Software as a Service - Parking Network

Parking and leisure centre systems

Airport Parking Management with Software as a Service (SaaS) An alternative to traditional IT strategies? Martin Hughes, Managing Director Scheidt & Bachmann UK Thomas Wallraven, Head of Sales Division Salvador Rios, Sales Manager www.scheidt-bachmann.com

Objectives of the workshop • Provide an overview about Software as a Service (SaaS) in general • Outline Scheidt & Bachmann’s approach to SaaS • Identifying the strategy of Airports in regard to SaaS

© Scheidt & Bachmann GmbH 2011

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Contents • Objectives of the workshop • SaaS - Software as a service • Developments in parking • entervo today • entervo tomorrow • S&B’s approach to SaaS • Differentiation target groups & implementation strategies


• Feedback / Questionnaire



Software as a Service (SaaS) Definition and characteristics


Definition of SaaS • Running your software out of a cloud or “On demand software” • Software and its associated data are hosted centrally • Access using a web browser over the Internet


• Concept dates back to the 1960s from centralized hosting of business applications for computing power and database storage • 1990s brought Application Service Providers (ASP), hosting and managing specialized business applications


Main characteristics • Managing and hosting third-party independent software and own software • Predominantly web-based solutions, only require an internet browser, location- and time-independent use


• Multi-tenant architecture, to serve multiple businesses and users • Scalable licensing models • Data storage at the SaaS vendor


SaaS business applications


• Accounting • Collaboration • Customer Relationship Management (CRM) • Enterprise Resourcing Planning (ERP) • Invoicing • Human Resource Management (HRM) • Counting Management • Service Desk Management


SaaS opportunities for car parking • Highly available IT infrastructure • Outsourcing of IT relevant tasks like maintenance, OS updates, backups • Centralized and always up to date infrastructure • Shift of responsibilities (IT hardware) to a service provider


• Low investment costs, no need for special on site infrastructure such as server rooms, etc. • Software maintenance, benefit from latest entervo software versions • Benefit from faster project implementation / easier extensions www.scheidt-bachmann.com


Developments in Parking Traditional approach


Case Study Zaventem Airport (traditional) • Characteristics – Physical servers in each car park – Native PMS installations

• Strategy – Reduce dependency on networks – Ensure local, independent operations

• Benefits


– No single point of failure – Lower dependency on network

• Risks – Difficulty to ensure proper server environment – Backup concepts remain complex – Software maintenance very time consuming www.scheidt-bachmann.com

Case Study Zaventem Airport (traditional) Management Computer

Hotline Remote Access (via ISDN)

Dedicated Workstations

LAN LAN

LAN

Front Park 2 Front Park 3

Front Park 1 POS20/R Cashier

ZR20 Facility Controller


Field Devices

Entry

PKA

Express

POS30/R ZR30 Cashier Facility ControllerPOS30

Lock

VIP

SLTP

Field DevicesField Devices

Exit

Entry

PKA

Exit

PKA

Exit

Exit

Exit Exit Exit


Case Study Boston Airport (traditional) • Characteristics – Centralized physical cluster servers

• Strategy – Ensure highly available server system (Cluster Server) – Ensure local, independent operations

• Benefits


– Sophisticated IT infrastructure (back in 2004) – Proven fall back and backup concepts

• Risks / Difficulties – High degree on expert knowledge required



Case Study Boston Airport (traditional)



Developments in Parking today’s approach


Case Study Zaventem Airport (today) • Characteristics – Centralized on site IT System (Virtualization)

• Strategy – Ensure highly available server system – Risk minimization: physical redundancy

• Benefits


– Fall back scenario – Proven back up concept – Cost economic approach

• Risks – Dependency on Network www.scheidt-bachmann.com

Case Study Zaventem Airport (today) VMWare Solution (on site)

Web Clients (via VPN)

Web Clients (within LAN)

LR30 Management Computer ZX30 Facility Controller

VPN

LAN

Reporting Server entervo analytics

Legend:

ICP 1-x ANPR eCommerce Server Reservation, eSer vices

Centrally Redundant In Field

Hardware LAN


Front Park 1 Front Park 2 Field Devices

Field Devices

Field Devices Field Devices Front Park 3

Workstation

Express

Entry

PKA

Exit

Entry PKA

Workstation

Entry

Entry

Exit

PKA

VIP

Exit

Lock Park LP

Exit Entry


PKA

Exit

Case Study Boston Airport (today) • Characteristics – Centralized on site IT System (Virtualization) – Implement PMS to Airports infrastructure

• Strategy – Implement PMS to Airports infrastructure / Highly available vmware solution


• Benefits – Fall back and backup concepts implemented – Minimized IT costs, compared to previous concept – No additional expert knowledge required

• Risks – Dependency on network www.scheidt-bachmann.com

Case Study Boston Airport (today)

LAN Parking 1 Parking … Field Devices


Field Devices

Entry

PKA

Exit

Entry PKA


Parking n


Developments in Parking Example of City Parkings


Case Study NCP, UK

• Strategy – No IT hardware on site – IT concept in line with centralized operations


• Benefits – Adequate server environment ensured at a single location – Very simple implementation of multiple sites

• Risks – Dependency on network www.scheidt-bachmann.com

Case Study NCP, UK (centralised IT infrastructure ) VMWare Solution (NCP Data Centre)

Web Clients (via VPN)

Web Clients (within LAN)

LR30 Management Computer ZX30 Facility Controller 1

VPN

LAN

ZX30 Facility Controller 2

Legend:

ZX30 Facility Controller …

Centrally

ZX30 Facility Controller n

In Field

VPN


Field Devices

Field Devices

Field Devices Field Devices Field Devices POS30/R (with ZAR30 KPU) (with ZAR30 KPU)

P1 Entry

PKA

Exit

PKA

Exit

Entry

PKA Entry

Exit PKA

Entry


(with KPU) P… P…

P2 Entry

Exit PKA

Pn Exit


Developments in Parking tomorrow’s approach


Airport Parking Tomorrow

Airport Market Requirements

Customer Service


Parking Cloud

Strategy & Business Development Product Innovation www.scheidt-bachmann.com

Remote Monitoring

Hotline Software Support

On-Site Support Technical Field Service


entervo today


entervo today Airport Infrastructure

Alarm Management


In-house IT infrastructure

Device Control

Customer Administrati on

Browser Workstation 1


Tariff Forecast


Entries

Entries

entervo Analytics

Automatic Pay Stations

Automatic Pay Stations Manual Sales Devices

eCommerce

Browser Workstation n

Manual Sales Devices Exits

Exits

entervo tomorrow Airport Infrastructure

Data Center / Application Server

Alarm Management

Device Control

Parking Cloud

Customer Administrati on

entervo Analytics

Tariff Forecast

eCommerce

(Internet)




Entries

Entries



Automatic Pay Stations Manual Sales Devices

Browser Workstation n

Manual Sales Devices Exits

Exits

entervo tomorrow Web Clients Parking Management Software • Browser Technology • Access from anywhere

entervo Web Services • Tariff Calculation • VES (barcode encoding service) • eCommerce Services

Internet

Data Center Managed Services • Backup • Monitoring • Software Maintenance


Airport Infrastructure

entervo SaaS Parking Management Software Entries Alarm Management

Device Control

Customer Administration

entervo Analytics


Tariff Forecast


Manual Sales Devices

eCommerce

Entries


Manual Sales Devices

Exits

Exits


S&B’s approach to SaaS


On-premise IT versus cloud computing

On-premise

Cloud computing

Customer

Customer

Users

Users

IT Services

IT Services

Hardware, Software + data Internet Licenses and support costs


Scheidt & Bachmann

Scalable Licensing modules

Scheidt & Bachmann Hardware

Support

Software Data


Web Services

Different types of cloud computing

Internal Cloud Computing

Private Cloud Computing

Public Cloud Computing

Customer A

Customer A

Customer B

Customer C

Customer A

Customer B

Customer C

Service

Service

Service

Service

Service

Service

Service

Internet


IT Internal IT Customer A


Internet

IT

ITIT

Scheidt & Bachmann

Scheidt & Bachmann

Internet

IT IT Scheidt & Bachmann

IT

IT Scheidt & Bachmann

IT

Different types of cloud computing

Internal Cloud Computing

Private Cloud Computing

Public Cloud Computing

Customer A

Customer A

Customer B

Customer C

Customer A

Customer B

Customer C

Service

Service

Service

Service

Service

Service

Service

Internet


IT Internal IT Customer A


Internet


ITIT IT Customer Scheidt & Bachmann

Internet

IT IT Scheidt & Bachmann

IT


IT


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