PBX End Point Manager Admin User Guide - Schmooze Com Inc.

Schmooze Com Inc.

PBX End Point Manager Admin User Guide

© Copyright Schmooze Com, 2012

Chapters Overview of EPM Getting Started Global Settings Per Brand Template Management ............ Aastra Global Settings ............ Aastra ............ Algo ............ AND ............ AudioCodes ............ Cisco ............ CyberData ............ Digium ............ Grandstream ............ Mitel ............ Panasonic ............ Polycom ............ Sangoma ............ Snom ............ Yealink ............ Xorcom

Extension Mapping Image Management Basefile Editing Firmware Management Network Scan Extension Page Hooks


Overview of EPM The PBX End Point Manager (EPM) on your phone system lets you manage external device settings such as Phones, Gateways and Overhead Paging Devices. With the EPM you can create templates defining the settings you want for a group of devices and then map extensions to use specific templates. The following items are the main parts to the EPM: • Global Settings - These are global settings that the EPM will use for all templates such as what the external and internal IP Addresses of your PBX are. • Extension Mapping - This is where we map an extension on the phone system to a specific MAC address of a device and what template it will use to build the configuration files. • Per Brand Templates - For each brand of devices you can create one or more templates that can be used to generate configuration files. • Image Management - Here you can manage uploading images that you can use in any template that support phone side images. • Basefile Edit - This section is for advanced users and should only be used with guidance from support. This allows you to change hard coded values of any template settings on any brand of phone. Many settings for a template are set to use hard coded default values but these can be changed in the base file edit on a per template basis. You can also add new config file values that we do not let you define in the Template Management for each brand. • Firmware Management - The firmware management section is used to install and update firmware for each brand of phone that we support the firmware management in. You can choose which firmware version should be installed and it lets you install 2 different versions in slots 1 and slots 2. You can then choose on a per template basis which firmware slot to use for that template. • Network Scan- Network Scan is software that will scan your network for all MAC address of all the devices we support and present you all MAC addresses for devices that are currently not mapped in Extension Mapping and let you map those MAC addresses automatically to any extension and template.


Getting Started When you first log into EPM you will see a screen like this. On the right side we can see all of our sections as defined above.

EndPoint Manager is Currently BETA EndPoint Global Settings Extension Mapping

Brands Aastra Algo AND Audiocodes Cisco Cyberdata Digium Grandstream Mitel Panasonic Polycom Sangoma Snom Yealink

Advanced

Image Management Basefile Edit Firmware Management Network Scan

Global Settings First, make sure we have some global settings set correct so choose the Global Settings option on the right.

EndPoint Manager is Currently BETA Global Settings Internal IP Address:

10.10.0.1

External IP Address:

ext.test.com

Web Server Port:

2003

HTTP Provision Port:

2004

SIP Port:

5060

Phone Admin Password:

222222

Phone User Password:

111111


Internal IP- We need to set the Internal IP Address to be whatever the IP Address of the PBX is. We will use this later when creating a template. In our example this is set to 10.10.0.1 .

EndPoint Manager is Currently BETA Global Settings Internal IP Address:

10.10.0.1

External IP- If we are going to have any phones connecting to the PBX outside your local network then make sure to define the External IP address or FQDN that will resolve to the External IP Address of your PBX. In our Internal IPwe Address: example have set this10.10.0.1 to ext.test.com. External IP Address:

ext.test.com

Web Server Port:

2003

Web Server Port- If you 5060 are using Aastra phones with XML apps make sure you define what port XML is SIP Port:IP Address: 10.10.0.1 Internal running on. By default this is port 2003 but you can change it in the Port Management section of your Phone Admin Password: System Admin Module of222222 your PBX. ext.test.com External IP Address: Phone User Port: Password: Web Server

111111 2003

SIP Port:

5060

InternalProvision IP Address: HTTP Port:

10.10.0.1 2004

External IP Address: Phone Admin Password:

ext.test.com 222222

Internal SIP Port:IP Address:

10.10.0.1 5060

External IP Address: Phone Admin Password:

ext.test.com 222222

Phone Admin Password: External IP Address:

222222 ext.test.com

Phone User Port: Password: Web Server

111111 2003

Phone User Password:

111111

HTTP Provision Port- This is the port the phones config should be set if you are using HTTP provisioning for you 222222 Phone Admin Password: 10.10.0.1 Internal IPFor Address: phones. PBXact or PBXetnded servers this port is defined based on what you setup in the Port Mapping section ofPhone SysadminPassword: and will automatically direct all traffic from this port to the folder that contains your phone configuration 111111 ext.test.com ExternalUser IP Address: and firmware. For FreePBX systems you define the port but you will need to setup your http configuration to direct the traffic from this directory. FreePBX has no ability to setup your http configuration for you. 2003 Web Server Port:port to the /tftpboot

SIP Port- Should be left at 5060 as this is the port we set all PBXs to use for SIP. This should not be changed unless 2003 Web Server Port: 111111 Phone User Password: directed by support.

Phone Admin Password-2003 All phones that we support have a Phone Admin Password. You can set this password Web Server 111111 Phone User Port: Password: here and it will be used by all phones as the Admin password for logging into the Phone's Web GUI. You are 5060 SIP Port:IPto Internal Address: required use at least 6 10.10.0.1 characters for your password.

Phone User Password- Some phones such as Cisco have both an Admin User and a Normal User. You need 5060 SIP Port: to first log in as a Normal User then Login as the Admin User. Here you can define the Password for the 222222 to use at least 6 characters for your password. Phone Admin Normal User.Password: You are required

Now that we have some global settings defined we can create templates for any brand of phone that we would like to connect to the PBX. © Copyright Schmooze Com, 2012

Per Brand Template Creation. On the right side you will see a list of different brands of phones we support. EndPoint Global Settings Extension Mapping


Advanced

Image Management Basefile Edit Firmware Management Network Scan

For each brand you can do the following: • Create a "New Template" or “Import Template." The Import feature allows you to take a template you exported from another system and import it.

Templates New Template Import Template

• The middle section is a list of all current templates created and you can click on any of them to edit that template. aastratest sample test2


Aastra Global Settings

(For PBXact and PBXtended Only, does not apply to FreePBX)

• Click on the Aastra option on the right side of the main EPM screen and we will see a screen like this:

EndPoint Manager is Currently BETA New Aastra Template

Templates

On this page you can create templates for Aastra Phones

New Template Import Template

aastratest sample test2

Global Aastra Options Global Config

• The first thing we want to address is Global Configs. These are global options that relate to all Aastra templates and phones.

Global Aastra Options Global Config

• You will now see the following options for Aastra Global Configs when viewing the Aastra template section: Global Aastra Config Settings Default Template:

sample

Admin Password:

222222

No Voicemail Password:

1234 Enable DHCP Disable DHCP

DHCP: Initial Startup Connection: Default Outgoing Image: Debugging:

0

Trace:

0

Internal IP (10.10.0.1) External IP (ext.test.com) Internal and External IP (Phone Button 1 will provision Internal, Button 2 will Provision External) © Copyright Schmooze Com, 2012

.

• Default Template- Aastra phones have the ability to log an extension in or out of a phone. If the extension you are logging in has not been mapped to a phone using the extension mapping in EPM then it will fall back to use the default template you choose here. By default when logging in a phone it will use the template that it has been mapped to if one has been mapped Default Template:

sample

Admin Password:

222222

Default Outgoing Image: Admin Password:

222222

Debugging: No Voicemail Password:

0 1234

• Admin Password- All phones that we support have a Phone Admin Password. You can set this password 1234 No Voicemail here and it willPassword: be used by all phones as the Admin password for logging into the Phone's Web GUI. You are required to use at least 6 characters your password. The Admin Password can be used to log in or out of Enablefor DHCP DHCP: an Aastra phone using the Logout button. Disable DHCPBy default you would use the voicemail password to login or logout but youStartup can also use thes Admin Initial Connection: samplePassword. Default Template:

sample Template: • NoDefault Voicemail Password- This is the password used to login or logout a phone if the extension does not 0 Enable Trace: have a voicemail box since 222222 the defaultDHCP is to use the voicemail password. DHCP: Admin Password:

Disable DHCP Internal IP (10.10.0.1) Initial Startup Connection: Default Template: 1234 No Voicemail External IPPassword: (ext.test.com) sample sample Default Template: Internal and External IP (Phone Button 1 will provision Internal, Button 2 will Provision External) Default Outgoing Image: Enable DHCP 222222 Admin DHCP:Password: • DHCPIf you want to globally enable or disable DHCP on Aastra phones. This should be set to ”yes” in 222222 Admin Password: Disable DHCP 0 Debugging: almost all cases. 1234 No Voicemail Password: Initial Startup Connection: 1234 No Voicemail Password: Parking Notification: 0 Enable DHCP Trace: DHCP: Default Outgoing Image: Enable DHCP: Disable DHCP DHCP 4000 (Luke 39i) Disable DHCP Internal IP (10.10.0.1) Initial Startup Connection: 0 Debugging: External IPConnection: (ext.test.com) 4101 (9480i)and Initial Startup • Debugging Trace- This is to enable debug and trace logging of the Aastra XML apps and should be set sample Default Template: Internal and External IP (Phone will provision Internal, Button 2 will Provision External) 4102 (9143i) Default Outgoing Image: 0 thisButton to Trace: 0 unless support asked for to be 1changed because it will add a higher load to your PBX. Default Outgoing Image: 4103 (6731i) 222222 Admin Password: Internal IP (10.10.0.1) 0 Debugging: 0 Debugging: External IP (ext.test.com) 1234 No Voicemail Password: Call FlowNotification: Control 0: Parking 0 Trace: Internal and External IP (Phone Button 1 will provision Internal, Button 2 will Provision External) 0 Enable DHCP Trace: DHCP: 4000 (Luke 39i) 4000 (Luke IP 39i)(10.10.0.1) Internal Disable DHCP Internal (10.10.0.1) 4101 (9480i)IP External IPConnection: (ext.test.com) 4101 (9480i) Initial Startup External IP Connection(ext.test.com) • Initial Startup If you connect AastraInternal, phoneButton to your PBX withoutExternal) setting up Extension 4102 (9143i) Internal and External IP (Phone Button 1 will an provision 2 will Provision Parking Notification: 4102 (9143i) Internal and External IP (PhoneaButton 1option. will provision Internal, Button 2 will Provision External) Mapping, the phone will display login You can choose here if you want the login button to only 4103 Default Outgoing Image: 4103 (6731i) (6731i) 4000 (Luke 39i)Internal IP address, External IP Address or prompt the user with both options and let them connect to the 0 will have a phone that will travel between being at the office and at the user’s Debugging: Call Control 4: 4101Flow (9480i) choose. This is handy if you Call Flow Control 0: Parking Notification: 4102and (9143i) Parking Notification: home want to let them log 0 in between external or internal. Trace: 4000 (Luke 39i) 4000 (Luke 39i) 4103 (Luke (6731i)39i) 4000 4101 (9480i) 4000 (Luke 39i) 4101 (9480i) Internal 4101 (9480i)IP (10.10.0.1) 4102 (9143i) 4101 (9480i) Call Flow Control 0: External 4102 (9143i) 4102 (9143i)IP (ext.test.com) 4103 (6731i) 4102 (9143i) Internal 4103 (6731i)and External IP (Phone Button 1 will provision Internal, Button 2 will Provision External) 4103 4000 (6731i) (Luke 39i) 4103 (6731i) Queue Sales (5900): 4101 (9480i) Call Control Call Flow Flow Control 4: 0: • Parking NotificationBy default all phones will be notified on the screen anytime a caller has been parked 4102Flow (9143i) Call Control 0: 4000 (Luke 39i) Notification: 4000 (Luke 39i) onParking the PBX and also if they have a Park Button programmed it will flash red. You can multi-select any users 4103 (Luke (6731i)39i) 4000 4101 (Luke (9480i)39i) 4000 in the to not 4101 (9480i) 4000 (Luke 39i) be notified of a new Parked Call by another user. It is recommended on larger systems to not 4101list (9480i) 4102 (9143i) 4101 (9480i) Call Flow Control 4: phones being notified of a park call. have more then 50 4102 (9143i) 4101 4102 (9480i) (9143i) 4103 (9143i) (6731i) 4102 4103 (6731i) 4102 4103 (6731i) 4000 (9143i) (Luke 39i) 4103 (6731i) 4103 (6731i) 4101 (9480i) Queue Sales (5900): Submit Call Flow Control 4: 4102 (9143i) Call Flow Control 4: © Copyright Schmooze Com, 2012 Call Flow Control 0:

Parking Notification: 4000 (Luke 39i) 4101 (9480i) 4102 (9143i) 4103 (6731i) Call Flow Control 0:

Parking Notification: • Call Flow Control (0-9)- If you have any Call Flow Controls setup on your PBX and you programmed the 4000 (Luke 39i) 4000 (Luke Call Control in a Aastra Template here you can define which of the Call Flow Controls the user will 4101 Flow (9480i)39i) 4101 (9480i) 4102 (9143i) see in their list. For each Call Flow Control you created, such as Call Flow Control 0, you can Multi-Select 4102 4103 (9143i) (6731i) which extension will have the toggle displayed in the Call Flow Control Button. 4103 (6731i) Call Flow Control 4: Call Flow Control 0: 4000 (Luke 39i) 4000 4101 (Luke (9480i)39i) 4101 4102 (9480i) (9143i) 4102 4103 (9143i) (6731i) 4103 (6731i) Queue Sales (5900): Call Flow Control 4: 4000 (Luke 39i) 4000 4101 (Luke (9480i)39i) 4101 (9143i) (9480i) 4102 4102 4103 (9143i) (6731i) 4103 (6731i) Submit

Queue Sales (5900): 4000 (LukeSettings39i) • Queue If you have any queues setup on the PBX and you programmed a Queues Button in 4101 (9480i) the Aastra template, here you can define which users are allowed to see and manage that Queue within their 4102 (9143i) button. The Queue Button on the phone will display all queues that you have given that user to see. 4103 (6731i) Submit • Make sure you press the submit button when done making changes.

Aastra Template Creation or Edit

(For FreePBX systems XML apps need to defined with the full URL)

• Now that the Global Aastra options are setup we can create or edit a template. We will create a new template called Everyone by pressing the New Template Button.

EndPoint Manager is Currently BETA New Aastra Template On this page you can create templates for Aastra Phones Remove

Export

Duplicate

Template Name:

sample

Destination Address:

10.10.0.1

Internal

Switch Focus to Ringing Line:

Enable

Disable

Auto Answer:

Enable

Disable

Mute Mic:

Enable

Disable

Allow Barge:

Enable

Disable

Auto Off Hook:

Enable

Disable

Call Stutter:

Enable

Disable


External

EndPoint Manager is Currently BETA New Aastra Template On this page you can create templates for Aastra Phones EndPoint Manager is Currently BETA

• Template Name- Give your template a name such as Everyone. Submit Export Duplicate

New Aastra Template Template Name:

Everyone


Internal Destination Address Destination Address: Externalthe phone with. This will • Destination Address- Here we define what IP Address or FQDN we will program tell the Submit phone how to reach the PBX and where to register. You can either type an IP or FQDN or Export SwitchDuplicate Focus to Ringing Line UI Focus: select either the Internal or External radio buttons and it will pull the information from the EPM Global Do Not Switch Focus Template Name Template Settings for Name: you. Enable Auto Answer Auto Answer: Internal External 10.10.0.1 Destination Address: Disable Auto Answer Enable Mute Mic Switch Focus to Ringing Line Mic: • UIMute Focus thru Time ServerThese are all options and preferences that you can set for the template. If UI Focus: Disable Mute mic Do Not Switch Focus you hover over the “?” it will explain what each option is for and you can choose what to set them to. Enable BargeAnswer Enable Auto Allow Barge: Auto Answer: Disable BargeAnswer Disable Auto Switch Focus to Ringing Line: Enable Disable Enable Hook Enable Off Mute Mic Auto Off Hook: Mute Mic: Disable Hook Disable Off Mute mic

Auto Answer:

Allow Barge:

Mute Mic:

Enable Enable Barge Disable Barge Enable

Disable Disable

Enable Off Hook Enable Disable Off Hook

Disable

Auto Off Hook:

Enable

Disable

Call Stutter:

Enable

Disable

Audio Mode:

Speaker Only

Auto Off Hook: Allow Barge:

DHSG Settings:

Enable

Disable

Timeout Length:

4 Seconds

Tone Set:

US/Canada

Time Zone:

-06:00

Primary Time Server:

time.schmoozecom.net

Time Server 2:

time1.schmoozecom.net

Time Server 3:



• Background Image- If you uploaded any background images you can pick which image you want this template to assign to any phone that supports background images. Background Image:

Schmooze-BG.jpg

• Provision Server Settings- Here you define the IP Address of where the configuration files are located (which is usually the same as your Destination Address that you set above). You can then choose between TFTP or FTP. TFTP is the default that is most common. If you pick FTP, make sure you have FTP enabled in the System Admin module of your PBX and retrieve the username and password that you setup there. Provision Server Address:

Server Address: 10.10.0.1 TFTP

Provision Server Protocol:

FTP

HTTP

• Available Phones- You will now notice check boxes for each different model Aastra phone we support. You can select any model phone to have it bring up a list of options that you can program for each phone.

Available Phones 480i

51i

53i

55i

57i

57iCT

6731i

6735i

6737i

6739i

9112i

9133i

9143i

9480i

9480iCT

MBU400

• In our Example we are going to setup an Aastra 55i phone by selecting the check box next to that option. The first portion is the 6 Top Program keys on the 55i. The second portion is the bottom 20 softkeys for the Aastra 55i phone. We will see this screen: Aastra 55i Program Keys

Program Key 1

Type:

XML

Label:

Day-Night

Value:

Label:

Intercom

Value:

Label:

Tr-Vmail

Value:

Label:

Callers

Value:

Label:

Parking

Value:

Label:

Mike john

Value:

Day-Night

Advanced

Program Key 2

Type:

Intercom

Button 2 Value

Advanced

Program Key 3

Type:

XML

Tr-Vmail

Advanced

Program Key 4

Type:

Call List

Button 4 Value

Advanced

Program Key 5

Type:

XML

Parking

Advanced

Program Key 6

Type:

BLF/XFER


4003

Advanced

We are going to setup the following Top Program Keys • Program Button 1- XML-Day-Night/Call Control App • Program Button 2- Intercom • Program Button 3- XML-Transfer to Voicemail App • Program Button 4- Callers List • Program Button 5- XML-Parked Callers App • Program Button 6- BLF Extension 4003 Mike John Aastra 55i Program Keys

Program Key 1

Type:

XML

Label:

Day-Night

Value:

Label:

Intercom

Value:

Label:

Tr-Vmail

Value:

Label:

Callers

Value:

Label:

Parking

Value:

Label:

Mike john

Value:

Day-Night

Advanced

Program Key 2

Type:

Intercom

Button 2 Value

Advanced

Program Key 3

Type:

XML

Advanced

Tr-Vmail

Program Key 4

Type:

Call List

Button 4 Value

Advanced

Program Key 5

Type:

XML

Advanced

Parking

Program Key 6

Type:

BLF/XFER

4003

Advanced

We are going to setup the following middle Soft Keys • Soft Key 1- XML Do Not Disturb App • Soft Key 2- XML Visual Voicemail App

Soft Key 1

Type:

XML

Label:

DND

Value:

DND

Advanced

Label:

Voicemail

Value:

VoiceMail

Advanced

Soft Key 2

Type:

XML

• Button Types- For each button you can choose from the following types: • BLF- Busy Lamp Field allows you to program a button to monitor another extension. Anytime they are on a call the light by the button will be red. You can also press the button at anytime to call the user. • BLF/XFER- The same as BLF but while on a call you can transfer the active call to the extension of that BLF simply by pressing the BLF button. • XML- Aastra phones support a XML browser apps are included that can be used on the phone. Please see the XML User Guide for each each app and how they work. • Speeddial- Allows you to program a number that when this button is pressed, will automatically be dialed for you. • Intercom- By pressing this button and then dialing an extension, the phone you are dialing will auto © Copyright Schmooze Com, 2012

answer on the speaker phone immediately instead of ringing. • Services- The services button will take you to a page that list all XML apps that the phone supports. You can also navigate any XML app without having that specific XML App mapped to a button. • Call List- This will give you a list of all missed and received calls to this phone while it is registered to the PBX. • Button Fields- For each button you can define the following: • Type- Any of the above options such as BLF, XML, Speed Dial and such. • Label- If the button has a LCD display this will be displayed next to the button so you know what each button is for. (i.e. The person name or extension number). • Value- This is what will be dialed or in the case of a BLF which extension number we will monitor for that button. • Button States- For each soft key style button you can also pick when the button is displayed depending on the state of the phone. The default is for all states to be selected and pressing the advanced option will let you change the state for each button. • Idle- This is the state of the phone when it has no call activity. • Connected- This is the state of the phone when it has an established call. • Incoming- This is the state of the phone when it is receiving an inbound call it has not answered yet. • Outgoing- This is the state of the phone when a user is placing an outbound call that has not been answered by the remote party yet. • Busy- This is the state of the phone when it is busy, such as navigating menus. Soft Key 1

Type:

Label:

XML

State:

Idle

Connected

Value:

DND

Incoming

Outgoing

DND

Advanced

Busy

• Once you setup your settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on it. • Expansion Module- Aastra 6755 and 6757i both support Expansion modules 670 and 675. You can have a total of 3 expansion modules per phone. In this section we can setup the buttons on the Aastra 670 and 675. We let you define up to 3 different expansion module settings of each brand since the phones can support any 3 expansion modules daisy chained together. You will actually map what extensions use which expansion modules and what order they are in the Extension Mapping section

Available Expansion Modules 670-1

670-2

670-3

675-1

675-2

• We setup the Expansion Module buttons just like any other phone button.


675-3

4101 (Luke (9480i)39i) 4000 Queue Sales (5900): 4101 4102 (9480i) (9143i) 4102 (9480i) (9143i) 4101 4102 (6731i) (9143i) 4103 4103 (6731i) 4102 4000 (9143i) (Luke 39i) 4103 (6731i) 4103 4101 (6731i) (9480i) Queue SubmitSales (5900): 4102 (9143i) Queue Sales (5900): Call Flow Control 4: 4103 (Luke (6731i)39i) 4000 4000 (Luke 39i) 4101 (Luke (9480i)39i) 4000 Available Modules 4101Expansion (9480i) Submit 4102 (9480i) (9143i) 4101 4102 (9143i) 670-1 670-2 4103 (9143i) (6731i) 4102 4103 (6731i) 4103 (6731i) Aastra 670-1

670-3

675-1

675-2

675-3

Submit

SubmitSales (5900): Queue Program Keys 4000 (Luke 39i) Program 1 4101 Key (9480i) 4102 (9143i) Type: Label: 4103 (6731i) Program Key 2

Button 1 Label

Value:

Button 1 Value

Advanced

Type:Submit

Label:

Button 2 Label

Value:

Button 2 Value

Advanced

Type:

Label:

Button 3 Label

Value:

Button 3 Value

Advanced

Program Key 3 Program Key 4

• When done do not forget to press the submit button at the bottom of the page. Submit

Now that we have a template created and setup Expansion Module 670-1 we can go map a phone to use this template and Expansion Module. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes and pressing the submit button the configuration files for the device will be updated and you will need to reboot your phone to get the updated changes to the device.

EndPoint Manager is Currently BETA

Algo Template Creation or Edit New Aastra Template On this page you can create templates for Aastra Phones


We will create a new template for Algo by pressing the New Template Button. • Template Name- Give your template a name such as “Everyone”. Submit Export Duplicate

New Aastra Template Template Name:

Everyone


Internal DestinationAddressAddress:Here we Destination • Destination define whatAddress IP Address or FQDN we will program Externalthe phone with. This will tell the phone how to reach the PBX and where to register. You can either type an IP or FQDN or Switch Focus to Ringing Line Submit select either the Internal Export or External radioDuplicate buttons and it will pull the information from the EPM Global UI Focus: Do Not Switch Focus Settings for you. Template Name Template Name: Enable Auto Answer Auto Answer: Disable Auto Answer Internal External 10.10.0.1 Destination Address: Enable Mute Mic Mute Mic: Switch to Ringing Line DisableFocus Mute mic UI Focus: • Time Zone- Here we define the time offset from that the phone will be located in. For example Central Time Do Not Switch0Focus Enable Barge would beBarge: -6. Allow Enable Answer DisableAuto Barge Auto Answer: Disable Auto Answer Enable -06:00Off Hook Time Zone: Auto Off Hook: Enable Mic DisableMute Off Hook Mute Mic: Disable Mute mic © Copyright Schmooze Com, 2012

• Primary Time Server- Here we define the IP or FQDN Address of the time server we want the phone to use. For PBXact this is usually your PBX and for PBXtended we recommend using time.schmoozecom.net.



• Provision Server Address- This is used to tell the phone what IP or FQDN Address it should use to locate and pull firmware and configuration files from. This is usually your PBX IP or FQDN.

Provision Server Address:

Server Address: 10.10.0.1

• Provision Server Protocol- Here you can tell the phone to use TFTP or FTP protocol for downloading firmware and configuration files. If defining FTP you will need to make sure you have FTP setup on your PBX and know what the Username and Password is. Please see the module called sysadmin for enabling FTP and the Username and Password. TFTP


FTP

HTTP

• Device Settings- You can define the following options for each device: • Algo 8028 • Door Phone Destination- What number to dial when someone presses the intercom button. This can be any phone number or destination on your PBX like Ring Group, Queue or Extension Number. • Momentary Key press Digit- What digit you can press on your phone after answering a call from the Call button that will unlock the door. • Algo 8180 • Pager Ring Tone- Here you can pick which ringtone to play when someone dials the Overhead paging destination on the 8180 • Pager Volume- Define what volume you want the overhead paging to be at. • Ringer Tone- Here you can pick which ringtone to play when someone dials the Ringer destination on the 8180 • Ringer Volume- Define what volume you want the ringer to be at. Available Devices Algo8028 Algo8180 Algo8028

Door Phone Destination:

4101

Momentary Key Press Digit:

8

Algo8180


Pager Ring Tone:

gong.wav

Pager Volume:

4

Ringer Tone:

gong.wav

Ringer Volume:

9

• Once you setup the settings for a specific phone, uncheck the phone and pick a new phone to setup buttons. • When done do not forget to press the “submit” button at the bottom of the page. Submit

Now that a template is created we can map a phone to use this template. Please see the section Extension Mapping for information on this Anytime extensions are mapped to use this profile after making changes and pressing the submit button the configuration files for the device will be updated. You will need to reboot your phone to get the updated changes to the device.


New Aastra Template AND Template Creation or Edit

EndPoint Manager is Currently BETA On this page you can create templates for Aastra Phones

We will create a new template for AND by pressing the “New Template” button.

NewSubmit Aastra • Template Name- Template Give your template a name such as “Everyone”. Export Duplicate On this page you can create templates for Aastra Phones

Template Name:

Everyone

Internal Destination Address Destination Address: • Destination AddressHere we define what IP Address or FQDN we will program the phone with. This will tell the Submit Export Duplicate External phone how to reach the PBX and where to register. You can either type an IP or FQDN or select either the Switch Focus to Ringing Linefrom the EPM Global Settings for you. “Internal” or “External” radio buttons and it will pull the information Template Name Template UI Focus: Name: Do Not Switch Focus Internal External 10.10.0.1 Destination Address: Enable Auto Answer Auto Answer: Disable Auto Answer Switch Focus to Ringing Line UI Focus: • Time Zone- Here we define the time offset fromSwitch 0 thatMic the phone will be located in. For example Central Time would be -6. Enable Mute Do Not Focus Mute Mic: Disable Mute mic Enable Auto Answer -06:00 Time Zone: Auto Answer: Enable Barge Disable Auto Answer Allow Barge: Disable Barge Enable Mute Mic • Primary Time Server- Here we define the IPOff or Hook FQDN Address of the time server we want the phone to use. For Mute Mic: Enable Disable Mute mic Auto Off PBXact thisHook: is usually your PBX and for PBXtended we recommend using time.schmoozecom.net. Disable Off Hook Enable Barge Allow Barge: Disable Barge Primary Time Server: time1.schmoozecom.net Enable Off Hook Auto Off Hook: Disable Off Hook • Device Settings- All the device settings for the AND Clock are as follows. You can hover over the “?” for more information on each setting.


SIP Mode:

paging

Speaker Volume:

6

Microphone Volume:

7

Feedback Suppression:

ultralow2

Time Format:

13

Clock Font:

clock_gungsuh

Message Font:

arial_bold

Clock Color:

Hunter

Seconds Color:

Hunter

AM Color:

Hunter

PM Color:

Hunter

Message Color:

Orange

Show Seconds:

On

Blink Colon:

On

• Once you have setup the settings for a specific phone, uncheck the phone and pick a new phone to setup buttons on. • When done do not forget to press the submit button at the bottom of the page. Submit

Now that we have a template created we can map a phone to use this template. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes and (pressing the submit button) the configuration files for the device will be updated and you will need to reboot the phone to get the updated changes to the device.


New Aastra Template AudioCodes Template Creation or Edit

EndPoint Manager is Currently BETA On this page you can create templates for Aastra Phones

We will create a new template for AudioCodes by pressing the New Template Button.

New Submit Aastra Template • Template Name- Give yourExport template a name such as “Everyone”. Duplicate On this page you can create templates for Aastra Phones

Template Name:

Everyone

Internal Destination Address Destination Address: • Destination AddressHere we define what IP Address or FQDN we will program the phone with. This will tell the External Submit Export Duplicate phone how to reach the PBX and where to register. You can either type an IP or FQDN or select either the Switch Focus to Ringing from Line the EPM Global Settings for you. Internal or External it will pull the information Template Name Template Name:radio buttons and UI Focus: Do Not Switch Focus Internal External 10.10.0.1 Destination Address: Enable Auto Answer Auto Answer: Disable Auto Answer Switch Focus to Ringing Line UI Focus: © Copyright Schmooze Com, 2012 Enable Mute Mic Do Not Switch Focus

• Time Zone- Here we define the time offset from 0 that the phone will be located in. For example Central Time would be -6.

Time Zone:

-06:00







• Provision Server Protocol- Here you can tell the phone to use TFTP or FTP protocol for downloading firmware and configuration files. If defining FTP, you will need to make sure you have FTP setup on your PBX and what the Username and Password is. Please see the module called “sysadmin” for enabling FTP and the Username and Password. TFTP


FTP

HTTP

• Available Phones- You will now notice check boxes for each different model phone we support. You can select any model phone to have it bring up a list of options that you can program for each phone.

Available Phones 320HD

310HD

• Soft Keys- In our example we are going to setup a 320HD phone by selecting the check box next to that option. . We will see this screen.We now have the ability to setup 12 soft keys as either Speed Dials or BLF keys.

Audiocodes 320HD Soft Key 1

Type:

Label:

4101

Value:

4101

Label:

4102

Value:

4102

Label:

4103

Value:

4103

BLF Key

Label:

4104

Value:

4104

BLF Key

Label:

4105

Value:

4105

Label:

4106

Value:

4106

Label:

4107

Value:

4107

BLF Key

Soft Key 2

Type:

BLF Key

Soft Key 3

Type:

BLF Key

Soft Key 4

Type: SoftKey 5

Type:

Soft Key 6

Type:

BLF Key

Soft Key 7

Type: © Copyright Schmooze Com, 2012

BLF Key

Soft Key 8

• Button Types- For each button you can pick from the following types: • BLF- Busy Lamp Field lets you program a button to monitor another extension and anytime they are on a call the light by the button will be red. You can also press the button at anytime to call the user. • Speed Dial- Allows you to program a number so that when this button is pressed, will automatically be dialed for you. • Button Fields- For each button you can define the following: • Type- Either BLF or Speed Dial • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for such as the person name or extension number. • Value- This is what will be dialed or, in case of a BLF, which extension number we will monitor for that button. • Once you setup thesettings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on it.


Now that we have a template created we can map a phone to use this template. Please see the section Extension Mapping for information on this.

Anytime you have extensions mapped to use this profile after making changes (and pressing the submit button) the configuration files for the device will be updated and you will need to reboot the phone to get the updated changes to the device.


AastraCreation Templateor Edit Cisco New Template



We will create a new template for Cisco by pressing the New Template Button. Submit Export Duplicate • Template Name- Give your template a name such as “Everyone”.

New Aastra Template

Template Name:

Everyone

On this page you can create templates for Aastra Phones Internal Destination Address Destination Address: Externalthe phone with. This will • Destination Address- Here we define what IP Address or FQDN we will program tell the phone how to reach the PBX andDuplicate where You can either type an IP or FQDN or Switch Focus to to register. Ringing Line Submit Export UI Focus: select either the Internal or External radio buttons and it will pull the information from the EPM Global Settings Do Not Switch Focus forTemplate you. Template Name Name: Enable Auto Answer Auto Answer: Internal External Disable Auto Answer 10.10.0.1 Destination Address:

Enable Mute Mic Mute Mic: Here we define the time Switch to Ringing Line will be located in. For example Central Time • Time ZoneoffsetFocus from mic 0 that the phone Disable Mute UI Focus: Do Not Switch Focus would be -6. Enable Barge Allow Barge: Enable Auto Answer Disable Auto Answer: -06:00 Barge Time Zone: Disable Auto Answer Enable Off Hook Auto Off Hook: Enable Mic • Primary Time Server- Here we define theMute IP or FQDN Address of the time server we want the phone to use. Disable Off Hook Mute Mic: Disable mic For PBXact this is usually your PBX and forMute PBXtended we recommend using time.schmoozecom.net. Enable Barge Allow Barge: Primary Time Server: time.schmoozecom.net Disable Barge © Copyright Schmooze Com, 2012

Enable Off Hook

Disable Barge Enable Off Hook Disable Off Hook

Auto Off Hook:

• Provision Server Address- This is used to tell the phone what IP or FQDN Address it should use to locate and pull firmware and configuration files from. This is usually your PBX IP or FQDN. TFTP


FTP

HTTP

• Provision Server Protocol- Here you instruct the phone to use TFTP or FTP protocol for downloading firmware and configuration files. If defining FTP you will need to make sure you have FTP setup on your PBX and know the Username and Password. Please see the module called “sysadmin” for enabling FTP and the Username and Password.

Enable TFTP Enable FTP


• Available Phones- You will notice check boxes for each different model phone we support. You can select any model phone to display a list of options that you can program for each phone.

Available Phones SPA301

SPA303

SPA501G

SPA502G

SPA504G

SPA508G

SPA509G

SPA514G

SPA525G

SPA901

SPA921

SPA922

SPA941

SPA942

SPA962

• Program Keys- In the example we are going to setup a SPA525G phone by selecting the check box next to that option. We will see this screen and now have the ability to setup 5 program keys as either Line Keys or BLF keys.

Cisco SPA525G Line Key 1

Type:

Line Key

Label:

Value:

Line Key 2

Type:

BLF Key

Label:

b4101

Value:

4101

Label:

b4102

Value:

4102

Label:

b4103

Value:

4103

Line Key 3

Type:

BLF Key

Line Key 4

Type:

BLF Key

Line Key 5

Type:

Label:

Value:

• Button Types- For each button you can choose from the following types: • Line- Since Cisco phones do not have dedicated line keys you need to program 1 or more of the buttons on the phone to be your line key so that you can make outbound calls. • BLF- Busy Lamp Field allows you to program a button to monitor another extension. Anytime they are on a call the light by the button will be red. You can also press the button at anytime to call the user.


• Button Fields- For each button you can define the following: • Type- Either Line, BLF • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for. For example the person name or extension number. • Value- For BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. For Line keys you would leave this blank. • Speed Dial Keys- We can also setup buttons 1-9 on the phone to be speed dial buttons that when pressed down and held will dial the numbers as defined below. Speed Dial 1

Label:

tony

Value:

3760286

Speed Dial 2

Label:

Value:

Speed Dial 3

Label:

Value:

Speed Dial 4

Label:

Value:

Speed Dial 5

Label:

Value:

• Button Fields- For each button you can define the following: • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for. For example the person name or extension number. • Value- This is what will be dialed. • Expansion Module- Some models of Cisco phones support Expansion modules. You can have a total of 2 expansion modules per phone. We setup the Expansion Module buttons just like any other phone button. You will actually map when extensions use which expansion modules and what order they are in the Extension Map ping section.

Available Expansion Modules SPA500S-1

SPA500S-2

• Available FXS Devices - You will now notice check boxes for each different model ATA or Gateway we support. You can select any model phone to have it bring up a list of options that you can program for each phone. At this time there is no settings that need to be set on the Gateways or ATAs as they are all done in the “extension mapping” section.

Available FXS Devices PAP2

SPA112

SPA122

SPA2102

SPA3102

SPA8000

• Once you establish the settings for a specific phone or device you can uncheck the phone and pick a another to setup buttons on.


Now that we have a template created we can map a phone to use this template. Please see the section Extension Mapping for information on this. © Copyright Schmooze Com, 2012


Anytime you have extensions mapped to use this profile after making changes (and pressing the submit button) the configuration files for the device will be updated. You will need to reboot your phone to get the updated changes to the device.

New Aastra Template

CyberData TemplateManager Creation or Edit EndPoint is Currently

BETA

On this page you can create templates for Aastra Phones • We will create a new template for CyberData by pressing the New Template Button. Export • Template Name- Template Give your template a nameDuplicate such as “Everyone”. NewSubmit Aastra

On this page you can create templates for Aastra Phones Everyone Template Name:

Internal

Destination DestinationAddressAddress: • Destination Here we define what IP Address Address or FQDN we will program the phone with. This will tell the phone External Submit Export how to reach the PBX and where to register Duplicate and such. You can either type an IP or FQDN or select either the Internal or Switch Focusfrom to Ringing External radio buttons and it will pull the information the EPMLine Global Settings for you. UI Focus: Name: Template

Template Name Do Not Switch Focus

Internal External 10.10.0.1 Enable Auto Answer Disable Auto Answer Switch Focus to Ringing Line • Time Zone- Here we define the time offset from 0 that the phone will be located in. For example Central Time would be -6. UI Focus: Enable Mute Mic Do Not Switch Focus Mute Mic: Disable -06:00 Mute mic Time Zone: Enable Auto Answer Auto Answer: Enable Barge Disable Auto Answer Allow Barge: • Primary Time Server- Here we define the IP or FQDN Address of the time server we want the phone to use. For PBXact this is Disable Barge Enable Mute Mic usually your PBX and for PBXtended we recommend using time.schmoozecom.net. Mute Mic: Enable Off Hook Disable Mute mic Auto Off Hook: Disable Off Hook Primary Time Server: time.schmoozecom.net Enable Barge Allow Barge: Disable Barge phone what IP or FQDN Address it should use to locate and pull • Provision Server Address- This is used to instructthe

Destination Address: Auto Answer:

firmware and configuration files from. Enable This is usually your PBX IP or FQDN. Off Hook

Auto Off Hook:


Disable Off Hook


• Provision Server Protocol- Here you can tell the phone to use TFTP or FTP protocol for downloading firmware and configuration files. If defining FTP you will need to make sure you have FTP setup on your PBX and know what the Username and Password is. Please see the module “sysadmin” for enabling FTP to determine the Username and Password.


TFTP

FTP

HTTP

• Available Devices- You will notice check boxes for each different model phone we support. You can select any model phone to have it bring up a list of options that you can program for each phone. • Device Options- Different devices have different options but below is an explanation of all the different options that can be set: • Door Phone Destination- What number to dial when someone presses the intercom button. This can be any phone number or destination on your PBX like Ring Group, Queue or Extension Number. • Momentary Key press Digit- What digit you can press on your phone after answering a call from the Call button that will unlock the door. • Pincode 1-10- These are pin codes that a user can press on the keypad of the device to unlock the door from the keypad. • Dial Code 00-14- These are the 15 different paging zones that someone can enter when dialing the zone © Copyright Schmooze Com, 2012

Auto Answer: Allow Barge:

Enable Barge Disable Auto Answer Disable Barge Enable Mute Mic Enable Off Hook Disable Mute mic Disable Off Hook Enable Barge Disable Barge

Mute Mic: Auto Off Hook: Allow Barge:

Enable Off Hook Disable Off Hook

Auto Off Hook:

controller. You can then pick which combination of zones for each code will be included in the page.

Cyberdata Keypad-Intercom-V1

Door Phone Destination: Momentary Key Press Digit:

Pincode 1:

1234

Pincode 2:

4321

Pincode 3:

Pincode

Pincode 4:

Pincode

Pincode 5:

Pincode

Pincode 6:

Pincode

Pincode 7:

Pincode

Pincode 8:

Pincode

Pincode 9:

123456

Pincode 10:

654321

4101 8

Cyberdata Zone-Controller


Dial Code 00:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 01:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 02:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 03:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 04:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 05:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 06:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 07:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 08:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 09:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 10:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 11:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 12:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 13:

Zone 1

Zone 2

Zone 3

Zone 4

Dial Code 14:

Zone 1

Zone 2

Zone 3

Zone 4

Soft Key 9

Type:

BLF Key

Label:

4109

Value:

4109

Label:

4110

Value:

4110

Label:

4111

Value:

4111

Soft Key 10

Type:

BLF Key

SoftKey 11

Type:

BLF Key

Soft Keysetup 12 the settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons • Once you have on. Speed Dial Label: 3760286 Type: Value: 3760286


Now that we have a template created we can map a phone to use this template. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes and pressing the submit button the configuration files for the device will be updated. You will need to reboot your phone to get the updated changes to the device.


Aastra Template DigiumNew Template Creation or Edit EndPoint Manager

is Currently BETA


• We will create a new template for Digium by pressing the New Template Button.

NewSubmit Aastra Template • Template Name- Give yourExport template a name such as “Everyone”. Duplicate On this page you can create templates for Aastra Phones

Template Name:

Everyone

Internal Destination Destination Address: • Destination AddressHereExport we define whatDuplicate IPAddress Address or FQDN we will program the phone with. This will tell the Submit External phone how to reach the PBX and where to register. You can either type an IP or FQDN or select either the Switch Focus Ringing Line Internal or External radio buttons, and it will pull the to information from the EPM Global Settings for you. Template Name Template Name: UI Focus: Do Not Switch Focus Internal External 10.10.0.1 Destination Address: Enable Auto Answer Auto Answer: Disable Auto Answer Switch Focus to the Ringing • Time Zone- Here we define the time offset from 0 that phoneLine will be located in. UI Focus: Enable Mic Do Not Mute Switch Focus For example Central Time would be -6. Mute Mic: Disable Mute mic Enable -06:00 Auto Answer Time Zone: Auto Answer: Enable DisableBarge Auto Answer Allow Barge: Disable Barge Mute MicAddress of the time server we want the phone to use. For • Primary Time Server- Here we defineEnable the IP or FQDN Mute Mic: Enable Off Hook PBXact this is usually your PBX and for PBXtended we recommend using time.schmoozecom.net. Disable Mute mic Auto Off Hook: Disable Off Hook Enable Barge Primary Time Server: time.schmoozecom.net Allow Barge: Disable Barge • Provision Server Address- This is used to tell phone what IP or FQDN Address it should use to locate and pull Enable Offthe Hook Auto Off firmware andHook: configuration files from. Disable This is usually your PBX IP or FQDN. Off Hook



• Provision Server Protocol- Here you can tell the phone to use HTTP or FTP protocol for downloading firmware and configuration files. If defining FTP, you will need to make sure you have FTP setup on your PBX and enter the User name and Password. Please see the module called “sysadmin” for enabling FTP.



TFTP

FTP

HTTP

• Available Phones- You will notice check boxes for each different model phone we support. You can select any model phone to have it bring up a list of options that you can program for each phone.

Available Phones D40

D50

D70

• Program Keys- In the example we are going to setup a D70 phone by selecting the check box next to that option. We should see this screen. We now have the ability to setup 15 program keys as either Speed Dials or BLF keys.

Digium D70 Button 1

Type:

BLF Key

Label:

aastra4101

Value:

4101

BLF Key

Label:

4102

Value:

4102

BLF Key

Label:

4103

Value:

4103

BLF Key

Label:

4104

Value:

4104

BLF Key

Label:

4105

Value:

4105

BLF Key

Label:

4106

Value:

4106

BLF Key

Label:

4107

Value:

4107

Button 2

Type: Button 3

Type: Button 4

Type: Button 5

Type: Button 6

Type: Button 7

Type:

• ButtonButton Types8 For each button you can pick from the following types: • BLFField allows to program a button to monitor Key 4108 another extension. Anytime they are on Type:BusyBLFLamp Label:you4108 Value: a call the light by the button will be red. You can also press the button at anytime to call the user. Button 9 • Speed Dial- Allows you to program a number that when this button is pressed, will automatically be Key Label: 4109 Value: 4109 Type: for BLF dialed you. Button 10

• ButtonType: Fields-BLF For you can Key each button 4110define the following; Label: Value: 4110 • Type- Either BLF or Speed Dial Button 11 • Label- If the button has a LCD display this is what will be displayed next to the button so you know what BLF Key Type:button Label: 4111 Value: each is for. For example such as the person name4111 or extension number. • ValueButton This 12 is what will be dialed or in case of a BLF, which extension number we will monitor for that button and also extension weValue: will dial.3760286 Speed Dialwhen pressed 3760286 Label: what Type: • Once you setup the settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on. • When done do not forget to press the submit button at the bottom of the page. Submit


Now that we have a template created we can map a phone to use this template. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes (and pressing the submit button) the configuration files for the device will be updated. You will need to reboot the phone to get the updated changes to the device.


New Aastra Template Grandstream Template Creation or Edit



We will create a new template for Grandstream by pressing the New Template Button. Duplicate • Template Name- Give yourExport template a name such as “Everyone”. NewSubmit Aastra Template

On this page you can create templates for Aastra Phones Everyone Template Name:

Internal Destination Address Destination Address: • Destination AddressHere we define what IP Address or FQDN we will program the phone with. This will tell the External Submit Export Duplicate phone how to reach the PBX and where to register. You can either type an IP or FQDN or select either the Switch Focus to Ringing Line Internal or External it will pull the information from the EPM Global Settings for you. UI Focus: Template Name Template Name:radio buttons and Do Not Switch Focus Internal External 10.10.0.1 Enable Auto Answer Disable Auto Answer Switch Focus to Ringing Line Mute Mic UIAnswerFocus: If you want the deviceEnable • Auto to auto to the speaker phone for every call that comes to the device. Do Not answer Switch Focus Mute Mic: Switch Focus to Ringing Line:Disable Enable Disable Mute mic Enable Auto Answer Enable Barge Auto Answer: Disable Auto Answer Allow Barge: Auto Answer: Enable Disable Disable Barge Enable Mute Mic Enable OffEnable Hook Mute Mic: Mute Mic: Disable Switch Focus to Ringing Line: Disable Mute mic Auto Off Hook: Disable Off Hook • Mute Mic- If you have Auto AnswerEnable set to Enabled you can choose if you want the microphone on the phone Barge Switch Focus to Ringing Line: Enable Disable Allow Barge: Allow Enable Disable muted byBarge: default when it auto answers. Auto Answer: Disable Barge

Destination Address: Auto Answer:

Auto Off Answer: Auto Hook: Mute Mic: Auto Off Hook:

Enable Disable Enable OffEnable Hook Disable Disable Off Hook Mute Mic: Enable Disable Call Enable Disable AllowStutter: Barge: Enable Disable • Auto Off Hook- If you have Auto Answer set to Enabled and the person calling this device hangs up, the Allow Barge: Enable Disable phone hang up or go back into idle mode. Audio Mode: Autocan Off Hook: Speaker EnableOnly Disable

Auto Off Hook: DHSG Settings: Call Stutter:

Enable Enable Enable

Disable Disable Disable

Call Stutter:

Enable Disable Timeout Length: • Time ZoneHere we define the time offset from 0 that the phone will be located in. 4Speaker Seconds Audio Mode: Only For example Central Time would be -6.

AudioSet: Mode: Tone DHSG Settings: Time Zone:

DHSG Settings:

Speaker Only

Disable

Enable

Disable

US/Canada Enable -06:00

Time Zone: -06:00 • Primary Time Server- Here we define the IP or FQDN Address of the time server we want the phone to use. Timeout Length: 4 Seconds For PBXact this is usually your PBX and for PBXtended we recommend using time.schmoozecom.net. time Length: Primary Timeout Server: Tone Set: Primary Time Server:

Tone Server Set: 2: Time Zone: © Copyright Schmooze Com, 2012

4 Seconds 10.10.0.1 US/Canada time1.schmoozecom.net US/Canada time1.schmoozecom.net -06:00




• Provision Server Protocol- Here you can tell the phone to use HTTP or FTP protocol for downloading firmware and configuration files. If defining FTP, you will need to make sure you have FTP setup on your PBX and know what the Username and Password is. Please see the module called “sysadmin” for enabling FTP and the Username and Password. TFTP


FTP

HTTP

• Available Phones- You will now notice check boxes for each different model phone we support. You can select any model phone to have it bring up a list of options that you can program for each phone. Available Phones DP715

GXP-1105

GXP-1160

GXP-1165

GXP1200

GXP-1400

GXP-2124

GXP-1450

GXP-2000

GXP-2100

GXP-2110

GXP-2120

• Program Keys- In our Example we are going to setup a GXP2110 phone by selecting the check box next to that option. We will see a screen like this. We now have the ability to setup 18 program keys as either Speed Dials or BLF keys. Grandstream GXP-2110 Button 1

Type:

BLF Key

Label:

4101

Value:

4101

BLF Key

Label:

4102

Value:

4102

BLF Key

Label:

4103

Value:

4103

BLF Key

Label:

4104

Value:

4104

BLF Key

Label:

4105

Value:

4105

Button 2

Type: Button 3

Type: Button 4

Type: Button 5

Type: Button 6

• Button Types- For each button you can pick from the following types: BLF Key 4106 Type: Value: 4106 • BLFBusy Lamp FieldLabel: lets you program a button to monitor another extension and anytime they are on a call the Button 7 light by the button will be red. You can also press the button at anytime to call the user. BLF Key 4107 4107 Type: Dial• Speed Allows youLabel: to program a number Value: when this button is pressed, will automatically be dialed for you. Button 8 • Dial DTMF- Enter a series of DTMF digits in the Value field to be dialed during the call. Leave the Label field blank BLF Key 4108access number 4108 Type: MailLabel: Mail Value: • Voice Enter the Voice in the Value field. By default this is *97 but refer to the Feature Button 9 Code Module in your PBX to verify this. Leave the Label field blank. BLF Key 4109 Label: 4109 Value:using Type: • Call ReturnThe last answered calls can be dialed Call Return. The Label and Value field should be left blank. Button 10 Enter the number in the value field to be transferred (blind transfer) during the call. Leave the Label field blank • TransferKey 4110 4110 to park a call. By default this is 70 but refer to the Type: • Call Park-BLFEnter the call park extension in theValue: value field Label: Feature Button 11Code Module in your PBX to verify this. Leave the Label field blank. • Intercomthe intercom code in Value: the value field to do the intercom. By default this is *80 but refer to 4111 4111 BLFEnter Key Type: Label: feature the Feature Code Module in your PBX to verify this. Leave the Label field blank. Button 12 Type:


Speed Dial

Label:

3760286

Value:

3760286

• Button Fields- For each button you can define the following: • Type- Either BLF or Speed Dial • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for. For example such as the person name or extension number. • Value- This is what will be dialed, or in case of a BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. • Expansion Module- Some models of Grandstream phones support Expansion modules. You can have a total of 2 expansion modules per phone. We setup the Expansion Module buttons just like any other phone button. You will actually map what extensions use which expansion modules and what order they are in the Extension Mapping section.

Available Expansion Modules EXP-1

EXP-2

• Available FXS Devices - You will now notice check boxes for each different model ATA or Gateway we support. You can select any model phone to have it bring up a list of options that you can program for each phone. At this time there are no settings that need to be set on the Gateways or ATAs as they are all done in the extension mapping section.

Available FXS Devices GXW-4004

GXW-4008

HT-702

HT-704

HT-286

HT-502

HT-503

HT-701

• Gateway/ATA Settings- For each Gateway that you want to use for faxing you can decide if you want to do Passthrough Mode for faxing or T38 Support. Usually with faxing you will enable T38 Fax Mode. • Once you setup the settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on. • When done do not forget to press the submit button at the bottom of the page. Submit

Now that we have a template created we can go map a phone to use this template. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes (and pressing the submit button) the configuration files for the device will be updated and you will need to reboot your phone to get the updated changes to the device.


New Aastra Template Mitel Template Creation or Edit On this page you can create templates for Aastra Phones

• We will create a new template for Mitel by pressing the New Template Button. • TemplateSubmit Name- Give your template a name such as “Everyone”. Export Duplicate Template Name:

Everyone


Destination Address


Internal External

EndPoint Manager is Currently BETA New Aastra Template On this page you can create templates for Aastra Phones

• Destination Address- HereExport we define what Duplicate IP Address or FQDN we will program the phone with. This will tell the Submit phone how to reach the PBX and where to register. You can either type an IP or FQDN or select either the Internal or External radio buttons and it will pull the information from the EPM Global Settings for you. Template Name Template Name:

10.10.0.1


Internal

External

Switch Focus Ringing • Time Zone- Here we define the time offset from 0 thattothe phoneLine will be located in. UI Focus: Do Not Switch Focus For example Central Time would be -6. Enable -06:00Auto Answer Disable Auto Answer

TimeAnswer: Zone: Auto

Mute MicAddress of the time server we want the phone to use. For • Primary Time Server- Here we defineEnable the IP or FQDN Mute Mic: Mute micwe recommend using time.schmoozecom.net. PBXact this is usually your PBX andDisable for PBXtended Enable Barge time.schmoozecom.net Disable Barge

Primary Time Server: Allow Barge:

Enable Off Hook • Provision Auto OffServer Hook: Address- This is used to tell the phone what IP or FQDN Address it should use to locate Off This Hookis usually your PBX IP or FQDN. and pull firmware and configuration Disable files from.




Available Phones M-5212

M-5215

M-5220

M-5224

M-5304

M-5320

M-5324

M-5330

M-5340

M-5360

M-5312

• Program Keys- In the example we are going to setup a M-5312 phone by selecting the check box next to that option. We will see this screen. We now have the ability to setup 12 program keys as either Line Keys, Speed Dials or BLF keys. Please note that Mitel requires the first 2 buttons to be line keys so we have hard coded this in all the phones.

Mitel M-5312 Button 1

Type:

Line

Label:

Line

Value:

Line

Line

Label:

Line

Value:

Line

BLF Key

Label:

4101

Value:

4101

BLF Key

Label:

4102

Value:

4102

BLF Key

Label:

4103

Value:

4103

BLF Key

Label:

4104

Value:

4104

Button 2

Type: Button 3

Type: Button 4

Type: Button 5

Type: Button 6

Type:


• Button Types- For each button you can pick from the following types: • Line- Since Mitel phones do not have dedicated line keys you have to program 1 or more of the buttons on the phone to be the line key so that you can make outbound calls. • BLF- Busy Lamp Field lets you program a button to monitor another extension and anytime they are on a call the light by the button will be red. You can also press the button at anytime to call the user. • Speed Dial- Allows you to program a number so when this button is pressed, will automatically be dialed for you. • Button Fields- For each button you can define the following: • Type- Either Line, BLF or Speed Dial. • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for. For example such as the person name or extension number. • Value- This is what will be dialed, or in case of a BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. For Line keys you would leave this blank. • Once you have setup your settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on it.




Panasonic Creation or Edit New Template Aastra Template



We will create a new template for Panasonic by pressing the New Template Button. • TemplateSubmit Name- Give your template a name such as “Everyone”. Export Duplicate

New Aastra Template

Everyone Template Name: On this page you can create templates for Aastra Phones

Internal Destination Destination Address:Here we define • Destination AddresswhatAddress IP Address or FQDN we will program the phone with. This will External Submit Export Duplicate tell the phone how to reach the PBX and where to register. You can either type an IP or FQDN or Switch Focus to Ringing Line select UI either Focus:the Internal or External radio buttons and it will pull the information from the EPM Global Settings Do NotName Switch Focus Template Template Name: for you. Enable Auto Answer Internal External 10.10.0.1 Destination Address: Auto Answer: Disable Auto Answer Switch Focus to Ringing Line Enable Mute Mic UIZoneFocus: Mute Mic:Here we define the timeDo • Time offset from 0 that the phone will be located in. Not Switch Focus Disable Mute mic For example Central Time would be -6. Auto Answer Enable Barge Auto Answer: Allow Barge: Auto Answer Disable -06:00 Barge Time Zone: Enable Off Mute Mic Hook Mute Mic: Auto Off Hook: © Copyright Schmooze Com, 2012 Mute mic Disable Off Hook







• Provision Server Protocol- Here you can tell the phone to use TFTP or FTP protocol for downloading firmware and configuration files. If defining FTP you will need to make sure you have FTP setup on your PBX and what the Username and Password is. Please see the module called “sysadmin” for enabling FTP and the Username and Password. TFTP


FTP

HTTP


Available Phones TGP500

TGP55T04

UT123

UT133

UT136

UT670

• Program Keys- In the example we are going to setup a UT136 phone by selecting the check box next to that option. We will see a screen. We now have the ability to setup 24 program keys as either Line Keys, Speed Dials or BLF keys.

Panasonic UT136 Soft Key 1

Type:

Line Key

Label:

Line

Value:

Label:

4101

Value:

4101

Label:

4102

Value:

4102

Label:

4103

Value:

4103

Label:

4104

Value:

4104

Soft Key 2

Type:

BLF Key

Soft Key 3

Type:

BLF Key

Soft Key 4

Type:

BLF Key

Soft Key 5

Type:

BLF Key

Button 6

Type:

BLF Key

Label:

4106

Type:

BLF Key

Label:

4108

Value: • Button Types- For each button you can pick from the following types: Button 7 • LineSince Panasonic phones do not have dedicated line keys you need to program 1 or more of the buttons your be your4107 line key so that you can 4107 make outbound calls. Key phone toLabel: Type: onBLF Value: • BLFBusy Lamp Field lets you program a button to monitor another extension and anytime they are on Button 8 © Copyright Schmooze Com, 2012

4106

Value:

4108

Primary Time Server: Time Server 2: Time Server 2: Time Server 3:

10.10.0.1 time1.schmoozecom.net time1.schmoozecom.net time2.schmoozecom.net

Time Server 3:


a call the light by the button will be red. You can also press the button at anytime to call the user. • Speed Dial- Allows you to program a number that when this button is pressed, will automatically be dialed for you. • Button Fields- For each button you can define the following; • Type- Either Line, BLF or Speed Dial. • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for. For example the person name or extension number. • Value- This is what will be dialed or in case of a BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. For Line keys you would leave this blank. • Once you have setup your settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on it. • When done do not forget to press the submit button at the bottom of the page. Submit



NewTemplate Aastra Template Polycom Creation or Edit



We will create a new template for Polycom by pressing the New Template Button. • Template Name- Give your template a name such as “Everyone”. Submit Export Duplicate

New Aastra Template


Internal Address DestinationAddressAddress: Here weDestination • Destination define what IP Address or FQDN we will program Externalthe phone with. This will tell the phone how to reach the PBX and where to register. You can either type an IP or FQDN or Submit Export Duplicate Switch Focus to Ringing Line select either the Internal or External radio buttons and it will pull the information from the EPM Global Settings UI Focus: Do NotName Switch Focus Template Template Name: or you. Auto Answer: Destination Address:

Enable Auto Answer 10.10.0.1 Disable Auto Answer

Internal

External

• Time Zone- Here we define the time offsetFocus fromMic 0 that the phone Enable Mute Switch to Ringing Line will be located in. Mute Mic: UI Focus: For example Central Time would be Disable Mute mic Do-6.Not Switch Focus Enable Auto Answer -06:00 Barge Disable Barge Auto Answer • Primary Time Server- Here we define the IP or FQDN Address of the time server we want the phone to use. Enable Off Hook Mute Mic ForAuto PBXact this is usually your PBX and for PBXtended we recommend using time.schmoozecom.net. Off Mute Mic:Hook: Disable Off Hook Mute mic

Time Zone: Allow Barge: Auto Answer:

Primary Time Server: Allow Barge:


time.schmoozecom.net Enable Barge Disable Barge

• Daylight Savings- Option to enable or disable daylight savings mode on the phone.

Daylight Savings:

Enable

Disable






FTP

HTTP


Available Phones IP301

IP320

IP321

IP330

IP331

IP335

IP4000

IP430

IP450

IP5000

IP501

IP550

IP560

IP6000

IP601

IP650

• Program Keys- In the example we are going to setup a IP650 phone by selecting the check box next to that option. We will see this screen. We now have the ability to setup 4 Vertical Soft Keys as either Line Keys, Speed Dials or BLF keys. Program Keys

Button 1

Type:

Line Key

Label:

1

Value:

1

BLF Key

Label:

4101

Value:

4101

BLF Key

Label:

4102

Value:

4102

Speed Dial Key

Label:

Cell

Value:

3760286

BLF Key

Label:

4105

Value:

4105

BLF Key

Label:

4106

Value:

4106

Button 2

Type: Button 3

Type: Button 4

Type: Button 5

Type: Button 6

Type: Button 7


Do Not Switch Focus Auto Answer:

Enable Auto Answer Disable Auto Answer

Mute Mic:

Enable Mute Mic Disable Mute mic

Allow Barge:

Enable Barge Disable Barge

Offfrom Hookthe following types: • Button Types- For each button youEnable can pick Auto Off Hook: Off Hook • Line- Since Polycom phonesDisable do not have dedicated line keys you have to program 1 or more of the buttons on your phone to be your line key so that you can make outbound calls. • BLF- Busy Lamp Field lets you program a button to monitor another extension and anytime they are on a call the light by the button will be red. You can also press the button at anytime to call the user. • Speed Dial- Allows you to program a number so when this button is pressed, it will automatically be dialed for you.

• Button Fields- For each button you can define the following: • Type- Either Line, BLF or Speed Dial. • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for. For example the person name or extension number. • Value- This is what will be dialed or in case of a BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. For Line keys you would leave this blank. • Polycom Built In Features- You can choose on each phone if you want the following buttons to be displayed on the bottom horizontal row of the phone. • New Call- New call will display a new call button on the phone that you can press to start a new call. • Call Forward- Call Forward application to be displayed as a button on the phone. This application will let you do phone side call forwarding at the device level. IP

• Horizontal Soft Keys- In this example the IP650 lets you program 8 horizontal soft keys. These can only be speed dial numbers. As shown below we setup the first button as a speed dial to 9209999999. The action field is where you define the number you want dialed.

Horizontal Soft Keys Button 5

Label:

Tony Cell

Action:

9209999999

Enabled:

Active Calls:

Idle:

• State Information- For each horizontal soft key you can define when you want the button to be displayed on the phone. • Active Call- If enabled the button will be displayed on the phone while on a active call. • Idle- If enabled the button will be displayed on the phone when the phone is not ringing or on a call. • Expansion Module- Some models of Polycom phones support Expansion modules. You can have a total of 3 expansion modules per phone. We setup the Expansion Module buttons just like any other phone button. You will actually map what extensions use which expansion modules and what order they are in the Extension Mapping section. Available Expansion Modules BEM-1

BEM-2

BEM-3

• Once you have setup your settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on it. © Copyright Schmooze Com, 2012

Button 8

Type:

BLF Key

Label:

4108

Value:

4108

BLF Key

Label:

4109

Value:

4109

BLF Key

Label:

4110

Value:

4110

Button 9

Type: Button 10

Type: Button 11

• When done do not forget to press the submit button at the bottom of the page. Type:

BLF Key

Submit

Label:

4111

Value:

4111

Button 12

Now that weType: have a template created we can map a phone to use this template. Please see the section Speed Dial 3760286 3760286 Label: Value: Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes (and pressing the submit button) the configuration files for the device will be updated and you will need to reboot your phone to get the updated changes to the device.


Sangoma Template Creation or Edit New Aastra Template



We will create a new template for Sangoma by pressing the New Template Button. • TemplateSubmit Name- Give your template a name such as “Everyone”. Export Duplicate

New Aastra Template


Internal Destination Destination Address: • Destination AddressHere we define what Address IP Address or FQDN we will program the phone with. This will External tell the phone how to reachExport the PBX and where to register. You can either type an IP or FQDN or Submit Duplicate Switch Focus to Ringing Line select UI either Focus:the Internal or External radio buttons and it will pull the information from the EPM Global Settings Do NotName Switch Focus Template Template Name: for you. Enable Auto Answer Internal External Auto Answer: 10.10.0.1 Destination Address: Disable Auto Answer Enable Mute Mic Switch Focus to Ringing Line • TimeMute Here we define the time offset from 0 that the phone will be located in. Mic: UIZoneFocus: Disable Mute mic Do Not Switch Focus For example Central Time would be -6. Enable Enable Barge Auto Answer Allow Barge: Auto Answer: Disable -06:00 Barge Disable Auto Answer Time Zone: Enable Hook Enable Off Mute Mic Auto Off Hook: MuteTime Mic: • Primary Server- Here we define the IP or FQDN Disable Hook Disable Off Mute mic Address of the time server we want the phone to use. For PBXact this is usually your PBX and for PBXtended we recommend using time.schmoozecom.net. Enable Barge Allow Barge: Disable Barge Primary Time Server: time.schmoozecom.net Enable Off Hook Auto Off Hook:Address- This is used to tell the phone what IP or FQDN Address it should use to locate • Provision Server Disable Off Hook and pull firmware and configuration files from. This is usually your PBX IP or FQDN. At this time Sangoma devices only support TFTP provisioning.



• Available PFXS Devices- You will now notice check boxes for each different model devices we support. You can select any model phone to have it bring up a list of options that you can program for each phone. At this time there are no settings that need to be set on the Gateways or ATAs as they are all done in the extension mapping section. Available FXS Modules Vega50-4FXS © Copyright Schmooze Com, 2012

Vega50-8FXS

Auto Off Hook:

Enable Off Hook Disable Off Hook

• Once you setup the settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on. • When done do not forget to press the submit button at the bottom of the page. Submit

Now that we have a template created we can map a phone to use this template. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes and pressing the submit button the configuration files for the phone will be updated and you will need to reboot your device to get the updated changes to the device.


AastraCreation Templateor Edit SNOM New Template



We will create a new template for SNOM by pressing the New Template Button. • Template Name- Give your template a name such as “Everyone”. Submit Export Duplicate

New Aastra Template

Template Name:

Everyone


Internal Destination Address:Here we Destination • Destination Addressdefine whatAddress IP Address or FQDN we will program the phone with. This will External tell the phone how to reach the PBX and where to register. You can either type an IP or FQDN or Submit Export SwitchDuplicate Focus to Ringing Line select either the Internal or External radio buttons and it will pull the information from the EPM Global Settings UI Focus: Do Not Switch Focus Template Name Template Name: for you. Enable Auto Answer Auto Answer: Internal External 10.10.0.1 Destination Address: Disable Auto Answer Enable Mute Mic Switch Focus to Ringing Line Mute Mic:Here we define the time • Time offset from 0mic that the phone will be located in. UI ZoneFocus: Disable Mute For example Central Time would beDo -6.Not Switch Focus Enable Enable Barge Auto Answer Allow Barge: Auto Answer: Disable -06:00 Barge Time Zone: Disable Auto Answer Enable Hook Enable Off Mute Mic Auto Hook: MuteOff Mic: • Primary Time Server- Here we define the IP or FQDN Address of the time Server we want the phone to use. Disable Hook Disable Off Mute mic For PBXact this is usually your PBX and for PBXtended we recommend using time.schmoozecom.net. Enable Barge Allow Barge: Primary Time Server: Disable Barge time1.schmoozecom.net Enable Off Hook Auto OffServer Hook: Address- This is used to tell the phone what IP or FQDN Address it should use to locate • Provision Disable Off Hook and pull firmware and configuration files from. This is usually your PBX IP or FQDN.




Button 10

Type:

BLF Key

Label:

4110

Value:

4110

BLF Key

Label:

4111

Value:

4111

Speed Dial

Label:

3760286

Value:

3760286

Button 11

Type: Button 12

Type:



FTP

HTTP

• Available Phones- You will notice check boxes for each different model phone we support. You can select any model phone to have it bring up a list of options that you can program for each phone.

Available Phones M9

MeetingPoint

PA1

S-300

S-320

S-360

S-370

S-710

S-720

S-760

S-820

S-821

• Program Keys- In the example we are going to setup a S-370 phone by selecting the check box next to that option. We will see this screen. We now have the ability to setup 11 program keys as either Line Keys, Speed Dials or BLF keys.

Snom S-370 Button 1

Type:

Line Key

Label:

1

Value:

Speed Dial

Label:

s1

Value:

3760286

BLF Key

Label:

4101

Value:

4101

BLF Key

Label:

4102

Value:

4102

BLF Key

Label:

4103

Value:

4103

Button 2

Type: Button 3

Type: Button 4

Type: Button 5

Type: Button 6

BLF Key 4104 • Button Type: Types- For each buttonLabel: you can pick from the following types: Value: 4104 • LineSince SNOM phones do not have dedicated line keys you have to program 1 or more of the Button 7 buttons on your phone to be your line key so that you can make outbound calls. BLF Key Type: Label: 4107 Value: 4105 • BLF- Busy Lamp Field lets you program a button to monitor another extension and anytime they are on a Button call the8 light by the button will be red. You can also press the button at anytime to call the user. BLF Key 4108a number so when • Speed Allows you to program button is pressed, it will automatically be Type: DialLabel: Value:this4106 dialed for you. Button 9

Type:

BLF Key

Label:

4109

Value:

4109

Type:

BLF Key

Label:

4111

Value:

4111

• Button Fields- For each button you can define the following: Button 10 Line, BLF or Speed Dial. • TypeEither BLF Key 4110 4110 Type: If the • Labelbutton has aLabel: LCD display this is whatValue: will be displayed next to the button so you know what each button is for. For example the person name or extension number. Button 11 © Copyright Schmooze Com, 2012

• Value- This is what will be dialed, or in case of a BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. For Line keys you would leave this blank. • Expansion Module- Some models of Snom phones support Expansion modules. You can have a total of 3 expansion modules per phone. We setup the Expansion Module buttons just like any other phone button. You will actually map what extensions use which expansion modules and what order they are in the Extension Mapping section. Available Expansion Modules ExpV2-1

ExpV2-2

ExpV2-3

• Once you established the settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on it. • When done do not forget to press the submit button at the bottom of the page. Now that we have a template created we can map a phone to use this template. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes and pressing the submit button the configuration files for the device will be updated and you will need to reboot your phone to get the updated changes to the device.


New Aastra Template Yealink Template Creation or Edit



We will create a new template for Yealink by pressing the New Template Button. • Template Name- Give your template a name such as “Everyone”. Submit Export Duplicate

New Aastra Template

Template Name:

Everyone


Internal Destination Address Destination Address: • Destination Address- Here we define what IP Address or FQDN we will program Externalthe phone with. This will tell the phone how to reach the PBX and where to register. You can either type an IP or FQDN or Submit Export SwitchDuplicate Focus to Ringing Line select either the Internal or External radio buttons and it will pull the information from the EPM Global Settings UI Focus: Do Not Switch Focus forTemplate you. Template Name Name: Enable Auto Answer Auto Answer: Internal External 10.10.0.1 Destination Address: Disable Auto Answer Enable Mute Mic Switch Focus to Ringing Line will be located in. Mute Mic: • Time ZoneHere we define the time offset from mic 0 that the phone UI Focus: Disable Mute Do Not Switch Focus For example Central Time would be -6. Enable Enable Barge Auto Answer Allow Barge: Auto Answer: Disable -06:00 Barge Time Zone: Disable Auto Answer Enable Hook Enable Off Mute Mic Auto Hook: • Primary Time Server- Here we define the Off IP or FQDN Address of the time Server we want the phone to use. MuteOff Mic: Disable Hook Disable Mute mic For PBXact this is usually your PBX and for PBXtended we recommend using time.schmoozecom.net. Enable Barge Allow Barge: Primary Time Server: time1.schmoozecom.net Disable Barge © Copyright Schmooze Com, 2012

Enable Off Hook

Type:

BLF Key

Label:

4108

Value:

4108

BLF Key

Label:

4109

Value:

4109

BLF Key

Label:

4110

Value:

4110

BLF Key

Label:

4111

Value:

4111

Button 9

Type: Button 10

Type: Button 11

Type:

• Provision Address- This is used to tell the phone what IP or FQDN Address it should use to locate Button Server 12 and pull firmware and configuration files from. This isValue: usually3760286 your PBX IP or FQDN. Speed Dial Label: 3760286 Type:



• Provision Server Protocol- Here you can instruct the phone to use TFTP or FTP protocol for downloading firmware and configuration files. If defining FTP you will need to make sure you have FTP setup on your PBX and what the Username and Password is. Please see the module called “sysadmin” for enabling FTP and the Username and Password. TFTP


FTP

HTTP


Available Phones SIP-T-18P

SIP-T20P

SIP-T22P

SIP-T38G

VP-2009

VP350

SIP-T26P

SIP-T28P

SIP-T32G

• Program Keys- In the example we are going to setup a SIP-T28P phone by selecting the check box next to that option. We will see the screen. We now have the ability to setup 6 line keys as either Line Keys or Speed Dials

Yealink SIP-T28P Line Key 1

Type:

Line Key

Label:

Line

Value:

Line

Label:

Cell

Value:

3760286

Line Key 2

Type:

Speed Dial

Line Key 3

Type:

Line Key

Label:

Value:

Line Key 4

Type:

Speed Dial

Label:

Cell2

Value:

3760286

Line Key 5

Type:

Line Key

Label:

Value:

Line Key 6

Type:

Speed Dial

Label:

Cell3

Value:

3760286

Button 7 BLF Key For each Label: 4107can pick from Value: 4105 types: Type: Types• Button button you the following • LineButton 8 Since Yealink phones do not have dedicated line keys you need to program 1 or more of the buttons on your phone to be your line key soValue: that you4106 can make outbound calls. BLF Key Type: Label: 4108 • Speed Dial- Allows you to program a number that when this button is pressed, will automatically be Button 9 dialed for you.

Type:

Button 10

BLF Key


Label:

4109

Value:

4109

• Button Fields- For each button you can define the following: • Type- Either Line, BLF or Speed Dial. • Label- If the button has a LCD display this is what will be displayed next to the button so you know what each button is for. For example the person name or extension number. • Value- This is what will be dialed or in case of a BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. For Line keys you would leave this blank. • Expansion Module- Some models of Yealink phones support Expansion modules. You can have a total of 2 expansion modules per phone. We setup the Expansion Module buttons just like any other phone button. You will actually map what extensions use which expansion modules and what order they are in the Extension Mapping section. Available Expansion Modules EXP39-1

EXP39-2

• Once you have setup your settings for a specific phone you can uncheck the phone and pick a new phone to setup buttons on. • When done do not forget to press the submit button at the bottom of the page. Now that we have a template created we can go map a phone to use this template. Please see the section Extension Mapping for information on this. Anytime you have extensions mapped to use this profile after making changes and pressing the submit button the configuration files for the device will be updated and you will need to reboot your phone to get the updated changes to the device.


Button 11

Type:

BLF Key

Label:

4111

Value:

4111

Speed Dial

Label:

3760286

Value:

3760286

Button 12

Type:

EndPoint Manager is Currently BETA Xorcom Creation or Edit NewTemplate Aastra Template On this page you can create templates for Aastra Phones

We will create a new template for Xorcom by pressing the New Template Button.


• Template Name- Give Export your template aDuplicate name such as Everyone. Submit Template Name: New Aastra Template

Everyone

Internal External • Destination Address- Here we define what IP Address or FQDN we will program the phone with. This will Switch Focus tell phone how to reach the PBX and wheretotoRinging registerLine and such. You can either type an IP or FQDN or UI the Focus: Submit Export Duplicate Do Not Switch Focus select either the Internal or External radio buttons and it will pull the information from the EPM Global Settings for you. Name: Template Template EnableName Auto Answer Auto Answer: Disable Auto Answer Internal External 10.10.0.1 Destination Address: Enable Mute Mic Mute Mic: DisableFocus Mute to mic Switch Ringing Line UI Focus: Not Switch Enable Barge • Time Zone- Here we define the Do time offset fromFocus 0 that the phone will be located in. For example Central Time Allow Barge: Disable Barge would be -6. Enable Auto Answer Auto Answer: Disable Answer Enable Auto Off Hook -06:00 Time Auto Zone: Off Hook: DisableMute Off Hook Enable Mic Mute Mic: Disable Mute mic On this page Address: you can create templates for Aastra Phones Destination Address Destination

Barge • Primary Time Server- Here we Enable define the IP or FQDN Address of the time server we want the phone to use. Allow Barge: Disable For PBXact this is usually your PBX and Barge for PBXtended we recommend using time.schmoozecom.net

Primary Auto Off Time Hook:Server:

Enable Off Hook

time1.schmoozecom.c Disable Off Hook




• Provision Server Protocol- Here you can tell the phone to use TFTP or FTP protocol for downloading firmware and configuration files. If defining FTP you will need to make sure you have FTP setup on your PBX and what the Username and Password is. Please see the module called sysadmin for enabling FTP and the Username and Password. Provision Server Protocol:


TFTP

FTP

HTTP


Available Phones XP0120P

XP0100P

• Program Keys- In our Example we are going to setup a XP0120P phone by selecting the check box next to that option. We should see a screen like this now and have the ability to setup 6 line keys as either Line Keys, BLF or Speed Dials

Xorcom XP0120P

Line Keys Line Key 1

Type:

Line Key

Label:

Value:

Line Key 2

Type:

Speed Dial

Label:

Cell

Value:

3760286

Line Key 3

Label:

Type:

Value: button submit

Line Key 4

Type:

Label:

Value:

Label:

Value:

Line Key 5

Type:

Line Key

Line Key 6 For each button you can pick from the following types: • Button TypesSpeed Dial Cell3 •Type: Line- Since Xorcom phones not have dedicated keys you have to program 1 or more of the Label: do Value:line3760286 buttons on your phone to be your line key so that you can make outbound calls. Button 7

Label: Value: •Type: Speed Dial- Allows you to program a number that when this button is pressed, will automatically be Button 8 for you. dialed 4107

BLF Key

Type:

BLF Key

Type:

BLF Key

4105

Label:

4108

Value:

4106

Label:

4109

Value:

4109

•Button BLF-9 Busy Lamp Field lets you program a button to monitor another extension and anytime they are on a call the light by the button will be red. You can also press the button at anytime to call the user. Button 10 For each button you can define the following: • Button FieldsBLF Key Line, BLF 4110 Dial •Type: Type- Either or Speed Label: Value:

4110

Button 11

• Label- If the button has a LCD display this is what will be displayed next to the button so you know BLF Key Type: Label: 4111 Value: 4111 what each button is for. Such as the person name or extension number. Button 12

3760286 3760286 Label: •Type: Value- Speed ThisDialis what will be dialed or in case of Value: a BLF, which extension number we will monitor for that button and also when pressed what extension we will dial. For Line keys you would leave this blank.


• Expansion Module- Some models of Xorcom phones support Expansion modules. You can have a total of 2 expansion modules per phone. We setup the Expansion Module buttons just like any other phone button. You will actually map what extensions use which expansion modules and what order they are in the Extension Mapping section.

Xorcom EXP20-1

Soft Keys Button 1

Type:

Line Key

Label:

Reserved

Value:

Reserved

BLF Key

Label:

4101

Value:

4101

BLF Key

Label:

4102

Value:

4102

BLF Key

Label:

4103

Value:

4103

BLF Key

Label:

4204

Value:

4204

BLF Key

Label:

4106

Value:

4106

Button 2

Type: Button 3

Type: Button 4

Type: Button 5

Type: Button 6

Type: Button 7

BLF Key 4107 Type: Label:for a4107 Value: Once you have setup your settings specific phone you can uncheck the phone and pick a new phone to setup buttons Button on it. 8

Type:

BLF Key

Label:

4108

Value:

4108

SubmitType:

BLF Key

Label:

4109

Value:

4109

Type:

BLF Key

Label:

4110

Value:

4110

Type:

BLF Key

Label:

4111

Value:

4111

When done do not forget to press the submit button at the bottom of the page. Button 9

Button 10

Now that we have a template created we can go map a phone to use this template. Please see the section ExtenButton 11 sion Mapping for information on this 12 extensions mapped to use this profile after making changes and pressing the submit button the AnytimeButton you have configuration forDial the deviceLabel: will be 3760286 updated and youValue: will need to reboot your phone to get the updated changes 3760286 Type: filesSpeed to the device.


Extension Mapping Extension mapping is where we link an extension to a MAC Address of a phone and that phone to a specific template we have created. This will cause EPM to write out the configuration files for that phone based on the template. In the example we are going to map Extension 4100 to Aastra 6757i phone with a MAC Address of 00085D245678 and also to use the Expansion Module 675-1 that we created. • First we will need to click on the Extension Mapping section in EPM: EndPoint Manager Global Settings Extension Mapping Aastra Algo AND Audiocodes

• We will now see this table. Cisco

Cyberdata

Extension Mapping Digium

Grandstream Select Extension

Brand

Mitel2000

MAC Address Template

Model

Panasonic

0080f0de3e:

israel

UT670

Remove

2007 Panasonic

Yealink

0015652997

israel

VP530

Remove

2204 Polycom

Grandstream

000b8231f0

default-grandstream

GXV-3175

Remove

4002 Sangoma

Aastra

00085d13B0

XML sample

6739i

Remove

4004 Snom

Digium

000fd30530

XML israel

D70

Remove

4006 Yealink

Aastra

00085d13d7

XML sample

6739i

Remove

Add Extension Export List Image Management

Basefile Edit

Save

Import List

Use Selected

• Press the Add Extension button at the bottom to add a new blank row to the page. Add Extension

• Here we can pick the extension number, brand, define the MAC Address of the phone, pick the template we want to use and what model number the phone is. 4100

Aastra

00085D245678

aastratest

57i

• Scroll to the bottom and pick the “save” button. This will save the information to the database and build the config file for that phone so the phone can retrieve the configuration file. Save © Copyright Schmooze Com, 2012

Use Selected

• We can now go back to the extension we just added. Under the Advanced tab we can pick up to 3 different expansion modules that we want to include as part of this phones configurations. Extension Mapping Select Extension

Brand


Model

2000

Panasonic

0080f0de3e:

israel

UT670

Remove

2007

Yealink

0015652997

israel

VP530

Remove

2201

Aastra

0001112223

sample

55i

Remove

Expansion 1

None

Expansion 2

None

Expansion 3

Advanced

None

• Scroll to the bottom and pick the “save” button. This will save the information to the database and build or rebuild the config file for that phone so the phone can retrieve the configuration file. Use Selected

Save

• Anytime you have extension mapped to use this profile after making changes to the profile you need to go back to the Extension Mapping page and select all the Extensions that are using this Profile and at the bottom of the page pick the rebuild config option and then press the “Use Selected” button. 2201

Aastra

0001112223

sample

MBU400

Remove

2204

Grandstream

000b8231f0

default-grandstream

GXV-3175

Remove

4002

Aastra

00085d13B0

XML sample

6739i

Remove

4004

Digium

000fd30530

XML israel

D70

Remove

4006

Aastra

00085d13d7

XML sample

6739i

Remove

Delete Add Extension Reboot Rebuild Configs Save Save

Export List

Advanced

Import List

Use Selected

• You can also send a reboot command to the phones that are registered with the PBX. Please note only some phone manufactures support this and some only support it if the config file on the sever has changed from what the phone has. In the Extension Mapping section select which phones you would like to reboot then in the drop down at the bottom of the page pick the reboot option and press the “Use Selected” button. 2201

Aastra

0001112223

sample

MBU400

Remove

2204

Grandstream

000b8231f0

default-grandstream

GXV-3175

Remove

4002

Aastra

00085d13B0

XML sample

6739i

Remove

4004

Digium

000fd30530

XML israel

D70

Remove

4006

Aastra

00085d13d7

XML sample

6739i

Remove

Delete Add Extension Reboot Rebuild Configs Save Save


Export List

Use Selected

Import List

Advanced

Type:

Speed Dial

Label:

Value:

3760286

3760286

• Some phones such as the Aastra MBU400 Wireless DECT Phones allow more than one extension to register to the same base station. In the case of an Aastra MBU400 which supports 8 wireless handsets each wire less handset is it’s own extension. To handle this you would create 8 extension entries in the Extension Mapping all with the same MAC address but under the Advanced Option you would pick between Accounts 1 thru 8 for each device and define for each extension the IEMI ID number of each wireless handset. Select Extension

Brand


Model

2000

Panasonic

000b8231f0

israel

UT670

Remove

2007

Yealink

00085d13B0

XML israel

VP530

Remove

2200

Aastra

000fd30530

XML sample

MBU400

Remove

Advanced

000fd30530

XML sample

MBU400

Remove

Advanced

Line:

Account 1

2201

Line:

IEMI:

Handset ID

Aastra Account 3

IEMI:

Handset ID

Image Management • Image Management allows you to upload images such as a company logo. You can then use these images inside a template that supports background images as an option. Please note not all phones and models support this and at this time very few support this feature. • Click the Image Management section of EPM. • We will now see a list of all images we uploaded and also a button to "Upload Images" • Press Upload Images. From here you can upload and GIF, JPEG or PNG that is 256KB or smaller by using the browse button and picking the file from your local computer.

Basefile Editing • Basefile editing is designed to let you edit all the hidden default settings that EPM hard codes for each template created. Editing anything in basefile should only be done by someone who understands how phone configuration options work and what all the options mean. We will briefly show in this guide a simple example of turning off the Call Waiting beep that Aastra phones play. • First we need to go into the Basefile Edit section of EPM and select the template we want to modify. In the example this will be the “Everyone” template. • The parameter of Aastra phones to turn off the Call Waiting beep is "call waiting tone: 0". First you should search for "call waiting tone:” in the browser. We will notice we are not defining this option (so it will not be found) in the base file so it is using the default of the phone which is to play the Call Waiting tone. © Copyright Schmooze Com, 2012

• To set this option to off we will go to the bottom of the page and enter the following information as a new entry by pressing the Add Setting Button. That will bring up a new blank row to allow us to add our settings. • Models= This can be global if we want it for all phones in this template or we can define a list of model numbers separated by commas such as 53i, 51i, 55i, 57i • Phone & FXS= What device type it is. Since this is only for a Phone we will check the box for Phone • Parameter= This is where we define the parameter we want to set such as "call waiting tone". • Attribute= For Aastra phones this can be ignored. Only certain manufacturer support this option. • Value= This is where you set the value. In this case the value is "0" for disabled and "1" for enabled. • Press the “Submit” button when done to save the changes to the database. Pressing the “Submit” button will not add these changes to any existing phones that are using this template by default. Submit

• To push these changes into existing phone configs that are mapped to this template press the "Regenerate Template" button. Add Setting

Regenerate Template

• Anytime we add a new custom entry to a basefile or edit an existing included configuration option it will automatically mark the entry as custom with a check box on the far left side of the table. Any entries that have been marked as custom will never be changed when the EPM module is updated in your PBX since those are custom changes you made from stock defaults. aastra

global

Phone

FXS call waiting tone

0

• To remove a custom entry or an included entry you can check the box on the far right of the screen next to each option and press the “submit” button and the entries will be removed. Make sure you "Regenerate Template" when done so existing phones will get the changes. aastra

9480i

Phone

FXS XML application URI

http://%destination%:%we

• If you remove an entry that is a stock default option that we include with EPM you will see at the bottom of the list all the entries that you removed marked as "Removed From Template" and what the Parameter was that was removed and the "Custom" check box is marked since you modified a default included option. aastra

9480i

Phone


Removed From Template

• You can also at anytime revert the removal of any included entry by checking the delete button on the far right and submitting your changes. This will remove your custom changes to the stock option and restore it back to the defaulted value. aastra


9480i

Phone


Removed From Template

Firmware Management • Most brands of devices that are supported in the End Point Manager will also let you manage the firmware for those devices. There are a few exceptions such as Sangoma and Mitel devices. • To install firmware for a specific brand of phones we will first click on the Firmware Management section of the End Point Manager EndPoint Global Settings Extension Mapping


Advanced Image Management Basefile Edit Firmware Managment

• You will now see a list of brands on the right side of the screen. Firmware Aastra Algo AND Audiocodes Cisco Cyberdata Digium Grandstream Mitel Panasonic Polycom Sangoma Snom Yealink


• In our example we are going to setup Panasonic firmware for our Panasonic devices by clicking on the Panasonic Brand. Firmware Revisions for Panasonic

Available Firmwares

Firmware Slot 1

Firmware Slot 2

1.00 1.01

• From here we will see a list of available firmware versions on the left side and a Slot 1 and Slot 2. You can install a separate firmware version into the two different holding slots. You do this by dragging a firmware version from the Available Firmware into either Slot 1 or Slot 2. Below you will see we dragged both available firmware versions into each slot. Firmware Revisions for Panasonic

Available Firmwares

Firmware Slot 1 1.00

TGP500 12.17 TGP550T04 12.17 UT123 1.061 UT133 1.061 UT136 1.133 UT670 1.022

Firmware Slot 2 1.01


• You can see slot 1 has version 1.00 which consists of different firmware versions for each model of phone listed below the slot number. In slot 1 we see the firmware for the UT123 phone would be 1.061. • To install the firmware press the submit button at the bottom of the page. Submit

• While the firmware is downloading and installing you will see the page refresh with the downloading message. Firmware Revisions for Panasonic

Available Firmwares

Firmware Slot 1

Firmware successfully installed. 1.00



Firmware Slot 2

Firmware downloading and installing. Please wait. 1.01


• At any time you can drag a firmware from a slot back into the Available Firmware box to remove the firmware from that slot number and move a different firmware version into a specific slot number. Firmware Revisions for Panasonic

Available Firmwares

Firmware Slot 1

Firmware successfully installed.

Firmware Slot 2

1.00


• Once you have the firmware installed you can go into any of your templates that you have created and pick which firmware that template should use for the devices that are mapped to your template. Firmware Version Available Phones

Firmware Slot 2 Firmware Slot 1 Firmware Slot 2 Recommended

• You can pick from Slot 1 or Slot 2. You can also pick Recommended and this template will use the recommended version that we have used for all of our base testing.


Network Scan Network Scan is software that will scan your network for all MAC address of all the devices we support and present you all MAC addresses for devices that are currently not mapped in Extension Mapping and let you map those MAC addresses automatically to any extension and template. This allows for quick setup of your phones. Please note network scan can only scan for devices that are on the same physical network as the PBX so if the phones are on a different network it will not find the devices. When you first open the Network Scan page it will start a scan of your network. This can take up to 30 seconds so be patient waiting for the page to load as it is scanning. Once the scan is completed you should see a screen like below.

EndPoint Manager is Currently BETA Available Devices Scan this Subnet (x.x.x.x/x): 10.10.0.0/24

Extension

Scan This Subnet

Brand

MAC

Template

Model

Select

Grandstream

10.10.0.247 00000000000

Select

Select

Select

Cisco

10.10.0.4

00000000000

Select

Select

Select

Cisco

10.10.0.3

00000000000

Select

Select

In our example we see it found 1 Grandstream device and 2 Cisco devices. It will auto fill in the Brand and MAC address and display the IP address to you. From here you simple pick the extension you want to assign this device to and also pick a Template and Model. Just like you do in the Extension Mapping area. Extension

Brand

MAC

Template

Model

Select

Grandstream

10.10.0.247 00000000000

Select

Select

Select

Cisco

10.10.0.4

00000000000

Select

Select

Select

Cisco

10.10.0.3

00000000000

Select

Select

Once done press the submit button at the bottom of the page. The system will then generate the configuration files for the phone and they will now be displayed in the normal Extension Mapping page and you can edit and manage any advanced setting from there.

Extension Mapping Select Extension 4002

Brand grandstream

MAC Address Template 00000000000

grandstream-test

Model GXP-2124

Advanced

You can rescan the network or change the network subnet at the top of the page. We attempt to auto discover the network subnet of the PBX but you may need to change this if it does not discover correct. Scan this Subnet (x.x.x.x/x): 10.10.0.0/24


Scan This Subnet

Extension Page Hooks The End Point Manager hooks into the extension page of your PBX. From the extension page you can view the Brand, MAC Address, Template and Model that each extension is using. Brand

Grandstream

MAC

00000000000

Template

grandstream-test

Model

GXP-2124

You can change any of these setting at anytime and upon submitting the Extension the new configuration file for this extension will be generated. Submit

When creating a new extension you can also set the same 4 options to have the system generate your configuration file for this extension. Brand MAC Template

Select Brand First

Model

Select Brand First

Once you add a device for this extension it will be displayed in the normal Extension Mapping page and you can edit and manage any advanced setting from there.

Extension Mapping Select Extension 4002


Brand grandstream

MAC Address Template 00000000000

grandstream-test

Model GXP-2124

Advanced

Schmooze Com Inc.

(920) 886-8130 http://schmoozecom.com

PBX End Point Manager Admin User Guide - Schmooze Com Inc.

PBX End Point Manager Admin User Guide - Schmooze Com Inc.

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