This position is for our SOS and PEACE Center Health Clinic located on the campus of Saddleback Church in Lake Forest,.
JOB POSTING
09/2016
REGISTERED DENTAL ASSISTANT (RDA) – 2 openings SOS and PEACE Center Health Clinic – Lake Forest, CA This position is for our SOS and PEACE Center Health Clinic located on the campus of Saddleback Church in Lake Forest, CA. This is a faith based campus environment. Candidates for this position will be interviewed by both SOS and Saddleback Church Management. JOB SUMMARY: The Registered Dental Assistant performs standard dental assisting techniques in support of the dentist; provides high quality dental care when procedures are within the scope of training; enters data into the Electronic Dental Record (EDR); and completes other maintenance and support tasks as directed. Has in depth knowledge of each procedure, instruments and materials used. Works with the Dental Director to maintain safety in the dental clinic which may include but not limited to biohazard, blood-borne pathogens, x-radiation, sharp disposal, etc.). The Registered Dental Assistant works in the team-based model of care. JOB RESPONSIBILITIES: Manages the care of patients in collaboration with other health professionals and members of the health care team in order to make decisions about treatment and attain health goals. Assists providers with dental care and administrative duties as directed by supervisors. Follows standards to meet the needs of the patients. Works with dental providers to enhance service options. Respects the policies and the procedures of the department and the organization Maintains current knowledge of professional licensure, regulatory and permit requirements for the clinic and ensures compliance in these areas. Maintains safety in the dental clinic to include biohazard, blood borne pathogens, X-radiation, sharp disposal etc. Takes X-rays safely and accurately Responds to safety issues and accidents; completes documentation and remedial responses. Performs other duties as requested or assigned. Knowledge of and in compliance with all safety and fire codes Assure adherence to all infection control, safety and risk management guidelines such as OSHA Knowledge of HIPAA and HITECH Act and other regulations Attends meetings as requested and contributes to organization-wide decision making Adapts to changes or unusual circumstances to promote cooperation and minimize disruption to working environment. CLINICAL RESPONSIBILITIES Competent in assisting in all aspects of general dentistry. Works well with all providers and other staff members and is a team player. Can take directions well and act professionally while assisting all dental providers Has in depth knowledge of all procedure, instruments and materials used for each procedure Able to set up and clean up after each patient according to the protocol Competent to process, clean and sterilize the instruments Participates in cleaning and maintenance of dental equipment (autoclaves, etc….) Able to read patient’s records, provide appropriate consent forms as needed Able to understand patient’s medical history, medical alerts, allergies and limitations Maintains current knowledge of each procedure and be able to give post operative instructions as instructed by the provider Able to use and work with EDR accurately Follows all safety guidelines indicated for operator and patients during x-ray machine use Take accurate vital signs including blood pressure Keep all equipment logs accurately and up to date according to the instructions or as directed Maintains current knowledge of emergency protocol in the clinic and be able to use the oxygen tanks safely and accurately Maintains current knowledge of laws and regulatory and permit requirements and practice within the scope of
services. Able to follow a schedule and perform all tasks assigned Documents patient related information and encounters for compliance and completeness. Collaborates with the front desk to maintain a balance in the flow of the clinic Works well with persons from various back grounds and lifestyles
Registered Dental Assistants (RDA) Registered Dental Assistants (RDA) must practice within scope of the services permitted by their licensure in the state of California. Maintains current knowledge of professional licensure, regulatory and permit requirements for the position and the clinic and ensures compliance in these areas. COMPUTER and EQUIPMENT SKILLS: Competent with use of typical office equipment such as computers, fax, copy machines, phones, etc. Familiar with Microsoft Word, Outlook and Internet Familiar with use of dental equipment, devices, tools Able to teach and monitor others in the use of dental equipment and devices Willing to learn computer programs as needed for the clinic including EDR EDUCATION and / or EXPERIENCE: Graduate of a dental assisting school with a certificate of completion of RDA Certificate of completion of Dental Radiation Safety in the State of California One year of dental experience preferred Bilingual English and Spanish, including use of basic medical terminology. Prior knowledge of EDR and digital X-rays preferred Maintains an active CPR/BLS certification RDAs to fulfill all requirements in order to maintain current licensure SOS BENEFITS: At SOS, we offer a competitive salary and a generous benefits package for our staff which includes; group Medical, Dental and Vision, Flexible Spending Accounts, Basic Life insurance/AD &D, Voluntary Life Options, Long Term Disability, 403b Retirement Plan with employer match, EAP, Global Travel Assistance, Supplemental Accident, Critical Illness and Hospitalization plans offered, Tuition Reimbursement, CME, Paid Holidays, Paid Vacation and Sick Days. All qualified candidates are subject to an employment/criminal background check and must be able to provide proof of required vaccinations to include: Hepatitis B, TB Test, MMR and Annual Flu vaccination. Job Type: Full-time Required education; High School Diploma or GED, Dental Assisting school graduate Required experience: 1 year dental clinic experience as RDA Required license or certification: RDA Certificate, Dental Radiation Safety Certificate Required language: English Required, Spanish Preferred Job Req # 201608RDAPC
Qualified candidates can submit their cover letter and resume to
[email protected] and reference jobreq#: 201608RDAPC
JOB POSTING
12/2016
PATIENT SERVICE REP/BI-LINGUAL (DENTAL) SOS and PEACE Center Health Clinic – Lake Forest, CA This position is for our SOS and PEACE Center Health Clinic located on the campus of Saddleback Church in Lake Forest, CA. This is a faith based campus environment. Candidates for this position will be interviewed by both SOS and Saddleback Church Management. JOB SUMMARY: Manages incoming calls to the medical and/or dental clinic and assists callers. Sets Dental and eligibility appointments and answers questions. Completes outbound calls for appointment reminders or re-scheduling. Prepares and mails welcome letters to all new MSI/Cal Optima patients weekly. Assists with front desk duties and data entry as assigned. Checks all front desk voicemails and ensures calls are returned timely. May assist with some dental assistant duties and instrument cleaning. Ability to communicate in English and Spanish. The Patient Services Representative works in the team-based model of care. RESPONSIBILITIES
Manages the care of patients in collaboration with other health professionals and members of the health care team in order to make decisions about treatment and attain health goals.
Greets patients and visitors and assists them while being positive and respectful of their needs, answers question and provides information as needed.
Tracks no-shows and sends no-show reminder letters on a daily basis.
Reports suspected abuse or reported abuse issues to clinical manager immediately.
Uses EHR to send messages to providers regarding patient care, prescriptions or questions.
Takes payments and manages cash drawer accurately.
Contributes to tracking reports and analyses requested by supervisor.
Performs job function in accordance with the departmental policy and procedures.
Reports incidents and issues to supervisor or manager immediately.
Adapts to changes or unusual circumstances to promote cooperation and minimize disruption to working environment.
Attends training sessions as needed. Attends and contributes to department, team, and other clinic meetings
Completes all administrative duties and other duties as assigned by supervisor.
Works overtime if requested and authorized.
Able to add, subtract, multiply and divide correctly.
Able to take cash payments and correctly manage change.
Clinical Responsibilities
Able to set up and clean up after each patient according to the protocol
Competent to process, clean and sterilize the instruments
Participates in cleaning and maintenance of dental equipment (autoclaves, etc….)
Able to read patient’s records, provide appropriate consent forms as needed
Competent in assisting in all aspects of general dentistry
Works well with all providers and other staff members and is a team player
Can take directions well and act professionally while assisting all dental provider
Documents patient related information and encounters for compliance and completeness
Works well with persons from various back grounds and lifestyles
EDUCATION and / or EXPERIENCE:
High School Diploma or GED
Speaks Spanish fluently and grammatically, including use of basic dental terminology.
Has at least one year of high volume customer service experience using phone or in-person techniques.
Graduate of a dental assisting school with a certificate of completion of Dental Assisting program preferred
Maintains an active CPR/BLS certification
COMPUTER & EQUIPMENT SKILLS:
Uses standard Microsoft Word, Excel, Outlook and Internet software proficiently
Uses Dentimax software (training provided)
Uses Allscripts software (training provided)
Strong knowledge of computer operations, proficiently uses a keyboard
Use typical office equipment (computers, fax, phones, scanners, calculator, copiers)
All qualified candidates will be subject to an employment/criminal background check and must be able to provide proof of required vaccinations to include: TB Test, Annual Flu vaccination, Hep B & MMR Immunity. At SOS, we offer a generous benefits package which includes; group Medical, Dental and Vision, Flexible Spending Accounts, Life Insurance/AD &D, Voluntary Life Options, Long Term Disability, 403b Retirement Plan with employer match, EAP, Global Travel Assistance, Supplemental Accident and Wellness plans offered, Tuition Reimbursement, CME, Paid Holidays, Vacation and Sick. Job Req#: 201611PSRDMC Qualified candidates can submit their cover letter and resume to
[email protected] and reference job req#: 201611PSRDMC
