Guidelines - SurveyGold User Forums

Guidelines - SurveyGold User Forums Please note: SurveyGold User Forums are for opt-in participants but are part of the overall Internet. You should exercise caution to avoid posting any material which might be considered privileged or otherwise confidential or sensitive. If you wouldn't put it in writing, don't put it in a listserve message. When in doubt, err on the side of caution. There is no way to un-send messages once they have gone out to the list.

PROFESSIONALISM & COURTESY SurveyGold electronic user forums are intended to be a gregarious online environment where members can discuss issues related to SurveyGold. Each message shall be professional, respectful and temperate in tone and content. No message may be defamatory, abusive, profane, sarcastic, threatening or otherwise offensive. Messages shall not be posted if they encourage or facilitate members to arrive at any agreement which either expressly or impliedly leads to price fixing, a boycott of another's business, or other conduct which is intended to illegally restrict free trade. Messages which encourage or facilitate an agreement about the following subjects are not permitted: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection or termination of customers or suppliers. Advertisements of any nature, including, but not limited to, job offers, real property sales or service promotions, and fees charged for services are not to be posted.

ONLINE FORUM ETIQUETTE Please note that when you reply to a message received from this list, your reply will be sent to everyone else on the list, including yourself. Avoid posting messages containing only expressions of appreciation (such as only stating "thank you" or "I agree"), humorous replies or other extraneous, non-substantive communications (such as those which merely post the so-called "last word"). Such messages are to be emailed directly to the intended recipient at his or her personal email address, outside of the Forum. Each message should have a concise topic set forth in the "Subject" line which summarizes the question or issue contained within the message. If you are replying to a message from the forum, but changing the topic, be sure to change the Subject line of your reply. Always include a full "auto-signature" block at the bottom of the messages to identify the person posting the message and his/her full contact information. If your mail system does not have an autosignature feature, all posts should include your full name, company name (if appropriate) city, state, and e-mail address. Telephone numbers are also encouraged.

Revision 1.0 – 30 June 2013 – Copyright Golden Hills Software, Inc.

All questions and information posted to the forum should be directly related to the purpose of the forum. Never forward jokes, chain letters or other off-topic messages to SurveyGold forums. Avoid re-sending the entire previous message thread within the body of your reply. Instead, cut and paste the relevant parts of the previous message(s) to provide the proper context for your comments. PLEASE do not re-send a digest message back to the forum.

AUTHORITY & CONTROL SurveyGold electronic user forums operate under the authority and control of Golden Hills Software, Incorporated (GHS). In the event that a forum participant fails to abide by the guidelines and standards of conduct, GHS will remind the offending participant of the SurveyGold User Forum Guidelines in an effort to correct the offending behavior. If the participant continues to violate the guidelines, GHS will remove the offending participant from the forum. By subscribing to and participating in SurveyGold User online forums, each participant is agreeing to abide by these guidelines and standards of usage. GHS actively monitors the online forums for inappropriate postings and undertakes editorial control on its own initiative. SurveyGold online user forums are intended to be self-monitoring groups, where all participants are encouraged to assist in assuring that these guidelines are honored. If a message is posted in violation of the guidelines, it is appropriate for another forum participant to remind the participant, courteously and professionally, about the guidelines. To report egregious or repeated violations of the guidelines, forum participants should forward the offending message directly to SurveyGold Support ([email protected]), along with the reason the message was deemed offensive. SurveyGold Support will then contact the offending participant and request that he/she comply with these guidelines. Failure to comply with these guidelines may result in removal of the offending participant from the forum. Removal from the forum does not affect the customer status of the offending party. Any participant who is removed from a forum may apply for reinstatement to the forum by contacting the SurveyGold Support. Reinstatement may require the approval of Golden Hills Software, Inc. and may carry stipulations, depending upon the extent and type of the violation, such as, but not limited to, an open apology to the forum.

FORUM MESSAGE SETTINGS Most SurveyGold online forums are set up as email discussion groups, where each participant receives an individual email every time a message is posted to the forum.


You may adjust the periodic interval of your subscription options and you will receive an email at the specified interval containing subject lines from the previous period.

DISCLAIMER & COPYRIGHT INFRINGEMENT This list is provided as a service of GHS. GHS does not accept responsibility for the opinions and information posted on this site by others. GHS disclaims all warranties with regard to information posted on this site, whether posted by GHS or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall GHS be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, arising out of or in connection with the use or performance of any information posted on this site. Do not post any defamatory, abusive, profane, threatening, offensive or illegal materials. Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting material, the posting party warrants and represents that it owns the copyright with respect to such material or has received permission from the copyright owner. In addition, the posting party grants GHS and participants in the forum the non-exclusive right and license to display, copy, publish, distribute, transmit, print and use such information or other material. GHS does not filter forum message for viruses. It is the responsibility and requirement that all forum participants have recent and updated ANTI-VIRUS software resident on their computers. GHS is not responsible for any damage, loss of data or productivity due to virus activity that may be inadvertently delivered via this list. GHS reserves the right to remove any forum participant who does not abide by these guidelines.
