Make sure the person is ready before you communicate. Get at eye level so that you can give eye contact if this is right
10Top 10 tips: Getting communication right for people with learning disabilities
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Find out what helps the person to communicate well. Do they have a communication passport?
Ensure you use what works best for them – such as signing, pictures, objects or Easy Read information.
Find the best place to communicate. It should be a place they feel relaxed and safe without too many distractions. Make sure the person is ready before you communicate. Get at eye level so that you can give eye contact if this is right for them.
Use easy words and short sentences. If you have to use a big word, explain it.
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Give the person time to understand and respond. Speak slowly and clearly and do not rush.
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Check that the person understands what you say. Check this by asking them to tell you what you said in their own words.
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If information is important or difficult, you might need to say it more than once. Easy Read information can help people understand and remember.
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Introduce each subject you are talking about clearly. Make it clear when you are changing subject.
Always be respectful, friendly and polite.
This poster was co-produced with members of the LPT learning disabilities service Talk and Listen Group
