Best practices and Conclusions from InclusiON

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Best practices and Conclusions from InclusiON European Project

www.inclusionproject.eu

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Year of edition: 2018 Depósito Legal: BI-1068-2018 ISBN: 978-84-09-02868-9 InclusiON Project (2016-3-ES02-KA205-008851) Project Coordinator: Kiribil Sarea (Basque Country) - Partners: EDE Fundazioa (Basque Country), Universidad del País Vasco / Euskal Herriko Unibertsitatea (Basque Country), CAI - Conversas Associação Internacional (Portugal), Giosef Italy (Italy), Mladez ulice (Slovakia). Coordinator of the Guide: Alex López



Authors of the Guide: Francesco Lisciandra, Gorka Roman, Gorka Etxebarria, Helder Luiz Santos, Israel Alonso, Josu Grandibal, Karina Andrášiková, Monike Gezuraga, Nahia Idoyaga, Inge Axpe, Naiara Berasategi, Naiara San Martín, Saioa Bilbao.





Design and Ilustrations: Erreka Multimedia S.Coop Edition contact: [email protected] All inclusión Project materials are available for free download on www.inclusionproject.eu



Project funded by European Commission “The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsi­ ble for any use which may be made of the information contained therein.” Co-funded by Diputación Foral de Bizkaia

This work is licensed under a Creative Commons



INDEX: 4 N IO T C U D O 5 INTR P A M 6 PROJECT Y R GLOSsA ESSITIES 9 C C E N & S E G N E 11 CHALL W O N K O T D O GO : BEST PRACTICES

13 O 16 X E WORLD TH BIZILAGUNAK GET F O ES IC -R 18 AK Z MUNDUKO ARRNOTIERS 21 INVISIBLE FRO kaltzaleen TOPAGUNEA 24 ZUBIDEiAK-Eus 27 GAUEAN 30 RM FO ANTI-RUMOURS AT PL T R O PP 33 U PAR-REFUGEESESSE COUNCIL FOR FEFUGEES de 36 CPR-PORTUGU ltural Moinho da Juventu 39 Associação Cu 41 ULITA 44 o Adra Slovensk tori Mareena tnica dei Media ie lt 47 u M e n io az Associ i igrant InterculturallWorld Cup of M e 50 Th ia d n u M Balon Communities

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N O I T C U D O INTR The EU has to face new models and paradigms of intervention. The so-called crisis of the refugees and the situation of migrants and asylum seekers need a response from those agents who are committed to social cohesion. In this sense, education in leisure time is a tool and a scenario for social inclusion and development of values, which are essential for a fruitful integration of these groups. In this project we propose to create innovative resources and train stakeholders working in this field to achieve the competencies and skills that allow implementing protocols of intervention for the inclusion of these groups. Inclusi-ON is a project aimed at promoting education, training and inclusive youth, testing the possibilities offered by non-formal education in the creation of devices of social inclusion, giving rise to new training programs, methodologies and to a new discourse on the subject as a whole. The objectives of the project are: - To promote the field of educational leisure time as a space for social inclusion. - To train youth leaders and young people to carry put initiatives to incorporate competencies, values, capacity and methodologies that promote social inclusion through educational leisure time. - To adapt youth and education programs to new challenges and, in particular, to work with migrants and refugees. - To map good practices, methodologies, and training activities to promote these processes of inclusion. To reach this goal, we carried out: a) 3 Local seminars in every each country to diagnose needs and challenges and work locally what has been shared at an European level during the transnational meetings between the partner. b) 3 transnational meeting: - To rank these needs (Bilbao). - To elaborate a “best practices” guide that pick up the reflection process carried out during the project (Bratislava) - To elaborate the guide (Lisbon). c) Training to incorporate skills and competencies in non-formal education (Napoly).

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The project is addressed to: a) Direct target: workers, university students, VET students, researchers, professionals in social and educational field.

b) Strategical target: decision makers from public authorities and from civil society (NGO, associations). The Project gathers six organizations from four countries, (Basque Country-Spain, Slovak Republic, Portugal and Italy). - Basque Country-Spain: Kiribil Sarea www.kiribilsarea.org EDE Fundazioa www.fundacionede.org Universidad del Pais Vasco - Euskal Herriko Unibertsitatea www.ehu.es - Slovak Republic: Mladez ulice www.mladezulice.sk - Portugal: CAI - Conversas Associação Internacional - Italy: Associazione Giosef Italy - Giovani Senza Frontiere www.giosef.it With experience in working in inclusion, leisure time, in non-formal education and work with young people, as well as with expertise in the systematization of methods and trainings in this area. The partner organizations have previously collaborated in other European and crossborder projects and share the vision and purpose of this type of project. The begining of the project was in February of 2017 and its completion in June 2018.

MAP PROJECT - Local workshops for diagnosis. • February – June 2017 - Kick off transnational meeting in Bilbao. • March 2017 • 1 participant per partner (6 Participants in total) - Seminar to share diagnosis & identify challenges in Bratislava. • June 2017 • 3 participants per country (12 Participants in total) - Training for young leaders, academic teachers, leisure time teacher in competences and skills for inclusion in Rome. • November 2017 • 3 participants per partner (18 Participants in total) - Seminar to design the methodology & products in Lisbon. • February 2018 • 3 participant per country (12 Participants in total) - Intellectual outputs. • “Best practices” Guide

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ARY s S O L G 1. REFUGEE:

Refugees are people fleeing conflict or persecution. They are defined and protected in international law, and must not be expelled or returned to situations where their life and freedom are at risk.

2. MIGRANT:

Migrants choose to move not because of a direct threat of persecution or death, but mainly to improve either by finding a job, or for education, family reunion, or other reasons. Unlike refugees who cannot safely return home, migrants face no such impediment to return. If they choose to return home, they will continue to receive the protection of their government.

3. ASYLUM SEEKER:

An asylum-seeker is someone whose request for sanctuary has yet to be processed. Every year, around one million people seek asylum. National asylum systems are in place to determine who qualifies for international protection. However, during mass movements of refugees, usually as a result of conflict or violence, it is not always possible or necessary to conduct individual interviews with every asylum seeker who crosses a border. These groups are often called ‘prima facie’ refugees.

4. EDUCATORS:

An educator is defined as one who carries out an educational action in order to contribute to individual growth. This action can be carried out either through spontaneous relationship (generally family relationships) or through special interventions linked to a socio-professional function (teachers, pedagogists, instructors, scout leaders, etc.)..

5. PROFESSIONALS SOCIAL WORKERS:

Work carried out by trained personnel with the aim of alleviating the conditions of those people in a community suffering from social deprivation.

6. INTERCULTURAL MEDIATORS:

The Intercultural Mediator is a professional figure who works to facilitate interaction and coexistence in multicultural contexts, among citizens of various origins and cultures as well as with public institutions.

7. SOCIAL INCLUSION:

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From a youth perspective social inclusion is the process of self-realisation within a society, acceptance and recognition of one’s potential by social institutions, integration (through study, employment, volunteer work or other forms of participation) in the web of social relations in a community. In present-day European societies the concept is relevant to all young people as youth is the life stage when young people make the transition from family dependence to autonomy under rapidly evolving circumstances. It has a particular meaning to those young people who come from disadvantaged backgrounds and live in precarious conditions. For them social inclusion involves breaking various barriers before acquiring their social rights as full members of society.

8. SOCIAL INCLUSION:

In the social sphere, inclusion means belonging to something, be it a group of people or an institution, and feeling welcomed. It is therefore easy to understand from what the necessity of social inclusion derives: between individuals there can be differences for a person or a group a person or a group are “excluded” from society. The reasons that can lead to social exclusion are different: race; sex, culture, religion, disability. Discrimination for one of these reasons may take place in the workplace (decision to dismiss / not hire), political (prevents a group of people from being adequately represented in institutional bodies), social (fundamental rights and necessary services are not recognized to all for discriminatory reasons). In essence, social inclusion aims to eliminate any form of discrimination within a society, but always respecting diversity.

9. SOCIAL STREETWORKERS:

Street workers are the first and last link in the chain of education and social assistance, when all else has failed. Social street work favours an innovative proximity approach where the people play a predominant role in any action undertaken, from its beginnings (the request) throughout its development (accompaniment). It is this trust-based relationship, built up with the subject, which will help break the silence and enable support to be given to the person. The underlying idea in social street work is not to take a person away from the streets or their surroundings “at all costs”, especially if it consists of compartmentalising them in a new social context where they will feel uncomfortable. Whatever the context, be it a child, a young person or an adult, the work of accompaniment means building self-esteem, developing personal skills, independently from the degree of exclusion, and enabling participation in social life. In respecting people’s fundamental rights, street work aims to protect the most vulnerable people and to give them the means to protect themselves.

10. COMMUNITY WORKERS:

Community workers are those who provide direct or indirect services to or for the benefit of members of the community. Some are paid, some are unpaid. We don’t discriminate between paid and unpaid community workers other than where a necessary distinction needs to be made because of differences in law or policy. For example, the issue surrounding legal liability for actions of paid community workers differs for those engaged in purely unpaid or volunteer work.

11. SOCIOCULTURAL ANIMATION:

Socio-Cultural Animation is a form of socio-pedagogical action which, without having a defined role profile, is focused on interaction and active participation. These processes are guided by operating principles which act to create spaces for interpersonal communication, avoiding all sort of manipulation. These principles do not order nor control, they help the Organization: they do neither direct nor guide but they encourage every person to have a main role in the form they prefer and at their own pace. Socio-cultural animation tends to create awareness processes, to encourage motivation and promote participants’ control of processes and actions to satisfy some needs that they would not be able to satisfy as individuals or as community-based organizations due to our way of life.

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12. SOCIOCULTURAL ANIMATORS/EDUCATORS:

The SOCIO-CULTURAL EDUCATOR promotes personal growth, insertion and social participation, accompanies groups, communities and individuals to develop the play, cultural, expressive and relational potentials. Among the aspects characterizing his activity there are : the conception, organization and management of educational, social and cultural interventions responding to individual needs; the organization of places of sociability; personal advice; the mediation of conflicts, in all areas where it is possible to encourage the meeting between people and groups and to increase their capacity to participate actively in social life. The SOCIO-CULTURAL EDUCATOR unlike the Professional Educator can not operate in projects and educational and rehabilitation services in the social-health field addressed to people in difficulty: children, drug addicts, alcoholics, prisoners, disabled people, psychiatric patients and the elderly.

13. ROMA PEOPLE (COMMUNITY):

The term “Roma and Travellers” is used at the Council of Europe to encompass the wide diversity of the groups covered by the work of the Council of Europe in this field: on the one hand a) Roma, Sinti/Manush, Calé, Kaale, Romanichals, Boyash/Rudari; b) Balkan Egyptians (Egyptians and Ashkali); c) Eastern groups (Dom, Lom and Abdal); and, on the other hand, groups such as Travellers, Yenish, and the populations designated under the administrative term “Gens du voyage”, as well as persons who identify themselves as Gypsies. The present is an explanatory footnote, not a definition of Roma and/or Travellers.

14. LEISURE TIME/FREETIME:

We can define free time as that amount of time that individuals tend to fill with freely chosen activities, not subject to constraints imposed from outside, not aimed at money, and considered a source of pleasure and / or rest. In this definition we highlight the characteristics of self-determination, freedom and hedonism that make free time, in modern societies, a period of time socially built and a set of activities that are opposed to working time.

BIBLIOGRAPHY 1. http://www.unhcr.org/news/latest/2016/7/55df0e556/unhcr-viewpoint-refugee-migrantright.html 2. http://www.unhcr.org/news/latest/2016/7/55df0e556/unhcr-viewpoint-refugee-migrantright.html 3. http://www.unhcr.org/asylum-seekers.html 4. https://educalingo.com/it/dic-it/educatore (in Italian) 5. http://www.minddisorders.com/Py-Z/Social-workers.html#ixzz5GQubN3Xk 6. http://www.mediatoreinterculturale.it/chi-e-il-mediatore-interculturale/ (in Italian) 7. https://pjp-eu.coe.int/en/web/youth-partnership/social-inclusion 8. https://www.actionaid.it/informati/notizie/inclusione-sociale-in-bilico-tra-poverta-ediscriminazione (in Italian) 9. http://www.travailderue.org/wp-content/uploads/2012/08/international_guide.pdf 10. http://www.tcls.org.au/01_cms/details.asp?ID=17 11. https://www.comunicologos.com/english-version/techniques/socio-cultural-animation/ 12. http://www.atlantedelleprofessioni.it/Professioni/Educatore-ed-Educatrice-socio-culturale (Ita) 13. http://a.cs.coe.int/team20/cahrom/documents/Glossary%20Roma%20EN%20version%2018% 20May%202012.pdf 14. Treccani Dictionary (ITA)

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S E I T i S CHALLENGES AND NECES NECESSITIES: Cultural mediation and intercultural support The main issues that came up were the cultural mediation and intercultural support. The cultural mediation is very important because it gives the possibility to access the culture of the new comers more in depth, in order to facilitate their integration in our societies. Language skills A lot was said about language skills: it is important for refugees and migrants that people that work with them could speak at least their languages. In addition, it is important to give support to immigrants and refugees to learn the language or languages of the host country, but it is important also to promote their own and cultural languages. Psychological support Psychological support is important because immigrants have to face lots of complex situations when they arrive to a new country; they have to face a lot of stressful and difficult situations. This support can help them allow to be more included. Organization skills Another topic focused on about organizational skills, that are important to run the activities and reach the goals of the projects. Use a good communication, “sane”, because it’s important to tie a respectful relationship with the young people, from both sides, in order to create a path to reach good results. It this sense it is important to work in line with an intercultural view. Another skill is to be assertive, so to be more porosities to refugees and asylum seekers and involve them in new activities or regular one. Training The lacks of training were detected in the professionals and as well as in the immigrants and refugees. It is important to recognize the skills and abilities of immigrants and refugees and give the opportunity to access to the education system (formal and informal). It is also it is important to train the professionals in different skills. Work sphere It is important in order to include immigrant and refugees in the host community to give them work opportunities. At the beginning this will be very link with the training support, but it is important to eliminate the stereotypes and prejudices to allow them to have the same opportunities.

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CHALLENGES Stereotypes (racism, prejudices, lack of information) - Promote campaigns and formal and no formal activities to eliminate the stereotypes. Inform young people in schools: there could be a social worker who can take care about young people from marginalized communities: common activities minority and majority groups because the particular positive experience can destroy stereotypes. - Have these topics as a part of the formal education: for example as a part of civic education lessons, multicultural education (we have it just a voluntary and schools are not very active to offer it to the students). - Workshops, methodology for teachers how to teach a global education, multicultural and inclusive education. - Better Public Relations for good examples and good practices. Legislation, Racism in Institutions: - Legislation doesn´t distinguish cultural specifics, ethnicity – we don´t have specific laws/acts for people of other cultural and linguistic backgrounds, a positive discrimination. - Change legislation to guarantee an inclusive politics. Educational system of formal education: - Existence of “ghetto schools” is a big issue, young people live because of it in a segregation from the first grade until the end of the school. - Motivation of immigrant and refugees: work more with it and support they success in a formal education. - Financial help – social fee, scholarships for young people... - Leisure activities can give a space for majority and minority meetings – after school programs or also during the formal education. - Inappropriate methods of education, reading, writing, maths – use alternative way how to teach. - Practical skills methodology – communication, self-knowing instead of memorizing knowledge – also can do during the leisure time activities - Study program or profession of “youth worker” – hand by hand with social recognition, we as a youth workers still have to prove that this topic is important (Social status of teacher or social, youth worker is still very low in society). Media: - Trainings for Journalists focused on the narrative about other cultures (which language use, how to formulate issues, how to write sensitively) – can be a part of the formal education, courses at universities. - Education about media literacy – media education. Identity of minority - Support and build space for meetings of minority and majority during the formal education and also after school during the leisure time, do a community work, organize community events where can meet minority and majority members – positive experience.

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Regional ethnographic differences: - Get to know them and try to adapt our work on it. - Try to support more poor or not so developed regions by the social services. - Support and build infrastructure in not so developed regions.

OW N K O T D O GO we think ral differences so ltu cu or y tit en id und out l rts about cultura ect process we fo icate We are not expe advice. Besides, during the proj un m m d to co for with this topic an trust, truth and al de here is no room to s ay w al and practic nships based on effective, useful t to build relatio ar st d an le op pe with young respect. cal seminars and ants during the lo e level” with cip rti pa e th m fro “on the sam eas we got We offer a few id tice examples, how to be more ac from the good pr : ps ou target gr

ILDuaINgeGca:n help to “break U B IP H S N IO T A L E R or sentences in target group´s langed by original language

ds m ● Using some wor , songs, talk about traditions na gs tin ee gr ice” (f.e. we think do not do what , ed ne etc.) ey th t ha w rget groups: ask ● Needs of the ta d vote. ess their voice an pr ex n ca they need. ps ou gr et se their ideas: targ ● Let them impo ely. siv clu in te mmunica ● We need to co volve. lve their issues nce - talk, ask, in know how to so ey ● End the ignora ´th : ps ou gr t of the target ● Empowermen for themselves. instead we do it mmunity. de them in munity, not for co activity and inclu e th of ● Work with com re nt ce e th g: let them be in ● Decision makin s. es oc 11 pr decision making

PROCESS: ● Process is more important than results. ● First step: make observation/mapping/research of the environment to get to know which services will be the most effective/useful/meaningful for your future clients. ● End the ignorance - talk, ask, Involve. ● Personal story: “I am here for you, i would like to know you and your personal story”. ● Create common code related to leisure and free time: we know what we are talking about. ● We are open to learn: exchange of experiences throughout the process in a team but also with target groups. ● A vocation and skills to work with people is necessary. ● Evaluation of the process is important. ● Psychohygiene and supervision of the team is crucial: when youth worker feels ok then he/she can provides quality services for the target groups.

INTERNAL / EXTERNAL SOURCES

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● Create a resources bank: spaces, references, methods, people etc. ● Do not think the only resource is money. ● End the ignorance - talk, ask, involve. ● Work in a network and cooperate with others - institutions, people, services, partners in a local, regional, national and international levels. ● Clear communication in a network is a must. ● Person who provides services for the target groups must have education, practice and social skills for relationships. ● When you work you need to have intention and goals. ● Use participatory methodology and in an assembly way. ● Support from the public administration - financial support, legislation, guaranty of the inclusive leisure and social services etc. ● Architectural (and other) barriers outside must be removed.

BIZILAGUNAK

[The next-door family]

GETXO

TIPS

Different activities proposed for all ages where intercultural exchange and coexistence is promoted in the municipality,by sharing what each person is, through the use and the enjoyment of leisure spaces and free time.

- Facilitates contact between local people and foreigners. - Overturns prejudices and stereotypes (Complementary programme to the Anti-Rumours Strategies).

ISSUES

- Network of people/citizens who are capable of responding to the challenges of society.

Getxo is a municipality of Bizkaia with 79,000 inhabitants, of whom 10% are of foreign origin. From among that 10%, 70% are of Latin-American origin. The population of Getxo is declining every year and the significant contribution of immigrants has to be considered in the population. The immigrant population is evenly distributed throughout the different districts.

- Contact theory

8 out of every 10 inhabitants of Getxo work outside the municipality.

- Greater structure

There is low GDP as against high PER CAPITA INCOME.

- Shows how to reach out to young people

The economy is strongly based on the third (service) sector; sothere is great potential for human relations.

- Creates an evaluation system

High impact of care: 16% of people registered with the Social Security in Getxo are from the domestic services sector (almost all female workers).

- Greater visibility

ACTIONS/PHASES

BACKGROUND

Bizilagunak bazkaria: a meal in which different local and foreign families come together with an animator Bizilagunak gala: Festival for intercultural recognition and self-assertion (in Euskadi) Bizilagunak festa: Festival for meeting up (Future workshop and festival) Bizilagunak mendira: Hilltreking with intercultural activities Bizilagunak Mila Zapore: Animated workshop and meal (May and October) Bizilagunak Liburutegira: games and activities in municipal libraries Bizilagunak AZOKARA Visit to Durango and Book Festival http://www.getxo.eus/bizilagunak/ MILA ZAPORE: https://www.youtube.com/watch?v=Z-7c7cgspME MENDIRA:https://www.youtube.com/watch?v=7DpwGkMrFh4 BAZKARIAK: promo https://www.youtube.com/watch?v=ZpnKLt_7X98 BAZKARIAK Report on1stfestival: https://www.youtube.com/watch?v=gkWu2Jzf-gg FESTIVAL FOR MEETING UP:https://www.youtube.com/watch?v=NjZnd1uNVvE

RECOMENDATIONS The event is important, in so far as the institution and social entities join together with one objective that has to do with the expression of interculturality, in such a way that the visibility of the institution is in keeping with what it is saying.

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BIZILAGUNAK GETXO WHY WE CONSIDER IT A BEST PRACTICE “The next door family -Getxo” is one way of expressing the alliance between the Institution, social entities and citizens, to construct an intercultural urban project.The people who participate in the activity are happy and wish to participate in other activities. CONTEXT: The initiative got off the ground in Getxo in 2013 and commenced exclusively with the BIZILAGUNAK BAZKARIAK festival, a programme promoted by SOS RACISMO Gipuzkoa on the basis of the European project: THE NEXT-DOOR FAMILY. The initial impetus to start the project was in the hands of the organization EGIZU and the Interculturality Unit of the Municipal Council of Getxo. The opportunity was jointly perceived with the organizations Egizu Elkartea, the Federation of Immigrant Platforms of Getxo, and Ibilki Elkartea, to consolidate an annual agenda offering opportunities for intercultural gatherings of various kinds. The percentage of immigrants is high. The integration of the children of these women is of greater concern to them than their own integration. Adults are invited to participate, who are accompanied by young people, families … From here and there, people living in Getxo who wish to meet up and participate. HOW TO PLAN THE ACTIVITY Annual Programme. Each activity has its own calendar and timetable. Relation between some activities and others, continuity. Team: • Council Immigration coordinator; • 2 people employed (10 hours each one of, from May to December). Both are of foreign origin (El Salvador and Uruguay), oneof whom is a Basque speaker; • People of foreign origin who play a leading role in the activities (story-telling, animators, guides …); • People from the various organizations. OBJECTIVE: Provide the inhabitants of Getxo with opportunities to meet and to co-exist in meeting spaces with intercultural contact, acquaintance with Euskera, sharing, integration, spaces for interaction between people.

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ACTIVITIES: - Bizilagunak bazkaria: a meal that brings different families together, one local and another foreign, with similarities (num. of members, ages) and one family welcomes the other to eat one day, according to their customs and their reality. - Bizilagunak gala: a macro festival that is held in San Sebastian (2017 Kursaal) at which all the families are recognized that have participated in Euskadi in a celebration of interculturality in our community. - Bizilagun mendira: mythology from the Basque country and from other cultures, hill-trekking with story-telling and activities. - Bizilagunak festa: a talk or colloquium and a festival is organized on topics of interest for people participating in the World Day for Multi-Cultural Diversity, on 21st of May. - Mila zapore: Workshop for cooking and animated suppers (2 editions/years) - Liburutegi topaketak: games and activities in relation to different topics, in municipal libraries. - Itsas adarra: activity together with Bizilagunak Barakaldo around the “ria” (estuary). Animators who not only animate their area but who stimulate participation in the other spaces. A reference for people that participate, know the interests, the difficulties … SUPPLIES: • €18,000 that a consortium of organizations manages through a budget-line of Getxo Town Council. • 600 Eurosfor communication/diffusion. • 2 employees (10 hours per person, from May to December). • Human resources of the organizations. Local Council contracting (which in turn receives funding from the Basque Government for the development of the activity). DIFFUSION: Communication, Publicity, Social Networks, Videos…. - Actively involve young people so that they become agents of inclusion. - It is important to have referents for the participants, and that they have first-hand knowledge of their reality. - Provide meeting spaces, where they can share what we are, from our own reality. Project leaders and promoters. - Work horizontally, the institution alongside with social organizations.

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MUNDUKO ARROZAK-RICES OF THE WORLD GROUP COORDINATOR FOR BILBAO LA VIEJA, SAN FRANCISCO, AND ZABALA

TIPS

A citizens’ initiative organized as an intercultural festival for all ages to celebrate the preparation and tasting of rice dishes that reflect the different gastronomic traditions of the participants and their origins.

- Independent initiative with no institutional links. - Permits: meetings, visibility, assertion.

ISSUES

- An alternative reading of the reality of the neighbourhood is achieved. Impact on the neighbourhood and surroundings. The atmosphere of the neighbourhood changes, improves... - An event to look forward to in the year, which may be extended, not only for one day. - How to involve people, different organizational groups. - The organization (in terms of spaces)

BACKGROUND - In the heart of the neighbourhood afflicted by social exclusion. A situation in which the rental of flats is a little cheaper. There are local life-long neighbours and immigrants represent a third of the population, who have lived in the neighbourhood for a while (above all since their arrival in the city) and then they move on to other places. Every 3-4 years, the immigrant population is completely renewed. - There are neighbourhood associations, of immigrants, social organizations (AntiAids committee, Caritas…). - There is a need for social participation in the neighbourhood in the existing rehabilitation project. - There is a need for meeting and knowledge for healthy coexistence in diversity.

ACTIONS/PHASES PREVIOUSLY: Advertising and inscriptions THE DAY OF THE ACTIVITY: Tomorrow: Welcome of participants and distribution of spaces so that they can start to cooking From 10 to 13.30 preparation of rice dishes From 11.00 to 13.30 cultural activities and procession of selfaffirmation 13.30 lunch Afternoon: Open space for free contributions (drums, movement, dance...)

https://mundukoarrozak.info/ https://youtu.be/P1tl7Yt4bLg

RECOMENDATIONS

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- It is important to start with contact between associations, between various groups with an interest, and to have a shared network, which they wish to find - It is important to furnish spaces where it is possible to participate (in terms of volunteering) - Relations are created and knowledge is shared between neighbours to relax after the activity

MUNDUKO ARROZAK RICES OF THE WORLD WHY WE CONSIDER IT A BEST PRACTICE The activity enables open and free participation. The neighbourhood has gradually been self-encouraging to participate in the activity, experiencing it as something of its own, and there is expectation over what will happen, there is interest. All sorts of groups have been reached, not only neighbourhood groups. There are increasing levels of participation (over 4,000 people). CONTEXT Organized by the Group Coordinator for Bilbao La Vieja, San Francisco and Zabala (formed of 15 associations). Acting for 14 years, it raised because the neighbours in the area realized that their neighbourhod was changing, that many people were moving in from outside and that it was necessary to work on integration through respect for diversity. From a process of neighbourhood rehabilitation during which they would have wished to have more than information, they arrived at social participation in the neighbourhood. There was a need for participation, meeting points, relations and understanding. HOW TO PLAN THE ACTIVITY Since Christmas they have been working on dates and the general approach. They started meeting and working approximately one-month-and-a-half to two months after the activity. The Coordinator organizes the activity. 3 or 4 people lead the activities and various people from associations/organizations of the Coordinating body participate. They are above all local people, but there is a wide variety. All these people are volunteers On the day, there are people who assume responsibility for the tasks to coordinate each activity. There are over 120 listed tasks (moving chairs, blocking the street, arranging tables, giving out information, answering the media…)

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INVISIBLE FRONTIERS

TIPS

The activity, Invisible Frontiers, seeks to generate co-existence based on the diversity of young people belonging to different religious cultures and/or traditions during a weekend, seeking their commitment and what they hold in common: citizenship that is inclusive and not exclusive citizenship.

- Recognizes the reality of immigrants and immigrant groups - The idea is that the people welcomed should be the people who welcome

ISSUES

- The objective is to overturn prejudices, stereotypes, frontiers… - The activity generates shared spaces for reflection to help people of different cultures, religions,…

BACKGROUND

ACTIONS/PHASES

- The project takes place in the neighbourhood of Uretamendi Auzoa (Rekalde), in Bilbao, Basque Country:

- A specific project is developed each year: a weekend programme

- The social context of the community includes the influx of many immigrants

- One or two weekends are organized each year

- It is a community level neighbourhood that has gone through many changes over the past few years

- Weekend: midday Friday up until Sunday afternoon

- There is a large diverse cultural and religious community, as well as high levels of immigration

- The dynamic is understood as an approach to coexistence and inclusion - It is a meeting place for local people and immigrants

http://fundacionellacuria.org/

RECOMENDATIONS - An innovative practice; which is not found in many places. - There is co-existence among these sorts of young people - It responds to concrete necessities - The activities can be transferred to other places

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- It has an impact in the community neighbourhood: making the neighbourhood visible in a positive manner

INVISIBLE FRONTIERS WHY WE CONSIDER IT A BEST PRACTICE Because it is an innovative practice that is applicable everywhere. It is an activity that helps the relations that are formed to continue to exist over time. It generates shared spaces for reflection to help people of different cultures, religions. CONTEXT Young people from the Fundación Ellacuria participate. Young people are also from the Universities of Deusto, Comillas and Ramón Llull; the programme is offered to those Universities so that the young people can participate in it. In total, 20/25 young people participated. The project took place in the Uretamendi Auzoa Neighbourhood (Rekalde – Bilbao): • Social context, with a lot of migratory movement. • It is a neighbourhood that at the community level has witnessed many changes. • Cultural: cultural and religious diversity. • High level of immigration. HOW TO PLAN THE ACTIVITY - It begins by recognizing the reality of immigrants and immigrant groups, so that the people already welcomed may be the people who welcome. - The meeting spaces/coexistence take place on weekends that have previously been programmed. - The activity starts at midday on Friday and ends on Sunday afternoon. - Important! Once the activity has ended, an evaluation of participant experiences is completed and written opinions are posted on the web and on the social media of the Foundation.

19 SOURCE: FUNDACION ELLACURIA

LONG DESCRIPTION OF THE ACTIVITIES The general objective of the project is: Generate coexistence based on diversity between young people who belong to different cultures and/or religious traditions during a weekend, seeking their commitment and what they hold in common: citizenship. The following activities take place over the weekends: • Spaces for joint or group debate/reflection • Social nature • Asylum policies • Human Rights • Activities with the objective of overturning prejudices, stereotypes…, (going near a mosque). • Cultural: Theatre, concerts, dances,… Designed and accompanied by a team of professionals • Social educator • Psychologist • Another person with training in accompaniment • University of Deusto – Deusto Solidario – One person Evaluation: • At the end of the weekend coexistence, an evaluation is performed by the participants (contents, experience,…). Ellacuria Fundazioa and Deusto University (organizing bodies): More general evaluation; with information on participants. TIPS & ISSUES The aim is that the people welcomed are the people who welcome; hence the need to create social relations between people. It is important to respond to the specific needs of young people. RECOMMENDATION – CONCLUSION - The people themselves generate the inclusion (not a piece of paper, not the administration); need for a network, a leisure activity,… - Generated through activities, to promote real inclusion. - Generate meetings that mean knowledge and closer links between people become possible. - Generate contacts through which people can socialize; to achieve true inclusion with a view to the future.

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ZUBIDEiAK-Euskaltzaleen TOPAGUNEA

TIPS

The end-purpose of this practice is to promote the social interview, sharing the plurality of languages and coexistence. We seek reflection and shared opinions on this topic, at all times placing Euskera at the centre. - Create spaces where people from different groups can meet up

ISSUES

- An opportunity to become aware of shared concerns and an option to work on them, to get to know each other and to create a safe and pleasant space where people can quietly talk amongst themselves We should try to expand participation and gain a broader and more varied sample of society.

BACKGROUND In Bizkaia, province of the Basque Autonomous Community, there are two official languages: Euskera and Spanish. Among the population 27.6% are bilingual, 17.8% are passive speakers, and 52% of Spanish speakers are monolingual It is believed that there is remoteness and a certain ignorance between Euskalgintza and the associations that work in immigration. There are often shared concerns between the two types of associations, such as in this case, on the Basque language, on the diversity of linguistic diversity. This practice gives the opportunity to create that space.

ACTIONS/PHASES Methodology: Open spaces - An overarching topic “Euskera, diversity and coexistence” where participants propose the sub-themes - All these subjects are presented to a panel and given a title and a time - Each participant has the freedom to move around the spaceand visit the topics of greatest interest

http://topagunea.eus/zubideiak-es/

RECOMENDATIONS - Use of the native language, in this case Euskera, as an opportunity for meeting in diversity and inclusion. - Creation of bridges between the cultural movement and the movement of people arriving from migratory processes.

WHY WE CONSIDER IT A BEST PRACTICE It is considered a best practice because it involves coexistence from a practical point of view, rather than only from a the oretical point of view, and because it exists on a horizontal plane at all levels. This project on linguistic management has itself created a project, working side by side with other associations throughout all phases. In addition, the participants have not been mere recipients, and have had the opportunity to participate actively in the practice. It should be noted that a common space has been created between the associations that work with linguistic diversity and those

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ZUBIDEiAK that work in immigration with people, where they can share experiences and begin to work together on some topics. Above all, the project has been able to deepen the relationship between the two types of associations, which is seen as the initial step to go forwards. CONTEXT In Bizkaia, province of the autonomous Basque community there are two official languages: Euskera and Spanish. Among the population 27.6% are bilingual, 17.8% passive speakers, and 52% of Spanish speakers are monolingual. It is believed that there is remoteness and ignorance between Euskalgintza and the associations working in the field of immigration. There are often shared concerns between the two types of associations, such as in this case, on the Basque language and on the diversity of linguistic diversity. This practice provides the opportunity to create that space. Participants will not usually have the opportunity to share opinions on these issues, so it is an innovative practice. Hence, the reason why people took part in it, because they had the opportunity to listen and to be heard by others. DATA: Around 90 people, of whom 30-35% were non-Basque people and about 15% migrants. The participants had a very diverse profile. There were participants from different associations, Basque and immigration experts, people who attended as individuals, but the vast majority of participants were professionals. HOW TO PLAN THE ACTIVITY The steering group carried out preliminary planning activities before the event, defining how the day was to be, sharing ideas, work, and methodological training etc. It was all approached from a horizontal perspective. In addition, all the associations collaborated together with the dissemination of the event. After this preliminary organization, the practice was conducted with the methodology of social interviews, where it is necessary to underline that not only was linguistic diversity spoken about in a theoretical way, but it was carried out in practice, as each participant could speak in his or her chosen language. This was possible because in each small group there was a translator from the UPV/EHU who facilitated the work. This facilitation meant that sharing ideas was more informal. On the same day as when the practice took place, some minutes of the social dialogue were prepared, in which notes on what had been said in the social interviews were recorded. A report was drawn up with these minutes that was shared with all participants. After this event, the idea is to organize a phase in which all the associations that take part in the project share their reflections on it and assess the points that they have in common and the road that they can go down together in the future.

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LONG DESCRIPTION OF THE ACTIVITIES ACTIVITIES: The purpose of this practice is to promote the social interview, sharing the plurality of languages and coexistence. We seek reflection and shared opinions on this theme, always placing Euskera at the center. SPECIFIC GOALS: The main objective of this practice is to promote joint reflection, the establishment of relationships, and to have an area in which to speak in peace about Euskera, diversity, and conviviality. TARGET GROUP: Initially, the proposal was made to the whole Basque country, but when it came it into practice, it was only the associations and organizations of Biscay that took part. The aim was to have an island of citizenship, where there was a wide diversity of people, both in terms of language and of origin. METHODOLOGY: A methodology of open spaces was proposed, based on the experience of the association “Gune Irekien Lagunak”. They apply the open space methodology to conduct social interviews. What is special about this methodology is that the organisers of the event place no limits on either the subjects to be discussed or the timetables. An overarching theme is in this case proposed: “Euskera, diversity and coexistence” and then it is the participants themselves who propose the sub-themes. All these themes are taken to a panel that allocates a title and a time to each one. Every participant has the freedom to move around the area and to visit the thematic discussions of greatest interest. Therefore, the program of the event is organized on the same day. Each discussion group lasts for about one hour and brings together groups of 5-6 people. MATERIALS AND PEOPLE NEEDED: The human resources consisted of workers from Topagune and the rest of the steering group, as well as the translation students of the UPV/EHU. There was a Gune Ireki animator and 2 educators in the Txoko for the boys and the girls. With regard to material resources, the UPV made the workspace available, Topagune provided access to the computers and the association Banaiz Bagara organized the catering. TIMELINE: see section “How to plan the activity”.

STRONG POINTS (TIPS & ISSUES) Spaces are created where people from different groups can become familiar with each other. Shared concerns are voiced and there is an option to work on those issues, to get to know each other better and to create a safe and pleasant area where peaceful conversations can take place. Secondly, it is something practical, the linguistic diversity is not only worked at the theoretical level, but also as an experience. In other words, practical management of linguistic diversity takes place. As an improvement, we would have to try to broaden participation and access a broader and more varied sample of society.

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GAUEAN

TIPS

Developed by Ekaitz Taldea networking with Fundación Harribide and Suspergintza Elkartea. Community and civic experience of solidarity welcoming young immigrants in situations of vulnerability and exclusion.

- Autonomous initiative with no links to public institutions - Enabling relations between young immigrants and local people

ISSUES

- Encouraging, through the night shelter arrangement, awareness raising, participation, and the involvement of citizens in solidarity with the situation and the marginalization of this group

BACKGROUND The project emerged in Ibarrekolanda, a neighbourhood of Bilbao, in the Basque Country, in May 2011, when neighbours decided to take turns over some weeks in a parish hall to receive a group of 6 young people who had been left without a roof due to forced evictions in abandoned industrial premises in the neighbourhood of Zorrozaurre, in Bilbao. This situation offered an opportunity towitness the involvement of people in a spontaneous dynamic of welcome and meetings with this group.

ACTIONS/PHASES The project is open from December to June. At all times in accordance with the availability of volunteers (local people).

- How to attract more local people - External communication & publicity - Enlarge the project to other places in Bizkaia

http://www.harribide.org/ RECOMENDATIONS - Favours meeting points between immigrants and local people in informal spaces. - Creates links and relations between participants. - Brings together immigrants and local people who share co-responsibility for the management of the welcoming area.

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GAUEAN WHY WE CONSIDER IT A BEST PRACTICE - Because the activity works well. - It drives the community network and involvement in the neighbourhood. - It is truly inclusive. It meets the objectives of inclusion. - It is different and innovative. There is no activity quite like it in the province of Bizkaia. CONTEXT The project started in May 2011; when forced evictions in the abandoned industrial premises of Zorrozaurre (Bilbao) took place, and various young people were left without a place to sleep. A situation that meant various people started to think of a place where those young people could be made welcome. This situation was an opportunity to see the involvement of people in a spontaneous dynamic of welcoming and meeting up with the social group. HOW TO PLAN THE ACTIVITY 1. Call for and selection process of young unaccompanied foreigners. 2. Recruitment of neighbours. 3. Meeting before the opening of the premises with the neighbours who are involved. 4. Daily activity of welcoming and overnight stays. 5. Start of the civic classes on awareness: workshops for joint reflection on the situation and the targeted individuals. - Social and residential exclusion and access to homes - Problems of homeless people - Structural causes of exclusion - Immigration - Tools for inclusion 6. Assembly of participants (young immigrants, neighbours, and a professional from Ekaitz) to conduct the weekly evaluation. 7. Monthly evaluation. 8. Coordination between principal professionals on the case, inclusion plans, new steps in residential arrangements. 9. Assembly in preparation for the closure of the premises. 10. Final evaluation of the arrangements and readjustment of objectives. SOURCE: HARRIBIDE FUNDAZIOA

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ACTIVITIES The activity itself is an inclusive experience: shared meals, shared leisure: films are sometimes screened, visits to football games, and walks around the neighbourhood. Objectives: - Reduce harm and alleviate the suffering of young immigrants making inclusive processes possible. - Strengthen the social links of young immigrants encouraging them to settle in the neighbourhood and enhancing their social networks. - Overturn the stereotypes that are formed towards this group. - Promote solidarity, sensitivity of groups of citizens with the problems of young immigrants through nearby meeting points. Methodology: A methodology based on individualized and personal accompaniment is used with the young people, but without overlooking work in groups. Trust and close relations are sought for the intervention in this process of inclusion. Accompaniment for social inclusion is an educational tool based on the conception of young unaccompanied foreigners as citizens in their own right, subject to laws and responsibilities, with the capacity to contribute to society and the community in which they live. Keys of the intervention model: - The end-purpose is active social inclusion. - The people who are targeted in our intervention are individuals with rights and responsibilities, citizens in their own right with the capacity to make social contributions. - We not only intervene with the individual, but also with the group. - We are looking for standardized interventions in a community setting. TIPS & ISSUES Previous work with the human resources that the project needs is important: volunteers and educators. As well as having premises to provide the shelter with the necessary materials to furnish them; beds, bedclothes, cupboards,… RECOMMENDATION – CONCLUSION Continuous evaluation by all participants in the project; for its progressive adaption to reality and improvement: - Young immigrants. - Local volunteers. - Organizations that accompany the inclusion processes of young people. - Educator with responsibility for the project.

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SOURCE: HARRIBIDE FUNDAZIOA

ANTI-RUMOURS

MUNICIPAL TOWN COUNCIL OF GETXO

ISSUES

TIPS

The Anti-Rumours project is a social awareness strategy, which seeks to promote a change of attitudes and perceptions related to racism and xenophobia both in society and in individuals. The specific project is aimed at people living at the locations where the strategy is applied. The project seeks to train agents so that they can adopt positions and feel empowered to exercise an active anti-racist role in society. To do so, they are provided with training tools and they therefore strive to promote inclusivity and, in one way or another, to further the aims of an inclusive struggle, not only through discourse, but also through attitudes, practices... • The presence of young people who participate in the program. • Increased public participation.

ACTIONS/PHASES It is true that Anti-rumors is present in many social events that take place in Bizkaia, but it is on the whole dedicated to training agents for change. We could divide its training system into three subgroups: training module (15 hours); specific training (which examines certain topics in depth),as well as a training modulefor administration services personnel.

BACKGROUND The Anti-rumours project is being implemented in different places in the Spanish state, specifically in Barcelona, Fuenlabrada, Sabadell, Tenerife, and Getxo. When analyzing good practice, we have focused attention on the strategy in Getxo. Anti-Rumours-Getxo manages its project mainly in the municipality of Getxo, in Bizkaia. Getxo is a coastal town located within the metropolitan area of Bilbao (Euskadi-Basque Country). The municipality encompasses the neighborhoods of Algorta, Las Arenas, Romo, Neguri, and Santa Maria de Getxo. Getxo has 77,793 inhabitants, of whom 7,337 were born abroad. Until 2003, the presence of deep-rooted European communities (Germany, Italy, France and Great Britain) was noteworthy. The arrival of foreigners from non-EU countries began in 2003.

LOGO ANTI-RUMOURS NETWORK

http://www.antirumores.com/proyecto.html RECOMENDATIONS Anti-rumours Getxo uses information and real data to reveal some myths related to xenophobia and racism that remain hidden in our society. It is therefore worth mentioning the great importance of direct contact between the participants in this network and the people who are victims of these rumours (i.e. immigrant people), since they will be able to narrate their experience on a personal basis, in the first person.

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ANTI-RUMOURS

ZURRUMURRURIK EZ GETXO WHY WE CONSIDER IT A BEST PRACTICE Anti-rumors Getxo is a good practice, because besides being a social strategy that is not very difficult to implement, its results for the participants are valuable, successful and effective, and therefore, for society in general. It is a way to uncover false information that will otherwise proliferate in our society, and it is, in turn, a practice to work on interculturality. CONTEXT Professionals from different entities participate in the Anti-rumours Network. The anti-rumours strategy has links with the following associations: Accem, Cear Euskadi, Cáritas Bizkaia, Ellacuría Foundation, Sos Racismo Gipuzkoa, Matiz Association, Amekadi, Harresiak Apurtuz, Education and Cooperation Foundation - EDUCO, Doctors of the World, Federation of Migrants Platform of Getxo, Ongi Etorri Errefuxiatuak. With regard to the institutions: Tolosaldea Garatzen Development Agency, Town Councils of: Aduna, Alegia, Alkiza, Anoeta, Asteasu, Arrasate, Basauri, Bilbao, Donostia-San Sebastian, Eibar, Errenteria, Getxo, Hernani, Ibarra, Larraul, Ordizia, Pasaia, Portugalete, Tolosa, Zarautz, Villabona, Vitoria-Gasteiz, Regional Government of Araba, Regional Government of Gipuzkoa, Regional Government of Bizkaia, Department of Employment and Social Policies of Basque Government, Ikuspegi Basque Immigration Observatory, University of the Basque Country - Euskal Herriko Unibertsitatea (UPV-EHU). HOW TO PLAN THE ACTIVITY Schedules or otherwise are available, depending on the activity; in general, the training sessions are publicized through press releases, social media (Facebook, webpage…). LONG DESCRIPTION OF THE ACTIVITIES We could divide the activities carried out in the Anti-Rumours Network into two different fields: 1- Training - General training for citizenship (15hrs.). Starts in March. Training courses aimed at all publics for the preparation of anti-rumours agents. - For public sector workers. Training for people working in the public sector (public administrations). - Modules for deeper comprehension of the subject. Starts in November. Training in specific topics. - Anti-Rumours in motion. Coexistence anti-rumours.

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2- Group creation. Based on meetings, ‘refreshments and information’, outings ... The presence of Anti-rumours in social activities is important, since the strategy is made known to all types of public through stands, talks... All these activities have as their main objectives: - To be a channel for knowledge and analysis of good practices in relation to antirumours strategy. - To promote a channel for the dissemination and multiplication of the social impact of anti-rumours experiences generated in Euskadi. - To generate joint and / or coordinated work experiences that can be shared within the network and offered to other entities and institutions. - Incorporate new social and institutional agents with whom to share experiences and objectives. With regard to the project funding, it receives 40,000 Euros from the Basque Government: Department of Employment and Social Policies. Resources: - Immigration expert. - Training team: 2 people (12,000 Euros) - Animation and training of anti-rumours agents. Contracted service (25,000 Euros): Coordinator, animator, communications officer. STRONG POINTS (TIPS & ISSUES) It is important that this network is not only communicated to a specific group of people, but that it reaches all audiences, especially young people, as they are the future, they are in education, and the more information they gather on the social reality around them, the more it may be assumed to further their social growth. RECOMMENDATION - CONCLUSION Although the anti-rumour network is increasingly present in the social area, it still has a long road to follow. Ideally, it would not only be professionals from the sector who participate in this network, but also people working in different areas, young people ... who would involve themselves more in the project. To do this, the project must expand even more to reach all publics, with a presence not only in social activities, but in social networks, schools, and universities... LINKS: SPECIFIC ANTI-RUMOURS-ZURRUMURRURIK EZ DE GETXO NETWORK WEBSITE: http://zurrumurrurikez.eus/ GENERAL PROJECT WEBSITE OF THE ANTI-RUMOURS NETWORK: http://www.antirumores.com/proyecto.html FACEBOOK ANTI-RUMOURS GETXO: https://www.facebook.com/Antirumores GETXO TOWN COUNCIL. ANTI-RUMOURS STRATEGY: http://www.getxo.eus/es/antirumores

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PAR-REFUGEES SUPPORT PLATFORM

TIPS

PAR is a platform of Portuguese civil society organizations to support refugees in the present humanitarian crisis.

- There are civil society institutions with willingness, availability and experience in welcoming refugees and migrants - Through a collaborative and articulated model, could contribute to this challenge, in complementarity with State action

ISSUES Based only in informal Network

BACKGROUND PAR emerge as a platform of organizations from civil society, because: We are facing the largest refugee and migrant crisis since World War II, an extremely complex situation for which there is neither simple answer nor solution exempt from risks. Hosting is urgent and of the outmost importance - such an intervention needs to have long-term economic, political and social impacts into consideration. Europe is being asked to properly respond to this crisis to avoid selfish interests that might lead to increased xenophobia. Along with state aid, there are a lots of organizations with expertise willing to support refugees and migrants through an articulated and integrative model. Thus, faced with real problems, the mission of such organizations relies on promoting a policy and culture, not only in Portugal but also in the place of origin or transit.

ACTIONS/PHASES IN ORDER TO FULFILL ITS MISSION, PAR HAS SET UP TWO BROAD AXIS OF INTERVENTION: - PAR FAMÍLIAS [Families] – a hosting project directed to children and their families, with the support of the community and local institutions (state agencies, non-profit associations, religious organizations, schools,…) - This model implies that for each family of refugees arriving in Portugal under the EU relocation agreement there will be an institution directly responsible for the hosting and insertion process during 18 months

http://www.refugiados.pt/home-en RECOMENDATIONS There are among the civil society institutions with willingness, availability and experience in welcoming refugees / migrants who, through a collaborative and articulated model, could contribute to this challenge, in complementarity with State action.

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PAR - Refugees Support Platform WHY WE CONSIDER A BEST PRACTICE As a project from civil society, PAR praises the work and involvement of private citizens and other institutions. CONTEXT The largest refugee crisis since the Second World War is underway, a situation of enormous complexity for which there is no simple answer, no solution without risks and perverse effects. There is a sense of urgency for humanitarian action, which calls for an immediate response to refugees, without ignoring interventions with a medium-long-term impact, such as the political, economic and social stabilization of crisis areas. The challenge is a solid and effective European response that avoids national selfishness, does not increase xenophobia and is useful. PAR has immediate capacity to host up to a total of 600 people, through more than 100 institutions willing to welcome at least one family. Portugal is - for the time being - away from the centre of the problem, being tempted to “ignore” it. It must, however, be in solidarity with the other European countries in the management of this humanitarian crisis. Some data about Portugal can be found in the Best Experience from Portugal. The PAR promotes the reception of families by institutions. This option is related to the complexity and demand of this host, which implies responses in all aspects such as accommodation, adequate food, health support, education, Portuguese language learning and help in the labour integration of the adults who compose the aggregate. It is not considered, therefore, the reception in a domestic context. Constitution of the Institution / Family PAR, ensuring that this institution assures the family in question the whole process of reception and integration over a year, with a 2nd year of gradual reduction of support, in view of its desired progressive autonomy. For the present initiative, a comprehensive concept of “refugee” is considered, including persons seeking humanitarian protection from countries in crisis / war (Syria in particular), even though they have not formally “ refugee”.

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LONG DESCRIPTION OF THE ACTIVITIES PAR has an Executive Secretariat that will receive proposals from host institutions and applications from families, will meet the “institution / family” pair and will follow up with the host institution thereafter, in particular in terms of technical support. If you an institution wishes host a refugee family, have to fulfil all points of the Proposal or a hosting and integration agreement.Our policy is to promote a geographically dispersed hosting and integration model, in disregard of refugee centres.Each institution will assume responsibility for the integration of one family for one year. Throughout the second year the support will be reduced according to the autonomy of the family. PAR Families aims to provide refuge to families in Portugal through a unique and innovative integration model that we believe to be more inclusive and filling of usual gaps arising from traditional welcome practices. Thus, this model implies that for each family of refugees arriving in Portugal there will be an institution directly responsible for six dimensions we consider to be relevant. What does it take to host a family? Each institution has to be able to assure, through its means or those of the community, the following dimensions: - Independent accommodation - Food and clothing - Support access to healthcare services - Support access to education - Support regarding access to labour market - Portuguese classes Additionally, the institution must officially apply to a host institution and be willing to sign a protocol of cooperation with PAR. TIPS & ISSUES There is a sense of urgency for humanitarian action, which calls for an immediate reception response, without ignoring interventions with a medium-long-term impact, such as the political, economic and social stabilization of crisis areas. The challenge is a solid and effective European response that avoids national selfishness, does not increase xenophobia and is useful.

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RECOMENDATION - CONCLUSION There are among the civil society institutions with willingness, availability and experience in welcoming refugees / migrants who, through a collaborative and articulated model, could contribute to this challenge, in complementarity with State action.

CPR-PORTUGUESE COUNCIL FOR FEFUGEES

TIPS

- Reception of refugees - Needs assessment - Special vulnerabilities - Integrated counselling - Life project - Socio-cultural activities, leisure time

ISSUES

The Portuguese Council for Refugees (CPR) is a non-profit, independent and pluralistic Non-Governmental Development Organization (NGO), inspired by a humanist culture of tolerance and respect for the dignity of other peoples.

The latest European Commission report indicated that Portugal received 1,507 refugees returned from Greece and Italy, far from the 4,500 refugees it should have received. This situation is due to the inertia of the European authorities to replace Refugees.

BACKGROUND The small NGO, which was founded only two decades ago with only two workers, a handful of volunteers and the sole sponsorship of UNHCR, is now a well-established organization with more than four dozen collaborators, with several ongoing projects funded by entities refugee integration and integration, the promotion of humanitarian and sustainable asylum policies, training and raising awareness of this issue and human rights in general. It is the operational partner of the United Nations High Commissioner for Refugees (UNHCR) for Portugal, maintaining a Protocol of Cooperation since July 1993 for the legal and social protection of asylum seekers and refugees. Since December 1998, the date of the closure of UNHCR in Portugal, the CPR has represented this organization in our country.

ACTIONS/PHASES The main areas of intervention are: - Legal assistance - Initial accommodation and social support - Access to education and health care - The training in Portuguese and ICT - Particular attention is given to the most vulnerable groups such as unaccompanied minors and single-parent families - Leisure Times open to Refugees and members the community - The employment and vocational training service

http://www.cpr.pt/ RECOMENDATIONS Awareness raising, training and public information aim to raise public awareness of refugee issues, countering discrimination and promoting equality.

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CPR-PORTUGUESE COUNCIL FOR FEFUGEES WHY WE CONSIDER A BEST PRACTICE CPR and its model to lead with the Refugees related issues show us that how important has a work based on person approach and a systemic view of their needs and talents. CONTEXT According to the 1951 Geneva Convention on Refugee Status, a refugee is a person who “is rightly feared to be persecuted for reasons of race, religion, nationality, membership in a certain social group or political outside the country of which he is a national and can not, or because of that fear, does not wish to seek the protection of that country, or that if he is not a national of the country in which he was habitually resident after those events can not or, because of such fear, he does not want to return. Portugal welcomed 1,518 refugees from Greece and Italy, leaving more than 1,400 places to be filled, taking into account the legal commitment made under the EU Replacement Program. The data are contained in Amnesty International’s annual report (20172018). The report on the refugee reception program states that between December 17, 2015 and November 29, 2017, 1,520 people arrived in Portugal, 51% of who left the country. For 2018 Portugal wait more than 1010 refugees. At the moment Portugal is the fifth country in the European Union with the largest number of refugees in the scope of the relocation program. The way in which Portugal organized the reception is based on the participation of civil society, of institutions such as CPR and others and of local communities, and local authorities there are refugees in 97 Portuguese municipalities. The CPR activity plan for a Reception of refugees is based on the follow steps, the reception and local integration of applicants and beneficiaries of international protection, needs assessment included special vulnerabilities, Integrated counselling, life project, integration in the labour market and accreditation of skills, Socio-cultural activities including leisure times and Portuguese courses, Permanent evaluation of intervention objectives and strategies. LONG DESCRIPTION OF THE ACTIVITIES The main areas of intervention are:

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Legal assistance is an essential area in the work of the CPR since it allows the monitoring of the process of reception and integration of refugees in Portugal. The CPR legal group assists and supports, free of charge, all asylum seekers, refugees, displaced persons and persons in need of humanitarian protection, in respect of all legal and legal aspects arising from their arrival in Portugal.

Initial accommodation and social support - The CPR develops programs aimed at providing asylum seekers and refugees with the necessary tools to achieve full integration, under the same conditions of equality and respect as the Portuguese citizens, in the civic, labour and cultural life of the our society. These projects include: information and reception; transitional housing in the Shelter for Refugees, with support for food, transportation, documentation, communications and emergency subsidies, Access to education and health care; the training in Portuguese and ICT, and Leisure Times activities. Training in Portuguese as a Foreign Language (PLE)has been designed with the aim of training refugees and asylum seekers with greater skills to enable them to be more easily integrated into the host society. The employment and vocational training service helps in the job search process. In addition to the support in preparing the CVs, cover letter and in preparation for selection interviews, this office identifies job vacancies, marks interviews, analyses needs in terms of vocational training, directing users to the most appropriate offers. Social support and counselling are crucial to ensuring social and dignified reception conditions for asylum seekers and refugees, in turn, facilitating their integration into Portugal. The Social support director and a social worker provide “Counselling”. Is taking place in the mornings every weekly days. In the social service, the social worker’s action starts by assessing the immediate needs of asylum seekers and refugees and drawing up action plans for their satisfaction. Information is also provided on available services, rights and duties and useful information about the host society. It covers all dimensions of the lives of its beneficiaries, such as health, subsistence, housing, clothing, socio-cultural activities, legal status, employment, education and training. The vulnerable state in which people arrive and the lack or difficult access to medical care, both physical and psychological, is reflected in the daily referrals to the National Health Service and to the Victim Support Centre as well as in the medical assistance. Follow-ups to services in cases of greater vulnerability and / or to facilitate communication are also regular. TIPS & ISSUES The CPR encourages events such as World Refugee Day (June 20), enlightenment sessions at universities and secondary schools, as well as international congresses. It promotes e-learning courses on the subject of asylum and refugees. RECOMENDATION - CONCLUSION Awareness raising, training and public information aim to raise public awareness of refugee issues, countering discrimination and promoting equality.

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AssociaÇão Cultural Moinho da Juventude

The Moinho da Juventude Cultural Association is a community project based in Alto

TIPS

Promote in the costumers a link with: • Own body and emotions • Own culture • Culture of others • Objects, materials and equipments • Universe (life cycle / nature).

ISSUES

da Cova da Moura, a neighbourhood where the majority of inhabitants as a migrant background.

External organizations and local authorities are very suspicious about this kind of projects where there are participatory and democratic models. They aren’t able to control them.

BACKGROUND The Associação Cultural Moinho da Juventude (ACMJ) is located in an under-served community between Lisbon and Amadora, called Alto da Cova da Moura. The first settlers built their unlicensed houses there in the late 70’s. The majority of them were people who lived in the former Portuguese colonies in Africa: Angola, Mozambique, Guinea, Cap Verde and Sao Tomé. Today Alto da Cova da Moura has about 6000 inhabitants, 50% are less than 20 years old. Moinho da Juventude was established in the early 80’s by residents and grew looking for solutions to fulfil their needs and solve the overall community problems in the social, cultural and economic areas. Since its foundation the aim of the Association was the empowerment of the community. With that in mind it was established that only members living in the neighbourhood or former residents are entitled to vote and can be elected to positions in the managing board.

ACTIONS/PHASES - Socio-educational - Sociocultural and sports and leisure times - Socio professional / economic - Socio-juridical – Legalization and Portuguese nationality procedures.

www.moinhodajuventude.pt RECOMENDATIONS The projects working with Migrants have to be a tool to reinforce the citizenship for both populations Migrants and Locals inhabitants and the example of participation that start from the NGO working in the field. keeping that in mind that in mind in Moinho da Juventude was established that only members living in the neighbourhood or former residents are entitled to vote and can be elected to positions in the managing board.

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AssociaÇão Cultural Moinho da Juventude WHY WE CONSIDER IT A BEST PRACTICE When an Association is a result of an expression of a bottom up process of awareness. Where we could solve our problems, as a social group, in interaction with our neighbourhoods. Is easy to consider that is a good Practice because is based in the participation and empowerment of all the actors including the costumers. CONTEXT Portugal has a long tradition of emigration and a recent experience as a receiving country. Until the 1960s the balance between entrance and exit of migrants was negative. In the sixties and seventies it were mostly from the African colonies man who came to Portugal to work in “construction” because Portuguese men were away in the war (men were conscripted for 3 years) or were political refugees or economic migrants in France, Belgium, Germany, USA, Venezuela and other. The government developed policies to bring men to work in construction in very difficult circumstances. Later on their women and children came. The Migrants lived in very poor housing. After the Portuguese Revolution in 1974 and the subsequent independence of the former colonies, this balance of entrance of migrants shifted to positive. Other events contributed to the rise in migrant entries: the admission of Portugal into the European community, in 1986, the independence of the Soviet Union Republics and the successive economic crises in Brazil in the 80’s and 90’s and in European western countries from 2000 to 2008. From 2008 to 2017 Portugal became shifted to negative once again due the economic crises. HOW TO PLAN THE ACTIVITY The Associação Cultural Moinho da Juventude (ACMJ) is located in an under-served community. The first settlers built their unlicensed houses there in the late 70’s. The majority of them were people who lived in the former Portuguese colonies in Africa. Today Alto da Cova da Moura has about 6000 inhabitants, 50% are less than 20 years old. Moinho da Juventude was established in the early 80’s by residents and grew looking for solutions to fulfil their needs and solve the overall community problems in the social, cultural and economic areas. Since its foundation the aim of the Association was the empowerment of the community. Members and managers had to learn a lot: how to run the Association; how to fight to obtain electricity, current water, drainage and basic sanitation; how to create solutions for helping families with their children; how to fight for their citizen rights, to obtain the legal papers for the undocumented, and how to overcome so many different obstacles that appear everywhere. They became Technicians from Experience (TE)

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In the 90’s there was the possibility to hire technical staff to increase the training of managers, members and the overall population. In those years Moinho implemented a model based on cooperation between Technicians from Experience (TE) and Academic Technicians (AT) naming Methodology working in tandem reflection about the challenges of working with different kinds of expertise. This “Tandem” team starts to be the key model in all projects overall the ones that raising citizen participation to solve the issues of the neighbourhood. LONG DESCRIPTION OF THE ACTIVITIES Methodology “working in tandem” - It is based on the effective knowledge of the problematic in question lived by themselves (proper angle) - Technician of Experience and the knowledge of the Academic Technicians; - Cooperation between theory and practice; - Promotes an emancipatory and empowering intervention; - Adequacy of strategies; - Interventions developed “with” and not “for”; - Development of initiatives, strategies, methodologies and policies; - Decreases and overcomes barriers by establishing approximations; - It requires, inter alia, availability, synergy, equality, reciprocity between the tandem; Activities - Socio-educational – Trainings, - Sociocultural and sports – cultural events expressing the cultural roots from their origin countries, - Socio professional / economic – Labour market access and qualifications, - Socio-juridical - to obtain the legal papers for the undocumented STRONG POINTS (TIPS & ISSUES) Participatory model and the radically of its implementation reflect how important is the interaction of knowledge in order to face basic or complex situations that are in the inner of the complexity of the inclusion in one foreign society. RECOMENDATION – CONCLUSION The projects working with Migrants have to be a tool to reinforce the citizenship for both populations Migrants and Locals inhabitants and the example of participation that start from the NGO working in the field. With that in mind in Moinho da Juventude was established that only members living in the neighbourhood or former residents are entitled to vote and can be elected to positions in the managing board.

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ULITA

ISSUES

TIPS

The organization is offering leisure time activities, educational opportunities and a safe space to children and their familie that live in the social housing in the area.

An important tip is to listen to the needs of the people that you work with and follow those needs. Avoid organizing activities without asking the participants first, thinking that you understand what would be the best for them. Areas where the project can be inproved include acquiring a bigger space to held activities and to include more men in the team to reinforce a strong positive male role model to the kids.

https://ulita.sk/

BACKGROUND The project takes place in an accolated area that has social housing where a lot of socially disadvantaged families are placed, specifically poor families and Roma people. The lack of resources and the socioeconomic state of the families in the area has created tension inside the local community. The goal of the centre is to offer children living in the area leisure time activities, educational material and a safe environment that they otherwise wouldn’t have access to.

ACTIONS/PHASES The centre offers three main types of activities. Outdoor activities where the team comes in contact with clients in their own environment. Educational activities that offer lecturing, help with homework, preparation of pre-schoolers and English courses. Club activities that involve leisure time activities like crafting, painting, access to a computer, e.c.t.

RECOMENDATIONS An important requirement for future development is the inclusion of the local community to the activities of the organization with the purpose to minimize discrimination and stereotypes against minority groups. Avoid isolating individual groups from the public cause that would promote fear.

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ulita WHY WE CONSIDER IT A BEST PRACTICE The main focus of the organization is to listen to the needs of the people that live in the area and follow these needs. It avoids organizing activities without asking the participants first, thinking that they understand what would be the best for them. CONTEXT The project started in 2004 as part of the organization called “Odysseus” which worked with drug users, due to the high level of criminality and drug abuse in the area of Kopcany. In the beginning the centre started as a community centre for drug users. It was later that was decided to build a community centre for children in 2008 due to the growing need to work with the kids living in the area. The project was initiated due to the fact that the area is very accolated and has social housing where a lot of social disadvantaged families are placed, specifically poor families and Roma people. Also there are not enough resources in the area to cater to their needs. That attracts criminality and social problems. LONG DESCRIPTION OF THE ACTIVITIES The centre offers three main types of activities. The first is outdoor activities where the team comes in contact with the clients outside in their environment and provides any sort of help they require. The second part is educational activities that offer lecturing and help with homework to children that have problems in school, preparation of pre-schoolers that don’t attend kindergarten in order to fulfilling the requirements to enrol in primary school, and English courses. The third type of activities are the club activities which are divided into three age groups, 7-10, 10-13 and 13-20 years old. It involves leisure time activities like crafting, painting, access to a computer e.c.t. There is no differentiation between the clients concerning the participation or inclusion in the activities. In average in each age group there are 1015 kids that take part in each activity at a time, not necessarily the same kids every time. Usually each activity lasts for about two hours. Pre-school activities are one hour. Educational activities are three hours. For each activity there are at least two professionals, usually social workers, phycologists, together with some volunteers working with the children.

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TIPS & ISSUES An important tip is to listen to the needs of the people that you work with and follow those needs. Avoid organizing activities without asking the participants first, thinking that that you understand what would be the best for them. Areas where the project can be inproved include acquiring a bigger space to held activities and to include more men in the team to reinforce a strong positive male role model to the kids.

Adra Slovensko

ISSUES

TIPS

The organization offers people with granted international protection and asylum in Slovakia the opportunity to fully integrate and build an independent life, without the help of governmental services. One of the most important aspects for the integration of the refuges is the existence of a stable working team and conditions that the clients can really count on. A big area for improvement is the amount of financial support coming in the project which would also solve a number of obstacles that the program has to face.

BACKGROUND The project takes place in the offices of the two cities of Bratislava and Kosice as well as areas which the work with the refuges is needed. The organization started due to the obligation of the Slovak republic to provide integration services for refuges thought non-governmental organizations. The target group is people with granted international protection and asylum in Slovakia. The goal of the organization is the complete integration of the refuges and to create the circumstances for those people to build a life and to live independently, without the help of governmental services.

ACTIONS/PHASES The main actions that the organization does are social consulting, legal consulting, Slovak language courses, leisure time activities, assistances, community events.

https://www.facebook.com/ADRASlovensko/ http://www.adra.sk/

RECOMENDATIONS Some of the key elements that help in the inclusion of the refuges are a stable financial support as well as the high value human rights support from the team of professionals working in the organization.

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Adra Slovensko WHY WE CONSIDER A BEST PRACTICE In every country is a must to develop a program of integration for refuges. This practise is considered good because is needed and because without its existence the integration of the refuges would face a lot more obstacles. The organization serves as a basic foundation that covers the basic needs of the refuges when later other organizations can work further on. CONTEXT The project started in December 2016 started due to the obligation of the Slovak republic to provide integration services for refuges thought non-governmental organizations. Due to the increasing number of asylum seekers the Slovak republic was obligated to create a system of services for the integration of the refuges. So the organization applied and was chosen to become part of the national integration program for refuges. The target group is people with granted international protection and asylum in Slovakia. The project takes place in the offices of the two cities of Bratislava and Kosice as well as areas which the work with the refuges is needed, like houses, companies, public services ect. The number of clients is around 100. The goal of the organization is the complete integration of the refuges in the Slovak society as well as to create the circumstances for those people to build a life and to live independently, without the help of governmental services. HOW TO PLAN THE ACTIVITY The organization started due to the obligation of the Slovak republic to provide integration services for refuges through non-governmental organizations. The actions that have been run by the organization are the following: social consulting, legal consulting, Slovak language courses, leisure time activities, Humanitarian assistance, and community events.

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LONG DESCRIPTION OF THE ACTIVITIES The main actions that the organization does are social consulting, legal consulting, Slovak language courses, leisure time activities, assistances, community events. Since the main target group the organization works with are mainly refuges all the activities that take place are targeted in the inclusion and integration of the refuges. The social demographic characteristics of the participants are very varied. It begins with toddlers, small children, teenagers, young people, families, adults and elders. Most of the activities are cared out are targeted to individual refuges or a families. In some cases lake leisure time activities or Slovak language courses the number of participants is around 3 to 5. The duration of each activity varies depending of the case, the motivation, the specific characteristics, the difficulty, and it might take from a couple of minutes to multiple hours. TIPS & ISSUES One of the most important aspects for the integration of the refuges is the existence of a stable working team and conditions that the clients can really count on. A big area for improvement is the amount of financial support coming in the project which would also solve a number of obstacles that the program has to face.

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Mareena

ISSUES

TIPS

The organization offers one to one support to refuges and beneficiaries of international protection with the goal to help them integrate in the Slovak society. One useful tip is that volunteering is a great tool that should be more integrated in the organizations due to its effect on amplifying the effect of each activity. Some areas of improvement are to develop a system to track the history and the development of each individual refuge in order to monitor the effectiveness of the activities and to give more targeted help

BACKGROUND The organization started as a volunteering organization that offered one to one support from a Slovak to a refuge. With the growing need to socialize and meet other people from their own community and the Slovak majority the organization started organizing small community events. The goal of the organization as a whole is to help refuges and migrants to integrate in Slovakia. All the actions that take place have the purpose to help these people become a part of the Slovak society.

ACTIONS/PHASES There are three main types of activities. The volunteering program that accommodates over 17 volunteers across Slovakia who are helping to fulfil the needs of the refuges. The program of education and professional development that includes computer and Slovak language courses. Community activities that are focused on leisure time activities as a means to facilitate the integration of the refuges.

http://www.mareena.sk/

RECOMENDATIONS The most important element is to be flexible and develop the activities with the needs of the refuges in mind.

WHY WE CONSIDER IT A BEST PRACTICE This practice is considered a good practice due to the effect that it had on the refuges, their lives and them being more accepted in the community. Also due to the fact that it managed to create a safe environment for the refuges where they can spend their time and share their thoughts without being afraid that anything bad is going to happen to them.

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Mareena CONTEXT It started as a comunication campaign that was launched in 2015 “Who will help” with the goal to make a statement regarding refuges that was later formed in an organization in 2016. From the beginning the communication campaign “Who will help” started to contact other organization that were working with refuges in Slovakia and it came to the conclusion that even though there aren’t many refuges coming in, the current system of support is not sufficient for them. So through the impulse to get involved and the support from the public the campaign turned into an organization that supports refuges. First hand contact with refuges started on March 2016. It started as a volunteering organization that offered one to one support from a Slovak to a refuge. With the growing need to socialize and meet other people from their own community and the Slovak majority the organization started organizing small community events. The goal of the organization as a whole is to help refuges and migrants to integrate in Slovakia. All the actions that take place have the purpose to help these people become a part of the Slovak society. HOW TO PLAN THE ACTIVITY The whole goal of the organization is to help refuges so every activity is a step towards the integration of them. Some examples are the Slovak courses, tutoring, babysitting services, community events and one to one mentoring. The programs are open and offered to all people of all ages, gender and professional status. The main interests of the participants are the improvement of their language and communicational skills in order to achieve integration in the host society. Before start the project we must be aware what is the need and what is best response taking in account, which would be helpful in the community. When a decision is taken to execute an activity a regular planning session is held where the materials needed for the activity and the role assignment are decided. When the activity is finished there is regular monitoring, evaluation and discussion about the outcome and the futurechanges. LONG DESCRIPTION OF THE ACTIVITIES There are three main types of activities. The first is the volunteering program that accommodates over 17 volunteers across Slovakia who are helping to fulfil the needs of the refuges. The second one is the program of education and professional development that includes computer and Slovak language courses. The

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third one is community activities that are focused on leisure time activities as a means to facilitate the integration of refuges in Slovakia. The programs are open and offered to all people of all ages, sexes and professional status. Currently there are 20 active volunteers in Bratislava, 10 to 15 in Kosice, 4 in Zilna and 5 in Nitra. The amount of volunteers is representative of the number of refuges that participate in the activities, except of the cases of volunteers that work with whole families. During the pc courses there are 6 to 8 participants and during the Slovak classes there are 10 to 15 participants. When it comes to community events the participation varies with the minimum number. TIPS & ISSUES One useful tip is that volunteering is a great tool that should be more integrated in the organizations due to its effect on amplifying the effect of each activity. Some areas of improvement are to develop a system to track the history and the development of each individual refuge in order to monitor the effectiveness of the activities and to give more targeted help

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Associazione Multietnica dei Mediatori Interculturali

ISSUES

TIPS

The project promotes cultural cinema or theater evenings with a theme propose by a participatory debate between team and Refugees and Migrants. To know other cultural aspects, different from the origin culture, would have been easier to interpret through the figurative or performative arts. - Mutual understanding - Self-exploration - Experience and context, of creation increase a social networking, far of the formal training The intercultural mediators of the association have carried out the activities voluntarily. A lack of funds greatly disrupts the time that can be devoted to each activity.

BACKGROUND The population reached and involved is a group of refugees and asylum seekers.Mostly males, who have been listened by the Territorial Refugee Commission or are waiting for to be, listen. The ages are between 18 and 35 but with the widest range of 18 to 25 years. The origin of them is varied. They are coming from Mali, Senegal, Gambia, Niger, Pakistan, Afghanistan, Ghana, and Nigeria. The education level is middle-low. The activities have been taken place in Turin, in different spaces, for example the gardens in an association as Fablab, a space provided by a library and so on. The percentage of migrants is 100% because the activities of our association are mostly aimed at the migrant population.

ACTIONS/PHASES The activities are based on the knowledge of other cultural aspects, different from the origin culture. This learning process is easier when weare actors through the figurative or performative arts. These are Cultural evenings with a theme of cinema or theater. The duration of the single activity depends to the event. The duration of the whole project is about 18 months, approximately the average time of refugees and asylum seekers in the reception facilities. The shape of the group is from 10 up to 50 members. It depends on the activities.

http://www.mediatoreinterculturale.it/

RECOMENDATIONS Greater is the involvement of active citizenship in what is a network of people and not just associations better the participation are empowered. This involvement means both participation in daily life activities of the project and a direct involvement in artistic activities, not only as costumers but also as co-authors.

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Associazione Multietnica dei Mediatori Interculturali WHY WE CONSIDER A BEST PRACTICE The performing arts are linked with our rational and emotional intelligence. These activities are a way to express the feelings of the group members. Knowledge and quick understanding of complex issues needs from the target population settings where they can express themselves. CONTEXT MULTIETNIC ASSOCIATION OF INTERCULTURAL MEDIATORS - A.M.M.I., was founded in 2005 on the initiative of a group of intercultural mediators from different provinces of Piedmont. By combining their experiences, skills and life paths, they have created a working team that sees all the ethnic groups residing on the regional territory and which has as its key objective the opening of new areas of employment for intercultural mediation. The association aims to encourage, facilitate, help and promote the interaction and integration of migrants in the territory, through the intercultural mediation service (intended as accompaniment, interpretation, facilitation in the relationship that the migrant has with public subjects , private citizens and native citizens). HOW TO PLAN THE ACTIVITY The population reached is a group of refugees and asylum seekers. Mostly males, who have been listened to by the territorial refugee commission or are waiting for. The ages are between 18 up 35 but with the widest range of 18 to 25 years. The origin of these people is varied: Mali, Senegal, Gambia, Niger, Pakistan, Afghanistan, Ghana, Nigeria. The education level is middle-low. The activities are based on the knowledge of other cultural aspects, different from the origin culture. This learning process is easier when weare actors through the figurative or performative arts. These are Cultural evenings with a theme of cinema or theater. The duration of the single activity depends to the event. The duration of the whole project is about 18 months, approximately the average time of refugees and asylum seekers in the reception facilities.

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LONG DESCRIPTION OF THE ACTIVITIES Theatrical activities (more than the cinema) have highlighted non-dissimilar cultural factors, telling and describing themselves through the words, sounds and movements of the body has shown a bridge of confrontation between the cultures involved in the experiments. The activities have been taken place in Turin, different activities are run in different places, for example gardens, in an association with a Fablab, a space provided by a library and so on. The group is composed by 100% of migrants because the activities of our association are mostly aimed at the migrant population, from a minimum of 10 up to a number of 50. It depends on the activities. The duration of the single activity depends of the event the duration of the whole project is about 18 months, approximately the average time of refugees and asylum seekers in the reception for to be listed. The team consists mainly of intercultural mediators who through the network of the association collaborate with the artistic authors of various events. Mediators involved for each event 5, the origins are different: Albanians, Chads, Senegalese, Nigerians, Moroccans, Macedonians, Rumanians, Nigerians, Ghanaians, Eritreans, Somalis, Syrians, all with great experience in the intercultural field. We talk with cultural associations on the territory, trying to get into one a pre-existing network, and ask what possibilities to work together. Based on the collaborations that can be made, the various funds for the activities are also asked. All of these activities are carried out voluntarily by the intercultural mediators of the association, which, due to a lack of funds. TIPS & ISSUES Knowledge and a quick understanding of complex issues of legalization and reach of status when the Refugees or Asylum Seekers are arriving to host societies request for the organizations of Civil Society Creative projects. One Tip could be using the participatory process since the idea till the design of the project involving the target population. The opportunity to share artistic expressions sharing like performing arts allow not only learning by comparison but also be able to build up a social network through meetings and discussions. RECOMENDATION - CONCLUSION Greater is the involvement of active citizenship in what is a network of people and not just associations better the participation are empowered. This involvement means both participation in daily life activities of the project and a direct involvement in artistic activities, not only as costumers but also as co-authors.

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Balon Mundial - The World Cup of Migrant Communities

ISSUES

TIPS

A.S.D. Balon Mundial Onlus The tournament “Balon Mundial - The World Cup of Migrant Communities” The Balon Mundial tournament is specifically designed to: - Encourage the inclusion of migrants, asylum seekers and refugees living in the city of Turin and its surroundings - Encourages participants to practice sports during their leisure times Given the current global political situation, it is possible that the number of migrants coming to our country in the years ahead will increase, mainly asylum seekers or refugees.

BACKGROUND The tournament “Balon Mundial - The World Cup of Migrant Communities” first edition was in 2007. As time goes by the tournament editions has become more and more popular in the city, the number of national teams has increased and the tournament has passed from a simple yearly event to a real project. In 2012, A.S.D. Balon Mundial Onlus was founded, the association started to deal with the stages that precede and follow the tournament, In 2016, the tournament celebrated its tenth edition with 38 male and 11 female teams. The goal of the tournament was to bring together the migrant communities of the city through a universal communication tool: the soccer ball. The event results have become visible as well as the impact on participating migrant communities.

ACTIONS/PHASES The preparation for the tournament starts in March/April. Each member of the team has its own tasks, the tasks are related to the professional profile and the area to which he/she is responsible. The main activities are: 1) contacting leaders, coaches, existing national team players, gathering needs and collecting tournament participation 2) collection of specific needs: sports facilities for workouts, sports uniforms and sports equipment 3) support in the tournament team registration phase 4) monitoring team training 5) team accompaniment during the tournament

http://www.balonmundial.it/

RECOMENDATIONS The Soccer activity could be an important tool to promote the inclusion of asylum seekers and refugees, in order to combat the potential forms of social exclusion that the migrants are facing.

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Balon Mundial The World Cup of Migrant Communities WHY WE CONSIDER A BEST PRACTICE The Balon Mundial tournament is a good practice as it promotes social inclusion processes and strengthens migrant communities. The strong point of the project is, above all, the way in which sport can have an impact and a positive relapse on migrant communities. Another point of strength is the potential replication of the project in urban contexts similar to that in which it is developed. Its extreme adaptability to the changing needs of communities is another strength. CONTEXT The tournament “Balon Mundial - The World Cup of Migrant Communities” first edition was in 2007. As the time goes by the tournament has become very popular, the number of national teams has increased and the tournament has passed from a simple yearly event to a real project. In 2012, A.S.D. Balon Mundial Onlus was founded, the association started to deal with the stages that precede and follow the tournament, enriching it each year with new initiatives (conferences, workshops, music, the “Food Mundial” project, etc.). In 2016, the tournament celebrated its tenth edition with 38 male and 11 female teams. Given the current global political situation, it is possible that the number of migrants coming to our country in the years ahead will increase. Migration will almost certainly be moved by reasons linked to political instability, wars and climate change: migrants will be mainly asylum seekers or refugees. HOW TO PLAN THE ACTIVITY The practice takes place in “Colletta”, one of the sports facilities of the city of Turin. The sports facility is located in the District 7 of the city; the District has one of the highest percentages of resident migrants. The tournament gathers players and audience from all parts of the city, cultural and social-economics levels are different: university students play with restaurant waiters, construction workers, owners of small family businesses, housewives, etc.. The percentage of migrants is high and far exceeds that of the Italians who participate both as players of other na-

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tional teams and with Italy for the male tournament and other teams for the woman’s tournament. LONG DESCRIPTION OF THE ACTIVITIES The Balon Mundial tournament is designed to work in order to contribute to build a cohesive society, where differences are not obstacles but strengths. It promotes world cultures by stimulating the active participation of resident communities - the migrant and the Italian - in the democratic life of the city. Participation in the tournament encourages communities to dialogue inside them to form the soccer teams. Through dialogue, communities select positive sports leaders (coaches, managers, captains, players) who have the opportunity to develop their leadership skills before, during and after the tournament. This allows them to more easily dialogue with the institutions and organizations operating on the territory, favouring a greater participation in the democratic life of the city. Being part of a dialogue means being included and visible: Balon Mundial Onlus supports this interaction between migrant communities and the city of Turin in order to guarantee and inclusive and sustainable society. The project is addressed to two main target groups: the resident migrant communities and asylum seekers and refugees living in the city of Turin and its surroundings. The tournament gathers both woman and man teams. Age range of the group is: from 14 to 50 years and over. Professional profiles are varied. The main activities are: 1) contacting leaders, coaches, existing national team players, gathering needs and collecting tournament participation requests from new teams or potential players who want to play with their national team or form a new one; 2) collection of specific needs linked to teams: sports facilities for workouts, sports uniforms and sports equipment; 3) support in the tournament team registration phase (documents and forms); 4) monitoring team training; 5) team accompaniment during the tournament by a dedicated staff member of Balon Mundial Onlus.

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TIPS & ISSUES The aspects to be improved are those related to the organization of the event, especially with regard to fundraising (tournament membership is free). Another aspect to strengthen is that of relationships with communities that should be maintained regularly throughout the year. ills. RECOMENDATION – CONCLUSION The Soccer activity could be an important tool to promote the inclusion of asylum seekers and refugees, in order to combat the potential forms of social exclusion that the migrants are facing. Conclusion: One of the most interesting aspects is that of building and strengthening migrant communities through the creation of networks that include both longtime living communities in the country and newcomers (i.e. asylum seekers and refugees).Another aspect is that of supporting the creation of community leaders. Through sporting practice, communities select their leaders who have the ability to develop cross-cutting skills.

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Thanks to We really want to thanks to all people and organizations that help us during this InclusiON Project and in the creation of this book: - A.M.M.I. (associazione multietnica mediatori interculturali) - Torino - A.S.D. Balon Mundial Onlus - Torino - ACM – High Commissariat of Migrants - ACMJ - Associação Cultural Moinho da Juventude - Adra Slovakia - Alessandro Nicotera - Alessio Costa - Alex López - Amer Al-Taie - Ana Varela - Aneta Balejová, Mládež ulice - Antxon Velasco - Armando Bavota - Arturo Carracero - Associazione Karmadonne - Carmagnola (TO) - Bárbara Oliveira - C.S.F. Cooperazione Senza Frontiere Palermo - Caldas da Rainha City Hall – Councillor of Social Affairs - Carmen Cavaco - Casa Don Diana - Casa Frisco - Carmagnola - Casarcobaleno Torino - Centro Atlantis - Enna - Centro Fernandes - Cooperativa Solidarci - CPR - Portuguese Council of Refugees

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- Cruz Vermelha Portuguesa – Portuguese - Red Cross - Cynthia Salazar - Daniela Ficová, Človek v ohrození - Dina Aleixo - Eduardo Quá - Ekaitz Frechilla - Eneko Caballero - Estera Köverová, Katedra sociálnej práce, Pedagogická fakulta, Univerzita Komenského - Fábrica do Pão de Ló de Alfeizerão - Fátima Ferreira - Filipe Vinhinha - Francesco Lisciandra - Fundacion Ellacuria - Gazeta das Caldas - Giosef Enna - Giosef Unito - GIP - ACMJ - Gorka Román - Graça Santos - Harribide Fundazioa - Helder Luiz Santos

- Helena Monteiro de Castro - Instituto de Educação da Universidade de Lisboa - IPDJ – Expert group on youth work for young migrants and refugee - Isabel Marques - Israel Alonso - Jacqueline Cardoso - Jaione González - Jorge Orlando Soares da Silva Queirós - Josu Grandibal - Junta de Freguesia de Arroios Lisboa - Karina Andrášiková, Mládež ulice - Largo Residências - Lorenzo Floresta - Lutgarde Caenen - Lýdia Mirgová, Úrad splnomocnenca vlády SR pre rómske komunity - Madalena Saldanha - Mareena - Margarida Martins - Maria da Conceição Pereira - Migračný úrad MV SR - Mládež ulice - Monike Gezuraga - Munduko Arrozak

- Naiara San Martin - Nancy Karamanli - Óbidos City Hall - PAR - IPAV - Pedro Folgado - Peter Kulifaj, Mládež ulice - Petra Rajtóková, Mládež ulice - Petra Slováková, Mládež ulice - Pokoj a dobro – pomoc utečencom - PYC - Palermo Youth Centre - Quo Vadis - Reginaldo Spinola - Rui Dinis - Sabura - ACMJ - Sara Almazán - Slovenská humanitárna rada - Tommaso Moscaritolo - Ulita - Valentina Strazzante - Vitalina Marques - Yayone Altuna - Zuza Bošeľová, Nadácia Milana Šimečku - Zuzana Kusá, SÚ SAV

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Best practices and Conclusions from InclusiON European Project

www.inclusionproject.eu

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