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YOUR MOVE IN GUIDE 2017
WELCOME TO SOLIN HALL
Student Housing and Hospitality Services would like to extend a warm welcome to all resident students. We know that coming to live in residences for the first time can feel overwhelming at first ; that’s why our number one priority is to make the transition as smooth as possible. The residence life live-in staff, front desk, trades, housekeeping, and food service departments will work diligently to ensure as pleasant a stay for you as possible. We wish you a successful and enriching time in residence!
MCGILL ID CARDS www.mcgill.ca/students/servicepoint Your McGill Student ID Card is proof that you are a registered student at McGill, and you’ll need it to use the most essential services on campus, including the library, athletics facilities, residences, and dining halls. You are required to carry it with you at all times while on campus and you will need it to access the building. To obtain your Student Card please visit Service Point: 3415 McTavish Street, 514-398-7878 Weekdays August 21 - September 8 extended hours of service: 9am to 5pm Move-In Weekend (Aug 26th & 27th) hours of service: 8am to 4pm on the Saturday. 8am to 3pm on the Sunday. Closed on September 2nd, 3rd, and 4th. Starting on Monday, September 11th Service Point will return to regular
hours for the remainder of the academic year which are: Monday to Friday 10am to 4pm Wednesdays 10am to 5pm In order to receive your student card you have to be registered for at least one Fall term course, and you will need to bring along your: 1.McGill ID number (found on your letter of acceptance) 2.One piece of valid government issued photo ID 3.Documents proving your citizenship status here in Canada, if you have not already emailed them. Visit the Legal Documents website for a complete list of what you will require. www.mcgill.ca/ legaldocuments Important: ID cards will not be issued if any of the above documents are missing.
CONTACT INFO The Solin Hall administration is available to assist you and act as a liaison with the various departments of McGill University. For persisting problems, you can contact the building services manager during normal business hours: Howard Zinman
[email protected] (514) 398-5131 (A voice mail service is available.) Other numbers: Solin Hall Office: McGill Security Centre:
514-398-5131 514-398-3000
August 26th to August 27th: 9:00 am - 11:00 pm (Overnight until 5:00 am) Regular office hours begin on September 5th: 9:00 am - 5:00 pm
REPAIRS
HEATING When the cold weather begins, turn on the heat, please notify the office if you have any problems with the radiator in your room. Remember to always close your windows during cold weather if you are leaving for an extended
period of time, otherwise your apartment could sustain water damage from a burst pipe. Any damages caused by leaving your windows open will result in extra fees. The thermostat should remain between 15-20 degrees if you are away during the holidays.
ROOM CONDITION REPORTS (RCR) You will be receiving a Room Inspection Report in your mailboxes this week. This form is to be completed and returned to Solin Hall Office no later than October 1st, 2017. The completion and accuracy of the document avoids any confusion next April, when another room inspection is conducted. It also allows us the opportunity to remedy any concern you may have. If urgent repairs are needed,
please notify the Solin Hall Office. ffFailure to complete the report
may result in damage charges being assessed at the end of the academic year regardless of your own responsibility.
ff Furthermore, the inspection
report notifies us of any repairs to be completed in your room. The repairs, once reported, are then directed to our carpenter, painter, and/or handy person.
desks of your Residence for a nominal fee. No other product is permitted. Also, please note that the cost of plastering and repainting a room can be upwards of $2500. Do not use thumbtacks, nails, screws or duct tape on any apartment walls. Adhesive hooks are not allowed, as they rip out sections of drywall. Students will be charged $50 for each adhesive hook found in an apartment.
COMMON AREAS The common areas are fully furnished for your use and comfort. Please respect your fellow students by leaving the common room furniture where it belongs. Fees will apply for any furniture that has been moved.
CORRIDORS AND STAIRWELLS The City of Montreal Fire prevention department requires that all corridors be free of clutter at all times for obvious safety reasons. Clutter includes garbage bags, shoes, boots, coats, boxes, luggage, recycling bins, and other personal items. The cleaning staff is responsible to remove and dispose of any found articles. In the winter time, kindly place all boots inside your room. Also, for your own safety, take care to keep the hallways
inside of your apartment clean and free of anything that may hinder you from evacuating the building safely. Any graffiti that is found on your apartment door is your responsibility. You will be notified by the building manager to clean your apartment door if graffiti is noticed. Failure to do so will result in a cleaning charge or a charge for a replacement door that will be charged to your student account.
MAIL
DECORATING This will be your room for the next eight months, so you should make it your own. Note, however, that you should not use duct tape or any other product that leaves a residue on the walls or that strips the paint. We are providing all students with 1 sheet of 16 adhesives that have been proven to protect walls from damage. These are provided free of charge and additional adhesives may be purchased at the guest service
Students may report repairs in their rooms or in common rooms, by: ffGoing to the front desk and report the issue to a staff member ffEmail :
[email protected] ffFilling out a Maintenance Repair Request using the online webform: www.mcgill.ca/students/housing/current-residents/maintenancerepair-requests In the event of a building maintenance emergency such as a toilet flooding, broken windows or doors, students are urged to contact their front desks when possible, or McGill Security: 514-398-3000
There is a common room in the basement where you can find a television and games equipment. Study rooms are located on each floor of the building outside the main elevator. There is a computer room in the study room on the third floor.
The Solin Hall office has NO connection, affiliation or influence with Canada Post. Mail is delivered by a postman into your mailboxes, not by a residences employee. If your room number is not on your letters, then they will be returned to the post office with ‘Return to Sender’ classification. Please note that if you reside in the main building, your address is: 3510 Lionel Groulx, Apt # (Add your room number) Montreal, Quebec H4C 1M7. If you live in the Annex building, your address is 3585 Delisle Apt# (add your room number) Street Montreal, QC H4C 1N1. Out of courtesy, we will sign for
packages sent via Canada Post and store them in the office for you to pickup; a sign will be posted on the bulletin board above the post boxes with the previous day’s shipment list. You are responsible for picking up your packages at the office; the staff will not notify you otherwise of the arrival. Packages that are not picked up within a considerable amount of time will be returned to the sender. If your packages are sent to you via courier service, pick-up depends on the company’s policy. If we cannot sign for it, the company will likely leave a note and it will be your responsibility to pursue the shipment thereafter.
GARBAGE AND RECYCLING Garbage chutes are located on every floor. All garbage must be put into closed garbage bags. Do not throw glass in the chutes. Recycling bins are in the basement, by the garage area. Please also take care not to accumulate too much recycling in your apartment. Students living in the Annex are to put all garbage in the blue bins located in front of the driveway.
FOOD SERVICES www.mcgill.ca/foodservices
The McGill Food and Dining Services website www.mcgill.ca/ foodservices is your best source of up-to-date information regarding meal plans, where to eat on campus, and hours of service. Like us on Facebook/ McGillFoodandDiningServices to find out all the latest on our specials and promotions. Early arrivals: if you are moving-in before the weekend, please consult the Summer hours of service to know which food service locations are open: www.mcgill.ca/foodservices/locations/hours-service. Cash and Interac are accepted. Help us keep costs down and refrain from taking dishes, cutlery, and glasses outside of the dining halls. Join us in being environmentally friendly and use the Preserve2go food containers and reusable mugs on campus. Dishes, cutlery and glasses belonging to the cafeteria must remain in the dining hall. Those caught with the aforementioned items outside of the dining hall can face penalties or charges. For more information regarding meal plans, regular dining hall hours of operation and general Food and Dining Services information please consult the website at: www.mcgill.ca/foodservices.
ONECARD PLAN www.mcgill.ca/onecard
oneCard is a taxable account that is added to your McGill ID card, allowing you to make purchases and easily access multiple services on campus without the hassle of carrying cash and debit/credit cards. Simply present your McGill ID card and you’re good to go! Use oneCard to pay for: ffSelect
vending snacks/drinks.
machine
ffFood and drink on campus. ffFood and drinks off campus
at Soupe Café on NotreDame street and St Hubert Express restaurant on Parc avenue.
ff Discounted
admission at the McGill Gault Nature Reserve.
ffFruits and vegetables at the
Mac Market on Macdonald Campus.
You will be charged $500 to your oneCard account; this charge will appear on your student fees account at the beginning of the school year. You can top up anytime by credit card at: https://onecard.mcgill.ca The amount is immediately activated. Explore the full plan at www.mcgill.ca/onecard.
ffSoupe Café (Solin Hall only),
Double Pizza & St-Hubert BBQ deliveries and more (downtown area only).
ffLaundry in residence.
FIRE SAFETY In the event that a fire alarm is sounded, all students must evacuate the premises immediately. Please use the exit closest to your room. Residents must leave the building and wait outside until fire officials indicate that it is safe to return to the building. It is a serious offence to tamper with and/or cause damage to fire safety and prevention equipment (including but not limited to smoke detectors, fire hoses, pull stations, sprinkler heads, fire extinguishers, emergency lighting, breaker switches and fire exit doors). Doing so places lives in danger and will not be tolerated. Residents who tamper with fire safety and prevention equipment: ffface an immediate $250 minimum fine and disciplinary action. ffare financially responsible for
damages and/or other costs resulting from tampering with fire safety equipment or from their actions whether intentional or accidental which result in damage to fire safety equipment.
second offence will result in A eviction and immediate referral to the Committee on Student Discipline. esidents found using candles, R hookahs / sheeshas, incense and /or other flammable materials, and/or deep fat frying anywhere inside Residence buildings face an immediate minimum fine of $250 as they pose a significant fire risk. S ubsequent offences will result in additional fines and disciplinary action. Residents who cause an alarm and/or fire and/or other damage: ffface an immediate $250.00
minimum fine and disciplinary action.
ffare financially responsible for
damages and/or other costs resulting from their actions.
ffare financially responsible for
all fees and fines charged to the University by the City of Montreal (current minimum charge for emergency services: $3,000 plus taxes).
Residents are responsible and liable for their guests’ behaviors for all fire safety regulations.
SMOKING POLICY ffQuebec Law prohibits
smoking in all closed areas of educational institutions. All McGill buildings are non-smoking. This includes electronic cigarettes, also known as E-Cigarettes.
ffResidents may not smoke
in their room, in corridors, stairwells, common areas or anywhere else inside Residence buildings.
ffResidents may only smoke
outside, at least 9m from any door leading into a McGill Building. Out of respect to building occupants, smoking is not permitted near any windows surrounding McGill buildings.
ffResidents found smoking
anywhere inside Residence buildings face an immediate minimum fine of $250.
found smoking in their buildings in violation of no smoking rules expressly stipulated in their leases and the rules of the building. esidents are also liable for the R cost of cleaning (steam cleaning of carpet, soft furniture, mattress, cleaning of curtains and drapes, washing/painting of walls or ceiling) and/or damages caused by smoke of any kind (candles, cigarettes, etc). ach room is equipped with a E smoke detector. Tampering with fire safety equipment places lives in danger and will not be tolerated. esidents who cover, remove, R disable or otherwise tamper with fire safety equipment face an immediate $250 fine and disciplinary action.
ubsequent offences will result in S additional fines and disciplinary action.
second offence will result in A eviction and immediate referral to the Committee on Student Discipline.
esidents are also advised that R under Quebec lease law, landlords have the right to evict tenants
esidents are responsible and R liable for their guests’ behaviors for all no smoking regulations.
SERVICE POINT Service Point is the result of students wanting a central place to access a variety of services and administrative offices previously scattered throughout the campus. Here is list of the services provided: ffAnswer Admissions questions (undergraduate & graduate) ffProvide help with registration & Minerva ffIssue McGill Student ID cards ffPrint official transcripts for pick-up & mailings ffExplain tuition & the student fee account ffValidate legal status to establish tuition fee rate ffIssue International Health Insurance cards ffCertify, translate & replace diplomas
As previously mentioned, Service Point is located on 3415 McTavish Street. Weekdays August 21 - September 8 extended hours of service: 9am to 5pm Move-In Weekend (Aug 26th & 27th) hours of service: 8am to 4pm on the Saturday. 8am to 3pm on the Sunday. Closed on September 2nd, 3rd, and 4th. Starting on Monday, September 11th Service Point will return to regular hours for the remainder of the academic year which are: Monday to Friday 10am to 4pm Wednesdays 10am to 5pm
ffProvide info about student exchange/study abroad ffOffer Arts & Science student affairs administrative services
RESIDENCE LIFE www.mcgill.ca/students/housing |
/McGillRezLife
In addition to the Building Service Staff, Solin has a full team of residence life staff that live in the building to make sure that you are safe and have a fun and productive time in your first year. Your floor fellows let you know important dates at McGill, show you around the city and plan academic and social events for your floor. Your floor fellow is your go to person; they can help you if you’re lost, if you’ve had a bad day or if you need to know about a service on campus. In addition to the floor fellows in the building, there is a Residence Life Manager, his name is Jim Ghoshdastidar. The Life in Residences handbook is full of useful tips about adjusting to life in residences and Montreal. Follow us on Facebook for up-to-date events and news: /McGillRezLife
STAFF IN RESIDENCE Solin Floor Fellows for the 2017-2018 academic year are: Ammar Adenwala Rachel Almuli Michael Costain Valentine Granet
LAUNDRY You will need your oneCard (your student ID card) in order to operate the laundry machines in your Residence Hall. Simply tap the card in front of the designated area and follow the instructions. Prices per load are: Wash $2.00 and Dry $2.00. Please do not overstuff the machines as this will certainly cause the machines to fail and require repair. oneCard dollars may be added by going on-line at: https://onecard.mcgill.ca. An alternative method is to use cash at the oneCard machine, physically located at Carrefour Sherbrooke (475 Sherbrooke street west).
Sarah MK Mads Motush Aishwarya Singh Jenny Zhang
RLM: Jim Ghoshdastidar
HAVE A GREAT YEAR AT MCGILL AND ENJOY YOUR NEW HOME!
