RESUME GUIDE

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Your resume is a summary of your qualifications for a specific job or internship. The main goal ... Use the following guidelines as you create or edit your resume.
RESUME GUIDE for MA Candidates in Counseling, Leadership and MFT Your resume is a summary of your qualifications for a specific job or internship. The main goal of a resume is to generate interviews with employers. Use your resume to highlight your relevant skills and accomplishments. To view additional job search information online, visit the Career Services website at www.sandiego.edu/careers and select Resumes and Interview Preparation in the Students section.

Make sure your voicemail greeting is professional.

YOUR NAME Address Phone Email Address _________________________________________________________________

Use an email address that conveys professionalism.

EDUCATION University of San Diego Graduate degree Credential (if appropriate)

San Diego, CA Expected graduation date

Undergraduate University City, State Degree and Major Graduation date Include minor and study abroad List overall and/or major grade point average if 3.0 or above Include relevant academic honors

Feature your achievements from the most relevant experiences.

Increase visual impact through selective use of bold, underlining, and capitalization.

EXPERIENCE Dates of employment Job Title ORGANIZATION City, State • Describe your achievements here, starting with active verbs. • Make your descriptions energetic and relatively short. • Present the most significant responsibilities first.

Spell check and review your resume carefully for errors.

Job Title Dates of employment ORGANIZATION City, State • Bullet format is preferred by many employers. • Focus on results, skills, leadership, initiative and teamwork. SKILLS

Focus on skills the employer is seeking.

Include foreign language skills. Emphasize computer software programs. Avoid listing general skills (like communication skills) but include skills specific to your field. OTHER HEADINGS

Activities and service provide a fuller picture of you as a candidate.

Include one or two additional headings that highlight your accomplishments or leadership positions. These sections might include:

Limit your resume to 1-2 pages. Use a common font like Arial or Times New Roman.

ACTIVITIES ATHLETICS COMMUNITY SERVICE HONORS LEADERSHIP PROFESSIONAL ORGANIZATIONS

USD Career Services • Hughes 110 • 619-260-4654 • [email protected] • www.sandiego.edu/careers

Resume Checklist Employers may spend less than a minute evaluating your resume. They prefer resumes that are easy to read and created in a familiar format. Use the following guidelines as you create or edit your resume. FORMAT •

Templates: Avoid resume wizards and resume software templates. They are difficult to edit and do not allow you to present information in the most effective format.



Length: Experienced graduates can use a two-page resume while recent college graduates should continue to use a one-page resume.



Font: Choose a basic, easy-to-read font such as Times New Roman, Arial or Helvetica in 10-12 point size. Use black font color.



Paper: To print, use 8 ½” x 11” resume-quality paper in a light color such as white or off-white. Use matching paper for a cover letter.



Spacing: Margins of 0.7 to 1 inch and double-spacing between headings improves readability.



Layout: Use bullets, bold, capitalization, and underlining sparingly to call attention to the most important information. Leave some white space to create an uncluttered look.



Reverse Chronological Order: Present most recent information first.



Professionalism: Eliminate all errors by using spell check first, and then by asking several other people to proofread.



Document Title: Use your name in the document title when emailing your resume as an attachment. Example: Tom.Torero.doc

CONTENT •

Image: Decide what overall impression you want your resume to communicate. Does it show that you are a leader, a team player, a counselor, an innovator, a fundraiser, or something else?



Style: Start phrases with action verbs to convey enthusiasm and achievement. Sample verbs include: Advised, Analyzed, Assisted, Coordinated, Created, Developed, Evaluated, Guided, Handled, Implemented, Increased, Led, Maintained, Managed, Organized, Performed, Planned, Presented, Processed, Researched, Served, Sold, Taught, Trained, Wrote. See handout entitled “Resume Action Verbs” for more ideas.



Objective: Using an objective is optional. If you include an objective, make it brief and specific to a particular job or career field.



Summary of Qualifications: A candidate with significant experience in a career field may choose to start a resume with a brief overview of professional skills.



Section Headings: Group your experience to reflect your strengths. Common headings include: EDUCATION

LEADERSHIP EXPERIENCE

EXPERIENCE

COMMUNITY SERVICE

SKILLS

ATHLETICS

ACTIVITIES

PROFESSIONAL AFFILIATIONS



High School: Omit high school information from a resume at the graduate school level.



References: List your references on a separate page: see handout entitled “Reference Lists for the Job Search.”



Cautions: Never reveal confidential data on your resume such as your social security number or date of birth. Do not list a personal website if it includes any nonprofessional content.

Clint M. H. Torero 5998 Alcala Park ● San Diego, CA 92110 ● (555) 555-5555 ● [email protected]

EDUCATION University of San Diego, San Diego, CA Master of Arts in Counseling • Specialization in Clinical Mental Health Counseling • Eligible for NCC status; passed National Counselor Exam April 2010 Loyola Marymount University, Los Angeles, CA Bachelor of Arts in Sociology

Expected May 2011

May 2006

EXPERIENCE Clinical Mental Health Counseling Intern 9/10 to present The Burn Institute San Diego, CA • Conduct intakes and assessments with clients • Meet with counseling staff to develop treatment plans • Co-lead weekly burn survivor group counseling sessions with up to 12 clients • Conduct ongoing individual counseling sessions with burn survivors and family members • Keep detailed and confidential case notes • Facilitate fire and burn prevention education sessions in the community Graduate Assistant 9/09 to present University of San Diego, Student Leadership San Diego, CA • Coordinate and implement Emerging Leaders program for 50+ first-year students • Assist Director with developing curriculum and arranging for speakers • Meet individually with 12 first-year students to develop personal leadership goals • Identify students with transition concerns and refer them to the appropriate services on campus English Teacher 9/08 to 5/09 Colegio de Amigos de San Juan San Juan, Costa Rica • Taught daily and weekly English lessons to adolescents and adults • Developed curriculum, selected textbooks, and assessed student needs • Used cultural sensitivity to work effectively while living abroad • Completed TESOL (Teaching English to Speakers of Other Languages) certification Special Events Assistant 2/06 to 6/08 Magdalena Ecke Family YMCA Encinitas, CA • Ensured smooth running of special event fundraisers through detailed planning • Worked closely with development staff and volunteer board to raise money • Coordinated and motivated more than thirty volunteer committee members and part-time staff • Organized and processed large amounts of data into logical and accessible forms while maintaining attention to detail • Promoted to full-time coordinator after three-month internship due to excellent performance AFFILIATIONS and COMMUNITY SERVICE Student Member, Association for Clinical Mental Health Counselors Crisis Volunteer, American Red Cross, 2009 to present • Completed 26 hour training SKILLS Fluent in Spanish Proficient in Microsoft Word, Excel, Access, and PowerPoint. Familiar with SPSS statistical software.

Hector E. Torero 5998 Alcala Park San Diego, CA 92110

(555) 555-5555 [email protected]

SUMMARY Higher education professional with experience advising academically at-risk students • Proven leader in developing and facilitating workshops to promote student success and retention • Adept at collaborating across departments to best address student needs • Experience creating and maintaining websites using Contribute and Dreamweaver

EDUCATION M.A. Higher Education Leadership

University of San Diego

May 2011

B.A. Social Welfare High Honors

University of California, Berkeley

May 2007

EXPERIENCE Assistant Director 08/09-Present Undergraduate Seminar Programs California State University, San Marcos • Manage daily operations of office including scheduling and supervising office staff and peer advisors • Coordinate the Freshman Seminar Program including scheduling, budget management, correspondence, publicity, evaluation, and website • Maintain the Freshman and Senior Seminar Program websites and the online resources guide • Serve on university committees including Undergraduate Student Experience Group, Weekend Programming Task Force, and Residential Education Team • Provide individual advising to undergraduate students on academic probation, make referrals, and develop customized academic assistance plans • Coordinate administration of surveys and student learning assessments Graduate Assistant 07/08-07/09 Office of Student Learning Initiatives University of San Diego • Coordinated logistics for series of FRESH@USD workshops conducted in the fall semester • Provided individual advising to first and second-year students on academic probation, made referrals, and developed a customized academic assistance plan for each student • Assisted in training and ongoing supervision and support of peer advisors and student workers • Distributed and collected assessment instruments Project Assistant 06/07-06/08 Kids Included Together San Diego, CA • Coordinated volunteers and independent contractors for special event support/in-house projects • Tracked training evaluations in database and produced monthly reports for grant administrator • Represented organization at non-profit fairs and conferences • Supported staff members in event planning and office management AVID Tutor Torrey Pines High School

08/07-12/07 San Diego, CA

Workshop Leader & Peer Mentor Student Learning Center

01/03-08/05 University of California, Berkeley

Summer Bridge Resident Assistant Residential and Family Living

06/05-08/05 University of California, Berkeley

Michelle Francine Torero 5998 Alcala Park • San Diego, CA 92110 • (555) 555-5555 • [email protected]

EDUCATION Master of Arts in Marital and Family Therapy University of San Diego

May 2010 San Diego, CA

Bachelor of Arts in Psychology University of Houston

May 2008 Houston, TX

EXPERIENCE Marital and Family Therapist-in-Training: Practicum Jan 2010 - April 2010 Center for Community Counseling El Cajon, CA • Initiated and maintained therapeutic alliance with clients, applied active listening, expressed empathy and unconditional positive regard, formulated and implemented treatment plans • Observed other counselors’ sessions • Engaged with practicum team, provided feedback to others and utilized feedback non-defensively • Co-facilitated two 6-session family therapy groups • Demonstrated the ability to work effectively with diverse personalities and populations

Tutor Aug 2009 - Dec 2009 University of San Diego Athletic Department San Diego, CA • Provided USD athletes with academic assistance and educational guidance • Edited student writing assignments and improved reading proficiency Site Coordinator Sept 2007 - May 2008 After School All-Stars Houston, TX • Worked 20 hrs/wk as coordinator for inner-city after-school programs based in low-income housing sites • Created and implemented academic, athletic, and creative arts classes • Maintained participant records, youth evaluations, progress reports, and site budget Instructor Independence House, Inc. • • •

Jan 2007 - Dec 2007 Houston, TX

Assisted in the supported living of persons with developmental disabilities, schizophrenia, mood disorders, personality disorders, and other mental illnesses Completed incoming consumer assessments and Individual Service Plans Worked in collaboration with case managers, therapists, and other day program instructors to ensure clients’ emotional health and overall well-being

Michelle Francine Torero / Resume / Page 1 of 2

COMMUNITY SERVICE Creative Writing Coordinator Jan 2010 - April 2010 The Corner Club House San Diego, CA • Created, implemented, and maintained a creative writing class/support group at a non-profit, prevocational and socialization facility for adults with mental illness Aug 2009 - Jan 2010 Operations Assistant San Diego Gay Men’s Chorus San Diego, CA • Assisted with budgeting, fundraising, event planning, and raising community awareness of the gay, lesbian, and transgender populations Bereavement Aide Aug 2006 - May 2007 Lightbridge Hospice Bellaire, TX • Provided comfort, care, companionship, and support to individuals diagnosed with terminal illnesses • Completed 8-hour Bereavement Volunteer Training

PROFESSIONAL DEVELOPMENT Co-Presenter April 2010 Western Psychological Association Annual Conference Portland, OR • Conducted poster session on drinking patterns among Greek vs. Non-Greek college students April 2009 Participant International Conference on Child and Family Maltreatment San Diego, CA • Attended a one-day session on attachment-based theory and intervention Volunteer Research Assistant Jan 2008 University of Houston, Infant Vision Lab Houston, TX • Performed social behavioral assessments on 10-month old infants at risk for developing autism • Executed Event Related Potential testing on infants at risk for developing autism • Coded social interaction videos for selected infant behaviors

SKILLS • •

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; SPSS statistical software Conversant in Spanish

Michelle Francine Torero / Resume / Page 2 of 2

NANCY TORERO 5998 Alcala Park San Diego, CA 92110 (555) 555-5555 [email protected]

SUMMARY OF QUALIFICATIONS Development professional with extensive experience in the field of fundraising, donor cultivation, and account management. Proven track record in strategic planning, relationship-building, and creation of marketing communications. Expertise in cross-functional team building, training, copywriting and editing. Dedicated to building true partnerships that result in success for all parties. EDUCATION University of San Diego Master of Arts in Nonprofit Leadership and Management

San Diego, CA May 2010

Indiana University Bachelor of Arts in Telecommunications, Minor in Business

Bloomington, IN May 1998

EXPERIENCE University of San Diego San Diego, CA Director of Annual Giving 2007-Present Manage the direct mail program, telefunding center, and the President’s Club.  Actively seek out cross-functional partnerships to identify and address areas in which the enhancement of systems and the creation of process will result in a higher level of service to internal and external customers resulting in measurable success.  Cultivate, solicit and steward annual donors to increase income and grow donor participation through direct mail and student calling campaigns.  Develop and implement centralized strategic solicitation plan in collaboration with the schools and college, athletics, BusinessLink USD, parent relations, and alumni relations.  Manage the President’s Club through the creation and implementation of a comprehensive plan that identifies, solicits and cultivates annual donors of $1,500+.  Collaborate with research office to identify prospects, coordinate events and communicate to members.  Personally solicit and cultivate donors, and coordinate involvement with development officers. University of California, San Diego San Diego, CA Assistant Director of Development, Chancellor’s Associates 2005-2007 Oversaw the Chancellor’s Associates program, which focuses on unrestricted leadership annual gifts and the cultivation and stewardship of major donors.  Actively solicited, cultivated and stewarded the major supporters of the University through a recognition program of 500 donors who are responsible for contributing approximately $240 million.  Increased new/renewing Chancellor’s Associates donors 65% and 466% respectively over prior fiscal year.  Developed an operating plan integrating direct mail and telefund efforts of annual giving and collaborations with multiple development units.  Instituted targeted recruitment strategies and meaningful donor engagements while overseeing program generating $600,000 in annual revenue through face-to-face and direct mail solicitations.  Created an active volunteer structure to engage in peer-to-peer solicitations where previous volunteer involvement was minimal and passive.

Nancy Torero, Page 2

American Heart Association San Diego, CA Regional Director, Corporate Relations 2000-2004 Developed partnerships with corporate and media entities to garner increased community awareness and revenue for both the organization and the donor.  Transformed static charitable sponsorships into leveraged marketing and public relations collaborations resulting in a shift in perception of the American Heart Association to a true cause marketing partner.  Engaged prospects and donors throughout California, Nevada and Utah with varied initiatives based on their philanthropic intent and unique areas of interest.  Created strategy to expand corporate support and brand awareness through inventive marketing partnerships that resulted in an average annual increase in revenue of 123% and $1.9 million in media value.  Originated an online promotion with Yahoo! that delivered true marketing benefits, new dollars, and heightened awareness for both organizations.  Spearheaded marketing acquisition campaign using both print and online venues generating $59,400 for youth programs.  Provided leadership and training on corporate relations best practices to staff, resulting in enhanced account cultivation, innovative proposal development and successful client follow-up and evaluation.

MANAGEMENT PROJECTS American Civil Liberties Union (ACLU) of San Diego Ethics Evaluation Board Manual Center for Community Solutions Three-Year Fundraising Plan Facilitation of Board of Directors Annual Retreat and Training Media Arts Center, San Diego Sol Cinemas Business Plan San Diego Crew Classic $1.5 Million, Three-Year, Capital Campaign Feasibility Study San Diego Teen Court Special Event Plan Fiscal Policy Procedures Manual San Diego Women Film Foundation Body Image, Media, and Young Women Program Design

Sofia C. Torero 5998 Alcala Park ▪ San Diego, CA 92110 ▪ 555.555.5555 ▪ [email protected] EDUCATION University of San Diego San Diego, CA Master of Arts in Counseling, School Specialization May 2010 • Pupil Personnel Services Credential • NBCC - National Board Certified Counselor qualification in progress • Chi Sigma Iota International Honor Society for Counseling • American School Counselor Association Arizona State University Bachelor of Science in Psychology • Psi Chi National Honor Society for Psychology • Graduated cum laude

Tempe, AZ May 2006

COUNSELING EXPERIENCE Mark Twain High School San Diego, CA Practicum/Fieldwork Spring 2009 & Fall 2010 • Facilitated a weekly group for pregnant teens • Managed caseload of ten students from various ethnic and cultural backgrounds • Created and delivered classroom guidance lesson on “Making Healthy Choices” • Attended and supported students in sex education classes • Established positive rapport with students, teachers, and counselors • Developed and conducted a needs-based assessment for students Canyon Crest Academy San Diego, CA Fieldwork Fall 2010 • Trained on student software information systems • Observed 504 and IEP meetings • Provided parents with information and resources regarding their children • Organized and led a Student Study Team meeting for a tenth grade student • Delivered presentation to sophomores on high school/college requirements Carmel Valley Middle School San Diego, CA Fieldwork Spring 2010 • Planned and led parent meetings concerning students’ academics • Facilitated a weekly group for seventh and eighth grade females • Investigated suspected case of child abuse and filed CPS report • Directed multiple conflict mediation sessions with students • Assisted in scheduling students for summer school using the Aeries Portal • Attended student and parent articulation session for incoming seventh graders

Sofia C. Torero

page 2

INSTRUCTIONAL EXPERIENCE Oceanside Unified School District San Diego, CA Substitute Teacher Spring 2008 • Instructed and worked with a diverse population of students in grades K-12 Carlsbad Unified School District San Diego, CA After School Teacher Fall 2007 • Helped organize and plan activities for elementary school children, including tutoring services, weekly activities, and sports • Served as a role model and authority figure in the school environment Outdoor Outreach San Diego, CA Surf Trip Leader 2007 & 2008 • Coordinated and participated in surfing and camping trips • Provided surf instruction to build confidence in underprivileged youth from drug recovery centers and homeless shelters Wright Elementary School District Santa Rosa, CA Americorps Member 2005-2006 • Mentored four ESL students daily in grades K-3 • Focused on reading fluency and comprehension • Observed consistent improvement in reading levels through monthly assessments LEADERSHIP Center for Student Support Systems (CS3) University of San Diego

San Diego, CA 2008-2010

Coordinator for Training Committee • Organized autism training for counseling students • Planned the incoming student group interview and The SPARC Academy Awards Researcher • Conducted a year-long research study on AB1802 conferences • Selected as team leader for action research project • Presented at the American Counseling Association conference and the American Educational Research Association conference Co-Director of Operations • Managed and provided leadership for the students in the Center Operations Group (COG) • Planned and directed New Student Orientation and the CS3 Retreat • Led monthly meetings with the COG and Director of Operations • Served as a spokesperson and interviewee for the Council for Accreditation of Counseling and Related Educational Programs (CACREP) team visit