Problem Solving Tools and New 7 QC Tools 8 - 9 March ... - MyCII.in

CII Naoroji Godrej Centre of Excellence Workshop on Problem Solving Tools and New 7 QC Tools 8 – 9 March 2013 Context: Problem Solving Process helps to ensure that the three basic elements of effective problem solving are used. These are: data, quality tools, and structure. Kaoru Ishikawa developed seven basic visual tools of quality so that the average person could analyze and interpret data. Seven QC tools are used to analyze the production process, identify the major problems, control fluctuations of product quality, and provide solutions to avoid future defects. The new seven QC tools, were developed in 1976 by JUSE. These proactive tools were identified according to their abilities to meet the following criteria: complete tasks, eliminate failure, assist in the exchange of information, disseminate information to concerned parties and use "unfiltered expression" (saying things as they are). The new tools include: relations diagram, affinity diagram (KJ Method), systematic (tree) diagram, matrix diagram, matrix data analysis, process decision program chart (PDPC) and arrow diagram. New 7 QC Tools are proposed to work in conjunction with the current, more reactive, tools of problem solving which include: cause and effect diagram, Pareto chart, check sheet, histogram, scatter diagram, control chart and various graphs (known as old seven QC tools). Quality control has entered a new era of development that is expanding management's role and responsibility. In response, organisations must look beyond the reactive nature of the present tools to remain competitive in the quality arena. The new seven QC tools are not intended to replace the original 7 QC tools, but rather aid in addressing the challenges the new quality control era poses. New seven QC tools are made to analyze non-quantity data mainly. These tools are not mutually exclusive, but are actually complementary to each other. Managers should choose tools based on the work that they need to perform and they should consider how different tools can work with each other. For example, a prioritization matrix can be used to determine which activities should be prioritized and then the relationship between these activities can be illustrated through an activity network diagram. Coverage and contents: The workshop will cover the following: • Importance of Breakthrough Thinking • Problem Solving Process • Construct and use the following quality tools: Check Sheets Pareto Charts Cause & Effect Diagrams Histograms Stratification Scatter Diagrams • Explain how Control Charts can be used to manage variation • New Seven QC Tools: relations diagram, affinity diagram (KJ Method), systematic (tree) diagram, matrix diagram, matrix data analysis, process decision program chart (PDPC) and arrow diagram. • Examples and Case Studies Participants’ Profile: The workshop is meant for engineers/ managers from sales and marketing, design and development, planning, manufacturing, quality and service charged with the responsibility of both reactive and proactive problem solving in their own functional areas as well as across functions both from manufacturing and service organisations. The Faculty: The workshop has been conceived, structured and will be conducted by Mr. Shanti Sarup, an ex Tata Motors senior executive who has conducted a number of successful programmes both for Tata Motors engineers and managers as well as for its supply base and other organisations. He is a certified Quality Engineer from RWTUV and a trained lead assessor for QS9000. Mr. Shanti Sarup is also expert in topics such as SPC, Seven Basic Tools of Problem Solving, Variation Control, Problem Solving Process, Quality function deployment, Design of Experiments, Quality Circles,

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Economics of Quality, Six Sigma, Predictable Quality and FMEA, etc. He has conducted programmmes on these topics, for Tata Motors, CII and a number of other organizations. Schedule : 8 March 2013 8 – 9 March 2013

Registration - 9:45am to 10:00am Sessions - 10:00am to 5:30pm

Venue : CII Naoroji Godrej Centre of Excellence, Godrej Station-Side Colony, Opposite Railway Station, Vikhroli (East), Mumbai – 400 079 Participation Fees (on non-residential basis) : Type of Organisation CII Members (Large Medium)

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Fees per Participant Rs 9500/-

Service Tax (12.36%) Rs 1174/-

Total Participation Fees Payable Rs 10674/-

CII SSI Members Rs 7500/Rs 927/Rs 8427/Non Member Companies Rs 10500/Rs 1298/Rs 11798/Fees include participation, course material (hard copies), working veg lunch and tea / coffee. Advance payment of fees is to be drawn in favour of “Confederation of Indian Industry” payable at Mumbai. A discount of 10% on fees will be admissible on three or more nominations from an organisation only where payment is received in advance (on or before 1 March 2013). Participation fees is non-refundable / non-adjustable against any other programme of CII, but change in nomination(s) is accepted. Registration : Prior registration for participation by the sponsoring companies is necessary. Number of admissions will be limited to 25. Certificate of Participation will be given to the participants. Nominations & Enquiries : S D Puranik, Executive Director CII Naoroji Godrej Centre of Excellence Godrej Station-Side Colony Opp Railway Station, Vikhroli (East) Mumbai – 400 079

Tel : (022) 2574 5146 / 5148 Fax : (022) 2574 3361 Email : [email protected] / [email protected]

CII Naoroji Godrej Centre of Excellence Workshop on Problem Solving Tools and New 7 QC Tools 8 – 9 March 2013 We nominate the following manager/s to attend the Workshop Name

Designation

Email / Telephone

1 2 3 Our Cheque / Demand Draft dated __________ No. _________ for Rs. ________________ drawn in favour of “Confederation of Indian Industry” payable at Mumbai is enclosed. Name:______________________________________________ Designation : ____________________________ Organisation : ________________________________________________________________________________ Address : ____________________________________________________________________________________ ____________________________________________________________________________________________ CII Membership No : _________________________ Telephone : _______________________________________ Fax : _______________________________Email : __________________________________________________ Signature & Stamp of the Nominating Authority : _____________________________________________ • •

Participation fee is non – refundable / non-transferable against any other programme of CII. However change in nomination(s) is accepted. Workshop is non – residential.

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