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Marker lights ... Warning lights/Gauges ... NAPA AUTOPRO and Lexus Dealerships rank highest (in a tie) in satisfying automotive service customers in Canada.
YOUR CAR WON’T GO FAR THIS SPRING WITHOUT PROPER MAINTENANCE

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g n i r spPA C K A

UNTIL MAY 31st, 2014

*

Book your Maintenance Service before May 31st 2014 and you can †

ENTER TO WIN

in-store for

ONE OF 75 Bosch 12V Max 5pc Cordless Kits!

OIL, LUBE AND FILTER • ROTATE TIRES COMPREHENSIVE MULTI-POINT VISUAL INSPECTION

* Most vehicles. Service Package includes a new oil filter and up to 5 litres of conventional 5W20, 5W30 or 10W30 motor oil. Diesels, ¾ ton and up extra. Environmental fees, taxes and shop supplies extra as required. See back for more details.

Call for your appointment and more details now!

†Enter

in store. No purchase necessary. At participating centres only. Item may not be exactly as shown. Contest closes May 31st, 2014. Odds of winning depend on number of eligible entries received. See in store for complete contest rules and regulations.

We are fully authorized to perform warranty-approved maintenance on new vehicles.

When your brakes are “talking” be sure to pay attention Vehicles can sometimes be dangerously uncommunicative devices, often failing to make their owners aware of potential problems. Unless you know how to interpret their often subtle clues they might not let you know their tires are worn, their shock absorbers lame, their transmissions failing and their engines losing efficiency. But one system, the brakes, always communicates its ills to the driver. Sometimes they employ sign language. The simplest to read is a red warning light on the dash, although sometimes it can be as subtle as a small puddle of brake fluid. But they also communicate by feel through a soft, spongy or even overly hard brake pedal, or through rhythmic pulsations or vibrations felt through the pedal. Or by juddering or pulling to one side when the brakes are applied. Brakes can be vocal too, emitting a range of highly audible squeals, squeaks, chirps, groans, rattles and grinding sounds. These can be dire warnings or simply pleas for maintenance, but either way prompt response is required to prevent potentially life-threatening situations caused by poor braking performance or outright failure. A vehicle’s brakes work by forcing a friction material against a disc or drum that rotates with the wheel. Hydraulic pressure applied by the brake pedal works calipres that clamp brake pads against brake discs, or shoes against the interior surface of a drum. Even normal usage generates a lot of heat, and obviously wear over time. Many of the small mechanical components involved can also wear, rust, seize or otherwise malfunction. Brake fluid can also degrade and must be changed periodically. A new vehicle’s brakes should last 60,000 to 80,000 km on average, but a number of factors can shorten this dramatically. A properly done brake job should last at least as long. Car Care Canada recommends brakes be checked at least once a year, or every 20,000 km, to monitor wear and catch developing problems. A number of service providers offer free brake inspections, others maintenance packages that often include an oil and filter change, along with an inspection and minor adjustment of various systems, including the brakes. Reprinted with permission from the Car Care Canada Council.

www.CARCARECANADA.CA

SERVICES & VISUAL INSPECTION† ODOMETER READING:

_______________

Inspected

Future Attention Suggested

Service/Replacement Required

LUBE, OIL AND FILTER Replace oil filter Drain oil and replace oil Lubricate chassis, suspension/steering components if required Lubricate doors and hinges

TIRES Rotate tires 1 Tire wear and tread depth ______ /32” ______ /32” Pressures set to: ______ psi / kpa

Completed Completed Completed / NA Completed / NA

Completed

______ /32” ______ /32”

TECHNICIAN NOTES: _______________________________________________________________

VISUAL INSPECTION† BRAKES Calipers Rotors Lines & hoses Parking brake Wheel cylinders Brake fluid TECHNICIAN NOTES: _______________________________________________________________

LIGHTING Head lights Tail lights Signal lights Marker lights License plate TECHNICIAN NOTES: _______________________________________________________________

FLUIDS 2 Coolant reading/condition: ________ / ph Windshield washer Power steering Differential Transfer case Transmission: Automatic Manual Clutch fluid reservoir

Topped up Topped up Topped up Topped up Topped up Topped up / NA Topped up / NA Topped up / NA

TECHNICIAN NOTES: _______________________________________________________________

EXHAUST Hangers / clamps Shields Integrity (visible leaks, perforations, rust-throughs, etc.) TECHNICIAN NOTES: _______________________________________________________________

Thanks to customers like you, we are proud to have won the J.D. Power and Associates Award for Highest Overall Customer Satisfaction among provider brands three years in a row!* Visit www.NAPAAUTOPRO.com today! Canadian Customer Commitment Rankings NAPA AUTOPRO and Lexus Dealerships rank highest (in a tie) in satisfying automotive service customers in Canada with an overall index score of 863. This is the third consecutive year that NAPA AUTOPRO has ranked highest. The 2013 Canadian Customer Commitment Index Study is based on responses from more than 21,600 owners in Canada whose vehicle is between four and 12 years old. The study was fielded in March 2013 and in June 2013. Visit jdpower.com †Service Package includes a basic visual inspection of items listed above that does not require the dismantle, removal or re-positioning of components or obstructions for access (or requiring the use of any specialized tools) and is only to ascertain visibly, unless otherwise noted, the general condition of items listed including for signs of wear, where items may be broken, leaking, missing or to advise you of recognized safety, performance or maintenance/warranty concerns based on our service technicians review or recognized industry guidelines which includes your vehicle manufacturers’ recommendations for maintenance, repair or replacement based on the age, mileage, driving habits and maintenance history. Your technician may make recommendations for additional investigation or diagnosis that is not included in the price of this Service Package. 1 Current mounted tire rotation only. Does not include balancing. If tires are equipped with a Tire Pressure Monitoring System (TPMS), any required TPMS re-set may be at an additional charge. 2 Fluid top-up’s may only include up to a certain volume or may be charged in addition to the advertised package price. Certain components such as transmissions may be “factory sealed for life” and will not be checked unless otherwise indicated above.

Each NAPA AUTOPRO is independently owned and operated. Consult your local NAPA AUTOPRO for any additional offers, terms or conditions.

STEERING & SUSPENSION Steering components (ball joints, tie rods, bushings, sway bars, links) Shocks / struts TECHNICIAN NOTES: _______________________________________________________________

BATTERY / ELECTRICAL Battery case, cables and clamps Voltage/amps Cranking test TECHNICIAN NOTES: _______________________________________________________________

BELTS / HOSES Belts Hoses TECHNICIAN NOTES: _______________________________________________________________

INSTRUMENTATION / SAFETY Warning lights/Gauges Horn Wiper blades Seat belts TECHNICIAN NOTES: _______________________________________________________________

HEATING / AC Heating System Air conditioning system TECHNICIAN NOTES: _______________________________________________________________ TECHNICIAN NAME: __________________________________ INSPECTION DATE: ______________ (Print)