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Published in the United States of America by Business Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail:
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Copyright © 2014 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Handbook of research on strategic management in small and medium enterprises / Kiril Todorov and David Smallbone, editors. pages cm Includes bibliographical references and index. ISBN 978-1-4666-5962-9 (hardcover) -- ISBN 978-1-4666-5963-6 (ebook) -- ISBN 978-1-4666-5965-0 (print & perpetual access) 1. Small business--Management. 2. Strategic planning. I. Todorov, Kiril. II. Smallbone, David. HD62.7.H3723 2014 658.4’012--dc23 2014001519 This book is published in the IGI Global book series Advances in Logistics, Operations, and Management Science (ALOMS) (ISSN: 2327-350X; eISSN: 2327-3518)
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$6WXG\RI(536WUDWHJLF$OLJQPHQW LQ6RPH$UDE60(V Karim Mezghani Al Imam Mohammad Ibn Saud Islamic University, Saudi Arabia Faouzi Ayadi Al Imam Mohammad Ibn Saud Islamic University, Saudi Arabia Wassim Aloulou Al Imam Mohammad Ibn Saud Islamic University, Saudi Arabia
$%675$&7 In this chapter, the authors introduce the key ideas related to strategic alignment and ICT in SMEs. They present the ERP strategic alignment in SMEs as an important investment but more problematic, discussing the challenges of ERP systems implementation in Arab SMEs by introducing the main studies conducted in the area. This literature review helps to understand the main enablers of ERP strategic alignment in this context. The intent of the chapter is to provide readers with a theoretical framework linking business managers’ skills and interaction between business managers and IS managers to ERP strategic alignment as main chosen variables. This framework was tested in previous research conducted in Tunisian context and retested for this study in a Saudi context. Within this context, the authors hope the chapter can be helpful for researchers in ERP strategic alignment, mainly for students and professors in their academic activities.
,1752'8&7,21 Enterprise Resources Planning is a software package that is composed of standard modules connected directly to a single database and could cover all DOI: 10.4018/978-1-4666-5962-9.ch020
business processes of a firm. This software began to be largely adopted by both small and big firms since the 90’s because it is developed basing on “management best practices.” The most wellknown editors in the world are SAP, Oracle and Microsoft Dynamics (Panorama Consulting, 2013).
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