SAMSUNG GALAXY S4 MINI ENJOY SUPERFAST DOWNLOADS ...

THE TELSTRA BUSINESS CATALOGUE EXCLUSIVE OFFERS FOR ABN HOLDERS VALID 29 OCT - 25 DEC

LET’S ™ WORK

INSIDE DOT (DIGITAL OFFICE TECHNOLOGY)™, BIZESSENTIALS, BUSINESS PHONE SYSTEMS, MOBILES, MOBILE BROADBAND AND TABLETS

ENJOY SUPERFAST DOWNLOADS ON THE NETWORK WITHOUT EQUAL

SAMSUNG GALAXY S4 MINI The Samsung Galaxy S4 Mini offers a compact design with a 4.3" screen that fits perfectly in the palm of your hand. With Group Play to wirelessly transfer documents and S Translator, it’s the ultimate business companion.

60

$

/MTH

Business Performance Plan PLUS $4/mth handset payment when you stay connected for 24 months. Min Cost is $1,536 ($64/mth) or $552 RRP when you buy the mobile outright. See page 14 for information on standard charges. THE TELSTRA MOBILE NETWORK OFFERS 4G IN ALL CAPITAL CBDS AND ASSOCIATED AIRPORTS, MANY SURROUNDING SUBURBAN AREAS AND IN OVER 100 REGIONAL AREAS. YOU’LL AUTOMATICALLY SWITCH TO OUR FASTEST AVAILABLE 3G IN OTHER COVERAGE AREAS AROUND AUSTRALIA. CHECK COVERAGE AT telstra.com/coverage.

JENNIFER CORNWALL BUSINESS SPECIALIST TELSTRA STORE CASTLE TOWERS The Samsung Galaxy S4 Mini has a small compact design but has not compromised on performance. It has many popular features like the S Memo, S Planner, and S Translator – all useful tools to help business customers work smarter.

WATCH WATCH THE THE VIDEO VIDEO telstra.com/business/dot telstra.com/business/galaxys4mini

2013 Winner Nick Haddow – Bruny Island Cheese Co

BE INSPIRED BY THE TELSTRA BUSINESS AWARD WINNERS Founded by Nick Haddow after a 10-year odyssey working with specialist cheese makers in Europe and Australia, artisan cheese maker, Bruny Island Cheese Co., won the title of 2013 Telstra Australian Business of the Year. Meet Nick and all of the incredible Telstra Business Awards’ national winners at telstrabusinessawards.com

BIG THINGS ARE HAPPENING FOR TELSTRA BUSINESS CUSTOMERS 2 | FOR T’S & C’S SEE INSIDE BACK COVER

CONTENTS DOT (Digital Office Technology)™

04-07

BizEssentials 08-09 Business Phone Systems

10-11

Mobiles 12-16 Mobile Broadband

17

Tablets 18 Terms and Conditions

From now on, we’re saying thanks whenever we can with instant rewards and once-in-a-lifetime experiences. With access to pre-sale tickets to the hottest music gigs, to $10 standard movie tickets and special access to major sporting events. For full details visit telstra.com/thanks

19

A LITTLE BIT ABOUT TELSTRA FOR BUSINESS When you’re running your own business, you need a partner that’ll help get you connected, provide industry leading technology solutions and be there for support when you need it. At Telstra, our ongoing commitment is to remain your most valuable resource. We’re continually searching for better ways to help you do business and get the most from Australia’s largest and most reliable mobile network and extensive fixed line network. We believe in building the future of Australian business and we are continually investing in our networks to ensure they give every one of our customers a competitive edge.

goals. When you’re a Telstra business customer, you can be assured that we are doing our best to keep you connected, and offer you the communications tools that help you achieve more everyday.

To support your business, we have over 270 locations around Australia that are business accredited. All of our specialist staff are accredited in a combination of mobile, data and voice solutions, and will help understand and work to the unique needs of your business.

OUR AWARDS

We see that our role is to offer information and solutions that address your business challenges, and help you achieve your

2013 Frost & Sullivan Asia Pacific ‘Telecom Cloud Service Provider of the Year’

2013 J.D. Power study two years in a row ‘Highest in Wireless Network Quality Performance’ 2012 World Communication Awards ‘Best Mobile Operator’

02 By phone If you can’t get away from the office we’re always available to talk over the phone. Call us on 13 2000

SPECIALISTS YOU CAN TRUST When you visit a Telstra Business Centre or Telstra Business Accredited store, you can be sure they are committed to understanding your unique communication needs. The consultants are trained extensively to become certified specialists in business communications across a combination of voice, mobiles and data services, and use this knowledge to tailor specific solutions to your specific needs.

CONFIDENCE Wherever you see the Telstra Business Accredited symbol you can be confident of receiving the advice, service and support your business demands.

FIND YOUR NEAREST SPECIALIST

5 WAYS TO GET IN TOUCH 01 In person We have over 270 locations around Australia that are business accredited. It couldn’t be easier to find out more. telstra.com/business/partners

YOUR LOCAL ACCREDITED SPECIALIST

04 CrowdSupport® Want impartial advice or expertise? Share tips about products and services. telstra.com/business/crowdsupport 05 Social media Catch us 24 hours a day, 7 days a week. Visit facebook.com/Telstra24x7 or if you prefer to tweet, follow us @telstra

We have over 270 locations around Australia that are business accredited, 88 of which are dedicated Telstra Business Centres. Find your nearest at telstra.com/business/partners

03 Online Looking for more information, education or to browse our products and services? Visit us online at: telstra.com/business telstra.com/business | 3

PUT WORKLOAD PROBLEMS TO BED WITH DOT FROM TELSTRA

Multi-tasking isn’t always easy, especially when you need to be in more places at once. Thankfully DOT (Digital Office Technology)™ helps small companies like Stephen Muller’s bridge the gap. Tetra has been making natural bedding since 1949. When Stephen Muller bought the business several years ago, he set about reinvigorating the brand and growing sales into the millions across Australia through major department stores and retailers, as well as through distributors overseas. Tetra’s tea tree snuggle beds and pillows are all handmade, so the business needs to quickly scale up when big orders come in. Stephen says he rarely encounters any problems getting extra production workers on to meet demand, but he’s yet to find an effective way to replicate himself. Management tasks take up a lot of Stephen’s time “I’m trying to do everything 4 | FOR T’S & C’S SEE INSIDE BACK COVER

to develop the front of the business. Sometimes I haven’t been able to supply the demand [but] mostly they’re normal challenges, like time management, cost management, resource management, customer management… we sometimes struggle to keep everyone efficient.” “Ever since we got DOT from Telstra there’s been a really noticeable improvement in productivity, connectivity and also a reduction in cost.” Stephen started with the DOT Core Plan, which includes high-speed fixed broadband, and a main business line. He then added 2 extras - Alarm and Fax Line. Sequential ring is one of DOT’s easy-touse call features that now helps him work effectively across several areas of the business, regardless of whether he’s in the office or not. He admits there’s a lot of multitasking, such as taking orders while he’s travelling, but it’s better than having to get back to a customer later when he’s in the office.

THE BENEFITS OF CALL MANAGEMENT Stephen says DOT gives him the flexibility he always wanted from his business. He can work when he likes, knowing DOT is set up so that more calls reach him.

DOT’s optional call management features include a virtual receptionist which allows for seamless call switching that will direct calls to the right person in the business. Calls for Stephen are often directed to his mobile as he spends most of his time out and about. Meanwhile his staff in the Bondi office or Windsor factory are reachable on a desk phone, cordless handset or mobile, depending on what they’re working on.

“EVER SINCE WE GOT DOT FROM TELSTRA THERE’S BEEN A REALLY NOTICEABLE IMPROVEMENT IN PRODUCTIVITY, CONNECTIVITY AND ALSO A REDUCTION IN COST.” “Our Day DOT was when we realised that we could all be in the factory or out of the factory and still be connected.”

Find out how DOT is transforming other businesses visit telstra.com/dot/casestudies

DOT (DIGITAL OFFICE TECHNOLOGY)™

DAY DOT™, THE FIRST DAY OF THE REST OF YOUR BUSINESS If you’re a small business looking for a professional edge, DOT is the all-in-one solution that can transform your business.

$240 WELCOME CREDIT You might be eligible for a welcome credit if you haven’t had a fixed broadband service with Telstra in the 3 months prior to taking up your Core Plan and when you stay connected for 24 months.

WATCH THE VIDEO telstra.com/business/dot

WHAT IS DOT? DOT is the all-in-one fixed, mobile and broadband solution that’s transforming small business. DOT manages your calls, gets you online, helps you work remotely, takes care of fax and EFTPOS, and does it all on one simple bill.

01

CHOOSE YOUR DOT CORE PLAN

Our four DOT Core Plans provide you with a high-speed fixed broadband service and a main business line, plus the following features:

DOT CORE PLANS 24 month term

MINIMUM COST

It’s a flexible package with building blocks. Start with choosing a Core Plan (Step 01) and then add the plans you need and skip the plans you don’t (Steps 02, 03, 04). If the Core Plan covers everything then jump straight to Step 05.

We’ll take care of getting your new service installed and working. Your DOT solution comes with on-site set up and a one hour mentoring session over the phone to help you get the most out of your new service.

Simultaneous and sequential ring Direct and forward calls across your fixed and mobile phones, so more calls reach you.

Free On-Account Calling Calls between eligible services on your account are free in Australia.

Voice2Email Listen, forward, save or delete voicemails from your desktop. Shared Allowances Your calling and data allowances can be shared across eligible services on your account.

115/MTH

$

135/MTH

$

National Broadband Network ready DOT technology is NBN ready so you will not have to upgrade your hardware when NBN becomes available at your premises. We’ll help make sure your move to the NBN is as hassle-free as possible.

185/MTH

$

$

265/MTH

$2,760

$3,240

$4,440

$6,360

DATA ALLOWANCE

50GB

250GB

500GB

1000GB

HARDWARE

IP Phone & Router included




for 24 months including hardware and installation

FREE ON-ACCOUNT CALLS WITHIN AUSTRALIA

Staff can talk for free between eligible fixed and mobile services on your DOT account

LOCAL CALLS

INCLUDED

INCLUDED

STANDARD NATIONAL CALLS

30¢ per minute

INCLUDED

INCLUDED

INCLUDED

STANDARD NATIONAL MOBILE CALLS

30¢ flagfall + 30¢ per minute

30¢ flagfall + 30¢ per minute

INCLUDED

INCLUDED

Data 0.1¢/MB once data allowance is exceeded.

telstra.com/business/dot | 5

02

NEED MORE PHONE LINES?

The DOT Office Plans give you additional voice lines to your DOT Core Plan if you have multiple work stations in your office. You get a call allowance, smart calling features, and you have the option for a new digital phone or you can use your existing phone. VIEW CALL RATES FOR OUR OFFICE PLANS AT telstra.com/business/dot

DOT OFFICE PLANS

OFFICE 35

MONTHLY COST in addition to the cost of your Core Plan

MINIMUM COST for 24 months including $115 Core Plan

CALL ALLOWANCE for standard national and mobile voice calls from your fixed line

OPTIONAL HARDWARE

03

OFFICE 50

OFFICE 75

24 month term

$

35

$

$3,600

$

50

75

$

$3,960

35

$

50

$4,560

UNLIMITED

digital phone starting from $10/mth for 24 months. Min cost $240.

NEED MOBILES? SEE THE RANGE OF SMARTPHONES OR BRING YOUR OWN PHONE PLANS AVAILABLE AT telstra.com/business/dot

Choose from four mobile plans which give you a call and data allowance, plus a range of smartphones to choose from.

DOT MOBILE PLANS

MOBILE 60

MOBILE 80

MOBILE 100

MOBILE 130

24 month term

MONTHLY COST in addition to the cost of your Core Plan


CALL ALLOWANCE for standard Australian numbers (excludes use overseas)

DATA ALLOWANCE for use in Australia

HARDWARE

$

60

$4,200

$

60

1GB

$

80

$4,680

$

80

1.5GB

130

$

$5,160

$5,880

100

UNLIMITED

2GB

3GB

$

smartphones starting from $0/mth when you stay connected for 24 months.

2 min standard call $0.90. Data $0.10/MB once data allowance is exceeded. Data allowance can be shared.

6 | FOR T’S & C’S SEE INSIDE BACK COVER

100

$

04


NEED INTERNET ON THE GO?

Choose from three mobile broadband plans to use when you’re on the move – use it to connect your tablet or laptop, or to top up the data allowance on your mobile plan. SEE THE LATEST RANGE OF USB, MOBILE WI-FI AND TABLETS AVAILABLE AT telstra.com/business/dot

DOT MOBILE BROADBAND PLANS 24 month term

MOBILE BROADBAND 4GB

MONTHLY COST

$

in addition to the cost of your Core Plan


DATA ALLOWANCE for use in Australia

EXCESS DATA CHARGE PER MB in Australia

OPTIONAL HARDWARE

05


35

$


50

95

$

$3,600

$3,960

$5,040

4GB

(0.85¢/MB)

8GB

(0.61¢/MB)

15GB

10¢

10¢

10¢

(0.62¢/MB)

range of devices starting from $6/mth when you stay connected for 24 months. Min cost $144

ADD YOUR EXTRAS

There are extras you can add to your package to keep your business running smoothly. You’ll get one easy bill to keep things simple.

TO LEARN MORE ABOUT THE EXTRAS VISIT telstra.com/business/dot

VIRTUAL RECEPTIONIST

HUNT GROUP

EFTPOS LINE

FAX LINE

ALARM LINE

BROADBAND BACKUP

Automatically answer and direct incoming calls

Automatically sends incoming calls to the next available line

Add a dedicated line for your EFTPOS machine

Add a dedicated line for your fax machine

Add a fixed line for your back to base alarm

Mobile broadband access to the internet if your fixed broadband goes down

10/MTH

$

10/MTH

$

$

20/MTH plus usage

06

NEXT STEPS

$

20/MTH plus usage

$

20/MTH

$

15/MTH

plus usage

24 month term. Min cost $360

Contact your local Telstra Business Centre who will build a DOT solution to help transform your business. Find your nearest Centre at: telstra.com/business/partners telstra.com/business/dot | 7

BUNDLING IS THE BUSINESS When you supply critical parts to some of the country’s most important heavy industries, it’s good to know that your own back office operations are simpler to manage. A husband and wife company based in Brighton, Victoria - Bagnall supplies flowmeters, pressure switches and transducers to the chemicals, automotive, power generation, mining and manufacturing sectors. Marjorie runs the administration side of the business while husband Tony deals with sales and manages the supply chain. “It’s a very technical business but that doesn’t mean our administration systems have to be”, Marjorie said. Marjorie was reviewing the company’s information and communications technology needs and thought they could be consolidated. She spoke to experts at a Telstra Business Centre who suggested she bundle her fixed phone and broadband into a package called Telstra T-Bundle BizEssentials®. 8 | FOR T’S & C’S SEE INSIDE BACK COVER

“BIZESSENTIALS HAS DEFINITELY MADE DOING BUSINESS EASIER FOR US.” From $80 per month for 24 months (min cost $1,979, including $59 activation fee for new services). BizEssentials can cover a fixed phone line and Telstra’s broadband on one bill. Calls between up to 10 fixed lines and mobiles on the same bill are free within Australia and the basic plan comes with a generous 50GB of internet data. Marjorie chose the Max Plan giving her included calls to local and long distance numbers from her fixed line, as well as Telstra and non-Telstra mobile phones in Australia. So she no longer has to worry about large downloads or how many local calls she makes.

The 500GB of monthly broadband data that comes with the plan is more than enough for Marjorie and Tony’s needs. “I’m very happy with the switch and my charges now come to me on one convenient bill,” Marjorie said. “Bundling our services means we know what we’re going to be charged each month.”

“THE TELSTRA BUSINESS BROADBAND SERVICE IS VERY FAST AND RELIABLE.” “BizEssentials has definitely made doing business easier for us.”

For more real life business stories visit smarter.telstrabusiness.com

BIZESSENTIALS

THE ESSENTIALS FOR YOUR BUSINESS

$100 WELCOME CREDIT Transfer your broadband service from another service provider to Telstra on a BizEssentials plan and you could receive a once-off $100 welcome credit when you stay connected for 24 months.

BizEssentials is the ideal solution for business owners looking to manage their calling and broadband services as simply as possible. We’ve bundled together both products at one great price so you can get on with the job.

01

PICK YOUR PLAN

BIZESSENTIALS PLANS 24 month term

MONTHLY COST 24 MONTH TERM

Consider the kind of calls your business makes and your internet usage and pick the plan that best suits the needs of your business. All of our BizEssentials plans include: • 1 Fixed Phone (PTSN) Service • 1 Telstra Business Broadband Service •F ree standard on-account calls. On-account calling means you won’t pay for calls so long as the numbers are listed on your T-Bundle BizEssentials account. In other words staff can talk amongst themselves for free on up to 10 mobiles and fixed lines while in Australia. •1 registered domain name and hosting for up to 24 months with eligible Australian domains • MessageBank® • Calling Number Display

BASIC PLAN

$

EVERYDAY PLAN

80

100

150

$

Min cost $1,979

FREE ON-ACCOUNT CALLS WITHIN AUSTRALIA

MAX PLAN

$

Min cost $2,459

Min cost $3,659

INCLUDED

FOR UP TO 10 FIXED AND MOBILE SERVICES WITHIN AUSTRALIA

INCLUDED

LOCAL CALLS NATIONAL LONG DISTANCE (STD®) CALLS

80¢ per call

INCLUDED

INCLUDED

CALLS TO MOBILES IN AUSTRALIA

36¢ per min 45¢ connection fee

36¢ per min 45¢ connection fee

INCLUDED

MONTHLY DATA ALLOWANCE

50GB

250GB

500GB

UPLOADS

UNLIMITED

EXCESS DATA CHARGE

0.1¢ per MB (capped at $300 per month)

Min cost includes a $59 Activation Fee for new BizEssentials Plans.

02

CHOOSE YOUR GATEWAY

Choose between our two gateways or bring your own compatible gateway to any BizEssentials plan. Our gateways come with an easy to follow self-install CD.

03

ADD EXPERT INSTALLATION

STANDARD BUSINESS GATEWAY

PREMIUM BUSINESS GATEWAY

WHAT IT DOES

WHAT IT DOES

Basic network with Wi-Fi connectivity and ethernet ports

Advanced network, security protection and remote working capability

144

$

RRP

or $72 when you sign up to a BizEssentials plan for 24 months.

$

240

RRP

It’s easy to get up and running with our expert installation service. For just $144, a Telstra technician will visit your premises and: • Connect your new router to the internet • Upload your username and password to the router • Test the connection Alternatively, you can always set up your new gateway with the self-install CD. telstra.com/business/bizessentials | 9

HOW A UNIQUE COMMUNICATIONS PACKAGE HELPED CENTRAL COAST CONVEYANCING point of contact to manage all our Central Coast Conveyancing one communications and the team at Telstra knew that when they fit the bill”. expanded into their new NSW Central Coast office, “AT CENTRAL COAST CONVEYANCING EVERY PHONE they would need a CALL COUNTS. WITH THE communications solution TELSTRA COMMUNICATION to mirror their focus on SYSTEM AND AD ON HOLD WE CAN TURN EVERY CALL INTO customer service. AN OPPORTUNITY.” Providing excellent customer service for the last 7 years had taken Central Coast Conveyancing to a new level, and Managing Director Darren Casey had to look at his expansion options. “We wanted more from our new phone system. A solution that would help manage our calls, promote our professional business image and grow with our business. These were the key ingredients on our wish list. Our business comes through the phone, so first impressions really count”, Darren explained. “We wanted 10 | FOR T’S & C’S SEE INSIDE BACK COVER

The Ericsson LG iPecs 50 telephone system coupled with Ad on Hold was the perfect solution. Telstra Ad on Hold is an add on extra that allows businesses to communicate their brand messages or current offers to customers who are waiting on hold. With it, Central Coast Conveyancing had all the functionality they needed. The phone system and Ad on Hold service appear on a single monthly bill, and with

one point of contact and a trusted name, it couldn’t be easier for the team at Central Coast Conveyancing. “The Ad on Hold functionality gives us an opportunity to inform our customers about the exceptional service that Central Coast Conveyancing provides.” Darren continued. So apart from the efficiency benefits experienced by Central Coast Conveyancing, there is also a cost benefit. The solution has helped deliver the excellent customer service that they are renowned for. The solution is packed with all the features and expandability they require. “Telstra has really delivered huge value to our business, and all so seamlessly and without fuss”.

BUILD A BETTER COMMUNICATIONS SOLUTION

BUSINESS PHONE SYSTEMS

Whether you need to expand, relocate or upgrade your phone systems, we can develop and deliver a solution that’s tailored to the way you do business.

01

PICK THE HARDWARE FOR YOUR BUSINESS

ERICSSON-LG QUICK REVIEW “The Ericsson LG system coupled with Ad on Hold has added immense value to our business”

We have one of the largest ranges of fully featured business phone systems from the world’s leading manufacturers, so we’re sure we’ll have the perfect solution for your requirements. Speak with a specialist at your local business system accredited store or Telstra Business Centre to find a phone system tailored to the way you do business.

Darren Casey Managing Director Central Coast Conveyancing

VIEW THE FULL RANGE ONLINE telstra.com/business/tbs

02

ADD ON EXTRAS Video Conferencing The latest HD video technology helps to bring people together, and increases your efficiency by saving travel time and costs. Professional services Use our skills and experience to deploy and integrate the right phone system and technology for your business. Integrated Communications Use a range of integration applications to connect on any device or platform, keeping your team on top of their workload. SIP Connect Use the latest IP Calling technology to converge all your voice and data traffic onto the Telstra Next IP® network service.

PLEASE HOLD

Ad on Hold Make the most of a captive audience – use professionally recorded messages to keep your customers up-to-date while they’re waiting or on hold.

03

CHOOSE YOUR PLAN

Your business calling patterns and communication expenses will be thoroughly analysed before we recommend a plan that is perfectly tailored for you. For our full range of plans visit telstra.com/business/tbs

04

SELECT YOUR MAINTENANCE

Whichever maintenance level you choose, technical support can be reached 24/7 to ensure everything runs smoothly.

05

PICK YOUR PAYMENT OPTION

Purchase outright, choose from our 12 or 24 month repayment options, or enter into a rental or finance lease agreement and get all your charges on a single Telstra bill.

telstra.com/business/tbs | 11

MANAGING AND COLLABORATING TEAMS WITH TELSTRA Like many small businesses that work away from the office, Motorsport Safety & Rescue faced regular problems with sharing information and connecting. Owner Geoff Becker found his solution with Telstra.

Like many small businesses that work in the field, Motorsport Safety & Rescue’s five-person management team is often out of the office, sometimes in different parts of the country. “We’re travelling a lot and we’re not a big team, so when the key players are out of the office, one of the problems we’ve faced is sharing information,” notes Becker. His crews previously had to download all event files onto their laptops or tablets before heading to the track. “We have a large pool of casuals and that takes a lot of co-ordination, it was an absolute nightmare. Lots of long phone calls, [plus] trying to download files when there was slow connectivity in places was just horrible.”

With the help of Telstra Mobile Wi-Fi devices and Australia’s largest and most reliable mobile network, Motorsport Safety & Rescue now manages all of its documents in the Cloud with Microsoft Office 365. Now that Becker uses the Cloud for storage, the team no longer need to email files, worry about version control of documents or wait for documents to be downloaded.


THE NETWORK WITHOUT EQUAL The Telstra Mobile Network covers 99.3% of the Australian population - unmatched by any other mobile network in Australia.

“It’s easier to review documents; it’s easier to keep an eye on schedules. The biggest thing is just being able to share files – I can ring my guy in Hobart and say, ‘Look can you draft up something on this particular job’, and then I can go in and access it without sending files back and forth.”

Right now, if you have a 4G device, you can experience Telstra 4G speeds in all capital CBDs and associated airports, many surrounding suburban areas and in over 100 regional areas. Check coverage in your area at telstra.com/coverage

“WE GET GOOD SERVICE FROM OUR TELSTRA BUSINESS CENTRE, GOOD SUPPORT FROM REAL PEOPLE.”

Our 4G covers two-thirds of the Australian population growing to 85% by December 2013. What’s more, you’ll automatically switch to our fastest 3G in other coverage areas around Australia.

SHARING INFORMATION IN THE FIELD When Becker visited his local Telstra Business Centre to discuss his field work challenges, he was keen to start using Telstra Mobile Wi-Fi 4G devices and get Telstra SIMs into his team member’s smartphones, and tablets so they’d have access to the coverage and speed of the Telstra Mobile Network. The local manager at the Business Centre suggested a complete solution for Motorsport Safety & Rescue which included new SIMs for the Team and shifting to a cloud-based Microsoft® Office system to improve collaboration across multiple locations.

For more real life business stories visit smarter.telstrabusiness.com

“Now we’ve got [Microsoft] Office 365, so we’re using Outlook for email and calendars; and staff can access documents from more locations in Australia. “We’ve noticed the difference – we’ve just gone leaps and bounds from where we used to be.”

Telstra rigorously tests all mobiles. Those with the ‘Blue Tick’ have been tested to take you places where some others can’t. These mobiles will give you the best possible experience on the Telstra Mobile Network.

THE TELSTRA MOBILE NETWORK OFFERS 4G IN ALL CAPITAL CBDS AND ASSOCIATED AREAS. YOU’LL AUTOMATICALLY SWITCH TO OUR FASTEST AVAILABLE 3G IN OTHER

NOKIA LUMIA 625 WORK HARD PLAY HARD

MOBILES TELSTRA AWARDED ‘HIGHEST IN WIRELESS NETWORK QUALITY PERFORMANCE’ 2013 J.D. POWER STUDY TWO YEARS IN A ROW

NOKIA LUMIA 625 ROSS CATANZARITI GOOD GEAR GUIDE “The Lumia 625 comes with many of the same range of Nokia-exclusive apps as higher priced models. It features Nokia’s new Smart Camera app, which first debuted on the Nokia Lumia 925. The capture and edit tool comes with Best Shot, Action Shot and Motion Focus features.”

NOKIA LUMIA 625 LEIGH STARK GADGET GUY “When you’re looking for a new smartphone, the combination of 4G LTE and a big screen normally means a large price tag, but Nokia’s Lumia 625 aims to prove that you can get both without spending big.”

SMART CAMERA WITH ACTION SHOT

THE BEST APPS WITH WINDOWS PHONE 8

To take all those important business images.

A more powerful experience, so you can connect with work colleagues on the go.

LONGER LASTING BATTERY

PERSONALISE YOUR PHONE

So you can keep working for longer. Streaming, texting, or chatting.

Changeable shells so you can make your phone stand out from the crowd.

NOKIA LUMIA 625

60

$

Business Performance Plan PLUS $0/mth handset payment when you stay connected for 24 months. Min Cost is $1,440 ($60/mth) or $336 RRP when you buy the mobile outright. See page 14 for information on standard charges.

WATCH AIRPORTS, MANY SURROUNDING SUBURBAN AREAS AND IN OVER 100 REGIONAL COVERAGE AREAS AROUND AUSTRALIA. CHECK COVERAGE AT telstra.com/coverage

/ MTH

telstra.com/business/nokia625

telstra.com/business/mobiles | 13

FLEXIBILITY, RELIABILITY AND CHOICE Business the way you choose, with a great range of mobiles and plans on Australia’s largest and most reliable mobile network.

01

PICK YOUR PLAN

NO LOCK-IN BUSINESS PLANS

Business changes constantly and sometimes you need to change with it. With No Lock-In Business Plans you have freedom and flexibility on a month-to-month basis.

BUSINESS PERFORMANCE BYO PLANS BUSINESS PERFORMANCE PLAN If you have a phone you like using, you can BYO phone. Sign up for 12 months and enjoy the benefits of the Telstra Mobile Network with great value monthly rates and inclusions.

CHOOSE THE PLAN THAT SUITS YOU FREEDOM & NO LOCK-IN FLEXIBILITY BUSINESS MONTH-TO-MONTH PLANS CONTRACT WITH NO LONG TERM COMMITMENT

MONTH-TO-MONTH

GREAT INCLUSIONS

BUSINESS PERFORMANCE BYO PLANS

WITH YOUR CURRENT MOBILE CHOOSE A

PLAN & A NEW MOBILE ON MRO (MRO MAY BE EXTRA)

12 MONTH TERM

BUSINESS PERFORMANCE PLANS 24 MONTH TERM

VALUE TO SPEND ON VOICE CALLS AND MMS

HERE’S WHAT’S INCLUDED IN YOUR PLAN

$

60

$

80

$

50

$

60

/MTH

/MTH

Min cost $600

$

/MTH

Min cost $720

60

$

/MTH

Min cost $1,440

$

/MTH

80

/MTH

Min cost $1,920

600

$

800

Time for a brand new phone? With Business Performance Plans, sign up for 24 months and then choose a new mobile that you can pay off over the term of your contract. See step 02 and page 13 for a few smartphones in our range. If you’d rather choose in person, come in store to find the best mobile for you.

100

$

80

$

$

/MTH

$

/MTH

130

/MTH

100

/MTH

Min cost $960

Min cost $1,200

100

$

$

/MTH

Min cost $2,400

$

900

SMS

UNLIMITED

ON-ACCOUNT CALLS

FREE VOICE CALLS BETWEEN ELIGIBLE MOBILES ON THE SAME ACCOUNT

130

/MTH

Min cost $3,120

UNLIMITED

DATA

1GB

1.5GB

2GB

3GB

MESSAGEBANK®

Standard charges for diversion and retrieval

Unlimited diversion and retrieval



BONUS

—

$2.50 flat rate calls 9am-5pm weekdays

Unlimited calls 9am-5pm weekdays

Unlimited calls all day everyday

STANDARD CHARGES

2 minute standard call $2.38. $80 Plan: $2.50 for standard calls 9am-5pm weekdays Data $0.10/MB once data allowance is exceeded.

ALL TO STANDARD AUSTRALIAN NUMBERS (EXCLUDES USE OVERSEAS) 14 | FOR T’S & C’S SEE INSIDE BACK COVER


MOBILES IT’S THE LITTLE THINGS THAT MAKE BUSINESS EASIER When you sign up for an eligible 24 month plan, you can purchase accessories and pay them off over the term of your plan. There are $120 and $240 Accessory Repayment Options, and if you choose an accessory that is priced more than these amounts you can pay the difference upfront. Ask us how.

02

WANT A NEW PHONE?

SONY XPERIA Z1 (4G)

HTC ONE MINI (4G)

TELSTRA DAVE™ (4G)

STAR FEATURE

STAR FEATURE

STAR FEATURE

Water resistant body with 5" full HD screen

Catch up on business at a single glance with HTC BlinkFeed™

Shock and water resistant for wearing those hard knocks at work

80

$

/ MTH

Business Performance Plan PLUS $0/mth handset payment

60

$

/MTH


60

$

/MTH


When you stay connected for 24 months. Min cost is $1,920 ($80/mth).



OR $696RRP to buy mobile outright



WATCH

telstra.com/business/xperiaz1

WATCH

telstra.com/business/onemini

WATCH

telstra.com/business/dave

See page 14 for information on standard charges.

KEEP YOUR HANDS ON THE WHEEL JABRA EASYVOICE BLUETOOTH HEADSET

39

$

Including both a car and USB charger, this headset gives you crystal-clear sound quality. Compact and comfortable, it makes it easier to concentrate on an important call.

RRP

AIRPORTS, MANY SURROUNDING SUBURBAN AREAS AND IN OVER 100 REGIONAL COVERAGE AREAS AROUND AUSTRALIA. CHECK COVERAGE AT telstra.com/coverage

telstra.com/business/mobiles | 15

03

SHARE YOUR DATA

Make your data go the distance with our new Business Performance Data Share Packages, allowing you to share your mobile data allowance between your smartphone and SIM-ready tablet or laptop.

BUSINESS PERFORMANCE DATA SHARE PACKAGES - EXAMPLE PACKAGE

$

CHOOSE A PLAN

ADD $10 TO SHARE YOUR DATA

60

$

70/MTH

/MTH

Business Performance Plan

Business Performance Data Share Plan

1GB OF DATA (WITHOUT DATA SHARE) $600 OF CALLS & MMS UNLIMITED SMS FOR YOUR MOBILE

ADD A SIM CARD FOR YOUR ADDITIONAL DEVICE

10/MTH

$

Business Performance Data Share SIM

SHARE YOUR DATA ALLOWANCE BETWEEN YOUR SMARTPHONE AND SIM-READY DEVICE. PACKAGE INCLUDES 1 SIM. YOU CAN PURCHASE 3 SIMS PER PACKAGE AT $10/MTH FOR EACH ADDITIONAL SIM

1GB BONUS DATA OFFER FOR THE FIRST 12 MONTHS

TOTAL PACKAGE

$

80/MTH

1GB

Business Performance Data Share Package Min cost $1,920

BONUS DATA PER MONTH

EACH MONTH YOU RECEIVE 1.1GB OF DATA ALLOWANCE TO SHARE BETWEEN YOUR SIM-READY DEVICES, $600 OF CALLS & MMS PLUS UNLIMITED SMS FOR YOUR MOBILE

FOR THE FIRST 12 MONTHS WHEN YOU TAKE UP A DATA SHARE PACKAGE BETWEEN OCT 1 AND DEC 31 2013

ALL TO STANDARD AUSTRALIAN NUMBERS (EXCLUDES USE OVERSEAS)

Enjoy the peace of mind of having extra data to use for work or play when you’re out and about.

NEED MORE DATA ALLOWANCE?

DATA PACKS

1

3

GB

15

$

/MTH

$

8

GB

30

/MTH

GB

$

60

/MTH

FOR USE IN AUSTRALIA

GOING OVERSEAS? NOW GET 5 TIMES MORE DATA 16 | FOR T’S & C’S SEE INSIDE BACK COVER


MOBILE BROADBAND

BROADBAND THAT MOVES WITH YOU

WATCH THE VIDEO Take a closer look at the functions and features of our 4G mobile Wi-Fi devices. telstra.com/business/overlandoffice

Gain seamless on the go access to your apps, docs, email and the internet, with mobile broadband solutions to keep your business moving. You’re good to go whilst you’re working on the road on Australia’s largest mobile network.

01

FIND YOUR DEVICE

Here are two brilliant options when it comes to connecting your business world on the mobile network with Australia’s largest 4G coverage. Both devices are available on all of our mobile broadband plans, so what’s best for you?

TELSTRA USB 4G

TELSTRA MOBILE WI-FI 4G

WHAT IT DOES

WHAT IT DOES

Connects up to 5 Wi-Fi enabled devices simultaneously with 4 hours battery life

Plug this into your laptop USB to get mobile broadband on the go

$

50

8GB

/MTH

$

(0.61¢/MB)

Mobile Broadband Business Plan PLUS $5/mth device payment

50

02

$

35/MTH

$

Data to use in Australia

When you stay connected for 24 months. Min cost is $1,344 ($56/mth) plus usage. Excess usage is 10¢/MB.

WATCH

MOBILE BROADBAND BUSINESS PLANS

(0.61¢/MB)



When you stay connected for 24 months. Min cost is $1,320 ($55/mth) plus usage. Excess usage is 10¢/MB.

PICK YOUR PLAN

8GB

/MTH

50/MTH

telstra.com/business/wifi4g

$

95/MTH

150/MTH

$

24 month term

Min cost $840

Min cost $1,200

Min cost $2,280

Min cost $3,600


4GB

8GB

15GB

25GB

to use in Australia

(0.85¢/MB)

(0.61¢/MB)

EXCESS DATA CHARGE

Telstra’s International Casual Traveller Data Packs now give you 5 times the amount of data than before, for the same price. So you can use the web, apps and email on your mobile device in 50 selected countries as soon as you touch down. It’s all about giving you peace of mind – Telstra helps you manage your data usage by sending you SMS alerts every time you use 20MB of data on your mobile device. That way you’ll know how much data you’re using. It’s easy to get started. Simply activate roaming and purchase an International Casual Traveller Data Pack online at telstra.com/business/overseas or call 13 2000 before you travel. AIRPORTS, MANY SURROUNDING SUBURBAN AREAS AND IN OVER 100 REGIONAL COVERAGE AREAS AROUND AUSTRALIA. CHECK COVERAGE AT telstra.com/coverage

(0.62¢/MB)

(0.59¢/MB)

10¢/MB STARTING FROM

29

$

/MTH

For 100MB to use over 30 days across 50 selected countries. SMS alerts only available if you have an SMS capable device.

telstra.com/business/mobilebroadband | 17

TABLETS

TABLETS FOR WORK AND PLAY

WE WERE AWARDED THE GIZMODO BEST MOBILE BROADBAND 2012 – EDITOR’S PICK AND READER’S CHOICE AWARDS

Our tablets put you in full control of your business and personal life. Information and applications are available at your fingertips when on the go. This is your connected life in 4G.

01

FIND YOUR DEVICE

With large touch screens and intuitive navigation, our tablets are so easy to use you’ll wonder how you ever lived without one. Here are just some of our tablets, on plans we recommend. Come in store to see our full range of tablets and plans.

SAMSUNG GALAXY NOTE 10.1 4G

TOSHIBA PORTÉGÉ Z10T CELERON

STAR FEATURE

STAR FEATURE

Embedded ‘S Pen’ stylus for natural writing on screen

$

50

8

02

$

GB

/MTH

(0.61¢/MB)


PICK YOUR PLAN

The PC experience you’re used to, with Windows® 8 Pro




WATCH

WATCH

telstra.com/business/galaxynote

$

35/MTH

$

50/MTH

$

95/MTH

150/MTH

$

Min cost $840

Min cost $1,200

Min cost $2,280

Min cost $3,600


4GB

8GB

15GB

25GB

(0.85¢/MB)

(0.61¢/MB)

CANVAS FIRST 30 DAYS FREE WITH YOUR FIRST SUBSCRIPTION

20

$

telstra.com/business/toshiba

24 month term

per license on a month to month basis

Replace paper-based processes with easy to use electronic forms on compatible mobile devices. Access thousands of templates to suit your business or create your own.

(0.62¢/MB)

(0.59¢/MB)

10¢/MB

EXCESS DATA CHARGE


(0.61¢/MB)

When you stay connected for 24 months. Min cost is $2,160 ($90/mth) plus usage.

to use in Australia

03

8GB

/MTH


MOBILE BROADBAND BUSINESS PLANS

ADD YOUR MOBILE APPLICATIONS

50

MICROSOFT OFFICE 365 SMALL BUSINESS OFFER FIRST 30 DAYS FREE FOR ELIGIBLE NEW CUSTOMERS

7.90/MTH

$

Per user for 24 months when you have an existing eligible service. Min cost $181.70.

Access emails, contacts, calendars and documents from a PC, smartphone or tablet whether you’re in the office or on the go.

THE TELSTRA MOBILE NETWORK OFFERS 4G IN ALL CAPITAL CBDS AND ASSOCIATED AIRPORTS, MANY SURROUNDING SUBURBAN AREAS AND IN OVER 100 REGIONAL AREAS. YOU’LL AUTOMATICALLY SWITCH TO OUR FASTEST AVAILABLE 3G IN OTHER COVERAGE AREAS AROUND AUSTRALIA. CHECK COVERAGE AT telstra.com/coverage

TERMS AND CONDITIONS

THINGS YOU NEED TO KNOW Valid from 29 October - 25 December 2013. Device prices and repayments and product range in this catalogue are for Telstra stores and may differ at Telstra Licensed stores, Telstra Shop Online and at Telstra Partners. Purchases made via Telstra Shop online will incur a delivery charge.


4-7

DOT Core Plan DOT (Digital Office Technology) is only available in locations where an ADSL2+ service of sufficient quality is available. All your DOT components must be on the same account and within Australia to receive free on-account calls and shared data and call allowances. You cannot share unlimited allowances or allowances between fixed and mobile services. Included allowances exclude some usage such as calls to premium numbers (e.g. 19xx numbers), calls to 1234, 12455 and 12456 numbers, satellite numbers, InfoCall 190, radio paging and operator assisted calls (eg most 12xx numbers). Unused allowances expire monthly. If you cancel early, you must repay equipment costs in addition to any early termination charge. Welcome Credit If you receive a welcome credit, and you cancel your Core Plan before the end of your contract term, you may have to pay a portion of the credit back.

T-BUNDLE BIZESSENTIALS

8-9

Service not available in all areas. Excess data charges are 1¢/MB (charged per MB or part) and are capped at $300/ mth. Unused allowances expire monthly. Included calls exclude some usage, such as calls to premium numbers (e.g. 19xx, 1300 and 13 numbers), and international calls. Domain name subject to availability and meeting the eligibility criteria. Welcome Credit If you cancel early you must repay the full amount of the credit to us.

TELSTRA BUSINESS SYSTEMS

10-11

Offer only available through participating TBS accredited partners.

MOBILES

1, 12-16

Telstra Business Performance Plans, Telstra No Lock-In Business Plans and Business Performance Plan Data Share Packages Included allowances, Unlimited/Flat Rate Calls and Unlimited SMS excludes some usage such as calls/ SMS/MMS to premium numbers (e.g. 19xx numbers), 1234, 12455 and 12456 numbers, Pivotel numbers, some satellite numbers, operator assisted and info calls (eg most 12xx numbers), Call Answer, Memo, PhonePage, bulk SMS sending services, content charges and use while overseas. Unused allowances expire monthly. Local time means the time at the mobile tower that transmits your call. If you are near a state border, the mobile tower may be in a different time zone to you, and your call may be timed. Business Performance Plan Shared Data Packages Your Package includes a Telstra Business Performance Data Share Plan and a Telstra Business Performance Data Share SIM Plan. You can have up to 5 Telstra Business Performance Data Share Packages on the same account and you can have up to three Telstra Business Performance Data Share SIM Plans per Data Share Package. You will need to pay $10/mth for each additional SIM Plan you take up. You can share your included data allowance between these Data Share services and Telstra Business Mobile Data Packs on the same account. 1GB Bonus Data Offer If you cancel your Business Performance Plan Data Share Package or Business Performance Plan Data Share BYO Package, or move to an ineligible plan, the 1GB bonus data will immediately be removed. Telstra No Lock-In Business Plans If you cancel your plan you will receive a pro-rata refund of your monthly charge and your included call allowance will be pro-rated for the billing cycle.

Bring Your Own (BYO) Handsets You need to BYO handset to take up this plan. Be sure to check that your device supports 3G-850MHz, to ensure you get the best possible experience on the Telstra Mobile Network. Check your device manual or manufacturer’s website. See telstra.com/device for more information. Mobile Repayment Options (MRO) If you cancel early the remaining handset payments will be higher as you’ll no longer receive a credit to offset your handset cost. Accessory Repayment option (ARO) ARO is available in selected stores to eligible customers when you connect to an eligible 24 month plan. If you cancel early you must repay any remaining ARO repayments.

TELSTRA MOBILE BROADBAND & TABLETS

17-18, 20

Mobile Broadband Business Plan Charges apply for excluded usage including, Java, Next G network data services (e.g. Mobile Foxtel), content charges, circuit switched data services, and all use overseas. If you exceed your included data allowance, you will be charged 10c/MB. Unused allowance expires monthly. Data allowance may be shared across Eligible Services on your Single Bill. Eligible Services are Telstra Shared Mobile Broadband Plans connected on or after 2/8/11 and Telstra Business Mobile Advantage Plans. Device Repayment If you cancel early the remaining device payments will be higher as you’ll no longer receive a credit to offset your device cost. International Casual Traveller Data Packs Your data allowance cannot be used for call, SMS, MMS charges (including content charges) while overseas and cannot be used for data usage in Australia or countries outside the 50 selected countries. Check our itinerary builder to confirm how much you will be charged for other mobile usage in the countries you are visiting. If you use all of your data allowance, or use data outside the selected countries, data usage costs $3.00 per MB (charged per KB or part thereof). Any unused data allowance will be forfeited at the end of the 30 day period. The 50 selected countries can be found in Our Customer Terms on Telstra.com. Our SMS data usage alerts do not include any data used in Hong Kong and can only be received by mobile devices which are SMS capable. Although we’ve enabled services with services provider(s) in the countries you’re visiting, we can’t guarantee mobile services will be available at all times.

OFFERS

user numbers, hardware & software configuration and download source/upload destination. 4G Devices Some location based services currently only work with 3G. Your phone may switch to 3G or you may have to manually enter your location to access these services. $10 Movie Tickets Only available online for Event Cinemas, Greater Union, Birch Carroll & Coyle, Village branded cinemas and Moonlight Cinemas in Australia. Ticket price includes booking fee and GST. Surcharge applies for VMAX and 3D. Not valid for Gold Class, movie marathons, special events and alternate content. Not valid in conjunction with any other promotion or discount. Purchase is strictly upon availability and a maximum of 10 tickets available per transaction. Tickets cannot be exchanged or refunded. J.D. Power Award Telstra received the highest numerical score among wireless network providers in the proprietary. J.D. Power Asia Pacific 2012-2013 Australian Wireless Network Quality Performance StudySM. 2013 study based on 2,003 total responses measuring four providers and measures opinions of wireless users about the quality of their service. Proprietary study results are based on experiences and perceptions of consumers/businesses/business users surveyed February 2013. Your experiences may vary. Visit jdpower.com Android, Google Play and other marks are trademarks of Google Inc. For use and modification of the Android Robot, the Creative Commons line should be included with the legal lines: The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Xperia is a trade mark of Sony Ericsson Mobile Communications AB. Microsoft® Office 365, Microsoft and Windows are registered trade marks of the Microsoft group of companies. Intel, the Intel Logo, Intel Inside, Intel Core, Ultrabook, and Core Inside are trademarks of Intel Corporation in the U.S. and/or other countries. GSM Association 2009 GSM and the HD VOICE GSM Logo are registered and owned by the GSM Association. The spectrum device and TM are trade marks and ® are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556.

18

Microsoft Office 365 Small Business Offer The offer is available to new Microsoft Office 365 or Microsoft Online Services subscribers who have a Telstra business broadband or mobile service . Available domain names are .com.au or .net.au. Maximum 25 licences. Canvas Mobile App First 30 days free offer available when you take up a new license. Standard charges apply after trial. Canvas trial trial limited to a maximum of 499 licences.

GENERAL NOTES Telstra 4G Typical download speeds of between 2Mbps and 40Mbps are available to 4G devices in 4G areas. Outside 4G areas, you will switch to our fastest available 3G speeds. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination. Telstra 3G Typical download speeds of 1.1Mbps – 20Mbps can be experienced in all capital CBD’s, airports, much of the associated metropolitan areas and many regional and other locations. Outside these areas, the remaining metropolitan areas and many other regional and rural locations support typical download speeds from 550kbps to 8Mbps and elsewhere 550kbps to 3Mbps. Typical customer upload speeds are 300kbps- 3Mbps in all capital cities and major regional areas and elsewhere 300kbps-1Mbps. Actual speeds vary due to factors such as location, distance from the base station, local terrain,

SEE YOU SOON Thanks for taking the time to browse through our catalogue. If you have any more questions please get in touch. ONLINE telstra.com/business FIND AN ACCREDITED SPECIALIST telstra.com/business/partners CALL US 13 2000 telstra.com/business | 19

visit an accredited specialist

13 2000

telstra.com/business

A BUSINESS TABLET WITH PC POWER TOSHIBA PORTÉGÉ Z10T i5 (4G) A powerful tablet and laptop in one, the Portégé Z10t i5 is built for business. Connecting to Australia’s largest and most reliable mobile network means you can email clients on your way to work, check market movements during meetings, polish off that presentation from a café or upload and download large files on the go. You’ll wonder how you ever worked without one. STAR FEATURES • Powered by Intel® Core™ i5 processor • Windows® 8 Pro for the PC experience you’re used to • Full size detachable keyboard dock for effortless content creation • Huge 11.6" interactive touch screen to view detailed documents with ease • 30 Day Free Trial of Microsoft Office® 365 - Home Premium via telstra.com/business/office365

50

$

/ MTH

Mobile Broadband Business Plan PLUS $53/mth device payment when you stay connected for 24 months. Includes 8GB data to use in Australia. Min cost is $2,472 ($103/mth). See page 18 for information on standard charges. THE TELSTRA MOBILE NETWORK OFFERS 4G IN ALL CAPITAL CBDS AND ASSOCIATED AIRPORTS, MANY SURROUNDING SUBURBAN AREAS AND IN OVER 100 REGIONAL AREAS. YOU’LL AUTOMATICALLY SWITCH TO OUR FASTEST AVAILABLE 3G IN OTHER COVERAGE AREAS AROUND AUSTRALIA. CHECK COVERAGE AT telstra.com/coverage