

27 May

31 May

Fees per module: Pretoria: R 10 200.00 (R 8 947.37 + 1 252.63 VAT) Other venues: R 10 400.00 (R 9 122.81 + R 1 277.19 VAT)

Page 32 of 74 SABS 2013 Training Brochure

ISO 22000: 2005 UNDERSTANDING AND AUDITING FOOD SAFETY MANAGEMENT SYSTEMS OVERVIEW This course could include a combination of learners with different levels of knowledge on management systems, for example ISO 9001, ISO 14001, OHSAS 18001 and SANS 10330 and/or HACCP principles as described by the Codex Alimentarius Commission. The knowledge of any of the above-mentioned management systems will not imply that the learner will be allowed exemption on any part/module of this course. An understanding of good food handling practices as described by Regulation 918 of the Health Act and/or SANS 10049 is required. COURSE OUTCOMES The course duration is five (5) days per module Module 1: ISO 22000 concepts and requirements • Introduction • Prerequisite programmes • Documentation • HACCP in general • Planning and realization of safe products • Practical examples and Exercises • Examination Module 2: Audit practice • Auditing Principles – ISO 19011 • Food Safety Management Systems Audit • Validation, verification and improvement of the Food Safety Management Systems • Practical examples and Exercises • Examination PRETORIA Module 1

Module 2

FS1301

06 May

-

10 May

26 Aug

FS1302

30 Sept

-

04 Oct

25 Nov

30 Aug -

29 Nov

DURBAN FS1303

15 Apr

-

19 Apr

19 Aug

23 Aug

CAPE TOWN FS1305

08 July

-

12 Jul

14 Oct

-

18 Oct

02 Dec

-

06 Dec

PORT ELIZABETH FS1306

04 Nov

-

08 Nov

Fees per module Pretoria: R 6 940.00 (R 6 087.78 + R 852.28 VAT)

Other venues: R 7 200.00 (R 6 315.79 + R 884.21 VAT) Page 33 of 74 SABS 2013 Training Brochure

PRODUCT CERTIFICATION – SABS MARK SCHEME

OVERVIEW The SABS Mark Scheme is a certification process by which a third party (i.e. SABS Commercial) gives assurance that a product fulfils specified requirements. The SABS Mark Scheme applies only to products/commodities for which technical South African national specifications (SANS) exist. This is an accredited type 5* product certification scheme. The SABS mark is applied to both locally manufactured and imported products/commodities. COURSE OUTCOMES Course Duration: Two (2) days • • • •

A full understanding of aspects of the SABS Mark Scheme The Certification Process and Requirements The Quality System Requirements as defined in the general and specific permit conditions Sampling and Testing requirements and process, including the more specialised witness testing PRETORIA MS1300

15 Apr

MS1303

18 Sep

16 Apr -

19 Sep

-

16 May

-

18 Jul

DURBAN MS1301

15 May CAPE TOWN

MS1302

17 Jul

Fees: Pretoria R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 34 of 74 SABS 2013 Training Brochure

ISO/ IEC 17025:2005 General Requirements for the competence of testing and calibration laboratories

OVERVIEW This course aims to give an understanding of the general requirements for the competence of the laboratory and its staff to carry out tests and/or calibrations, including sampling. It covers testing and calibration performed using standard methods, non-standard methods and laboratory methods. This International Standard is applicable to all organizations performing test(s) and/or calibration(s). This include for example, first, second and third party laboratories and laboratories where testing and/or calibration forms part of inspection and product certification. It is applicable to all laboratories regardless of the number of personnel or the extent of the scope of testing and/or calibration activities. It is for use by laboratories in developing their management system for quality, administrative and technical operations. BASIC COURSE IN ISO 17025:2005 COURSE OUTCOMES The course duration is five (3) days • • • • •

Brief overview of the Standard Management requirements Technical requirements Practical examples and exercises = Portfolio of evidence Certificate of Attendance PRETORIA (BASIC COURSE) IEC1301

17 June

-

21 June

IEC1302

18 Nov

-

22 Nov

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 35 of 74 SABS 2013 Training Brochure

ADVANCED COURSE IN ISO 17025:2005 COURSE OUTCOMES Course Duration: Five (5) days • Brief Overview of the Standard • Management Requirements • Technical Requirements • Questionnaires • Practical examples and exercises = Portfolio of evidence • Certificates of Competence will be awarded PRETORIA (ADVANCED COURSE) IEC1304

11 Mar

-

15 Mar

IEC1305

16 Sep

-

20 Sep

Fees Pretoria: R 6 650.00 (R 5 833.33 + R 816.67 VAT)

Page 36 of 74 SABS 2013 Training Brochure

UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ) OVERVIEW More organizations are realizing the benefit of integrating various Management Systems, each with their own requirements, into one system to make control over all the aspects easier. This course is aimed at giving learners an understanding of the various Management System standards and how they can be integrated into one system. Course Duration: Five (5) days Course Outline: • Introduction to integrated Management Systems • Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001. • Audit Techniques & Audit Types • Classification of Findings • Written Reports • Examination PRETORIA SHEQ1300

11 Mar

-

15 Mar

SHEQ1301

09 Sep

-

13 Sep

DURBAN SHEQ1302

03 Jun

-

07 Jun

SHEQ1303

28 Oct

-

01 Nov

Fees Pretoria: R 9 300.00 (R 8 157.89 + R 1 142.11 VAT) Other venues: R 9 500.00 (R 8 333.33 + R 1 166.67 VAT)

For all other regions SHEQ will be offered as an in-house training

Page 37 of 74 SABS 2013 Training Brochure

SHE REPRESENTATIVE QUALIFICATION OVERVIEW On completion of the full course the learner will be able to identify, evaluate and record safety and health hazards in their designated work areas and be able to evaluate the risks attached to operational tasks and processes. COURSE CONTENT: • Explain Basic Health and Safety Principles in and around the workplace Unit Standard: 259639 (NQF Level 2, Credits 4) • Describe the functions of the workplace Health and Safety Rep (NQF Level 2, Credits 3) Unit Standard: 259622 • Conduct, Report and Follow up on a Pre-use, Safety and/or Audit (NQF Level 3, Credit 5) Unit Standard: 120333 • Conduct a continuous SHE Risk Assessment (NQF Level 3, Credit 4) Unit Standard: 120330 • Monitor and Report SHE Principles regarding movement of people within the workplace Unit Standard: 120325 (NQF Level 3, Credits 7) • SHE Incident Investigation, Unit Standard: 259617 (NQF Level 2, Credits 3) ELEMENTS COVERED: • Introduction to Occupational Health and Safety • Theory Of Health and Safety Management • Legal Requirements • Risk And Hazard Identification • Report The Findings • Incident Investigation • Health And Safety Committees • Practical Exercises TARGET GROUP: • All Health And Safety Representatives • Committee Members and Shop Stewards PRETORIA Explain Basic Health and Safety Principles in and around the workplace Unit Standard: 259639 (NQF Level 2, Credits 4) 02 – 03 Apr 05 – 06 Aug Describe the functions of the workplace Health and Safety Rep Unit Standard: 259622 (NQF Level 2, Credits 3) 04 – 05 Apr 07 – 08 Aug Conduct, Report and Follow up on a Pre-use, Safety and/or Audit Unit Standard: 120333 (NQF Level 3, Credits 5) 13 – 14 May 09 – 10 Sept Conduct a continuous SHE Risk Assessment Unit Standard: 120330 (NQF Level 3, Credits 4) 15 – 16 May

11 – 12 Sept Page 38 of 74

SABS 2013 Training Brochure

Monitor and Report SHE Principles regarding movement of people within the workplace Unit Standard: 120325 (NQF Level 3, Credits 7) 18 – 19 Jun 07 – 08 Oct SHE Incident Investigation, - Unit Standard: 259617 (NQF Level 2, Credits 3) 20 – 21 Jun

09 – 10 Oct

Participate in the Implementation and evaluation of SHE Management Programme Unit Standard: 259601 (NQF Level , Credits) 08 – 09 Jul 04 – 05 Nov Demonstrate knowledge and understanding of SHE Legislation Unit Standard: 120344 10 – 11 Jul 06 – 07 Nov Fees per module Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 39 of 74 SABS 2013 Training Brochure

BASIC FIRE FIGHTING

Basic Fire Fighting is a course designed to equip learners with the knowledge and necessary skills to manage and extinguish a fire in the home, office or industrial environment, using a variety of skills and various firefighting equipment covered during the course. Course Duration: One (1) day Course Outline: • Intro To Chemistry Of Fire • Intro To Fire Prevention • Intro To Fire Protection • Intro To Fire Fighting • Intro To Emergency Planning • Responding To An Emergency • Intro To Fire Inspections TARGET GROUP: • All Employees PRETORIA

CAPE TOWN

DURBAN

27 Mar

02 May

12 Sep

Fees Pretoria: R 1 630.20 (R 1 430.00 + R 200.20 VAT) All other venues: R 1 900.00 (R 1 666.67 + R 233.33 VAT)

Page 40 of 74 SABS 2013 Training Brochure

INTRODUCTION TO SANS 16001:2013: WELLNESS AND DISEASE MANAGEMENT SYSTEMS This standard was developed to assist, encourage and support organisations to implement minimum requirements for a Wellness and disease (including HIV and TB) management systems with a philosophy of continual improvement to work towards best practices. This course aims to assist organisations to understand and comply with SANS 16001:2013. It ensures that learners attending the training understand the basic concepts and are able to interpret these for their own environment. The appropriate knowledge and understanding will enable organisation to improve their wellness program system and ensure efficiency (competence, good organisation) and efficacy (worth, value, usefulness and effectiveness). Course Outcomes Course Duration: Two (2) days Course Outline Brief Overview of SANS 16001:2013 • Legal requirements relating to SANS 16001:2013 • The management system requirements relating to SANS 16001:2013 • No examination will be written. 100% attendance required • Certificate of Attendance will be re awarded Who should attend? Risk Managers, Safety officers, System Coordinators, Occupational Health Practitioners, Occupational Medicine Practitioners, Nurses in Hospital and Human resources employees. PRETORIA

CAPE TOWN

DURBAN

18 – 19 Feb

24 – 25 Jun

08 – 09 Apr

13 – 14 May

18 – 19 Nov

16 – 17 Sept

05 – 06 Aug Fees per module: Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT) Other venues: R 4 200.00 (R 3 684.21- + R 515.79 VAT)

Page 41 of 74 SABS 2013 Training Brochure

SANS 16001:2013: WELLNESS AND DISEASE (INCLUDING HIV AND TB) MANAGEMENT SYSTEMS – Requirements

OVERVIEW This course will provide the delegates with the understanding of the implementation process of the SANS SANS 16001:2013 standard requirements, its purpose and benefits to their respective organizations. It aims to assist organisations to be able to monitor and evaluate the effectiveness and efficiency of their wellness programme. The training is not only meant for organisations that want to implement the standard but also those that want to effectively manage their wellness programme that include other illnesses that negatively impact their work environment. Course Outline and Dates

The course duration is Five (5) days and consists of: •

Overview and concepts of the SANS 16001



Requirements of Wellness and Disease management System



Assessment and Planning



Resource Management



Measurement , Analysis and Improvement



Examination will be written, Certificate will be awarded



100% attendance required. MODULE 1 - Understanding and Implementation of SANS 16001:2013 Pretoria April July September October/November

15 - 19 01 - 05 02 - 06 28 Oct - 01 Nov Durban

June

24 - 28 Cape Town

July/August

29 Jul - 02 Aug Port Elizabeth

August

19 - 23 MODULE 2 –Auditing of SANS 16001:2013 Pretoria

November

18 - 22

Fees: Pretoria: R 7 410.00 (R 6 500.00 + R 910.00 VAT) Other venues: R 7 638.00 (R 6 700.10 + R 938.00 VAT)

Page 42 of 74 SABS 2013 Training Brochure

INTRODUCTION TO HEALTH AND SAFETY MANAGEMENT SYSTEMS FOR MEDICAL FACILITIES

The standard for OHS Management Systems (OHSAS 18001:2007) requires that:Organisations include a commitment to prevention of injury and ill health and continual improvement in OH&S management and performance. The course aims to assist organisations to understand and comply with OHSAS 1800:2007 with reference to clinics and hospitals. It ensures that learners attending the training understand and are able to implement these in their own environment. The appropriate knowledge and understanding of hazards and risks relating to clinics and hospitals is essential of employees and management to ensure compliance to the specific requirements relating to clinic and hospitals. Course Outcome Course Duration: Two (2) days Course outline • Brief Overview of OHSAS 18001:2007 with reference to clinic and hospitals • Legal requirements specific to clinic and hospital • The management system requirements relating to clinics and hospital • No examination will be written. 100% attendance required • Certificate of attendance will awarded Who should attend? Risk Managers, Safety officers, System Coordinators, Occupational Health Practitioners, Occupational Medicine Practitioners and Nurses in Hospitals. PRETORIA

CAPE TOWN

DURBAN

20 – 21 Feb

26 – 27 Jun

10 – 11 Apr

15 – 16 May

20 – 21 Nov

18 – 19 Sept

07 – 08 Aug Fees per module: Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT) Other venues: R 4 200.00 (R 3 684.21 + R 515.79 VAT)

Page 43 of 74 SABS 2013 Training Brochure

INTRODUCTION TO STANDARDIZATION Prerequisite for internal candidates: SABS Induction and Value Chain Course Content: • Definition and function of standards • Role of the SABS • National, regional and international standardization • Concepts and terminology related to standardization • The standards development process, including maintenance • Documents developed and/or published by SABS Standards. • The role and function of technical committees Course Duration: Three (3) days Course Outcomes: On completion of this module, learners will be able to: • Discuss the role of the SABS and SABS Standards in standards development. • Understand and comment on the concept, purpose and benefits of standards and standardization. • Discuss (in basic terms) the international standards environment and explain the role of SABS Standards in the international standards environment. • List and describe the range of documents published by SABS Standards. • Explain the standards development process, including its stages and basic terminology. • Explain the difference between locally developed standards and adopted standards. • Discuss the purpose and composition of technical committees, as well as the meaning of consensus in the context of standards development. • Identify functions and role-players in the standards development process. • Understand the purpose and system of standards maintenance. Target Group: • All SABS employees who work in a direct or indirect capacity with national standards, including Auditors and Test Officers • Chairpersons and members of the SABS technical committees and Working Groups • Persons who are involved with the development or drafting of standards PRETORIA 12 – 14 Feb

16 – 18 Jul

05 – 07 Nov

Fees Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

Page 44 of 74 SABS 2013 Training Brochure

WRITING A NATIONAL STANDARD Prerequisite: Introduction to Standardization Prerequisite for internal candidates: • Introduction to Standardization • Standards Development Processes and Procedures • Understanding the WTO/TBT requirements • The Standards Act for Standards Writers Course Content: • Rules for the structure and drafting of a national standard and similar document • Requirements for the content of a standard • Rules for drafting the various elements of a standard • Rules that apply to the maintenance of standards Course Duration: Six (6) days Course Outcomes: By the end of this workshop, learners will be able to… • Identify and apply the concepts and principles that are applicable to, and support, standards. • Understand the function of writing a national standard. • Determine the type of standard or other deliverable needed. • Draft an appropriate scope and title for a standard. • Select suitable keywords and draft an abstract. • Organize information effectively within a standard and arrange the typical components of a standard into a typical and coherent structure. • Explain and apply the rules and conventions applicable to the drafting of a national standard. • Ensure that language and style within a standard are appropriate and that standard wording is used wherever possible. • Draft Test Methods appropriately. • Understand the legal issues involved in the writing of standards. • Explain and apply the drafting rules, conventions and considerations particular to the maintenance of existing standards. Target Group: • Standards Writers • Standards Editors • Technical Reviewers • Chairpersons and members of SABS Technical committees • Conveners of Working Groups PRETORIA 22 – 29 May

13 - 20 Nov

Fees Pretoria: R 6 400.00 (R 5 614.04 + R 785.96) VAT

Page 45 of 74 SABS 2013 Training Brochure

APPLICATION OF ARP 013

Prerequisite: Writing a national standard Course Content: The rules, guidelines and conventions contained in ARP 013, Rules for the structure and drafting of standards. ARP 013 covers the following: • General principles of standards • Structure, including subdivision of subject matter and numbering of subject matter • The use of notes and footnotes • The use of tables and figures • References • Cross referencing • Quantities, units and symbols NOTE: This document is aligned with the ISO/IEC Directives – Part 2: Rules for the structure and drafting of standards. Course Duration: Three (3) days Course Outcomes: By the end of this workshop, learners will be familiar with the contents of ARP 013 and able to apply it in the development of standards and other normative documents. Target Group: • Standards Writers • Standards Editors • Technical Reviewers • Word Processors (Typists) • Conveners of Working Groups PRETORIA 12 – 14 Mar

11 – 13 Jun

Fees Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

Page 46 of 74 SABS 2013 Training Brochure

UNDERSTANDING THE WTO/TBT AGREEMENT (World Trade Organization/Technical Barriers to Trade) Prerequisite: Introduction to standardization Course Content: • The history and purpose of the WTO/TBT agreement • The implications of the WTO/TBT agreement for the development of standards Course duration: Half day (4 hours) Course Outcomes: On completion of this module, learners will be able to… • • •

Explain why standards are developed in the way that they are. Describe how the development of standards relates to the WTO/TBT Agreement. Explain the obligations that the SABS has as a Standards Organization to the TBT Agreement.

Target Group: • • • • • • •

Standards Writers Standards Editors Technical Reviewers Chairpersons and members of SABS Technical committees Conveners of Working Groups SABS Commercial managers Other SABS employees concerned with national standards and their content. PRETORIA 21 Feb

09 Oct

Fees per module Pretoria: R 800.00 (R 701.75 + R 98.25 VAT)

Page 47 of 74 SABS 2013 Training Brochure

STANDARDS ACT FOR STANDARDS WRITERS

Prerequisite: Introduction to standardization Course Content: • The history and purpose of the Standards Act • The implication of the Standards Act for the development and publication of National Standards and similar documents. Course Duration: Two (2) days Course Outcomes: By the end of this workshop, learners will be able to… • Explain the purposes of the Standards Act and its relevance to SABS Standards. • Discuss the continued existence, objectives and functions of the SABS. • Demonstrate awareness of the basic principles and requirements regarding management of the SABS. • Describe the purpose and operation of an Advisory Forum and Government Consultative Forum under the Standards Act. • Debate the concept, purpose and requirements of a National Norm for the development of standards (including identification of SANS1-1). • Identify the linkages to, and relationship between, the ways in which SABS Standards goes about developing standards, and the requirements/ contents of the Standards Act. • Identify the requirements of the Standards Act and SANS 1-2 with regard to the recognition of Standards Development Organizations and debate the merits of standards development by organizations other than the SABS. • Discuss the purpose of, and process for, the incorporation of South African National Standards into law. • Identify the relationship between the Standards Act of 2008 and the National Regulator for Compulsory Specifications Act of 2008. Target Group: • Standards Writers • Standards Editors • Technical Reviewers • Chairpersons and members of SABS Technical committees • Conveners of Working Groups • SABS Commercial managers • Other SABS employees concerned with national standards and their content PRETORIA 27 – 28 Feb

30 -31 Jul

03 – 04 Dec

Fees Pretoria: R 3 300.00 (R 2 894.74 + R 405.26 VAT)

Page 48 of 74 SABS 2013 Training Brochure

SUCCESSFUL MINUTES THE SABS WAY Prerequisites: • Introduction to standardization • Standards development processes and procedures • Effective committee meetings Prerequisite for internal candidates: English for standards Course Content: • The purpose and function of minutes of a meeting • The role and responsibilities of the person taking minutes at a meeting • Basic rules for taking and drafting minutes • Conventions around the minutes of SABS Technical Committees • Skills required and applied in the taking and drafting of minutes Course Duration: Two (2) days Course Outcomes: On completion of this module, learners will be able to: • Explain the benefits of taking minutes efficiently and effectively. • Describe the role of the minute taker. • Explain what skills are required of a minute taker. • Apply minute taking skills effectively i.e. listening, note taking. • Apply the correct format and process for taking and writing minutes of SABS Technical Committees as resolutions. Target Group: • Committee Administrators • Conveners of Working Groups • Other SABS employees tasked with taking and/or writing minutes of meetings. PRETORIA 18 – 19 Mar

02 – 04 Oct

Fees Pretoria: R 3 300.00 (R 2 894.74 + R 405.26 VAT)

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ENGLISH FOR STANDARDS OVERVIEW: • The presentation, structure, grammar and tone of business communication as applied in a standards environment • Rules and guidelines for the writing of reports, particularly in the standards environment Course Duration: Four (4) days Course Outcomes: • On completion of this module, learners will be able to: • Communicate accurately and effectively and therefore present a professional image of the SABS. • Use grammar, spelling and tenses appropriate for business correspondence. • Understand and make use of the correct modal verbs. • Communicate in writing in a manner that reflects professionalism. • Understand the presentation, structure, grammar and tone of a business email. • Write professional reports. • Apply punctuation appropriate for use in business communication. Target Group: • Standards Writers • Technical Reviewers • Committee Administrators • Conveners of Working Groups • Sales and Information Officers • Auditors • Test Officers • Administrators • Human Capital Consultants • Other SABS employees tasked with writing reports • Other SABS employees who have to communicate with the public PRETORIA 28 – 31 Jan

23 – 26 Apr

13 – 16 Aug

Fees: R 5 200.00 (R 4 561.40 + R 638.60 VAT)

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EFFECTIVE COMMITTEE MEETINGS Prerequisites: • Introduction to standardization • Standards Development processes and Procedures Course Content: • The purpose and functioning of Technical Committees • The role and responsibilities of the chairperson • The roles and responsibilities of committee members • Typical committee proceedings • The function of chairing a meeting • The function of organizing a meeting Course Duration: Four (4) days Course Outcomes: • On completion of this module, learners will be able to… • As a member of the SABS Secretariat and/or as Standards Committee Chairperson…... • Explain the purpose(s) of holding committee meetings. • Identify and diagnose typical problems that occur in committee meetings. • Explain how committees are established and maintained, including the purpose and importance of the Strategic Policy Statement and committee membership status. • Identify appropriate committee members and discuss the benefits of committee membership. • Identify the roles played by various committee members. • The motives of committee members and their potential impact on committee proceedings. • Apply rules relating to the development of South African standards, specifically, interpret and practically apply rules concerning acceptance criteria. • Explain the process and considerations for the appointment of a committee chairperson. • Identify and carry out the roles and responsibilities of SABS Standards secretariat with regard to the administration and organization of committees and committee meetings. • Generate effective agendas for committee meetings. As a Committee Chairperson… • Identify the purpose, responsibilities and key qualities of a committee chairperson. • Prepare adequately and effectively for the role of committee chairperson. • List and apply general guidelines for chairing committee meetings effectively. • Debate and internalize the concept of consensus (in the context of technical committees). • Understand and apply rules pertaining to voting. • Recognize amongst group members, as well as select for use, appropriate meeting behavior patterns. • Identify and apply techniques and skills for guiding group discussion. • Demonstrate an understanding of basic theory relating to the following: o Behavioral styles (aggression, assertion and non-assertion); o Group development and dynamics; o Group decision making; o Personality types; Page 51 of 74 SABS 2013 Training Brochure

• • •

o Managing exhibited behavior within a group context; and o Non-verbal communication (body language). Coordinate activities and actions of a committee on an ongoing basis. Effectively lead and manage committee interaction and discussion in order to facilitate the committee to reach consensus. Identify personal development needs for increasing competence in chairing committee meetings.

Target Group: • Managers • Standards Writers • Chairpersons of technical committees • Committee Administrators • Conveners of Working Groups • Other SABS employees tasked with chairing or organizing meetings PRETORIA 04 – 07 Mar

17 – 20 Sep

Fees Pretoria: R 5 500.00 (R 4 824.56 + R 675.44 VAT)

Page 52 of 74 SABS 2013 Training Brochure

PARTICIPATION IN INTERNATIONAL STANDARDIZATION Prerequisite: • Introduction to standardization • Effective committee meetings Course Content: • The purpose of international standardization activities • The role of the SABS in the international standards environment • Levels of participation in international standardization • The role and responsibilities of an International Secretariat • The role and responsibilities of national mirror committees • Rules and guidelines for attending an international meeting Course Duration: Three (3) days Course Outcomes: On completion of this module, learners will be able to… • Debate the purpose of the SABSs involvement in international standardization. • Discuss the relationship (including similarities and differences) between national and international standardization. • Describe the process and methodology for developing international standards. • Identify the role, duties and responsibilities of a national standards body (NSB) in relation to international standardization. • Prepare adequately and appropriately for international travel and participation in international committee meetings. • Interact appropriately with international committee members and other role players in international standardization. • Participate constructively in international committee meetings. • Explain the considerations for hosting international committee meetings and respond appropriately to such requests. • Explain the considerations for acceptance/refusal of the secretariat function for an international technical committee and respond appropriately to such requests. Target Group: • Learners to international meetings • International Secretariats • International Chairpersons and Conveners • Members of mirror committees PRETORIA 07 – 09 May

22 – 24 Oct

Fees Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

Page 53 of 74 SABS 2013 Training Brochure

PROJECT MANAGEMENT FOR STANDARDS WRITERS Prerequisites: • •

Introduction to standardization Writing a national standard

Prerequisite for internal candidates: Standards Development Processes and Procedures Course Content: • The nature and purpose of projects • The purpose of project management • The phases of project management • Roles and responsibilities in project management Course Duration: Three (3) days Course Outcomes: By the end of this workshop, learners will be able to… • Identify and describe a project • Explain basic project management principles o Project scheduling, planning of a project o Types of projects •

Apply Project Management to standards development o Standards development stages (SANS 1-1) o Linking PM skills to standards development stages



Monitor and control multiple projects

Target Group: Standards Writers Project Leaders Programme Managers PRETORIA 05 – 07 Feb

25 – 27 Jun

Fees Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

Page 54 of 74 SABS 2013 Training Brochure

STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES Prerequisite for internal candidates: Introduction to Standardization Course Content: • Process and procedures that apply to the development of National Standards and similar normative documents • Requirements that apply to the various stages in the development of a standard • The use and purpose of forms and other communication in the standards development process Course Duration: Six (6) days Course Outcomes: By the end of this workshop, learners will be able to… • Describe in detail the stages and process of development of a national standard. • Discuss the purpose of each stage of standards development, as well as the responsibilities, activities and role-players relevant to each stage of standards development. • Explain the role that a technical committee plays in the development of a national standard. • Anticipate possible problems within the standards development process and propose ways to avoid and/or solve such problems. • Describe the function, procedures and administrative requirements of the Standards Approval Committee (SAC). • Identify and use appropriately the forms associated with each stage of standards development. • Explain and apply the rules and conventions applicable to the development of a national standard. • Explain the procedures and functions involved in the maintenance of standards. • Compare and participate in the development of local/homegrown standards and the adoption of regional/international/foreign national standards. • Participate in and implement the complete standards development process. • Describe the procedure for the development of normative documents other than national standards. Target Group: • SABS Committee Administrators • SABS Standards Writers • Standards administrative staff • Chairpersons of the SABS Technical committees • Conveners of Working Groups NOTE This course is designed as hands-on training for SABS Standards employees and therefore processspecific. It is not recommended for external candidates. PRETORIA 10 – 17 Apr

28 Aug – 04 Sep

Fees Pretoria: R 6 300.00 (R 5 526.32 + R 773.68 VAT)

Page 55 of 74 SABS 2013 Training Brochure

ROOT CAUSE ANALYSIS Summary: The training offers insight on how to approach problems. It provides the know-how on not only treating the symptoms but forces one to look deeper into what the cause of the problem is. The Root Cause Analysis is a popular technique used to help one understand what caused the problem in the first place. It seeks to identify the origin of the problem. The RCA technique seeks to determine:i. What happened? ii. Why it happened? iii. What to do to reduce the likelihood that it will happen again. It ensures success of a company’s corrective action process and also creates opportunities for continual improvement. Course Content: • Introduction to RCA • Definitions • Benefits of RCA • Practical guide to carrying out an RCA • RCA Tools and Techniques • Fishbone/ Ishikawa Diagram • 5 Why’s technique Course Duration: Two (2) days Course Outcomes: By the end of this training, learners will be able to… • Identify and define the problem • Describe the problem • Collect decision-making data • Identify possible causal factors • Identify the root cause(s) • Recommend and Implement solutions Target Group: • Process Quality Control/ Assurance staff • Auditors • Managers • Management Representatives

Page 56 of 74 SABS 2013 Training Brochure

PRETORIA

19 – 20 Mar 02 – 03 May 19 – 20 Jun

DURBAN

26 – 27 Apr 23 – 24 Jul

CAPE TOWN

12 – 13 Mar 25 – 26 Sept

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT) Other venues: R 4 200.00 (R 3 684.21 + R 515.79 VAT)

Page 57 of 74 SABS 2013 Training Brochure

WRITING GENERIC DOCUMENTATION (POLICIES; PROCEDURES; FLOW CHARTS etc.)

OVERVIEW

Documentation is the core of any organisation's quality management system (QMS). It is a communication tool that can be provided on paper, online, as digital or analogue media e.g. audio tapes or CDs. It contributes to the effectiveness of any organisation, as it ensures reproducibility of results and reduces reliance on one person. It also provides a roadmap of an organisation’s processes and enables easy review of the system to ascertain the controls in place.

Documentation provides a source of evidence and control therefore allowing for continual improvement the system. OUTCOMES The course is designed to give a clearer understanding of the documentation and documented procedure requirements of ISO systems as well as the reports that are necessary to ensure controls are in place. Course Duration: Two (2) days Course Outline: •

Definitions relating to documentation



Structure of a documented system



Requirements of any Business Manual



Benefits of a documented generic management system PRETORIA Apr 13

17 – 18

May 13

13 – 14

July 13

15 – 16

Sept 13

16 – 17

Jan 14

27 – 28

Mar 14

18 – 19

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 58 of 74 SABS 2013 Training Brochure

INTERNAL AUDITING of MANAGEMENT SYSTEMS ( i.e. QMS; EMS and OHSAS) OVERVIEW

Introduction: The implementation of a Management System in accordance with either one of the following: ISO 9001/ISO 14001/OHSAS 18001 necessitate that all personnel understand the standards’ requirements as well as their roles in maintaining the system. The objective of these courses is to enable learners to assist in the evaluation of their own organisations’ Management Systems. Pre-requisite: Completion of a course on Understanding and Implementation of the discipline specific management system e.g. ISO 9001 or ISO 14001 or OHSAS 18001. (Applicable evidence to be submitted) Course Duration: Three (3) days Course Outline: • • • •

Application of the relevant discipline specific management system to internal auditing Auditing practices Role plays and/or scenarios to relevant field Assessment/Examination

PRETORIA ISO 9001:2008

OHSAS 18001:2007

ISO 14001:2004

03 – 05 Apr 13

25 – 27 Mar 13

19 – 21 Jun 13

03 – 05 July 13

05 – 07 Aug 13

25 – 27 Sept 13

23 – 25 Oct 13

15 – 17 Jan 14

05 – 07 Feb 14

15 – 17 Jan 14

17 – 19 Mar 14

Fees Pretoria: R 5 643.00 (R 4 950.00 + R 693.00 VAT)

Page 59 of 74 SABS 2013 Training Brochure

GENERIC GUIDELINES FOR AUDIT PREPARATION & CERTIFICATION PROCESSES BASED ON ISO 19011 AND 17021

OVERVIEW Auditors are required to be familiar with their roles and responsibilities as well as have an understanding on where they fit in with regards to the overall audit processes, based on international best practices. It is also vital for bodies performing certification of management systems to follow principles and requirements for the competence, consistency and impartiality of the audit and certification of management systems. OUTCOMES The course is designed to give a clearer understanding of the requirements of both the ISO 19011, The Guidelines for Auditing Management Systems and ISO/IEC 17021:2011, Conformity assessment -Requirements for bodies providing audit and certification of management systems

These provide awareness of the additional responsibilities and authorities that auditors and certification bodies need to have.

Course Duration: Two (2) days Course Outline: •

Definitions relating to Auditing



Auditing principles



Managing an audit programme



The auditing process



Auditor competence and evaluation



Responsibilities of certification bodies PRETORIA Apr 13

29 – 30

Jun 13

18 – 19

Aug 13

06 – 07

Nov 13

14 – 15

Feb 14

03 – 04

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT) Page 60 of 74 SABS 2013 Training Brochure

ISO 50001:2011 ENERGY MANAGEMENT SYSTEMS (EnMS)

Introduction Organisations have a legal and social responsibility regarding energy conservation and efficiency within the environment in which they operate. This requires a sound energy management system. This is due to organisations’ impact on the energy resources through their operational activities, products and services. ISO 50001 has been written to be applicable to all types and sizes of organisations. The overall aim of ISO 50001 is to support energy efficiency and minimization in balance with socio-economic needs. The training is applicable to all employees requiring an understanding of energy management systems or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an ISO 50001 (EnMS). Note 1: It is preferable that learners are already familiar with energy efficiency and related issues as the course focuses on the requirements and implementation of management systems. Note 2: Learners are strongly advised to attend the Energy Introduction Course.

Page 61 of 74 SABS 2013 Training Brochure

INTRODUCTION TO ENERGY MANAGEMENT SYSTEMS (EnMS)

The standard for Energy Management Systems (ISO 50001:2011) requires that: •

Personnel are made aware of their roles and responsibilities within the organisation and its energy management system.

This course aims to help organisations comply with the ISO 50001:2011 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make personnel aware of the importance of their roles in the organisation and assists them to understand their energy obligations and commitments.

Course outline and dates The course duration is two (2) days and consists of: •

Brief Overview of the ISO 50001



EnMS Concepts and Issues



EnMS Requirements of ISO 50001:2011



No examination will be written, 100% attendance required.



Certificate of Attendance will be awarded.

PRETORIA Mar 13

13 – 14

May 13

02 – 03

Aug 13

06 – 07

Sept 13

26 – 27

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Page 62 of 74 SABS 2013 Training Brochure

INTEGRATED SUSTAINABILITY REPORTING

OVERVIEW Integrated Sustainability Reporting is experiencing an increasing momentum in government and business sectors. More and more organisations are realising the importance of sustainability reporting and are leveraging this business strategy for greater competitiveness. The King III report has added further impetus to the notion of responsible corporative citizenship through integrated reporting. This Training is aligned with SAQA Unit Standard 12885 "Apply concepts and principles relevant to the practical aspects of corporate governance and accountability" and will be offered on NQF Level 5. Course outline and dates The course duration is three (3) days and consists of: •

Background and evolvement of integrated sustainability reporting



Norms, standards & best practice, including ISO 2600



The business case for Integrated Sustainability Reporting



The integrated sustainability process



Stakeholder engagement



Examination

NB: Delegates will have to complete a PoE at their workplace.

PRETORIA Apr 13

03 – 05

Sept 13

25 – 27

Fees Pretoria: R 5 643.00 (R 4 950.00 + R 693.00 VAT)

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(ONLY INTERNAL SABS STAFF COURSES) Introduction: Auditing the SABS way

The implementation of Auditing Quality Management System in accordance with the ISO 9000 series necessitate that more personnel understand the standards’ requirements as well as their roles in maintaining the audit system. The main aim of this course is to enable learners to assist in the evaluation of organisations’ Quality Management Systems. Course Duration: Two (2) days Course Outline • Explain how implementation of a management system such as ISO 9001 enhances the performance and sustainability of a business • Explain the difference between performance based and checklist auditing • Describe the principles and terminology related to conformity assessment • Distinguish between the different types of auditing • Describe the audit process and the role of the SABS auditor • Recognise the structures that support the certification process • Identify the key competencies, characteristics and personal attributes of an effective SABS auditor • Encourage and persuade customers to move towards performance based auditing • Identify inappropriate behaviours and actions of auditors and the impact of this on the SABS and the customer organisation • Explain the meaning, application and pitfalls relating to auditing principles • Distinguish appropriate from inappropriate auditing behaviour during the observation of an audit • Demonstrate an understanding of assertive and questioning skills and an ability to apply them during an audit (this will be developed through awareness on the workshop and continuous coaching and skills development in the workplace) PRETORIA 19 – 20 Mar

23 – 24 May

25 – 26 Jun

25 – 26 Jul

26 – 27 Sept

07 – 08 Nov

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT) Other venues: R 4 200.00 (R 3 684.21- + R 515.79 VAT)

Page 64 of 74 SABS 2013 Training Brochure

(ONLY INTERNAL SABS STAFF COURSES) SABS Certification Processes and Procedures The main purpose of this course is to provide an independent and objective assessment of an Organisation’s management systems or products to various standards. Course Duration: Two (2) days Course Outline: • Explain the core processes involved in auditing (sales, planning, auditing and Approvals Board process) • Distinguish between management and support processes • Describe how the certification procedures fit into each of the processes, and their requirements • Define the role of the auditor in each of the processes • Identify and explain the key procedures with which auditors need to comply • Explain the consequences of non-conformance to procedures, and how the processes link and impact each other • Describe the potential impact of non-conformance to the certification process on the SABS Commercial accreditation with SANAS PRETORIA

DURBAN

08 – 09 Feb

14 – 15 Mar

30 – 31 Jan

11 – 12 July

14 – 15 Nov

22 – 23Feb

Fees Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT) Other venues: R 4 200.00 (R 3 684.21- + R 515.79 VAT)

Page 65 of 74 SABS 2013 Training Brochure

IN-HOUSE COURSES UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ) Introduction: More organizations are realizing the benefit of integrating various Management Systems, each with their own requirements, into one system to make control over all the aspects easier. This course is aimed at giving learners an understanding of the various Management System standards and how they can be integrated into one system. Course duration and outline: The course is run over five (5) working days and consists of the following: • Introduction to integrated Management Systems • Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001. • Audit Techniques & Audit Types • Classification of Findings • Written Reports • Examination

QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS – ISO 9001:2008 Introduction: The ISO 9001:2008 standard for Quality Management Systems is based on processes and systems that affect the quality of products and services throughout their life cycle. This is in recognising that products and services delivered by organisations are a result of the inputs from the shop floor personnel. There is therefore a great need to improve quality awareness and understanding of their roles and responsibilities. Course duration and outline: half (1/2) day The course consists of the following: • The importance of Quality and Quality Management Systems • Quality Concepts • Objectives • How processes affect each other • The roles and importance of workers in an organisation • Advantages of the Quality Management Systems

QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT – ISO 9001:2008 Introduction: In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS. Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirements is vital. Page 66 of 74 SABS 2013 Training Brochure

Course duration and outline: half (1/2) day The course consists of the following: • Quality Concepts and Terminology • Requirements of ISO 9001:2008 • Management Responsibility • Quality Policy and Objectives at all functions and levels • Quality Management Principles and their application

ENVIRONMENTAL AWARENESS WORKSHOP FOR TOP MANAGEMENT – ISO 14001 Introduction: An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfully meet today’s financial, regulatory, and statutory as well as environmental challenges. Communication is required at all levels to ensure that every employee understands why an Environmental Management System is being implemented. For a successful implementation, basic environmental training for management and their staff whose activities can impact on environmental aspects is necessary and required by ISO 14001. Separate courses are offered in this regard i.e. •

Emphasis on management responsibility, support and involvement in the implementation and the maintenance of the system

Course duration and outline: half (1/2) day The course consists of the following: • Understanding and defining Environmental Management Systems (ISO 14001)

ENVIRONMENTAL AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS – ISO 14001 Introduction: An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfully meet today’s financial, regulatory, and statutory as well as environmental challenges. Communication is required at all levels to ensure that every employee understands why an Environmental Management System is being implemented. For a successful implementation, basic environmental training for management and their staff whose activities can impact on environmental aspects is necessary and required by ISO 14001. Separate courses are offered in this regard i.e. •

Emphasis on understanding their roles and responsibilities in the system

Course duration and outline: half (1/2) day The course consists of the following: • Understanding and defining Environmental Management Systems (ISO 14001)

Page 67 of 74 SABS 2013 Training Brochure

OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR TOP MANAGEMENT– OHSAS 18001 Introduction: An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help organisations successfully meet their legal and social responsibility regarding the occupational health and safety of all employees in their working environment. It ensures that measures are put in place to protect employees in their respective activities against hazards and risks that can have a detrimental effect on them. It enables organisations to identify and control their occupational hazards and lower their risks through improvement Communication is required at all levels to ensure that all employees understand why OHSAS is being implemented. For a successful implementation of OHSAS, basic training for staff is required. Separate courses are offered in this regard i.e. • Emphasis on their responsibility, support and involvement in the implementation and maintenance of the system Course duration and outline: half (1/2) day The course is half day and consists of the following: • Understanding and defining Occupational Health and Safety Management Systems (OHSAS 18001)

OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR SHOPFLOOR WORKERS – OHSAS 18001 Introduction: An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help organisations successfully meet their legal and social responsibility regarding the occupational health and safety of all employees in their working environment. It ensures that measures are put in place to protect employees in their respective activities against hazards and risks that can have a detrimental effect on them. It enables organisations to identify and control their occupational hazards and lower their risks through improvement Communication is required at all levels to ensure that all employees understand why OHSAS is being implemented. For a successful implementation of OHSAS, basic training for staff is required. Separate courses are offered in this regard i.e. • Emphasis on understanding their roles and responsibilities in the system Course duration and outline: half (1/2) day The course is half day and consists of the following: • Understanding and defining Occupational Health and Safety Management Systems (OHSAS 18001)

Page 68 of 74 SABS 2013 Training Brochure

ISO/TS 16949:2009 – QUALITY MANAGEMENT SYSTEMS – PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS This course aims to help organizations comply with the requirements and improve the efficiency and effectiveness of its processes. The auditing module, aims to help organizations improve their performance in performing internal quality audits and to provide management with an effective independent evaluation of performance. COURSE OUTCOMES The course duration is three (3) days per module Module 1: Understanding and implementation of the requirements of ISO/TS16949:2009. • • • • • • • •

An overview of the International Automotive Task Force (IATF) and the development of ISO/TS16949 for the automotive industry. Describing the benefits of ISO/TS16949:2009 and customer specific requirements Applicability and requirements for certification. Application of the automotive process approach Description of documentation requirements The requirements of the technical specification with the focus on ISO/TS16949 specific requirements (additional to ISO9001) Quality management principles Examination

Module 2: Auditing to the requirements of ISO/TS16949:2009 and customer specific requirements. • Understanding the benefits of automotive process approach to auditing. • Understanding the processes of system, manufacturing process and product audits. • Preparation and planning for an audit • Performing audits • Audit reports and follow up corrective actions • The certification process • Examination. NOTE: Learners have to have attended and successfully completed an ISO 9001 course prior to enrolling for this ISO /TS 16949 course.

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TRAINING REGISTRATION FORM To:

South African Bureau of Standards SABS Training Academy

Fax No. : Tel. Admin : E-mail :

(012) 428-6623 (012) 428-6505/03 [email protected]

Private Bag X191 PRETORIA 0001 Surname and Initials: Dr/Mr/Ms/Mrs_________________________________________________ Preferred name: __________________________________________________________________ ID No.: (Attach copy of ID) Name of organisation:_____________________________________________________________ VAT Number: _____________________________________________________________________ Organisation Postal address: (Where invoice must be posted to) __________________________________

Postal address of Certificate (Where certificate must be posted to) ___________________________________________

__________________________________

___________________________________________

__________________________________

___________________________________________

__________________________________

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Tel No.: __________________________

Fax No.: __________________________________

Cell No: __________________________________________________________________________ Learner E-mail address: __________________________________________________________ Course Name: _______________________________________________________________ Group number: ______________________________________________________________ (As per brochure e.g. E2010) Page 70 of 74 SABS 2013 Training Brochure

Dates of course: ___________________________________________________________________ Payment advice: When and how? ___________________________________________________ (Fax PO number and/or confirmation of payment) Organisation’s Accounts Contact person & Tel No.: __________________________________ ** PURCHASE ORDER NO.: _______________________________________________________ Please indicate your dietary preference: _________________________________________ (Vegetarian, Halaal or any food allergies) Please indicate how you came to know about the course: Website

Brochure

Colleague

Exhibition

Other Specify:_______________________

Emergency contact person’s name and number: _______________________________________ Terms and conditions of bookings: Registration forms must be completed and submitted 20 days prior to a scheduled course Full course fees are payable in advance if your Organisation does not have an account with SABS or when you attend as an individual. Confirmation of attendance is only permitted upon receipt of a Purchase Order number if your Organisation has an account with SABS or full payment before commencement of the course if the Organisation does not have an account with SABS. Failure to provide proof of payment will lead to the learner being refused entry to the course. SABS reserves the right to cancel /reschedule the course due to insufficient learner registrations. All cancellations by learner must reach the above address, in writing, not later than 10 days prior to the commencement date of the course. An administration and cancellation fee of 50% will be payable in respect of a cancellation received less than 10 days prior to the commencement date of the course. Non attendance without a cancellation notification will result in the full course fee payable. AUTHORIZATION: ____________________________________ INITIALS AND SURNAME

__________________________________ DESIGNATION

____________________________________ AUTHORIZATION SIGNATURE TCQMF07_01

___________________________________ DATE

Page 71 of 74 SABS 2013 Training Brochure

Map / Directions

GPS:

S 25 46’ 10’’ Latitude E 28 12’ 42” Longitude Page 72 of 74

SABS 2013 Training Brochure

Queen Wilhelmina Str.

Entering Pretoria on N4 from Witbank/Emalahleni • On entering Pretoria, the N4 becomes Pretorius Street. • The Holiday Inn Garden court will be on your right. • Keep to the left hand lane as you will have to turn left into Duncan Street. (It’s about one or two robots from when you get off highway) • Proceed on Duncan all the way up, (You will pass over two main streets i.e. Lynwood Road and Charles Street), up to the Brooklyn Mall Circle (an island where a few roads come together). Go around the island and take the Middel Street turning.

Little Company of Mary Hospital

SPAR

ENGEN GARAGE

• • • • • •

Duncan Street Middel Street

George Storrar

Brooklyn Mall

Middel Street changes into George Storrar about a kilometre down. Keep to the right-hand lane as you will turn right on Totius street. Along George Storrar, you will see the Little Company of Mary Hospital on your right and SPAR AND ENGEN will be on your left. At the intersection turn right onto Totius street. The SABS buildings will be on your left hand side. Take the little slipway off to left (about 50 metres from the intersection) i.e. Dr Lategan road, Pass the main gate and travel down approx. 100metres towards the second gate. Crawford College High School will be on your right. Enter at this gate and tell Security you are going to the Training Academy. You will be required to sign.

Page 73 of 74 SABS 2013 Training Brochure