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Product Development Framework for the Service Science
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October 2018
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DOI: 10.13140/RG.2.2.24120.60164
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Thesis for: PhD · Advisor: Prof. P.C Mmom Project: Process and Products Innovation Lab: Ayodele Otaiku's Lab Ayodele Otaiku
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Abstract
Hamilton Medical AG Service science is emerging as a distinct eld. Its vision is to discover the underlying logic of complex service systems and to establish a common language and shared frameworks for service innovation. It is trans-disciplinary approach adopted for research and education on service systems. Service is the application of competence for the bene t of another entity. Service involves at least two entities, one applying competence and another integrating the applied competences with other resources and determining bene t (value co-creation), a win-win outcomes when entities interact (people, businesses, governments). Service systems are value co-creation con gurations of people, technology; internal and external service systems connected by value propositions, and shared information (such as language, laws, measures, models, etc.). It enable graduates from various disciplines to become T-shaped professionals or adaptive innovators; and develop appropriate organizational arrangements to enhance industry-academic collaboration; work with stakeholders to include sustainability measures; It make public service systems more comprehensive and citizen-responsive; encourage public hearings, workshops and brie ngs with other stakeholders to develop service innovation road maps. It service science co-creation of my doctoral thesis makes commercialization of the outcomes of the research outcomes external validated for market driven production. Visits www.aratibiotech.com; www.huetzresearch.com and Video available on You Tube: Visit: YOU Tube Aratibiotech Limited https://www.youtube.com/watch? v=pG2ODAx3ICY Keywords: Service science, Service systems, Co-creation, value, Innovation ecosystem; Framework Product development
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