Our Strength = Our Network. Dest Service Centre ... Origin Service Centre ... Leipzig. Shanghai. Dubai. Lagos. 3. Global Hubs. AP / EEMEA Regional Hubs ...
DHL Central Asia Hub Central Asia Hub 2012
Page
DHL Express Business Model
Our Strength = Our Network Origin Service Centre
1 Pickup
Processed
2 & Bagged
Origin Hub/G TW
Departs
Arrives
3 Facility
4 Facility
Processed
5 & Bagged
Depart
6 Facility
Confirmed
7 Uplift
Transfer Hub
Confirmed
11 Uplift
Departs
Dest Hub/G TW
Arrives
12 Facility
Processed
13 & Bagged
Central Asia Hub 2012
Processed
10 Facility
9 & Bagged
Arrives
8 Facility
Dest Service Centre
Departs
14 Facility
Arrives at
15 Final Dest
With
16 Courier
Shipment
17 delivered
Track and Trace Page 2
Major Hubs
Leipzig
Cincinnati
Bahrain Lagos
Shanghai Dubai Bangkok
Hong Kong Singapore
Global Hubs Central Asia Hub 2012
AP / EEMEA Regional Hubs Page 3
Location of DHL Central Asia Hub Hong Kong International Airport er g n se al s a P rmin Te
y a w n u R th u o S
Central Asia Hub 2012
Page 4
Milestones
Central Asia Hub moved to Hong Kong from Manila
Central Asia Hub 2012
Standalone facility in place with site area 18,200 sqm
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Milestones
Completion of extension building with total site area of 35,000 sqm
Central Asia Hub 2012
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Milestones
Automated sorting process for parcels Automated sorting process for flyers
Central Asia Hub 2012
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Fact Sheet Investment
US$210 million
(total investment)
Total Site Area
35,000 sqm
Warehouse Space
31,400 sqm
Conveyor Belts
4 km
Loading Docks
34
CCTV Cameras
220
Parcel Sort Capacity (P/Hr)
35,000 per hour
Document Sort Capacity (P/Hr)
40,000 per hour
ULD Sorting Positions Ball Deck Size
Central Asia Hub 2012
180 full-sized ULD sorting positions 5,500 sqm
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CAH Organization Structure Management Cindy Lau General Manager
Operations
Engineering
Transportation
Security
Customs & Regulatory Affairs
Operations Programmes
Lee Kwong Ming
Wai Kong
Gary Chow
Michael Chan
Thomas Wong
Terry Yip
Director, Hub Ops
Engineering Manager
Transportation Manager
Security Manager
Customs & Regulatory Affairs Manager
Ops Programmes Manager
Network Control Centre Network Control Group
Winky Pang Director, NCC - AP Central Asia Hub 2012
Back Office Support Finance
Lawrence Cheung Senior Manager Finance
Human Resources
Moniz Lee Business HR Manager
IT Support
Terence Wong IS Support Manager Page 9
Cargo Throughput : HK Airport vs CAH (2000 – 2011) 14%
4,500 4,000
12%
3,500
V o lu m e ('000T on n es)
10% 3,000 2,500
8%
2,000
6%
1,500 4% 1,000 2%
500 0
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2,241
2,074
2,479
2,642
3,094
3,402
3,580
3,742
3,624
3,347
4,128
3,920
CAH Cargo Handled
52
60
81
106
152
203
239
262
298
346
438
460
% of CAH TP against HK Airport TP
2%
3%
3%
4%
5%
6%
7%
7%
8%
10%
11%
12%
HK Airport Cargo Handled
Central Asia Hub 2012
0%
Page
Asia Air Network 2000 4-hour connections to major
Asian cities from Hong Kong Seoul
Osaka
Taipei
Hong Kong
4 chartered flights/ day Singapore
Central Asia Hub 2012
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Asia Air Network 2012 4-hour connections to major
Asian cities from Hong Kong Beijing
Incheon
Osaka Nagoya
Chengdu Leipzig
Shanghai
Los Angeles Tokyo
Guangzhou
Delhi
Shenzhen
Taipei
Cincinnati
Hong Kong
Dubai Bahrain
Bangkok
Manila Ho Chi Minh
Penang
Singapore
Kuala Lumpur Jakarta
Central Asia Hub 2012
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Airline Network Partners
Aircraft Specification
A300-600F
Air Hong Kong
Payload: 54 tons (Gross), 43 tons (Net) Main deck: 21 positions Lower deck: 22 positions Bulk 10 CBM Air Hong Kong is a joint venture between DHL Express and Cathay Pacific. DHL Express holds 40% and Cathay Pacific holds 60% equity stake.
Boeing 747-400F
Polar Air Cargo
Payload: 116.5 tons (Gross), 104 tons (Net) Main deck: 30 positions Lower deck: 32 positions Bulk 13 CBM Polar Air Cargo Worldwide is a joint venture between DHL Express and Atlas Air Worldwide. DHL Express holds 49% and Atlas Air holds 51% equity stake.
B777-200ERF AeroLogic Central Asia Hub 2012
Payload: 104 tons (Gross), 93 tons (Net) Main deck: 27 positions Lower deck: 32 LD3s Bulk 17 CBM AeroLogic is a joint venture between DHL Express and Lufthansa Cargo. DHL Express and Lufthansa Cargo each have 50% equity stake in AeroLogic. Page
Auto-sort Process
Provision X-ray
Customs
Maintenance
Central Asia Hub 2012
Canteen
Office Block
Hospital
ULD Staging Area
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Auto-sort Process Shoe Sorter 6-sided Camera Singulator Sort the shpts to Scanner Shpts queue up relevant chute Barcode scanning one by one to identify shpt dest.
Provision X-ray
To G/F loading
Central Asia Hub 2012
Customs
Maintenance
Auto-COY
Canteen
Office Block
Hospital
ULD Staging Area
Parcel auto-sorting at max 35,000 pc/hr operating since Nov 07 Page 15
Auto-sort Process
Sorter
Customs
Maintenance
Canteen
Office Block
Provision X-ray
Debag
Documents taken out from bag
Hospital
Induction ULD Staging Area & Scan Debag
Auto-Flyer Flyer/Document autosorting at max 40,000 pc/hr operating since May 08 Central Asia Hub 2012
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Auto-sort Process Quality Control Centre Proactive monitoring of shipments down to HAWB level Provision X-ray
Customs
Maintenance
Debag
Central Asia Hub 2012
Canteen
Office Block
Hospital
ULD Staging Area
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Network Control Group (NCG) • Monitors flight movements, enabling DHL to proactively notify customers in the event of flight delays or cancellations. • Its monitoring system also has a unique feature which proactively tracks all shipments along the delivery process. • The Hub NCG operates round the clock and is linked to the Asia Pacific Network Control Center (APNCC) in Hong Kong.
Central Asia Hub 2012
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Asia Pacific Network Control Center (AP NCC) • Is situated in Hong Kong, the center of the Asia Pacific Network, operating 24 x 7 for real time management of DHL’s dedicated Air Network, • Planning and execution of contingency arrangements in the event of any incidents which disrupt our network • Real time capacity management on our network flights to ensure optimization while maintaining service performance
Central Asia Hub 2012
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Customs
Central Asia Hub 2012
•
A 24 hours on-site customs hall helps to ensure swift clearance of shipments upon arrival.
•
In addition, with data sent to customs ahead of the actual shipment, clearance can be completed in advance, enabling quicker transfer to the final destination.
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Security
Central Asia Hub 2012
•
DHL’s Central Asia Hub received Class A certification from the Transport Asset Protection Association (TAPA), an independent organization that establishes and maintains best asset protection for the technology industry.
•
The Central Asia Hub is equipped with a state-of-the-art security system, including X-ray equipment, an access control system and about 220 CCTVs.
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Thank you!
