K e l ly s i n g a p o r e
2016
SALARY GUIDE APRIL 2016
Kelly in Singapore Since 1979, Kelly in Singapore has been partnering the finest local companies, key government agencies as well as some of the world’s most respected multinational companies to deliver the best talent in the market. Our centralised recruitment hub makes over 23,000 placements in Singapore last year. Complementing our general staffing capability, Kelly also offers great expertise in the sourcing of specialised professionals across technical disciplines such as Engineering, Technology and Science, as well as functional specialities for Finance, HR, Sales & Marketing, Procurement and Banking.
Connect with us on Facebook, LinkedIn and Twitter. Visit www.kellyservices.com.sg
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Contents
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Executive Overview We are pleased to present the 2016 Kelly Singapore Salary Guide, a comprehensive reference
To attract the best talent, employers need to provide a competitive remuneration but also satisfy
tool which provides an insight to the latest salary ranges for various positions across industries
their employees’ other needs, to help them thrive professionally and personally. The latest Kelly
in Singapore through a compilation of salaries and job titles recorded on the database of Kelly
Services survey, Work-Life Design, The New Balance, found that work-life balance is highly valued
Services Singapore.
in the Asia-Pacific. 77% of workers cite it as an important consideration in deciding where to work.
While Singapore’s economic outlook remains tepid for the next six to nine months, jobseekers
The Salary Guide, together with this report, can help companies design a holistic approach to
can take comfort that despite slower growth, the country’s unemployment rate remains healthy at
attract and retain talent.
2.9% in 2015. Correspondingly, employees need to continue to upgrade their skills to remain relevant in the The Republic experienced its slowest economic growth since 2009 with GDP growth decelerating
job marketplace. The SkillsFuture initiative launched this year will help students and workers gain
from 2.9% in 2014 to 2.1% last year. Economic growth in the last quarter of 2015 was mixed,
skills and sharpen them throughout their careers. It will give two million Singaporeans aged 25 and
supported by public-sector activities and an expansion of the Services sector.
above an initial S$500 credit for use on approved courses.
Manufacturing slowed down by 4.8% for the whole of 2015, its worst performance since 2001.
We trust you find the ‘2016 Singapore Salary Guide’ useful. We are on hand to provide you current
With most of Singapore’s manufactured output exported, the weak industrial output reflects a
data and insights to the various key industries as well as support you in developing recruiting
global slowdown in trade. Services and Construction industries performed well as they grew 3.2%
strategies and programs to suit your talent solutions management needs.
and 7% respectively last year. Overall, employment of locals fell by 8,900 and the employment of foreigners continues to slow in 2015. The Singapore workforce continues to localise with various efforts and programmes by the Ministry of Manpower. Hence, demand for local talent will remain strong. Singapore’s labour demand is expected to be resilient against uncertain external economic factors, even as many industries are expected to take a more conservative approach in hiring this
Foo See Yang
year and include temporary and contract staffing to fulfil their manpower needs.
Vice President and Country General Manager, Kelly Singapore
* Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and Employer CPF contributions.
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2016 Salary and Hiring Outlook
Hot Jobs for 2016 Accounts Manager
Industries Expecting Strong Growth in 2016 Accounting Healthcare & Life Sciences Information Technology Procurement, Supply Chain & Logistics
$5,000 - $7,500 Compliance Manager
$8,000 - $10,000 Services Engineer
$5,000 - $8,300 Scientific and Regulatory Affairs Specialist
$4,000 - $12,000 Human Resource Generalist
$3,500 - $5,000 Payroll Executive Information Technology
1%-3% Expected GDP growth in 2016
1.9%
Expected unemployment rate in 2016
$3,798
0.8%
Expected inflation in 2016
Median monthly income (6.5% increase in 2015)
Top 5 Paying Industries
Technology Head $13,000 - $24,000
Accounting
Chief Financial Officer $10,000 - $20,000 Sales & Marketing
General Manager – SME $10,000 - $18,000 Banking & Finance
Vice President $10,000 - $17,000 Healthcare & Life Sciences
R&D Director $8,000 - $15,000
$2,800 - $4,000 FinTech Developer
$7,500 - $12,000 Big Data Developer
$7,200 - $10,500 Legal Secretary
$4,000 - $8,000 Digital Marketing Manager
$6,000 - $10,000 6
Being an Attractive Organisation for Employees As employees’ expectations of work are changing and employers have to keep up to retain their talents. According to our recent Kelly Global Workforce Index Survey, there is a growing number of people interested in jobs that empower them to achieve both career and personal aspiration. In Singapore, employees are looking to “design” the perfect balance between their personal and professional lives. Hence, for employers to retain the loyalties of their talents, they need to do more than offer traditional inducements. IT / 59% Finance / 49% Engineering / 58% Average / 43%
The Work-Life Design palette
Skill sector comparisons
Workers in Singapore nominate different Work-Life Design elements that they consider important.
Highly skilled workers in professional and technical fields know their talent is prized in the marketplace. And a growing number are seeking Singapore employers who will help them achieve balance in all areas of their lives.
Factors that positively impact work-life balance
70% 51% 29% 41% 33% 36% 31%
Top 3 work-Life Design elements that professional and technical workers value
Flexible work schedules and arrangements such as working remotely or telecommuting
80%
70%
60%
Limitations on working outside typical business hours
I feel I am in a position of high demand in the workplace
51%
42%
40%
IT Finance Engineering Average
/ / / /
59% 49% 58% 43%
20% 0%
Paid time off, including vacation days, sick days, and holidays
■ Flexible work arrangements ■ Limitations for working beyond typical business hours ■ Wellness programs offered by your employer
Wellness programs such as on-site fitness centers, health club memberships, and stressreduction programs The opportunity to work on innovative projects or initiatives during work hours A fostered environment of friendships in the workplace Encouragement from employer to utilize all allotted vacation time
Trading it off
21% 31%
The opportunity to volunteer or give back to the community through the company Limitations on workplace email communications outside typical business hours
Many talented workers in the AsiaPacific region are increasingly willing to pass up promotions and pay rises in return for a more balanced life. To a slightly lesser extent, this is also the case in Singapore.
Singapore
45% Willingness to sacrifice 70% higher pay for flexible 80% work arrangements
60%
51%
40% 20% 0%
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ACCOUNTING OVERVIEW Singapore’s Committee to Develop the Accounting Sector (CDAS) has a vision to develop and transform the Accountancy sector into a leading global accountancy hub for the Asia Pacific region by 2020. Total revenue generated by all accounting entities is estimated to be $1.8 billion in 2015, with 1 to 5% growth expected in the sector this year. In line with this positive growth expectation, the hiring outlook is also positive. The market continues to be dominated with the Big Four – Deloitte & Touche, EY, KPMG and PricewaterhouseCoopers – hiring about 67% of new accounting graduates.
Total Revenue Expected to grow
$1.8
billion
The Big Four hires about
67% of new accounting graduates
Despite the economic uncertainty, there continues to be a great potential for public accountancy entities to grow and develop by providing value-added specialised services.
Industry Expected To Grow
1%-5% 8
Accounting SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
ACCOUNTING
Accounting Assistant
N'/ 'O' Levels / Diploma
2-4
2,000
3,200
Accounts Officer
Diploma / Degree
2-4
2,200
3,500
Accounts Payable Specialist
Diploma / Degree
2-5
2,600
3,800
Senior Accounts Executive
Diploma / Degree
3-6
3,000
4,000
Accounts Executive
Diploma / Degree
2-4
2,800
3,500
Accountant / Assistant Accountant
Degree
3-6
3,500
5,500
Senior Accountant
Degree
3-6
5,000
6,800
Accounts Manager
Diploma / Degree
2-4
5,000
7,500
Finance
Finance Executive
Diploma / Degree
3-6
3,100
4,500
Finance Analyst
Degree / Master
3-6
4,000
5,500
FP & A Analyst
Degree
4-8
5,500
8,000
Assistant Finance Manager / Finance Manager
Degree
5-8
5,500
9,000
FP & A Manager
Degree
7-12
7,000
10,500
Finance Controller
Degree
10-15
8,000
15,000
Chief Financial Officer
Degree
15-20
10,000
20,000
Finance Director
Degree
15-20
10,000
20,000
Audit
Internal Auditor / Manager
Degree
5-8
5,000
8,300
Internal Auditor / Director
Degree
12-15
8,000
15,000
Degree
3-6
4,500
7,500
Treasury
Treasury Analyst / Senior Treasury Analyst
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
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Banking and finance OVERVIEW Singapore continues to be a triple-A rated economy with over 700 financial institutes providing a wide array of financial services. Growth is expected to be low this year for Banking and Finance due to slower growth in China offset by a recovering US economy. The banks’ loan-to-deposit ratios are expected to remain stable at 90%. However, profitability is expected to decline as slower loan growth weigh on net interest margin. Offshoring of banks to cheaper locations will continue. Given the importance of Singapore’s large banks to the overall economy and banking system,
Industry Growth Expected to
remain low in 2016
Loan-todeposit To remain stable at
90%
systemic support is strong. Under the Financial Sector and Innovation scheme, the Monetary Authority of Singapore has committed $225 million to grow Financial Technology (FinTech) in the Finance sector. Profitability of the sector expected to
remain low
MAS Committed
$225
million To grow FinTech
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Banking & Finance SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Compliance
Analyst
Diploma / Degree
1-3
3,000
4,500
Manager
Degree / Master
4-7
5,000
10,000
Vice President
Degree / Master
8-10
10,000
17,000
Analyst
Degree
1-3
3,000
5,000
Manager
Degree / Master
4-7
5,000
10,000
Vice President
Degree / Master
8-10
10,000
17,000
Risk
Settlements
Analyst
Diploma / Degree
1-3
3,000
5,000
Manager
Degree / Master
4-7
5,000
8,300
Vice President
Degree / Master
8-10
6,700
11,700
Trade Finance Operations
Analyst
Diploma / Degree
1-3
3,000
5,000
Manager
Degree / Master
4-7
5,000
6,700
Vice President
Degree / Master
8-10
6,700
11,700
Sales
Bancassurance
Diploma / Degree
0-5
2,700
5,000
Relationship Manager
Degree
8-16
3,500
5,500
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
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call centre OVERVIEW Rising demand for customer service is expected to drive Asia Pacific’s Call Centre sector to grow over 8% this year. Much of the growth will be driven by domestic demand, especially from the Telecommunications and Banking and Finance sectors. However, the Call Centre sector in Singapore is already showing signs of saturation and on the mature end of the growth curve. Technological innovation and increase in customer service expectations will force local call centres to explore less labour intensive ways to enhance their services. While some centres are offshoring to other neighbouring countries, Singapore still remains
Hiring Outlook to remain
Customer Service Sector expected to grow
STEADY
8% in 2016
the prime spot for centres which run regional operations. Call Centres in Singapore tend to focus on volume hiring to meet demands of expansion plans. With the tight and competitive job market, employers need to constantly review and enhance their incentive schemes and operation processes to retain a competitive edge.
Singapore remains
prime spot
to run region operations
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Call Centre SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Customer Service Assistant / Executive
N' / 'O' Levels / Diploma
1-5
2,300
2,500
Receptionist
N' / 'O' Levels / Diploma
1-6
2,100
3,100
Telesales / Campaign Executive
N' / 'O' Levels / Diploma
1-5
2,200
3,500
Reservations Sales Associate
Diploma / Degree
1-5
2,200
3,300
Processing Agent / Consultant
N' / 'O' Levels / Diploma
1-5
2,200
3,500
Customer Contact Consultant
Diploma
1-5
2,400
3,500
Customer Service Officer
Diploma / Degree
1-6
2,300
3,500
Customer Service Officer / Advisor (Foreign Speaking)
Degree
2-6
3,500
5,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
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engineering & technical OVERVIEW Shipment of non-electronic products such as petrochemicals and civil engineering equipment shrank
Construction sector expected for
by 10.3% in December last year, while electronics shipments declined by 0.3%. A 6% decline in output from electronics, transport engineering and precision engineering impacted the Manufacturing industry in Singapore negatively. Hiring in Oil and Gas will be less robust as crude oil prices continue to remain low. Low commodity prices continue to impact Singapore’s Marine, Offshore and Engineering sector, reducing its order books. The Construction sector is also headed for a slowdown due to the weakening economy and Transport Engineering remains pessimistic as it continues to be weighed down by the marine and offshore cluster. Large public infrastructural projects remain a key support for the sector. Construction demand is expected to be sustained between $27 billion to $36 billion this year and into 2017. Singapore’s
Output from Electronics, Transportation and Precision Engineering expected to drop
6%
SHARP SLOWDOWN Growth for Transport Engineering to remain
PESSIMISTIC
Construction industry will see on-going demand for engineers with specific rail projects experience due to the expansion of MRT network. Though the number of engineering graduates has increased, companies may still face difficulties filling engineering positions as some graduates plan to embark on careers outside the discipline.
Construction demand for public infrastructural projects to sustain at
$27-$36
billion
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Engineering & Technical SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Administration & Support
Technical Trainer
Degree
3-5
4,000
6,000
Site Supervisor
N' / 'O' Levels / Diploma
3-5
2,800
3,050
Senior Structure Foreman
N' / 'O' Levels / Diploma
3-5
3,000
4,500
Planning Engineer
Degree / Master
3-5
4,700
5,000
Assistant Manager – Facilities
Degree
3-5
5,000
6,000
HSE Officer
Diploma / Degree
3-5
4,000
6,800
Project Engineer
Degree / Master
3-10
3,600
8,000
Chemical Process Technician
Degree / Master
2-3
2,000
3,500
Project Management
Process
Production Technician
Diploma / Degree
2-3
1,860
3,700
Process Analytical Technology Technician
Degree
2-3
3,150
4,100
Service Technician
Diploma / Degree
3-5
2,500
5,000
Engineering Assistant / Engineer
Degree
2-5
2,000
5,000
Equipment Engineer
Degree
2-5
2,300
6,000
SPA Technical Lead Engineer
Degree
3-5
5,000
8,000
Hydraulic Design Engineer
Degree
2-5
4,700
5,000
Services Engineer
Degree
2-5
5,000
8,300
Civil
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
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Engineering & Technical SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Mechanical
Technician
N' / 'O' Levels / Diploma
2-8
2,200
2,250
Precision Machinist
N' / 'O' Levels / Diploma
2-8
2,400
2,400
Technical Service Specialist
Diploma / Degree
2-8
6,000
6,250
Mechanical Engineer / Designer
Degree
2-8
4,400
8,000
Technical Consultant
Diploma / Degree
2-8
8,000
8,000
Maintenance
Maintenance Technician
N' / 'O' Levels / Diploma
2-5
2,500
4,000
Maintenance Services Technician / Manager
Degree
2-15
2,500
15,000
Draftsman
Diploma / Degree
2-5
4,000
5,000
Supplier Quality Engineer
Degree
2-5
3,000
5,400
Quality Assurance / Control
Sales & Account Management
Field Specialist
Degree
2-5
3,200
5,000
General Manager – Sales
Diploma / Degree
5-10
5,900
15,600
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
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Though the number of engineering graduates has increased, companies may still face difficulties filling engineering positions as some graduates plan to embark on careers outside the discipline. 17
Health & Life sciences OVERVIEW Singapore is Asia’s fastest growing bio-cluster with world class institutes and opportunities to develop new medicines and therapies that can be customised for regional and global markets. In tandem with rising populations and wealth, healthcare demand continues to increase rapidly across Southeast Asia. Singapore committed $16.1 billion in support of research, innovation and enterprise activities between 2011 and 2015. Recently, the government unveiled a $19 billion Research Innovation Enterprise 2020 plan to advance human and wellness through in-depth research and study, and support local R&D’s efforts over the next five years.
Asia’s
FASTEST GROWING Bio-cluster
$16.1
million Committed to support R&D and enterprise activities
The country serves as a key home base to over 30 of the world’s leading biomedical sciences companies and has seen a surge in biomedical start-up firms. This has created a high demand for skills but a shortage of talents, giving rise to a candidate-driven market. In 2015, the Pharmaceutical and Biotechnology Manufacturing sector has over 4,800 skilled engineers and technicians. There is an on-going demand for professionals with specialist skill sets and talent across the pharmaceutical, nutrition and medical service areas. In general, fresh talents will be needed to fuel the industry further.
$19
billion Research Innovation Enterprise 2020 Plan unveiled
Demand for skills and talents expected to
remain high
18
Healthcare & Life Sciences SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Assistant Chemist / Chemist
Degree
2-5
2,500
5,000
Lab Technician / Assistant
Diploma / Degree
2-5
2,400
4,000
Staff Nurse
Diploma / Degree
3-5
2,300
4,400
Sample Coordinator
Diploma / Degree
3-5
3,200
4,000
Development Scientist
Degree / Master
3-10
3,900
7,000
Scientific and Regulatory Affairs Specialist / Manager
Degree
3-10
4,000
12,000
Manager, Distribution Services
Degree
3-10
6,100
9,000
Project Manager
Degree
3-10
4,000
9,800
Quality Lead / Manager
Degree
5-10
6,000
10,000
R&D Director
Degree / Master
5-10
8,000
15,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
19
human resources OVERVIEW The hiring outlook for Human Resource is expected to remain steady, as a shift in the HR function from pure administration to business support has been observed as companies try to retain and develop their employees. Due to a tight labour market and companies being more cautious with hiring across all sectors, demand has moved towards more specialist talent acquisition roles, with a change in hiring focus from mid-senior to junior-mid level positions. As job scope becomes increasingly complex today,
Hiring Outlook to remain
STEADY
Change in hiring focus to
JUNIOR –MID level positions
it is important for employees to constantly develop new skills and knowledge. In 2015, a national programme was implemented, giving HR Professionals the access to global HR Certifications and wider career paths. This programme will raise professionalism of the sector and also increase its attractiveness to new talents.
Demand moved towards
SPECIALIST TALENT ACQUISITION ROLE
20
Human Resources SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Payroll Officer
Diploma / Degree
1-3
2,500
3,000
Human Resource Assistant
Diploma / Degree
1-5
2,300
3,200
Human Resource Executive
Diploma / Degree
3-7
3,000
4,000
Payroll Executive
Diploma / Degree
3-5
2,800
4,000
Human Resource Business Support Specialist
Diploma / Degree
3-5
3,500
4,200
Senior / Human Resource Generalist
Diploma / Degree
3-8
3,500
5,000
Human Resource Recruiter
Diploma / Degree
2-5
3,000
5,000
Human Resource Operations Analyst
Diploma / Degree
3-5
4,000
5,000
Assistant Human Resource Manager / Manager
Diploma / Degree
5-10
4,000
6,200
Learning & Development Supervisor / Manager
Degree
8-15
5,500
7,000
Section Leader, Talent Acquisition
Diploma / Degree
3-8
3,800
7,500
HR Manager
Diploma / Degree
3-8
5,000
7,500
Senior / Compensation Executive
Diploma / Degree
3-8
4,000
8,000
Human Resource Consultant
Degree
7-12
7,250
8,000
Human Resource Business Partner
Bachelor / Master
8-15
6,700
10,800
Regional Organisation Development Manager (APAC)
Degree
10-20
12,100
15,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
21
information technology OVERVIEW The Infocomm industry has raised Singapore’s global competitiveness, making the nation-state one of the major global telecommunication hub in the region. It ranks as the second most network-ready country in the world and the first in Asia. Implementation of the Intelligent Nation 2015 Master Plan and the National Broadband Network will strengthen Singapore’s infrastructure network. Infocomm services companies continue to be drawn to Singapore for its robust intellectual property protection regime, good trade connectivity and easy access to global talent. Singapore is home to more than 80 of the top 100 software and service companies. The industry’s revenues grew from $156.3 billion to $167.1 billion in 2014 and there are over
Singapore ranks the
2nd MOST NETWORKREADY
Singapore is home to
>80
Of the Top 100 Software and Service companies
Country in the world
143,000 Infocomm professionals in Singapore. Infocomm hiring outlook will continue to remain steady this year as the industry is projected to grow strongly.
Industry is projected to
GROW SHARPLY STEADY
and hiring outlook is expected to remain
22
Information & Technology SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Application Develoment
UAT Testers
Degree
2-4
2,000
3,200
Oracle Consultant
Degree
2-4
2,200
3,500
Application Consultant
Degree
2-5
2,600
3,800
Mobile Application Developers
Degree
3-6
3,000
4,000
OBIEE Developer
Degree
2-4
2,800
4,000
Web Developer / Web Master
Degree
3-6
3,500
5,500
.Net Developer
Degree
3-6
5,000
6,800
Release Engineer
Degree
2-4
5,000
7,500
Java Developer
Degree
2-4
2,000
3,200
Application Deployment and Support
Degree
2-4
2,200
3,500
Oracle Developer / Lead
Degree
2-5
2,600
3,800
Application Developer
Degree
3-6
3,000
4,000
Datawarehouse Developer
Degree
2-4
2,800
4,000
Test Analyst / Manager
Degree
3-6
3,500
5,500
Big Data / Hadoop Developer
Degree
3-6
5,000
6,800
Support
Business Intelligence Developer
Degree
4-10
5,200
9,200
Associate Consultant / Senior Consultant
Degree
2-10
2,600
10,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
23
Information & Technology SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Analysis & Project
Data Analyst
Degree
3-6
4,000
5,600
Project Analyst
Degree
2-6
3,500
5,750
Mainframe Analyst
Degree
4-8
4,800
5,800
Business Process Expert
Degree
6-8
6,000
7,500
Business Analyst
Degree
4-8
4,400
10,835
Infrastructure
Helpdesk Support / Engineer
Degree
1-5
2,650
4,000
Data Center Support Engineer / Engineer
Degree
4-8
3,459
6,100
Windows Administrator
Degree
4-9
3,500
6,500
Infrastructure Lead
Degree
6-11
5,700
7,000
Voice Network Support Analyst
Degree
4-8
2,700
7,600
Unix Administrator
Degree
4-9
4,000
8,000
Database Administrator
Degree
4-9
3,800
8,200
Cloud Support Engineer
Degree
6-10
7,200
9,500
IT Security Consultants
Degree
6-10
7,000
10,000
DevOps Specialist
Degree
4-9
6,500
9,500
Infrastructure Manager
Degree
9-15
7,000
12,160
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
24
SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Management
Operations & Service Management Manager
Degree
7-14
5,400
7,800
Project Manager
Degree
8-16
6,500
10,000
Degree
4-9
4,800
7,800
Business Development
Product Sales Engineer Solutions Sales Manager
Degree
6-12
6,500
11,200
Senior Account Director
Masters
11-20
12,000
22,000
Degree
4-8
5,500
7,800
Finance IT
Banking Business Analyst Application Developer
Degree
5-10
5,500
8,400
RAD Developer
Degree
5-12
7,300
10,500
Project Manager
Degree
10-15
8,000
12,000
Murex / Sophis / Calypso Developers
Degree
2-7
7,000
12,000
Senior Business Analyst
Degree
8-12
8,000
13,500
Front Office IT Support
Degree
6-11
9,800
14,400
Program Manager
Degree
12-16
11,000
14,800
Technology Head
Degree
14-20
13,000
24,000
FinTech Developers
Degree
5-10
7,500
12,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
25
office support OVERVIEW
The Business Services sector grew by 2% last year, supported by rental, leasing and other administrative and support services segments. Employment in the first quarter of 2015 for Office Support increased by over 2,000 new hires, with the turnover rate for the sector expected to remain low. As companies expand, the need for all-rounded and capable support staff increases. Companies have recognised the importance of first-rate administration and office management staff. As businesses become more complex and technology-centred, support staff need to
Business Service Sector increased
2%
in 2015
Employment in 2015 Q1
>2,000 new hires
continue to develop new skills and keep up with the new business needs. Amongst the Office Support Roles, there is a consistent demand for experienced Legal Secretaries across the industries. There is also a trend to hire Office Support professionals on a contract basis especially with the uncertain economy.
Turnover rate of the sector to
remain LOW
26
Office Support SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Admin Support
N' / 'O' Levels / Diploma
1-5
2,000
2,800
Administrative Assistant
Diploma / Degree
1-3
1,800
3,200
Business Coordinator
Diploma / Degree
1-5
2,100
3,500
Office Administrator
N' / 'O' Levels / Diploma
3-6
2,500
3,500
Customer Service Co-ordinator / Executive
Diploma / Degree
1-8
2,500
3,800
Admin Executive
Diploma / Degree
1-6
2,000
4,000
Administrator / Admin Officer
Diploma / Degree
1-5
2,100
4,500
Facilities Coordinator / Executive
Diploma / Degree
1-5
2,200
4,500
Event Services Executive
Diploma / Degree
1-5
2,200
4,500
Programme Administration Officer
Diploma / Degree
3-5
2,800
4,500
Executive Assistant
N' / 'O' Levels / Diploma / Degree
3-8
2,800
5,000
Personal Assistant
Diploma / Degree
3-8
2,800
5,500
Secretary
PSC / Diploma
3-8
3,000
5,500
Translator
Degree
2-5
4,200
6,000
Office Manager
Diploma / Degree
3-10
3,500
6,500
Operations Manager
Diploma / Degree
5-8
5,000
7,500
Legal Secretary
Diploma / Degree
2-5
4,000
8,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
27
Procurement, Supply Chain & Logistics OVERVIEW Over 192,600 professionals are employed in Logistics, with Singapore’s strategic location making it a critical logistics hub and channel for free trade. A prime location for major logistic firms, the country hosts 20 out of the top 25 global logistic players. DHL has recently set up a multi-million dollar innovation hub in Singapore, the first outside Germany. This hub aims to cultivate game-changing logistics solutions and promote joint innovations with clients in the region. As Singapore moves towards multi-channel retailing, there is a rising need for logistic companies to hire workers to handle new modes of supply chain management. Demand of skilled supply chain and logistics workers is expected to increase by 15-20% in the next two years. With increased Internet and mobile connectivity, it is essential for professionals in this sector to stay abreast of the technological changes and advancements. Workers should continue to upgrade and attain niche or specialised skills to serve evolving supply chain models.
Singapore hosts
Demand for skilled Supply Chain and Logistics workers expected to grow
20 OUT OF 25 15%-20%
Global logistics players
over the next 2 years
>192,600 Professionals are employed in the logistics sector
28
Procurement, Supply Chain & Logistics SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Logistics / Warehouse
Logistics Officer
Diploma
1-4
1,800
2,400
Warehouse Assistant / Operator
N' / 'O' levels Certificate
1-4
1,600
2,400
Driver
N' / 'O' levels Certificate
2-6
1,800
2,800
Warehouse Supervisor
Diploma / Degree
3-6
2,500
3,500
Transportation Manager
Diploma / Degree
5-10
3,400
6,250
Logistics Executive
A' level Certificate / Diploma / Degree
2-6
2,600
4,000
Warehouse Manager
Diploma / Degree
3-6
6,000
8,500
Logistics Manager
Diploma / Degree
5-8
5,000
9,000
N' / 'O' levels Certificate / Diploma
2-4
1,800
2,500
Operations / Shipping
Operations Coordinator / Associate Documentation Coordinator
N' / 'O' levels Certificate
2-5
1,800
3,500
Management & Operations Executive
N' / 'O' levels Certificate / Diploma / Degree
3-6
3,000
4,500
Management & Operations Assistant Managaer / Manager
Degree
3-6
3,800
5,500
Operations Manager
Degree
8-15
6,250
10,900
Operations Head
Degree
6-12
8,000
12,000
Procurement / Purchasing
Procurement Officer
Diploma / Degree
2-5
2,500
3,300
Purchasing Administrator
Diploma / Degree
2-5
2,200
3,500
Procurement Executive
Diploma / Degree
2-5
3,200
4,500
Senior Buyer / Buyer
Diploma / Degree
3-6
3,000
5,500
Senior Procurement Manager
Degree
10-20
6,500
13,000
Purchasing Manager
Degree / Masters
6-9
6,500
14,000
Indirect Strategic Sourcing Manager
Degree
8-12
7,500
14,000
Diploma / Degree
2-6
2,500
4,000
Supply Chain
Order Management Executive Customer Service Executive
Diploma / Degree
3-6
2,800
4,700
Customer Service Specialist
Diploma / Degree
3-6
2,800
4,700
Supply Chain Senior Executive / Executive / Specialist
Diploma / Degree
3-8
3,300
5,500
Planner
Diploma / Degree
3-8
2,800
6,000
Supply Chain Manager
Degree
6-12
5,000
14,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
29
Sales, Marketing & Advertising OVERVIEW Content marketing is expected to grow by 5 to 10% this year, with marketers expected to increase digital marketing to 35% of their total budget by 2026. As the use of digital marketing increases, marketers will become more dependent on data insights to make informed and strategic decisions. We can expect more hiring for marketers proficient with data analysis tools. Sales roles will become more specialised as sales professionals rapidly adapt organisational models,
Sales roles are expected to become more
Specialised
Demand for Digital Marketer to
remain High
processes and new technologies to generate sales and efficiencies. Mobile marketing is becoming increasingly important and fast becoming the dominant medium for marketing. Millennials remain a core target group, with their unique and ever-changing tastes. Marketers need to grapple with these changes to continue to remain relevant.
digital marketing to increase to
35%
Of the total marketing budget by 2026
Content Marketing expected to grow
5%-10% 30
Sales, Marketing & Advertising SALARY RANGE (PER MONTH) Qualification
EXPERIENCE (YEARS)
MIN
MAX
Sales
Sales Associates
N' / 'O' Levels
2-5
2,000
3,200
Sales Coordinator
Diploma / Degree
2-6
2,300
3,500
Customer Care Advisor / Specialist
Degree
2-5
2,300
4,000
Sales Executive
Diploma
2-5
2,800
4,000
Account Manager
Degree
3-5
3,400
6,000
Business Development Executive / Manager
Degree
3-5
2,400
6,400
Sales Manager
Degree
4-8
4,500
8,000
Sales Supervisor / Manager
Degree
3-10
3,800
10,800
Sales Director
Degree
8-15
8,000
12,000
Product Development Manager
Master
10-15
9,000
12,000
Head of Technical Development
Master
12-15
10,000
15,000
Head of Sales / GM
Degree
8-12
7,000
16,000
General Manager – SME
Degree
12-15
10,000
18,000
Creative
Junior Creative Designer
Diploma / Degree
2-5
2,100
3,300
Graphic Designer
Diploma / Degree
2-5
2,300
3,500
3D Animator
Diploma / Degree
2-5
3,500
5,000
Diploma / Degree
3-5
3,200
4,200
Marketing & Communications
Content Officer Marketing Executive, Regional
Degree
3-5
3,300
4,500
Corporate Communications Senior Manager
Degree
3-10
5,000
8,000
Digital Marketing Manager
Degree
4-10
6,000
10,000
Marketing Manager
Degree
6-10
6,500
10,000
Hot Job | Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options.
31
Singapore Corporate Office
20 Anson Road Level 11 Twenty Anson Singapore 079912 Tel: (65) 6709 3388 Fax: (65) 6221 5652 Email:
[email protected]
About Kelly Services®
As a global leader in providing workforce solutions, Kelly Services, Inc. (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. In 2016, the Company is commemorating 70 years of industry leadership. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, & Twitter.
