FS272 - SAP LEASING CRM CUSTOMIZING. Course Version: 073. Duration: 3
days. Audience. •. Customers and any interested party intending to get an ...
Serial ATA data cable. • Serial ATA power cable. • COM port cable. • I/O shield.
Optional Items. • 1 CR100-CRM motherboard. • 1 USB port cable (with bracket).
SAP CRM 7.0 EHP1. CR100-Base Customization. • Over view of CRM
Architecture. • Business Partner. • Business categories. • BP Roles & Grouping,
BP ...
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To understand the role of ABAP Web Dynpro with regard to SAP's UI strategy. •.
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data ..... The EPSLevelForPlacedPdf specifies the level of EPS to use for placed
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Customers and project team members wishing to gain in-depth knowledge of CRM basic data, basic functionalities and basic customizing
SAP consultants and partners
Prerequisites: Essential
SAPCRM Overview of the SAP CRM solution
Recommended
SCM600 Business Processes in Sales Order Management
Goals
The participants will gain a greater understanding of both basic data in CRM as well as selected basic CRM functionality and basic customizing.
Course Based on Software Release
SAP CRM 7.0 SAP ECC 6.0
Content
CRM basic data: Account Management Organizational model Product master Customizing settings for each object
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CRM business transactions Overview of generic functions in business transactions Activity management Customizing for these objects
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Process control and determination Partner determination Actions Overview of pricing in CRM
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CRM billing Basics concepts of CRM middleware Introduction to the CRM WebClient User Interface
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Notes
This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.